Total 82 front end developer job vacancies in F&B / Tourism / Hospitality category in Singapore

Position summary statement:

The incumbent will check in/out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.

Primary Responsibilities:

• Sell, register and assign rooms to incoming guests, ensuring that registration cards are filled up correctly. Check out departing guests as per procedures.
• Inform relevant departments of arrival, room changes, check out and special arrangements.
• Accepts reservation in the absence of Reservation Assistant.
• Record in Handover List of any special arrangements and important matters for follow-up.
• Liaise with Duty Manager or Front Office Supervisor regarding any complaints.
• Perform cashiering and maintain a complete record of guests’ account.
• Check all guests’ bills before presentation to guest upon check out.
• Charge all monies due to the hotel to the respective travel agents or companies.
• Declare all shortages or excess to Accounts Department.
• Attend to all requests and requirements from guests promptly and handle complaints tactfully.
• To ensure all guests preferences are met to the best of our ability and strive to (MADDAM) “Make A Difference, Do A Little More”.
• Create a positive first impression to guests with regards to corporate image.
• Read entries in Communication Book and ensure all instructions and tasks assigned are follow-up.
• Ensure procedures and policies on city ledger are followed.
• To be aware of all VIP and Special Attention guests’ arrivals and departures.
• Ensure all Pan Pacific Discovery Members, VIP and Special Attention guests are met up by Duty Manager, and benefits are explained upon check in.
• To undertake any other reasonable assignment by the Duty Manager and Front Office Manager, as and when required.

Job Description

• Screen, transfer, and direct calls to the appropriate departments and personnel.

• Attend to visitors and guests professionally and direct them to the appropriate personnel.

• Manage incoming calls, screen and transfer calls, and take messages when necessary.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Maintain the reception area, meeting rooms, and common areas in a neat and presentable condition.

• Coordinate meeting room bookings and prepare refreshments for guests when required.

• Manage visitor registration and office security procedures.

• Monitor and respond to general company email enquiries and direct them to the relevant department when required.

• Perform data entry of accounting transactions into the accounting system.

• Support Accounts or other admin functions as assigned.

Requirements

• Experience in operating a multi-line telephone switchboard.

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Good communication and phone etiquette

Role: Fullstack Developer (Java & React)

Description:

Backend Java  API

 Design develop and maintain RESTful APIs using Java eg Spring Boot  Spring MVC
 Implement business logic data access layers and integrations with internal and external services
 Ensure API performance scalability security and reliability
 Write clean maintainable and welltested backend code unit and integration tests
 Participate in API design reviews and contribute to technical architecture decisions

 Frontend React

 Develop and maintain responsive web applications using Reactjs
 Consume REST APIs and manage application state effectively
 Build reusable UI components and ensure consistent user experience
 Collaborate with UXUI designers to translate designs into functional interfaces
 Optimize frontend performance and browser compatibility

 General  CrossFunctional

 Work in an AgileScrum environment participating in sprint planning standups and retrospectives
 Collaborate with DevOps and QA teams to support CICD pipelines and testing processes
 Troubleshoot debug and resolve production issues
 Contribute to code reviews and promote best engineering practices
 Document APIs system design and technical solutions

Technical Skills

 Strong experience with Java Java 8 preferably Spring Boot
 Solid understanding of RESTful API design and HTTP concepts
 Handson experience with Reactjs JavaScript ES6 HTML5 and CSS3
 Experience with SQL andor NoSQL databases eg PostgreSQL MySQL MongoDB
 Familiarity with authentication  authorization JWT OAuth2 etc
 Experience using Git and collaborating via pull requests
 Understanding of microservices architecture preferred

 Other Skills

 Strong problemsolving and analytical skills
 Good communication and collaboration abilities
 Ability to work independently and in a team environment
 Attention to code quality testing and maintainability

Teacher and Curriculum Specialist (Enrichment Centre)

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Tuesday to Saturdays [Must be comfortable working 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)]
Salary: $3500 - $5000

Job Description

• Deliver lessons of up to 10 – 12 classes per week. 
• Display classroom delivery skills aligned to centre’s suggested methodology and housestyle.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required administrative responsibilities efficiently (attendance taking, checking students’ files etc)•
• Able to arrange “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Attempt to ensure that students are consistently making reasonable progress in the programme; every student matters. 
• Connect to students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Attend level meetings/subject sharing sessions organised by the Company when required, to keep abreast of curriculum expectations.
• Attend observation sessions and/or co-teaching sessions as arranged by the Company for training purposes. 
• Participate in level meetings/subject-sharing sessions when required.

Job Requirements

• Bachelor’s Degree holder and above or equivalent
• Familiar with the latest MOE syllabus
• Comfortable to use Zoom and online portal
• 2 to 3 years of teaching experience
• Able to commit long-term (at least one full academic year)

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

ABOUT THE OPPORTUNITY

SSY is one of the world’s leading shipbroking and freight advisory firms, with offices across London, Singapore, Geneva, and beyond.

We’re growing our global Technology team with a new role focused on applying AI to reshape how our teams work and deliver smarter capabilities to our clients.

This is a hands-on role for someone who wants to build real tools used every day. You’ll work directly with the people using your tools, iterate quickly and see the impact of your work firsthand.

No maritime experience required. We’ll teach you the domain. You bring technical sharpness, curiosity about AI, and a bias for building.

WHAT YOU WILL BE DOING

Improve how the business operates

·        Identify inefficiencies in existing workflows

·        Design and implement AI-assisted solutions

·        Automate repetitive work to free up expert time

·        Work directly with business users to understand real needs

·        Drive adoption of the tools you build

Build new products and features

·        Develop AI-powered internal tools and client-facing features

·        Contribute across the full lifecycle: idea → build → deploy

·        Bring ideas, not just tickets

TECH STACK

Core

·        TypeScript/ JavaScript

·        Node.js (backend)

·        PostgreSQL

·        APIs (designing and consuming)

·        React/Next.js (or willingness to get up to speed quickly)

Nice to have

·        Python

·        Docker /containerization

·        GraphQL

·        C#

AI APPROACH – Smart use of AI Tools – not blind reliance

We use AI tools heavily, but we don’t outsource thinking to them.

They are accelerators, not decision-makers.

You are expected to understand, review, and test everything you ship. If it goes to production, you own it. Good judgement matters more than speed.

Knowing when to use AI, when to challenge it, and when to ignore it entirely is part of the job.

WHO WE ARE LOOKING FOR

Background

·        Computer Science degree (undergraduate or master’s)

·        Graduate level, ideally with 1–2 years of hands-on commercial experience

Skills

·        Solid understanding of the current AI landscape and practical use cases

·        Strong fundamentals across React, TypeScript, Node.js, PostgreSQL

·        Experience with APIs (REST, GraphQL)

·        Familiarity with Python, Docker, or modern web frameworks is a plus

·        Experience with LLM APIs (OpenAI, Claude, etc.), embeddings, or AI workflows is highly desirable

Working style

·        Proactive: spots problems and opportunities without being asked

·        Comfortable working directly with non-technical stakeholders

·        Comfortable in a globally distributed, async-first team

·        Pragmatic: focused on solving problems, not defending a specific stack

·        Uses AI tools to move faster, but takes full ownership of output

Mindset

Language-agnostic and problem-first. Comfortable picking up new tools as needed rather than sticking to one stack.

Maritime experience

Not required. We’ll provide full domain context. If you need help, domain experts are right there.

Role details

• Location: Singapore
• Team: Technology
• Employment type: Permanent, Full-time
• Industry: Shipbroking & Maritime

You’ll be part of a small team liaising directly with business to create real change.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Responsibilities

• Design, develop, test, and deploy Salesforce solutions to support sales and marketing business functions.
• Customize and configure Salesforce applications, including workflows, validation rules, dashboards, reports, and process automation.
• Develop Apex classes, triggers, Lightning Web Components (LWC), AmpScript, Visualforce pages, and system integrations.
• Support Sales Cloud, Marketing Cloud, and related Salesforce platform enhancements based on business requirements.
• Collaborate closely with business users, sales teams, marketing teams, and functional consultants to gather and analyze requirements.
• Integrate Salesforce with external systems, marketing platforms, and third-party applications.
• Troubleshoot system issues, perform bug fixing, and optimize system performance.
• Support data migration, deployment, testing, and release activities.
• Ensure development activities comply with Salesforce best practices, security standards, and governance guidelines.
• Prepare technical documentation and provide post-implementation support when required.

Job Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience in Salesforce development and customization.
• Strong knowledge of Apex, SOQL, SOSL, Lightning Web Components (LWC), and Visualforce.
• Familiarity with Salesforce Sales Cloud and Marketing Cloud functionalities.
• Experience in Salesforce integration using REST/SOAP APIs or middleware tools.
• Understanding of sales and marketing business processes is preferred.
• Familiarity with CI/CD tools, version control, and deployment processes is an advantage.
• Good understanding of Salesforce security model, sharing rules, profiles, and permission sets.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and stakeholder management skills.
• Salesforce certifications will be an added advantage.
• Familiarity with basic insurance processes is preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Embedded Linux & IoT Application Developer

Job Summary

We are seeking a skilled Embedded Linux & IoT Application Developer to design, develop, and maintain intelligent automation and connected device solutions. The ideal candidate will have strong experience in Embedded Linux, IoT protocols, middleware development, device integration, and cloud connectivity. You will play a key role in building scalable systems that connect sensors, controllers, mobile applications, and cloud platforms for smart building and automation environments.

Key Responsibilities

• Develop and maintain Embedded Linux and IoT applications using Python and C.
• Design and implement communication solutions using MQTT, Modbus, RS485, and REST APIs.
• Integrate various hardware devices including sensors, controllers, RFID readers, Android terminals, and edge computing devices.
• Develop middleware services enabling real-time communication between embedded devices, backend servers, cloud platforms, and mobile applications.
• Build and support automation systems for smart buildings, room automation, access control, lift integration, and related IoT applications.
• Design secure and reliable device-to-cloud connectivity architectures.
• Troubleshoot, debug, and optimize embedded software and Linux-based systems to ensure high performance and reliability.
• Deploy and manage applications on Linux platforms using Docker containers and systemd services.
• Monitor system performance, identify bottlenecks, and implement optimization strategies.
• Collaborate with hardware engineers, mobile developers, cloud teams, and project stakeholders to deliver integrated solutions.
• Prepare technical documentation, deployment procedures, and maintenance guides.
• Participate in system testing, commissioning, and production deployments.

Required Qualifications

• Bachelor's degree in Computer Engineering, Electronics Engineering, Computer Science, or a related field.
• Proven experience in Embedded Linux application development.
• Strong programming skills in Python and C.
• Hands-on experience with MQTT, Modbus, RS485, and REST API integration.
• Experience integrating IoT devices, sensors, controllers, RFID systems, and Android-based terminals.
• Solid understanding of Linux operating systems, networking, and system administration.
• Experience with Docker containerization and system service management.
• Strong debugging, troubleshooting, and performance optimization skills.
• Familiarity with cloud-based IoT platforms and device management solutions.
• Knowledge of TCP/IP networking and communication protocols.

Role:

• Design, develop, customize, and support Temenos T24/Transact applications and components.
• Develop and maintain solutions within T24 Securities, Custody, and Corporate Actions modules.
• Analyze business requirements and translate them into functional and technical specifications.
• Perform enhancements, bug fixes, and production support activities for T24 applications.
• Develop local applications, enquiries, versions, routines, and batch processes within T24.
• Support the end-to-end processing of securities transactions across various asset classes.
• Develop and maintain functionality related to, Equities, Fixed Income Securities, Mutual Funds, Structured Products, Custody Services
• Implement and support Corporate Actions processes including, Dividend Payments, Interest Payments, Stock Splits, Bonus Issues, Rights Issues, Mergers & Acquisitions

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Finance, or related discipline.
• Minimum 10 years of hands-on T24/Temenos development experience.
• Strong experience in T24 Securities and Corporate Actions modules.
• Experience working within banking, private banking, custody, or wealth management environments.
• Good understanding of securities lifecycle and investment products.
• T24 Development experience in T24/Temenos Transact Development, Local Applications, Enquiries, Versions, OFS Messaging, EB APIs, T24 Core Architecture, Batch Processing
• Experience in jBASE / jBC, SQL, Unix/Linux Shell Scripting, XML, Web Services, REST APIs
• Strong understanding of securities processing, custody operations, settlements processing, corporate actions lifecycle.
• Experience with TAFJ architecture and Java-based development.

Responsibilities

• Develop and execute SEO initiatives to improve website visibility, search rankings, and organic traffic growth.
• Plan, manage, and optimise digital marketing campaigns across variousonline channels, including social media, email marketing, and paid media.
• Leverage AI-powered tools and technologies to enhance keyword research,content performance, campaign effectiveness, and marketing insights.
• Analyse website traffic, campaign performance, and user behaviour toidentify opportunities for continuous improvement.
• Work closely with content and marketing teams to ensure digital assets are aligned with SEO best practices and audience engagement goals.
• Support market-specific digital marketing activities across multiple countries, adapting strategies to suit local audiences and business objectives.
• Track industry developments, search engine algorithm updates, and emerging digital trends to maintain a competitive advantage.
• Collaborate with cross-functional stakeholders to ensure digital marketing initiatives support overall business growth and brand objectives.

Requirements:

• Proven experience in SEO, digital marketing, or performance marketing with a track record of delivering measurable results.
• Strong understanding of SEO tools, web analytics platforms, and AI-driven marketing solutions.
• Excellent analytical, problem-solving, and communication skills with the ability to interpret data and translate insights into action.
• Comfortable working in a fast-paced environment and managing campaigns across multiple markets or regions.
• Prior exposure to property, real estate, investment holding, or related industries will be advantageous.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

PostingPersonnel: Ng Jwee Ken

Ref: JOB-00423

Location: Buroh Street (Transport provided at Jurong East at 7:30am)

Working Hours: Mon - Fri, 8 - 5

Salary: Up to $8000

Job Responsibilities:

• Quoting and pricing of metals for our customers, ensuring accurate and competitive market pricing
• Monitoring customer exposure and supporting risk management processes
• Preparing and managing daily cash flow and liquidity requirements
• Assisting with margin trading processes, including preparation and submission of management papers
• Supporting bank compliance procedures and regulatory documentation
• Drafting and reviewing commercial and legal documentation related to trading activities
• Servicing Hong Kong customers during Hong Kong public holidays
• Supporting the trading desk in market monitoring and execution across trading platforms
• Other ad hoc duties as required

Job Requirements:

• Good knowledge of financial markets and precious metals trading
• Strong proficiency in Excel, including VBA automation
• Working knowledge of Python for data analysis and trading support
• Good knowledge of Bloomberg Terminal is a plus.
• Understanding of forward and option pricing models
• Good understanding of market making concepts and liquidity provision
• Familiarity with electronic trading platforms and order execution systems
• Understanding of risk management and customer exposure monitoring
• Knowledge of SAP systems is an advantage
• Strong analytical skills and attention to detail
• Ability to work in a fast-paced trading environment

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Teacher and Curriculum Specialist (Enrichment Centre)

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Tuesday to Saturdays [Must be comfortable working 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)]
Salary: $3500 - $5000

Job Description

• Deliver lessons of up to 10 – 12 classes per week. 
• Display classroom delivery skills aligned to centre’s suggested methodology and housestyle.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required administrative responsibilities efficiently (attendance taking, checking students’ files etc)•
• Able to arrange “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Attempt to ensure that students are consistently making reasonable progress in the programme; every student matters. 
• Connect to students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Attend level meetings/subject sharing sessions organised by the Company when required, to keep abreast of curriculum expectations.
• Attend observation sessions and/or co-teaching sessions as arranged by the Company for training purposes. 
• Participate in level meetings/subject-sharing sessions when required.

Job Requirements

• Bachelor’s Degree holder and above or equivalent
• Familiar with the latest MOE syllabus
• Comfortable to use Zoom and online portal
• 2 to 3 years of teaching experience
• Able to commit long-term (at least one full academic year)

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Job Info:

• Basic up to $3300; With good benefits
• 5 Days, Fair Rotational shifts include Weekends & PH
• 3 shift patterns (dependent on locations):
  A shift: 7.30 am to 5 pm
  B shift: 1 pm to 10.30 pm
  C shift: 10pm to 7.30am
• Location: Downtown Area; Central Region

Key Responsibilities:

• Collaborate closely with the Assistant Manager to provide courteous, timely service to all hotel guests.
• Respond promptly and tactfully to guest complaints, requests, and inquiries.
• Identify and understand guest preferences to ensure services align with their expectations.
• Stay well-informed about hotel facilities, ongoing functions, and local tourist information.
• Maintain professional, courteous relationships with all hotel staff and ensure clear, effective communication.
• Carry out any additional duties assigned by supervisors with diligence and professionalism.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Teacher and Curriculum Specialist (Enrichment Centre)

Subject: English language / Maths / Sciences (Preferably can teach at least two subjects)
Location: Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza (Discuss the location during the interview but you will need to travel to multiple Centres when needed) 
Working days and time: Tuesday to Saturdays [Must be comfortable working 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)]
Salary: $3500 - $5000

Job Description

• Deliver lessons of up to 10 – 12 classes per week. 
• Display classroom delivery skills aligned to centre’s suggested methodology and housestyle.
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience.
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson.
• Perform required administrative responsibilities efficiently (attendance taking, checking students’ files etc)•
• Able to arrange “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join.
• Attempt to ensure that students are consistently making reasonable progress in the programme; every student matters. 
• Connect to students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home.
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned.
• Attend level meetings/subject sharing sessions organised by the Company when required, to keep abreast of curriculum expectations.
• Attend observation sessions and/or co-teaching sessions as arranged by the Company for training purposes. 
• Participate in level meetings/subject-sharing sessions when required.

Job Requirements

• Bachelor’s Degree holder and above or equivalent
• Familiar with the latest MOE syllabus
• Comfortable to use Zoom and online portal
• 2 to 3 years of teaching experience
• Able to commit long-term (at least one full academic year)

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

We are seeking a proactive and customer-focused individual to manage front desk operations and support retail sales in a professional wellness environment.

Key Responsibilities

• Handle customer enquiries across walk-in, phone, WhatsApp, and social media channels
• Manage appointment bookings, scheduling, and therapist coordination
• Perform cashiering duties, including payment collection and invoicing
• Recommend suitable treatments, packages, and retail products based on customer needs
• Support sales through service recommendations, upselling, and cross-selling
• Maintain accurate customer records and update booking systems
• Follow up with customers on appointments, reminders, and retention efforts
• Handle customer feedback professionally and resolve basic service issues
• Ensure cleanliness and proper presentation of the reception and retail area
• Monitor inventory levels, restock products, and report shortages
• Assist with daily operations, including outlet opening and closing
• Support marketing activities such as promotions and basic content posting (if required)

Requirements

• Prior experience in retail, customer service, front desk, or beauty & wellness industry is preferred
• Able to communicate effectively with customers from diverse backgrounds
• Customer-oriented with a positive attitude and strong interpersonal skills
• Confident in recommending services and products
• Good organisational and multitasking abilities
• Basic computer literacy (POS systems, booking platforms, Excel, messaging tools)
• Comfortable handling payments and daily sales reporting
• Able to work in a fast-paced environment
• Responsible, punctual, and detail-oriented
• Willing to work retail hours, including weekends and public holidays
• Able to handle customer concerns calmly and professionally
• Interest in beauty, wellness, or TCM industry is an advantage

1. Front Desk Operations

• Oversee daily check-in/check-out processes and monitor reservation systems.
• Ensure accurate room assignments and efficient occupancy management.

2. Team Supervision & Training

• Supervise front desk staff: assign shifts, guide, train, and evaluate performance.
• Conduct briefings, ensure adherence to SOPs and hotel standards.

3. Guest Relations & Problem Resolution

• Act as point of escalation for guest complaints and special requests.
• Use upselling and suggestive selling to promote amenities and services.

4. Coordination & Communication

• Interface with housekeeping, maintenance, and other departments to prepare rooms and address guest needs.
• Keep staff updated on VIPs, special events, or operational changes.

5. Financial Oversight

• Manage guest billing, payments, cash drawer reconciliation, and ensure invoice accuracy.
• Maintain records of occupancy, revenues, and other front office metrics.

6. Administrative & Compliance Tasks

• Maintain inventory of supplies (key cards, forms); place orders as needed. [interviewprep.org]
• Ensure compliance with safety/security protocols, handle lost-and-found, and enforce hotel policies.

7. Skills & Qualifications

• Strong leadership, communication, organization, and problem-solving skills.
• Experience with front office systems and hospitality software; high school diploma (often hospitality training preferred).

Skills & Qualifications

• Strong leadership, communication, and guest-service orientation.
• Proficiency in hotel front office systems and PMS software.
• Ability to manage billing, inventories, audits, and handle guest escalations effectively.
• Experience in training, scheduling, and coordinating with multiple departments.