Total 168 process improvement manager job vacancies in Finance / Banking / Insurance category in Singapore

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

• Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
• Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
• Oversee the end-to-end client onboarding process—from application to disbursement.
• Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
• Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
• Represent Commerze Capital at industry events, networking sessions, and business forums.
• Contribute to achieving company sales goals and business growth targets.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
• 2–5 years of experience in relationship management, SME banking, or B2B sales.
• Strong knowledge of SME financing, supply chain, or trade-related financial products.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and capable of working both independently and in a team.
• Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
• Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
• A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Dental insurance
• Paid training and development

財務經理負責以專案為導向的工程業務的端到端財務和會計管理。

這是一個需要親力親為的職位，涵蓋馬來西亞和新加坡實體的財務控制、專案成本會計、現金流量管理、法定合規和管理報告。

該職位為管理層提供商業洞察力、風險可見性和財務紀律方面的支持，尤其是在涉及進口、物流和里程碑結算的長期專案中。

主要職責

1. 財務營運與報告

• 管理全套帳戶（總帳、應收帳款、應付帳款、固定資產、應計項目、準備金）。
• 編制每月管理帳目、差異分析和財務評論。
• 確保按時完成月末和年末結算。
• 支援預算編制、預測和現金流預測。

2. 項目會計與成本控制

• 監控專案預算與實際支出狀況；識別成本超支、時間錯配和利潤風險。
• 追蹤專案相關成本，包括進口、物流、關稅、保險和分包費用。
• 與專案/營運團隊緊密合作，確保成本確認準確無誤，帳單結算一致。
• 儘早向管理階層指出有重大商業風險。

3. 現金流量與資金管理

• 管理現金流計劃、資金需求和付款優先順序。
• 協調客戶發票、進度索賠和收款跟進工作。
• 監督支付控制、審批流程和銀行安排。

4. 法定、稅務及審計

• 與審計師、稅務代理人、公司秘書和銀行家聯絡。
• 確保遵守馬來西亞法定要求（稅金、銷售與服務稅，如適用）。
• 負責新加坡實體報告的外包公司秘書工作，包括消費稅申報和審計協調。
• 始終確保文件記錄完整，並做好審計準備。

5. 控制、過程和系統

• 維護和改進內部控制、財務程序和審批矩陣。
• 在適用情況下，監督或協調外包的簿記/工資服務提供者。
• 確保跨系統（Excel、會計軟體、共用磁碟機）的財務資料完整性和控制。

6. 管理支持

• 向管理層提供清晰的財務見解，而不僅僅是報告。
• 支持管理階層在定價、利潤率、成本控制和風險敞口方面的決策。
• 根據需要進行臨時財務分析和專案任務。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

關於我們

Commerze Capital Sdn Bhd 是一家新興的金融解決方案提供商，致力於透過應收帳款保理、預融資和供應鏈融資賦能中小企業，尤其關注那些參與政府、官聯公司和上市公司合約的企業。我們與領先的金融機構和生態系統合作夥伴攜手合作，為企業提供所需的營運資金和財務靈活性，協助其穩定發展。

作為我們持續擴張計劃的一部分，我們正在尋找一位客戶關係經理加入我們充滿熱情的團隊，以幫助加強我們與馬來西亞各地中小企業、商業協會和企業合作夥伴的關係。

主要職責

• 與中小企業、企業客戶和主要利害關係人建立並維護牢固的關係。
• 在政府、GLC 和 PLC 合約網路中尋找並尋求融資機會。
• 全面負責客戶入職流程－從申請到付款。
• 針對德國商業資本的各種融資解決方案，提供量身訂製的財務諮詢服務。
• 與內部團隊合作，確保高效處理、準確報告和客戶滿意度。
• 代表 Commerze Capital 出席業界活動、交流會和商業論壇。
• 為實現公司銷售目標和業務成長目標做出貢獻。

要求

• 商業、金融、行銷或相關專業的學士學位。
• 2-5 年客戶關係管理、中小企業銀行或 B2B 銷售經驗。
• 具備中小企業融資、供應鏈或貿易相關金融產品的紮實知識。
• 優秀的溝通、談判和表達能力。
• 積極主動，以結果為導向，既能獨立工作也能團隊合作。
• 精通馬來語和英語（口語和書面）。

我們提供的服務

• 具競爭力的薪資待遇，以及優厚的績效獎金。
• 加入馬來西亞一家新興的中小企業融資機構，獲得職涯發展機會。
• 有機會與政府機構、官聯公司、上市公司和行業協會合作。
• 充滿活力、互助協作的工作環境，在這裡你的想法能夠產生影響力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 牙科保險
• 有薪培訓和發展

Responsibilities:

• Develop and oversee control systems to prevent violations of legal guidelines and internal policies.
• Evaluate the efficiency of controls and improve them continuously.
• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
• Draft, modify and implement company policies.
• Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations.
• Assess the business's future ventures to identify possible compliance risks.
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.
• Prepare reports for senior management and external regulatory bodies as appropriate.

Requirements:

• Proven experience as compliance manager.
• In-depth knowledge of the industry's standards and regulations.
• Good knowledge of reporting procedures and record keeping.
• A business acumen partnered with a dedication to legality.
• Methodical and diligent with outstanding planning abilities.
• An analytical mind able to ‘see’ the complexities of procedures and regulations.
• Strong communication skills.
• Possess at least a Bachelor's Degree in law, finance, business administration or related field.
• Certified compliance professional is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Company trips
• Work visa sponsorship
• Dental insurance
• Disability benefits
• Paid training and development

職責：

• 制定並監督控制系統，以防止違反法律準則和內部政策。
• 評估控制措施的效率並不斷改善。
• 定期修訂程序、報告等，以發現潛在風險或不符合項。
• 起草、修改和實施公司政策。
• 與公司法律顧問和人力資源部門合作，監督標準和法規的執行。
• 評估企業未來的發展計劃，以識別潛在的合規風險。
• 必要時審查同事的工作，以發現合規問題並提供建議或培訓。
• 密切關注公司內外監管動態以及合規控制方面不斷發展的最佳實踐。
• 根據需要，為高階管理層和外部監管機構準備報告。

要求：

• 擁有豐富的合規經理經驗。
• 深入了解行業標準和法規。
• 具備良好的報告流程和記錄保存知識。
• 兼具商業頭腦和對法律的恪守。
• 做事有條不紊、勤奮努力，具備優秀的規劃能力。
• 具備能夠「看穿」程序和規章制度複雜性的分析思維。
• 較強的溝通能力。
• 擁有法律、金融、工商管理或相關領域的學士學位。
• 持有合規專業認證者優先考慮。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 免費小吃/歡樂時光
• 公司旅行
• 工作簽證擔保
• 牙科保險
• 殘障津貼
• 有薪培訓和發展

Tanggungjawab:

• Membangun dan menyelia sistem kawalan bagi mencegah pelanggaran garis panduan perundangan dan dasar dalaman.
• Menilai kecekapan kawalan dan menambah baiknya secara berterusan.
• Semak semula prosedur, laporan dan sebagainya secara berkala untuk mengenal pasti risiko tersembunyi atau isu ketidakpatuhan.
• Menggubal, mengubah suai dan melaksanakan dasar syarikat.
• Bekerjasama dengan penasihat korporat dan jabatan HR untuk memantau penguatkuasaan piawaian dan peraturan.
• Menilai usaha niaga masa hadapan perniagaan untuk mengenal pasti kemungkinan risiko pematuhan.
• Menyemak kerja rakan sekerja apabila perlu untuk mengenal pasti isu pematuhan dan memberikan nasihat atau latihan.
• Sentiasa mengikuti perkembangan kawal selia di dalam atau di luar syarikat serta mengembangkan amalan terbaik dalam kawalan pematuhan.
• Menyediakan laporan untuk pihak pengurusan kanan dan badan kawal selia luaran mengikut kesesuaian.

Keperluan:

• Pengalaman terbukti sebagai pengurus pematuhan.
• Pengetahuan mendalam tentang piawaian dan peraturan industri.
• Pengetahuan yang baik tentang prosedur pelaporan dan penyimpanan rekod.
• Ketajaman perniagaan bekerjasama dengan dedikasi terhadap perundangan.
• Bersistem dan tekun dengan kebolehan merancang yang cemerlang.
• Minda analitikal yang mampu 'melihat' kerumitan prosedur dan peraturan.
• Kemahiran komunikasi yang kuat.
• Mempunyai sekurang-kurangnya Ijazah Sarjana Muda dalam bidang undang-undang, kewangan, pentadbiran perniagaan atau bidang berkaitan.
• Profesional pematuhan yang diperakui adalah satu kelebihan.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Lokasi pusat
• Snek percuma / Waktu gembira
• Perjalanan syarikat
• Penajaan visa kerja
• Insurans pergigian
• Faedah hilang upaya
• Latihan dan pembangunan berbayar

Responsibilities:

• Develop and oversee control systems to prevent violations of legal guidelines and internal policies.
• Evaluate the efficiency of controls and improve them continuously.
• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
• Draft, modify and implement company policies.
• Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations.
• Assess the business's future ventures to identify possible compliance risks.
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.
• Prepare reports for senior management and external regulatory bodies as appropriate.

Requirements:

• Proven experience as compliance manager.
• In-depth knowledge of the industry's standards and regulations.
• Good knowledge of reporting procedures and record keeping.
• A business acumen partnered with a dedication to legality.
• Methodical and diligent with outstanding planning abilities.
• An analytical mind able to ‘see’ the complexities of procedures and regulations.
• Strong communication skills.
• Possess at least a Bachelor's Degree in law, finance, business administration or related field.
• Certified compliance professional is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Company trips
• Work visa sponsorship
• Dental insurance
• Disability benefits
• Paid training and development

職責：

• 制定並監督控制系統，以防止違反法律準則和內部政策。
• 評估控制措施的效率並不斷改善。
• 定期修訂程序、報告等，以發現潛在風險或不符合項。
• 起草、修改和實施公司政策。
• 與公司法律顧問和人力資源部門合作，監督標準和法規的執行。
• 評估企業未來的發展計劃，以識別潛在的合規風險。
• 必要時審查同事的工作，以發現合規問題並提供建議或培訓。
• 密切關注公司內外監管動態以及合規控制方面不斷發展的最佳實踐。
• 根據需要，為高階管理層和外部監管機構準備報告。

要求：

• 擁有豐富的合規經理經驗。
• 深入了解行業標準和法規。
• 具備良好的報告流程和記錄保存知識。
• 兼具商業頭腦和對法律的恪守。
• 做事有條不紊、勤奮努力，具備優秀的規劃能力。
• 具備能夠「看穿」程序和規章制度複雜性的分析思維。
• 較強的溝通能力。
• 擁有法律、金融、工商管理或相關領域的學士學位。
• 持有合規專業認證者優先考慮。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 免費小吃/歡樂時光
• 公司旅行
• 工作簽證擔保
• 牙科保險
• 殘障津貼
• 有薪培訓和發展

Tanggungjawab:

• Membangun dan menyelia sistem kawalan bagi mencegah pelanggaran garis panduan perundangan dan dasar dalaman.
• Menilai kecekapan kawalan dan menambah baiknya secara berterusan.
• Semak semula prosedur, laporan dan sebagainya secara berkala untuk mengenal pasti risiko tersembunyi atau isu ketidakpatuhan.
• Menggubal, mengubah suai dan melaksanakan dasar syarikat.
• Bekerjasama dengan penasihat korporat dan jabatan HR untuk memantau penguatkuasaan piawaian dan peraturan.
• Menilai usaha niaga masa hadapan perniagaan untuk mengenal pasti kemungkinan risiko pematuhan.
• Menyemak kerja rakan sekerja apabila perlu untuk mengenal pasti isu pematuhan dan memberikan nasihat atau latihan.
• Sentiasa mengikuti perkembangan kawal selia di dalam atau di luar syarikat serta mengembangkan amalan terbaik dalam kawalan pematuhan.
• Menyediakan laporan untuk pihak pengurusan kanan dan badan kawal selia luaran mengikut kesesuaian.

Keperluan:

• Pengalaman terbukti sebagai pengurus pematuhan.
• Pengetahuan mendalam tentang piawaian dan peraturan industri.
• Pengetahuan yang baik tentang prosedur pelaporan dan penyimpanan rekod.
• Ketajaman perniagaan bekerjasama dengan dedikasi terhadap perundangan.
• Bersistem dan tekun dengan kebolehan merancang yang cemerlang.
• Minda analitikal yang mampu 'melihat' kerumitan prosedur dan peraturan.
• Kemahiran komunikasi yang kuat.
• Mempunyai sekurang-kurangnya Ijazah Sarjana Muda dalam bidang undang-undang, kewangan, pentadbiran perniagaan atau bidang berkaitan.
• Profesional pematuhan yang diperakui adalah satu kelebihan.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Lokasi pusat
• Snek percuma / Waktu gembira
• Perjalanan syarikat
• Penajaan visa kerja
• Insurans pergigian
• Faedah hilang upaya
• Latihan dan pembangunan berbayar

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Key Responsibilities

• Direct and guide the process intelligence plan for Finance, aligned with enterprise AI, automation, and transformation roadmaps

• Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report)

• Promote adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath)

• Translate process insights into a prioritized pipeline of actions, including automation, agentic use cases, re-engineering, and control improvements

• Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value

• Define and standardize process critical metrics, benchmarks, and executive dashboards for leadership and SteerCo reporting

• Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance

• Act as a trusted advisor to Global Process Owners and Finance leadership, influencing decisions on performance optimization and transformation priorities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising good judgment and aligning with organizational standards and legal requirements.

• Contribute to a culture of continuous improvement by identifying, testing, and sharing AI-enabled improvements within one’s scope of work.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Information Systems, Engineering, or a related area with over 5 years of pertinent experience OR Master’s degree plus more than 3 years of related experience

• Practical experience with process intelligence or process mining tools such as Celonis, SAP Signavio, UiPath, or equivalent

• Strong understanding of Finance processes and ERP-based transaction flows

• Proven ability to communicate complex insights clearly to senior and executive collaborators

Preferred Qualifications

• 8+ years of experience in Finance operations, process improvement, analytics, or digital transformation

• Experience integrating process intelligence with automation, AI, or GenAI initiatives

• Exposure to ERP transformation programs (e.g., ECC to S/4)

• Experience in global or shared services Finance environments

• Strong change leadership, collaborator management, and storytelling skills

• Ability to apply baseline digital proficiency and role-appropriate AI literacy. Use AI-enabled tools responsibly for research, analysis, content creation, problem-solving, operational tasks, and business outcomes.

Success in This Role Looks Like

• Process intelligence embedded into day-to-day decision-making and transformation planning

• Clear linkage between process insights → automation/agentic pipeline → realized value

• Measurable improvements in cycle times, throughput, compliance, and operational efficiency

• Increased adoption of self-service insights, reducing reliance on reactive and manual analysis

• Tangible contribution to Micron’s AI-enabled Finance transformation journey

Why Micron

At Micron, you’ll play a meaningful role in developing the future of Finance—where AI, automation, and process intelligence unite to compose a more autonomous, insightful organization. You will work at the forefront of innovation, enabling Finance to move faster, operate smarter, and deliver greater business impact at scale!

Summary

We are looking for an experienced Claims Manager to support a claims automation project. You will work closely with Claims, Business Analysts, Data Scientists, and Project teams to ensure the automated claims solution is accurate, reliable, and ready for production. This is a project-based role focused on testing, validation, and process improvement rather than day-to-day claims processing.

Key Responsibilities

• Provide claims expertise to support the development of AI-driven claims automation.
• Validate claims data, business rules, and automation outputs to ensure accuracy.
• Build and maintain a database of non-payable claim items to improve automated decision-making.
• Compare manual and automated claims outcomes, investigate discrepancies, and recommend improvements.
• Validate Intelligent Document Processing (IDP) outputs and ensure data quality.
• Support User Acceptance Testing (UAT), including defect identification, retesting, and business sign-off.
• Prepare claims datasets and documentation for project teams and data scientists.
• Handle exceptions and provide manual intervention for claims outside automation rules.
• Support system stabilisation during parallel runs and post go-live activities.
• Collaborate with cross-functional stakeholders to resolve issues and improve the automation solution.

Requirements

• Diploma or Degree, preferably in Insurance, Financial Services, or a related field.
• 5–7 years of Accident & Health (A&H) claims experience; Life claims experience is an advantage.
• Strong understanding of claims operations and claims adjudication.
• Experience supporting UAT, testing, validation, or process improvement projects is preferred.
• Able to analyse system issues, identify gaps, and work with technical teams to deliver solutions.
• Strong communication and stakeholder management skills, with experience working alongside Business Analysts, Data Scientists, and project teams.
• Good analytical, problem-solving, and documentation skills.
• Fluent in English; Mandarin is a plus.