Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Responsibilities

• Install, maintain and troubleshoot equipment.
• Perform preventive and corrective maintenance.
• Diagnose technical issues and provide solutions.
• Strong diagnostic skills, proficiency in reading technical schematics.

Requirements

• Bachelor’s / Diploma in Electronics Engineering
• Experience on major PLCs programming and debugging is essential
• Hands on experience in installation, maintenance and troubleshooting skills
• Strong diagnostic skills, proficiency in reading technical schematics
• 1 to 5 years experience
• Able to work overtime when required.

Perks & Benefits

• Employee equity
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

• Permanent role
• A fast growing organisation in the tech security industry, headquartered in US

About Our Client

This organisation is a prominent player in the Technology industry, known for its cutting-edge solutions and commitment to excellence. It operates on a global scale and is dedicated to fostering innovation and delivering impactful results.

Job Description

• Design and implement high-quality, responsive user interfaces for web applications.
• Collaborate with product managers and back end developers to deliver seamless integrations.
• Optimise applications for performance, scalability, and maintainability.
• Write clean, reusable, and efficient code in line with best practices.
• Conduct code reviews to ensure quality and adherence to standards.
• Stay updated on emerging trends and technologies in front end development.

The Successful Applicant

A successful Senior Front end Engineer should have:

• Proficiency in modern front end technologies such as HTML, CSS, and JavaScript frameworks.
• Experience in building responsive and user-friendly web applications.
• Strong understanding of web performance optimisation techniques.
• Knowledge of version control systems like Git.

What's on Offer

• Competitive annual salary package including stocks options as part of the benefits package
• Engaging and supportive work environment.
• Opportunities for personal and professional growth.

If you are passionate about front end development and ready to make an impact, apply now to join this exciting team!

Michael Page International Pte Ltd | Registration No. 199804751N 

Position Summary:

We are looking for a proactive and diligent Site Specialist with practical experience in an analytical role to support R&D analytical work following Good Manufacturing Practices (GMP). Includes both routine and non-routine laboratory testing, Stability Management, providing technical support, and maintaining laboratory cleanliness while meeting safety and quality standards.

Job Responsibilities
• Perform stability placement and pull from CTCH chamber and management of CTCH
• Perform chemical analyses for product stability assessments, research and development, and quality investigations using instruments such as HPLC, GC, FTIR, and Autotitrator.
• Support testing for various parameters including Piroctone Olamine, Zinc Pyrithione, Menthol, Fatty Acids, Glycerine, Triclocarban (TCC), and Salicylic Acid.
• Perform testing on internal raw materials, unfinished, and finished products, including the preparation of samples, standards, buffers, and mobile phases.
• Support ad-hoc testing requests, including FTIR and C2PM3 analysis (training will be provided if needed).
• Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).
• Maintain, troubleshoot, and ensure accurate operation of lab equipment; call out issues to equipment owners or technical leads.
• Follow safety protocols, maintain lab cleanliness, handle chemical inventory, and audit readiness.
• Maintain and manage lab supplies to ensure a well-organized and efficient work environment.
• Support investigations of quality events such as out-of-specification (OOS) results.
• Maintain a safe, organized, and compliant work environment.

Requirements

• Min Diploma in Chemistry or a related field of science.
• Previous practical experience working in a laboratory environment with instruments such as HPLC, GC, FTIR, Stability management and autotitrations.

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Position Summary:

We are looking for a proactive and diligent Site Specialist with practical experience in an analytical role to support R&D analytical work following Good Manufacturing Practices (GMP). Includes both routine and non-routine laboratory testing, Stability Management, providing technical support, and maintaining laboratory cleanliness while meeting safety and quality standards.

Job Responsibilities
• Perform stability placement and pull from CTCH chamber and management of CTCH
• Perform chemical analyses for product stability assessments, research and development, and quality investigations using instruments such as HPLC, GC, FTIR, and Autotitrator.
• Support testing for various parameters including Piroctone Olamine, Zinc Pyrithione, Menthol, Fatty Acids, Glycerine, Triclocarban (TCC), and Salicylic Acid.
• Perform testing on internal raw materials, unfinished, and finished products, including the preparation of samples, standards, buffers, and mobile phases.
• Support ad-hoc testing requests, including FTIR and C2PM3 analysis (training will be provided if needed).
• Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).
• Maintain, troubleshoot, and ensure accurate operation of lab equipment; call out issues to equipment owners or technical leads.
• Follow safety protocols, maintain lab cleanliness, handle chemical inventory, and audit readiness.
• Maintain and manage lab supplies to ensure a well-organized and efficient work environment.
• Support investigations of quality events such as out-of-specification (OOS) results.
• Maintain a safe, organized, and compliant work environment.

Requirements

• Min Diploma in Chemistry or a related field of science.
• Previous practical experience working in a laboratory environment with instruments such as HPLC, GC, FTIR, Stability management and autotitrations.

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

The Company

Arta is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. Arta leverages AI and sophisticated digital tools to make financial products once reserved for ultra-high-net-worth individuals accessible to a broader global audience. Think of it as your own digital family office, combining intelligent investment strategies, alternative assets, private market access, and smart automation to help you grow and protect your wealth effortlessly. We value trust, teamwork, and adaptability.

The Role

In this role, you will own user-facing features end-to-end — with a primary focus on the frontend and the ability to drop into the backend when a feature requires it. You'll design and build the interfaces that make sophisticated wealth management feel effortless, while leveraging AI coding agents and modern tooling to iterate faster and ship higher-craft work than a traditional frontend team.

You'll partner closely with designers, product managers, and backend engineers to deliver polished, trustworthy experiences for Arta's customers — and you'll own enough of the stack to ship a full slice when needed.

What You Will Do

• Build elegant, responsive, accessible web interfaces using modern frontend frameworks — this is the core of your work

• Translate Figma designs and product specs into production-quality UI, with strong attention to motion, interaction, and detail

• Use AI coding agents (Claude Code, v0, Cursor, etc.) as a core part of your workflow — for prototyping, iterating on UI, generating component variants, and accelerating delivery

• Prototype quickly to explore design directions and pressure-test ideas before committing to production builds

• Build agent- and LLM-powered UI patterns (conversational interfaces, AI-assisted flows, intelligent forms) that thoughtfully bring AI into the user experience

• Own the frontend craft bar: performance, accessibility, design system consistency, and cross-browser/device quality

• Contribute to backend APIs, data models, and service code when a feature requires it — owning the full slice end-to-end

• Partner with backend engineers on API design from the consumer's perspective

• Contribute to the design system and reusable component libraries

• Investigate production issues and participate in incident response as needed

Who You Are

• At least 6 years of software engineering experience, with the majority focused on frontend — deep proficiency in React (or similar modern framework) and TypeScript

• Strong design sensibility — you care about typography, spacing, motion, and interaction quality, and can collaborate as a peer with designers

• Experience with design systems, component libraries, and modern CSS approaches (Tailwind, CSS-in-JS, etc.)

• Comfortable working in the backend when needed — you can write production-quality API endpoints, data models, and service code in Python (or similar), even if it isn't your primary craft

• Solid understanding of RESTful APIs, databases (SQL and NoSQL), and how frontend and backend systems fit together

• Fluency with AI coding tools and a track record of using them to ship higher-craft UI work faster

• Experience or strong interest in building AI-native UI patterns (chat, streaming, tool-use surfaces, agent UIs)

• Experience with version control (Git) and collaborative development workflows

• Strong problem-solving skills and ability to work independently in a fast-paced environment

• Excellent communication and collaboration skills

• Prior experience in fintech, trading, or financial product UX is a big plus, but not a must

What We Offer

• Robust health insurance offering for you and your family

• 20 weeks of parental leave

• 15 days PTO annually plus national and company holidays

• Up to SG$75 per month reimbursement for internet 

The Company

Arta is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. Arta leverages AI and sophisticated digital tools to make financial products once reserved for ultra-high-net-worth individuals accessible to a broader global audience. Think of it as your own digital family office, combining intelligent investment strategies, alternative assets, private market access, and smart automation to help you grow and protect your wealth effortlessly. We value trust, teamwork, and adaptability.

The Role

In this role, you will design and build the backend systems and infrastructure that power Arta's mission-critical financial services. You'll own services end-to-end, from API design to data models to production reliability, while working extensively with AI coding agents and LLM-based tooling to ship faster and operate at higher leverage than a traditional backend team.

You'll collaborate with product managers, frontend engineers, and ML engineers to deliver resilient backend services that handle real money, real data, and real users.

What You Will Do

• Design, develop, and maintain backend services, APIs, and data pipelines that power Arta's investment and wealth management platform

• Make architectural decisions on system design, data modeling, service boundaries, and infrastructure

• Write clean, well-tested, observable code, and use AI coding agents (Claude Code, Cursor, etc.) as a core part of your daily workflow to accelerate delivery without sacrificing quality

• Build and integrate LLM and agent-powered backend capabilities where they unlock product value (e.g., automated workflows, intelligent data processing, agent-driven user experiences)

• Optimize for performance, scalability, and reliability across distributed services

• Integrate with third-party financial APIs, brokerage systems, market data providers, and cloud infrastructure

• Set up logging, monitoring, and alerting (Sentry, Datadog, etc.) and participate in on-call and incident response

• Drive engineering best practices around code review, testing, and evaluation, including evals for any AI/agent-driven systems you ship

• Partner with product and design to translate ambiguous problems into well-scoped backend solutions

Who You Are

• At least 6 years of backend software development experience, with strong proficiency in Python (or similar)

• Deep understanding of distributed systems, RESTful and/or gRPC APIs, microservices, and database systems (SQL and NoSQL)

• Experience designing for reliability, performance, and security in production environments

• Fluency with AI coding tools and a track record of using them to materially raise your output and code quality

• Experience building with LLMs and/or agent frameworks (tool use, function calling, MCP, evals) or strong interest and aptitude to ramp up quickly

• Strong problem-solving skills and ability to work independently in a fast-paced environment

• Excellent communication and collaboration skills

• Prior experience in trading platforms, brokerage systems, or financial infrastructure is a big plus, but not a must

What We Offer

• Robust health insurance offering for you and your family

• 20 weeks of parental leave

• 15 days PTO annually plus national and company holidays

• Up to SG$75 per month reimbursement for internet 

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.
• Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage

Job Title: Assistant Engineer (Mechanical)

About the Role

We are seeking a motivated Assistant Engineer (Mechanical) to support our engineering team in design, maintenance,and project execution. This role is ideal for candidates looking to buildhands-on experience in mechanical systems and engineering operations.

Responsibilities

·       Assist in the design, installation, and maintenanceof mechanical systems

·       Support senior engineers in project planning andexecution

·       Conduct inspections, testing, and troubleshooting of equipment

·       Prepare technical drawings, reports, and documentation

·       Coordinate with vendors, contractors, and internal teams

·      Ensurecompliance with safety and quality standards

Requirements

·       Diploma/Degree in Mechanical Engineering or related field

·       1–3 years of relevant experience in M&E sector

·       Knowledge of AutoCAD or other design software

·       Understanding of mechanical systems and maintenancepractices

·       Good problem-solving and teamwork skills

·       Ability to work independently and support multiple project sites.

·      Willingnessto work on-site and travel if required

Benefits

·       Annual leave and medical benefits

·       Training and career development opportunities

·      Supportiveteam environment

·      Annual Bonus

Working Hours:09:00 AM to 06:00 PM (Monday to Friday)

Salary:$3,500 to $4,000

To apply,kindly click APPLYNOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Optical Engineer – Industrial Vision & Inspection Systems

At Innowave Tech, we build AI-powered industrial vision and autonomous factory platforms used by leading semiconductor and advanced manufacturing companies worldwide. We’re looking for an Optical Engineer to design next-generation optical systems that deliver best-in-class image quality with cost-effective, production-ready designs.