Total 331 Customer Service job vacancies in Tuas

Mechanical Engineer

• Onboard ship devices need to go for inspections
• Troubleshooting and survey report
• Sailing with ship over seas and anchorage works
• Prepare purchase order to suppliers and work done reports and get sign from clients
• Prepare quotation base on job scope
• Maintain Job records
• Maintain track records

Job Responsibilities

· Ensure daily opening and closing duties in the outlet are properly executed

· Supervision of food preparation and food production to ensure food quality standards are met company SOP

· Ensure kitchen operations, food safety and hygiene standards as set in our SOP

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Train and demonstrate cooking techniques and proper equipment usage to staff

· Responsible for employee's performance and discipline

· Manage stock levels of food and other related utensils and cutleries

· Manage inventory control ,usage and minimise usage

· Maintenance of restaurant equipment

Job Requirements

· Specialize in Asian cuisines。 Demonstrate advanced dry heat cooking techniques, seasoning techniques, knife skills and food presentation skills

· Fully responsible for taste, quality and hygiene of the food produced.

· Able to work in warm, oily and humid environment

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

Job Description & Requirements

We are seeking a motivated and technically skilled Wire Cut / EDM Application Engineer to join our team. This role blends customer-facing support with technical expertise, ensuring optimal machine performance while contributing to product innovation. The ideal candidate thrives on hands-on engineering, enjoys problem-solving, and values close collaboration with both customers and product teams.

Key Responsibilities:

• Conduct pre-sales test cuts to demonstrate machine performance and capabilities.

• Provide post-sales support, including troubleshooting and technical assistance.

• Deliver training sessions to new users to ensure effective machine operation.

• Collaborate with product development teams by sharing customer and market feedback to guide new product design.

• Travel to regional countries as needed to support customers, deliver training, and conduct demonstrations.

Requirements:

• Minimum Diploma / Degree in Engineering (Mechanical, Manufacturing, or a related field).

• Strong interest in hands-on work with machinery

• Proficiency in SolidWorks, Microsoft Office

• Excellent critical thinking and problem-solving skills

• Strong communication skills for customer interaction and training

• Willingness to travel regionally when required.

• Prior experience as a machine user (Wire Cut/EDM) is an advantage.

• Background in application engineering or technical support roles is beneficial

• Attend to customer's enquiries on job order status, availability and co-ordination of tasks.
• Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers.
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery.
• Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines/ customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.

Job Requirements:-

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the transport and logistics industry.
• Strong attention to detail and ability to work under pressure.
• Excellent organizational and problem-solving skills.

Company Overview / Employee Value Proposition

We are a transport company that specialises in the movement of people from place to place. Safey is our over-riding priority, as with ensuring that our customers achieve satisfaction for the services that we render.

Job Summary

You will independently manage the transport operations across multiple projects, driving seamless customer service, route planning, and coordination with drivers and stakeholders to ensure safe, efficient, and high-quality transport delivery.

Responsibilities

• Plan and execute onboarding procedures for passengers based on route orders to ensure smooth service initiation
• Collaborate with customers and stakeholders to resolve queries and facilitate onboarding processes effectively
• Design and coordinate driver routes to optimize transport operations and meet project requirements
• Train bus crew and monitor service quality to uphold company standards and customer satisfaction
• Address and resolve customer feedback, queries, and complaints constructively to enhance service experience
• Communicate clearly and manage bus crew to maintain operational efficiency and safety compliance
• Utilize IT tools and technology to streamline workflows and train team members on their effective use
• Create visual materials for presentations to support internal communication and external stakeholder engagement
• Adapt to dynamic work conditions and maintain performance under pressure to meet operational demands
• Demonstrate meticulous attention to detail and multitask effectively to ensure timely delivery of transport services
• Foster a positive, collaborative team environment and continuously develop skills as a learner and manager

The Mechanical Engineer will be responsible to oversee the Workshop Vehicles (tipper trucks, lorries, diesel trucks, no-plate/ vehicles) or Workshop Heavy Machineries (excavators, articulated trucks etc).

• To provide day to day hands-on supervision of Workshop mechanics and ensure safety, quality and productivity of the work.

• To ensure that vehicles are either serviced in accordance with the maintenance plan or repair in accordance with the highest of speed, quality and reliability.

• To ensure that each vehicle has a full documented history record of works being carried out

• To act as a technical expert in the Workshop, advising mechanics on repair and sharing knowledge, for example through regular toolbox talks

• Well versed in technical aspects to work with mechanics on finding the vehicle faults easily through efficient troubleshooting method

Job Requirements

• Bachelor's Degree in Mechanical Engineering or related field

• Prior experience of 2 years preferred in related industry (Vehicle Workshop or Heavy Machinery environment)

• Excellent organizational and planning skills

• Strong communication, analytical and problem-solving skills

• Ability to work under pressure with tight deadlines

• Ability to communicate complex concepts

• Able to work independently and in a team

• Willingness to travel to overseas when required

Summary

• Lead and grow the regional aftermarket/service business, with a strong focus on customer satisfaction, service profitability and long-term service strategy.
• Drive service operations excellence through standardized processes, clear KPIs and disciplined performance reporting (e.g., response time, first-time fix, cycletime, utilization and warranty).
• Build and develop a high-performing field service organization through recruitment, coaching, training and capability planning.
• Strengthen key-account engagement and cross-functional collaboration(sales, supply chain, engineering and HQ) to improve service delivery, parts availability and product support.

Main tasks & key responsibilities

·       Define and execute the service strategy and annual operating plan for the countries in scope, aligned with regional business objectives.

·       Implement and maintain standard service processes (work order management, scheduling, escalation, warranty handling) and drive continuous improvement in safety, quality and efficiency.

·       Establish a clear KPI governance rhythm (weekly/monthly) and provide performance reporting on utilization, cycle time, on-time completion, first-time fix, warranty cost and customer feedback/VOC.

·       Own customer satisfaction improvements: increase proactive customer touchpoints, run customer care programs, and translate VOC outcomes into action plans.

·       Partner with sales on key accounts and major opportunities: provide pre-sales technical input, develop service proposals/quotations and support contract execution.

·       Develop the regional service network (in-house and partners) to improve response time and coverage; qualify and manage service providers/contractors where required.

·       Lead the spare parts operation for the service centre (inventory accuracy, fill rate, on-time delivery, excess/obsolete management) and coordinate with supply chain to improve parts availability.

·       Coordinate product support with engineering/HQ (technical hotline/escalations, product improvements, documentation and new product launches) and ensure lessons learned are closed-looped.

·       Plan and deliver technical and operational training for customers, partners and internal teams to improve safe operation and reduce repeat failures.

·       Recruit, coach and performance-manage the service team; build succession and capability plans, and ensure compliance with all HSE requirements across customer sites.

Qualifications
·       MBA (Master degree)

·       Bachelor degree – Engineering (or equivalent technical/engineering background)

·       Senior leadership experience in aftermarket/service organizations, including service operations and service business growth

·       Experience working in multicultural, international matrix environments

·       Experience supporting key accounts and major projects; contract and commercial negotiation exposure

·       Service manager will face to Chinese, Singaporean, European customers/shipowner/crane manufacturer, knowledge of Mandarin/English dialects is essential.

Mobility requirements
·       Frequent international travel is required.

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• ITE/Diploma in Mechanical / Mechatronics Engineering or related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Good in MS Office and general computer knowledge
• Passion on Field Service
• Good Communication & Interpersonal skills
• Strong time management skill
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support, and willing to travel overseas.

Job Description

• Supervise daily food production operations to ensure targets, quality, and safety standards are met
• Monitor production schedules and coordinate manpower allocation
• Ensure compliance with food safety and hygiene standards (e.g. Singapore Food Agency guidelines)
• Conduct regular quality checks on raw materials, in-process, and finished products
• Train and guide production staff on SOPs, hygiene practices, and workplace safety
• Maintain production records, reports, and inventory usage
• Troubleshoot production issues and implement corrective actions
• Liaise with QA, maintenance, and logistics teams to ensure smooth operations
• Ensure workplace safety standards are followed in accordance with company policies

Requirements

• Diploma or higher in Food Science, Food Technology, or related field
• 5 years of experience in food manufacturing or production environment
• Prior supervisory or team-leading experience preferred
• Knowledge of food safety standards such as HACCP and GMP
• Familiarity with regulatory requirements by Singapore Food Agency
• Strong leadership, communication, and problem-solving skills
• Ability to work in a fast-paced and temperature-controlled environment
• Basic computer skills for reporting and documentation
• Willing to work shifts, weekends, or public holidays if required

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The ability to communicate and manage bus crew is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;

2. Co-ordinate with customers and other stakeholders on their queries and process of onboarding;

3. Plan, route and co-ordinate with suitable drivers on their routes;

4. Assist in training and ensuring that service quality is upheld;

5. Deal with feedback, queries and complaints positively;

6. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to create visuals for use in presentations for internal and external parties;

7. Able to adapt and work comfortably under pressure;

8. A willing and cheerful learner and worker.

The chosen candidate is expected to sign a contract of 2 years as you will undergo 3 months of training.

Job Title: Training Executive (Digital solutions), E-Commerce Fulfilment Training Centre @ Lakeside (2 years contract)

Bizlink Centre is a non-profit organization dedicated to serving the disadvantaged individuals, in particular persons with disabilities, through training and employment in Singapore.

We are setting up a new train & place programme for Logistics Admin functions at Lakeside, primarily training and placing Persons with Disabilities to work in the logistics Industry. The Training Executive will be responsible for training Persons with Disabilities in digital logistic learning solutions.

Job Responsibilities

· Provide training according to plan curriculum to persons with special needs.

· Implement various learning methods (e.g. OJT, simulation etc) during training in Bizlink’s simulated Last mile E-commerce fulfilment training centre.

· Work with Allied Health Professional to assess trainee suitability for enrolment into training program, and job readiness for open employment position.

· To provide feedback of trainee to job coaches for job placement

· To maintain training records for reporting

· Work with programme manager to assess training programme effectiveness and collect feedbacks for continuous improvement of the training program.

Requirements

· Minimum Diploma in Supply Chain Management or equivalent

· Possess at least 3 years’ experience in either E-commerce, Logistic Ops/Admin, or fulfilment and warehouse environment.

· IT savvy (Internet of things (IOT) concepts and programming, GenAI (Eg: ChatGPT /MS co-pilot) /Intermediate Excel skills, Ms office application)

· Possesses excellent communication and written presentation skills.

· Self-motivated to learn new skills and ability to work independently.

· Strong team player

· Have great passion in wanting to make a difference in the life of people with disabilities by training them to acquire new vocational skills.

Job Description:
- Wash, peel, and cut vegetables according to required standards
- Assist with basic food preparation tasks
- Maintain the cleanliness and hygiene of the kitchen area
- Support the kitchen team in daily operations
- Follow food safety and hygiene guidelines

Requirements:
- Able to stand for long hours
- Responsible, hardworking, and able to follow instructions
- Basic understanding of kitchen hygiene is an advantage
- Able to work in a team

Singaporeans and SPR are welcome to apply

1.负责生产车间生产过程监控与操作，确保产线运行正常

Monitor and operate the production process on the workshop floor to ensure smooth production line operation.

2.负责生产车间设备的保养和维护，及时处理异常

Perform routine maintenance and upkeep of production equipment, and promptly address any malfunctions

3.负责工艺参数管理与优化，确保产品质量稳定

Manage and optimize process parameters to ensure stable product quality.

4.负责车间各岗位的协调与沟通，促进生产计划达成

Coordinate and communicate between different workshop floor positions to facilitate the achievement of production plans.

5.负责生产数据记录与报表

Record production data and generate relevant reports.

技能要求：

1.计算机与软件技能

Computer and software skills, proficiency in common office software.

2.熟悉常规设备原理，了解自动化控制系统的基本操作与维护

Familiar with the principles of conventional equipment; basic knowledge of operating and maintaining automation control systems. e.g., PLC(Programmable Logic Controller),DCS(Distributed Control System).

3.质量与安全意识

Strong quality and safety awareness.

4.分析与应变能力

Excellent analytical and problem-solving skills.

5.沟通与团队合作

Good communication and teamwork skills.

6.自动化/机电等专业 大专及以上

Diploma or above in Automation, Mechatronics, or related fields

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Technical Service & Support:

1. To provide and innovate the method to prepare cured samples / sample blocks as a technical support to sales team & admixture business.
2. Act as an active member to provide technical support such as conduct product training and demo to sales team, applicators & end users.
3. Act as technical service provider to handle customer complaints including site visits & follow-up as well as preparing investigation reports.
4. To carry out site visit to ensure systems were carried out in the correct method and meet customer expectations.
5. Build positive working relationships with applicator customers, conduct quality reports, and assess competence levels via practical assessments.
6. Provide expertise in technical support to sales team & customer for pre- and post-sales

Product Application & Development:

1. Assist in product development & production optimization exercise to meet business needs.
2. To provide technical guidance/assistance to customers for product application, troubleshooting through engaging salesperson, customers and carry out lab test to share and enhance customer product knowledge
3. Responsible for the accurate preparation of samples according to product formulation, to cater for laboratory evaluation as well as upon customer requests.
4. To provide technical advice in relation to admixture products to internal staff with the objective of raising the technical capabilities of the organization.Others:
5. Prepare and maintain record of all in-house & external test data to ensure traceability of critical & important information. Analyse test results and report findings as well as put forward recommendation for improvement needs where necessary.
6. Ensure safe practices are followed at all times.
7. Ensure that lab tools & equipment used are clean and well maintained after use. Also to maintain cleanliness of laboratory after each trial or testing activity.
8. Revalidation of expiring admixture products.
9. Communicate with independent laboratories & other external parties for all company products related testing.

Qualifications

Diploma in Civil Engineering, Chemistry or a related field

Additional Information

1. Multilingual

2. Good Communication Skill

3. Computer-Literate