Job Vacancy: Operations Manager

Company: Desh Catering service Pte. Ltd.
Location: Singapore
Position: Operations Manager (Full-Time)

About Us

Desh Catering is a growing catering service dedicated to providing healthy, quality, and affordable meals to migrant workers in Singapore. We are looking for a dynamic and responsible Operations Manager to oversee our daily operations and support our expansion.

Key Responsibilities

* Manage and supervise daily catering operations.

* Coordinate kitchen production, packing, and food delivery schedules.

* Lead and manage operational staff, drivers, and kitchen teams.

* Handle customer feedback and resolve operational issues.

* Monitor inventory, purchasing, and supplier coordination.

* Improve operational efficiency and service quality.

* Prepare operational reports and support business growth initiatives.

Requirements

* Able to work independently and under pressure day & Night shift

* Minimum 3 years of experience in operations management in any industries

* Strong leadership and team management skills.

* Good communication and problem-solving abilities.

* Proficient in Microsoft Office (Excel, Word, Email).

* Minimum 5-10 years Working Experience in Singapore

* Minimum Education qualifications - A level

* Workplace Safety related Certificate will be more advantaged

Interested candidates may send their resume to deshcateringsg@gmail.com

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE

Job Summary:

Singapore Discovery Centre is seeking a Manager to oversee the building’s infrastructure, ensuring it remains safe, efficient, and well-maintained to support the smooth operation of the Centre. As the backbone of the facility, this role oversees all M&E, civil, and building systems, providing a stable foundation for all other services to function effectively. This leadership position drives internal teams and contractors to uphold system performance and safety standards, while also spearheading the transition to Integrated Facilities Management and Building Information Modelling (BIM) / Digital Twin.

Key Responsibilities:

1.      Strategic & Operational Leadership

• Lead and manage all hard services, including M&E, ACMV, plumbing, fire protection, civil, and infrastructure systems.

• Develop and implement long-term maintenance and capital upgrade strategies to progressively uplift ageing infrastructure.

• Ensure operational continuity via robust preventive and corrective maintenance plans tailored for older building systems with full compliance to statutory codes, fire safety, and engineering best practices.

• Establish and enforce operational protocols that enhance reliability, safety, and readiness of all core engineering systems.

2.      Technical Oversight

• Lead adoption of Building Information Modelling (BIM) and digital asset tools to streamline maintenance planning and system integration.

• Oversee statutory inspections, testing, and audits (e.g., fire safety, structural), and ensure timely submission of compliance reports.

• Monitor and verify timely execution of maintenance works, cyclical repairs, and ad hoc projects according to the approved maintenance plan.

• Lead the response for emergency repairs and system breakdowns, providing hands-on technical guidance where necessary.

3.      Contractor Management & Facilities Maintenance

• Supervise internal operational teams to focus on managing systems safely and efficiently including managing vendor performance, SLAs, and service contracts while transiting to Integrated Facilities Management operation.

• Prepare and procure term service contracts to provide maintenance or repair works during this transition phase.

• Monitor and track asset performance, maintenance efficiency, providing engineering insights to drive business case proposals for CAPEX upgrades or system replacements.

4.      Innovation & Sustainability

• Drive progressive upgrading of outdated systems through adoption of smart building solutions, IoT-based monitoring, and automation.

• Lead initiatives to enhance energy efficiency, water usage, and system resilience, aligning operations with sustainability targets.

• Stay current with industry trends to integrate future-ready engineering solutions and improve long-term asset performance.

5.      Safety, Emergency & Incident Management

• Lead the development and implementation of emergency response protocols and business continuity plans for all assets and systems.

• Oversee safety across front-of-house public areas, back-of-house operations, and contractor work zones.

• Coordinate closely with internal operational units during incidents, drills, and evacuation exercises.

• Conduct regular safety briefings, site inspections, and onboarding inductions for all personnel, including part-timers and interns.

• Represent the SDC team on Workplace Safety and Health (WSH) committee and manage CERT training requirements and compliance.

• Ensure timely submission and adherence to risk assessments, oversee Permit-to-Work (PTW) processes, and lead incident investigations where necessary. Continuously review and improve emergency response capabilities based on incident learnings and evolving risks.

6.      Budgeting and Reporting

• Prepare and manage annual budgets for Centre operations and capital improvements.

• Monitor KPIs and present quarterly reports on system failures.

• Lead root cause analyses for identified failures and perform necessary recovery.
  

Qualifications & Experience:

• Bachelor’s Degree in Mechanical Engineering or equivalent.

• Minimum 8 years of relevant work experience in managing commercial, hospitality, attraction or mixed building developments.

• Minimum 3 years in managerial role managing hard services.

• Certified as Fire Safety Manager or Senior Fire Safety Manager and in practice for similar building capacity. Candidate will be registered as the building FSM to carry out the duties of FSM.

• Strong working knowledge of statutory codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety – such as smart building, green building practice, and energy management framework.

• Strong working knowledge of BIM, CMMS platform, digital asset management, smart building systems.

• Lead in crisis management planning, building audits, fire drills, and emergency protocols.

• Familiar with government procurement system and contract management

• Resilient to project complexities, demands, ensuring that all strategic and tactical objectives are met and fulfilled.

• Certified as Green Mark Facilities Manager, LEW Grade 7 / 8 / 9 will be considered favourably.

• Relevant experiences and digital transformation to BIM with IoT integration, BAS integration, smart building systems strongly preferred.

Preferred Attributes:

• Resourceful, self-motivated, and results driven.

• Strategic thinker with operational agility and a continuous improvement mindset.

• Demonstrated ability to manage cross-functional teams and large-scale projects with excellent leadership, interpersonal and communication skills.

Working Hours: 

• Comfortable working on rostered weekends and public holidays (as Duty Manager for the Centre) with approximately, 4 – 6 shifts/month with 1-2 shifts/week which may fall on weekends and/or public holidays (OIL will be given).

• Able to work beyond normal office working hours for troubleshooting and/or maintenance (when necessary).

Job Responsibities:

• Manage end-to-end project delivery for WSG and Government/SME projects in accordance with contractual obligations and/or tender requirements.
• Develop and maintain detailed project plans, schedules, and resource plans covering kick off meeting deployment, SIT, UAT, and handover to day 2 phases in accordance to requirements
• Coordinate cross-functional teams (engineering, opco, contractors, and partners) to meet project milestones and delivery timeline
• Track progress against baseline schedules/ Gantt Chart and proactively manage dependencies and constraints.
• Identify project risks and implement mitigation plans to minimise impact to cost, scope, and schedule.
• Coordinate and manage vendors and contractors to ensure delivery meets quality, safety, and contractual requirements.
• Prepare the run book to ensure smooth transition to Day 2 or maintenance phase
• Provide weekly/ad hoc project status updates, dashboards, and milestone reports for stakeholders
• Manage contractors during installation of services to ensure the installation works are completed well within stipulated timelines and comply with pre-determined technical specifications and ensure contractors compliance with site safety requirements, including PPE, permits, and site access protocols.
• Any Ad-hoc task assigned

SDM

• Oversee end-to-end service delivery for assigned projects, ensuring services are delivered in accordance with contract terms, KPIs, and SLAs.
• Manage project issues, escalations, and root cause analysis in a structured and auditable manner and maintain strong working relationships with stakeholders
• Control scope changes through formal change requests, impact assessments, and approvals
• Maintain accurate project cadence documentation including meeting minutes, risk logs, issue logs, and change records on weekly/monthly basis
• Prepare documentation for audits, inspections, and governance reviews.
• Ensure deliverables meet acceptance criteria prior to take over to support service delivery.
• Recommend improvements to project delivery processes, tools, and templates.
• Monitor service performance and implement corrective actions to address service gaps or operational risks.
• Any Ad-hoc task assigned

Job Requirements

• Degree in Computing Science/Engineering, Information Technology/Business
• PMP certification would be an added advantage
• Minimum 4 years of project management experience
• Good knowledge of cabling infrastructure, internet networks, routers and switches
• Excellent interpersonal, presentation and project management skills
• Able to work independently with minimal supervision

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Tuition Centre Manager — Cambridge Learning Group
491 Jurong West Ave 1 · Primary–Secondary tuition centre

Run our centre, lead the tutor team, and grow our weekend classes.
This isn't a front-desk role — you'll report directly to the founder with real autonomy and a path to senior leadership.

What You'll Own

• Grow Sat & Sun classes — recruit tutors, enrol students. Your flagship KPI.
• Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins.
• Own the parent experience: WhatsApp, check-in calls, complaints, renewals.
• Run lead follow-up and the conversion funnel.
• Coordinate holiday programmes and assessment cycles.
• Track utilisation and retention weekly, and partner with the founder on growth.

What We Offer

• Salary: $2,700–$2,800 (probation), $3,000–$3,500 on confirmation.
• Bonus & commission after confirmation, tied to retention and fill rate.
• Schedule: Months 1–9, Mon–Fri 2–9pm + Sat 10am–7pm (44 hrs). Once Sunday classes launch, shift to Wed–Sun, Mon & Tue off (42 hrs).
• Direct founder mentorship + exposure to marketing and ops strategy.
• 14 days leave (7 flexible + 7 in December).

You're a Fit If You

• Have 1+ year in operations or centre management (fresh grads with the right attitude welcome too).
• Speak English plus Mandarin, Malay, or Tamil.
• Can track 100+ students and a tutor roster.
• Know WhatsApp Business, Google Workspace, and AI tools.
• Are Singaporean or PR.

How to Apply
Send your CV + a 3-line answer to: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit AMaths. What's your first reply?"

ABOUT THE NATIONAL INSTITUTE OFEDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes .We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE is seeking a highly organised and detail-oriented Learning Innovations Manager to join the Centre for Innovation in Learning. Reporting directly to the Senior Assistant Head, the appointee will be essential in advancing data-driven innovations in teaching and learning, providing strategic direction for integrating emerging technologies and learning analytics. The appointee will work closely with other teams to adopt proven educational technologies and data-driven tools that enable real-time feedback loops for faculty and students to foster personalised learning. The appointee should understand the higher education landscape deeply and demonstrate strong leadership and facilitation skills, particularly in guiding faculty and teams to leverage learning analytics for optimising teaching practices and student outcomes. This is a 2-year contract position.

Responsibilities

Strategic Leadership:

• Provide strategic direction and establish clear, achievable goals for the Learning Innovations team, fostering a culture of innovation and data-driven decision-making.

• Manage the team’s resources (e.g., tools, software, training) to ensure the effective integration of learning analytics dashboards and other emerging technologies to support teaching and learning innovations.
• Oversee the team’s performance by assigning tasks strategically, offering guidance, and developing the team's skills to ensure alignment with institutional goals.
• Communicate team achievements and project outcomes related to learning analytics, and data-driven innovations in teaching and learning to IN-Learning’s management through comprehensive reports.
• Oversee team performance reviews, provide coaching, and create an environment that fosters collaboration and open communication.
  

Champion Data-Driven Innovation in Teaching and Learning:

• Lead the development and integration of evidence-based frameworks and pedagogically sound design solutions, incorporating teacher-facing and student-facing learning analytics dashboards to optimise teaching and learning experiences.
• Analyse teaching and learning datasets, uncover insights, and identify opportunities for continuous improvement in teaching practices and learning environments at NIE.
• Present data-driven findings and innovative design solutions to stakeholders, ensuring alignment with best practices in educational technology and learning sciences.
• Collaborate on faculty professional development programs, equipping faculty with the skills to utilise learning analytics dashboards effectively in their teaching practices.

Collaboration for Faculty Professional Development:

• Work with cross-departmental teams to develop strategies for faculty engagement and professional development, leveraging learning analytics insights to inform instructional design and personalised learning approaches.
• Spearhead the development and facilitation of professional development programmes that help faculty integrate learning analytics into their course design, enabling data-driven decisions that improve student outcomes.
• Lead collaboration efforts to share institute-wide knowledge on data-driven teaching and learning.

Research and Stay Abreast of Best Practices:

• Stay informed about emerging trends in educational technologies and learning analytics on a local and global scale, ensuring that the Learning Innovations team remains at the forefront of data-driven teaching and learning innovations.
• Conduct research on the latest educational technology advancements and synthesise findings to continuously enhance teaching and learning experiences.

Lead Special Projects:

• Participate in and lead special projects to advance teaching and learning through data analytics, AI edtech and other innovative educational technologies.
• Collaborate across teams to develop and implement data-informed instructional strategies, using teacher-facing and student-facing dashboards to provide real-time feedback for continuous improvement in both faculty performance and student learning outcomes.

Requirements

• A University degree in Learning Sciences, Instructional Design, Educational Technology or a related field.
• A minimum of 5 years of experience in educational technology, learning analytics, or a related field within a higher education setting, with demonstrated leadership in integrating learning analytics into teaching and learning.
• Proven supervisory experience, including managing or mentoring others in a data-driven educational technology environment.
• Strong knowledge of emerging educational technologies and the ability to integrate these into data-informed teaching and learning practices.
• Experience in data analysis to uncover themes and trends and the ability to interpret teacher-facing and student-facing learning analytics to support data-driven decision-making.
• Strong project management skills, with the ability to managemultiple projects simultaneously and meet deadlines.
• Experience in delivering education programmes that support faculty in leveraging learning analytics and using emerging educational tools effectively.
• Excellent interpersonal, written, and verbal communication skills, with the ability to present complex data in a clear and actionable manner for diverse stakeholders, including faculty and senior leadership.
• Experience with data visualization tools (e.g., Tableau, PowerBI) will be an advantage, particularly in the creation of interactive dashboards for faculty and students.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

JK Property Care Pte. Ltd. is seeking a proactive and organized Admin Manager to oversee daily administrative operations and support business activities. The successful candidate will be responsible for managing documentation, coordinating with clients and vendors, maintaining company records, and ensuring smooth office operations.

Key Responsibilities

• Manage and oversee daily administrative operations.
• Prepare and maintain quotations, invoices, purchase orders, and company records.
• Coordinate with clients, suppliers, subcontractors, and internal stakeholders.
• Monitor and maintain employee records, work permit documentation, and administrative files.
• Assist in scheduling manpower, service appointments, and project activities.
• Ensure proper filing and maintenance of company documents and records.
• Support management in operational planning and administrative matters.
• Prepare reports and handle correspondence, emails, and office communications.
• Ensure compliance with company policies and administrative procedures.
• Perform other administrative duties assigned by management.

Requirements

• Diploma or Degree in Business Administration or a related field.
• Minimum 5 years of administrative, office management, or related working experience.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Ability to work independently and in a fast-paced environment.
• Experience in the cleaning, maintenance, construction, or service industry is an advantage.
• Knowledge of Singapore employment and work permit documentation is preferred.

Salary

SGD 3,000 – SGD 4,500 per month

Employment Type

Full-Time

Working Hours

Monday to Friday, 8:00 AM to 5:00 PM

Work Location

Tuas, Singapore

Drive Aftermarket Growth for HJ Lubricators

G&O Maritime Group is seeking ahigh-performing Service Sales Manager to lead the growth of our aftermarketbusiness for HJ Lubricators across APAC, based in Singapore.

In this role, you will take commercial ownership of service sales withincylinder lubrication systems, supporting shipowners in optimizing engineperformance, reducing wear, and improving operational efficiency.

Your Mission

Maximize service revenue and customerlifetime value by leveraging the installed base of HJ Lubricators andpositioning G&O as a trusted long-term service partner.

Key Responsibilities

·        Drive service sales for HJLubricators (cylinder lubrication systems)

·        Sell service agreements, spareparts and service

·        Identify new businessopportunities across APAC shipping markets

·        Build strong relationships withtechnical superintendents, fleet managers, and shipyards

·        Manage sales pipeline,forecasting, and reporting

·        Act as the main interfacebetween customers and internal technical/service teams

·        Promote performanceoptimization, cost savings, and engine lifetime extension

What You Bring

·        Experience in maritimetechnical sales or aftermarket services

·        Good understanding oftwo-stroke engine lubrication and cylinder condition management

·        Commercial mindset with strongnegotiation skills

·        Experience working withshipowners, operators, or shipyards, preferably in APAC

Who You Are

·        Results-driven and proactive

·        Strong relationship builder

·        Independent and structured

·        Able to translate technicalsolutions into clear customer value

Why Join G&O Maritime Group?

·        Represent HJ Lubricators – aspecialized and technically strong brand

·        Based in Singapore – a globalmaritime hub

·        Opportunity to driveaftermarket growth within G&O Maritime group

·        Join a skilled andinternational team

Apply Now

If you are ready to take ownership of ahigh-impact role in maritime aftermarket services, we look forward to yourapplication.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Unit Head, Research Support and Grants Management, Office for Research. The Research Support and Grants Management Unit manages pre and post award administration of internal and external research grants, enabling NIE faculty to secure research funding and administer grants effectively in compliance with funding and institutional requirements. The unit also oversees all Research Support functions in capacity building faculty staff. As the Unit Head of RSGM, you will lead a team overseeing research support, grants management and administration and play a key leadership role in providing strategic oversight and direction in strengthening institutional research capabilities and drive NIE’s strategic research agenda.

Responsibilities

• Provide strategic leadership and oversight of the Research Support and Grants Management Unit within the Office for Research.

• Work closely with the Dean, Associate Deans and Assistant Deans in strategic planning and implementation of research support and grants management initiatives.

• Ensure alignment of unit activities, processes and initiatives with NIE’s institutional priorities and research agenda.

• Bridge and integrate research support and grants management functions to ensure coherent and effective operations.

• Provide guidance and advisory support to team members on research support, grants administration and related operational matters.

• Liaise with academic departments, research centres, administrative units and external parties on grants-related matters.

• Oversee grants management compliance, audit readiness and adherence to funder and institutional guidelines.

• Prepare and present reports on grants matters, research funding and research support initiatives to senior management and stakeholders.

• Lead the planning, coordination and implementation of research support initiatives and capacity-building programmes.

• Represent the unit in roadshows, presentations and engagement sessions on research support initiatives.

• Work with academic departments to promote and implement research support programmes and related activities.

• Oversee the administration of Education Research Funding Programme (ERFP) and non-ERFP grant programmes.

• Coordinate research data management and governance matters where relevant.

• Drive process reviews and improvements, including the adoption of AI initiatives, to strengthen governance, operational efficiency and service delivery.

• Oversee and maintain standard operating procedures, ensuring workflows remain current and effective.

• Supervise, mentor and support the team to ensure operational excellence and strategic alignment.

• Plan team workload, support capacity building and promote continuous professional development.

• Support in any other duties, as assigned by the reporting officer.

Requirements

• A University Degree.

• Minimum 5 to 8 years of relevant experience in research administration, grants management, research support, policy coordination, or a similar administrative leadership role.

• Knowledge of audit, risk, and compliance frameworks related to grants and research administration.

• Strong analytical and problem-solving skills, with the ability to review processes and implement improvements.

• Excellent written and verbal communication skills, including the ability to prepare reports, briefs, presentations, and updates for senior management.

• A strong team lead who is highly motivated and also able to collaborate within and across teams.

• Strong interpersonal and relationship management skills.

• Integrity and discretion when handling confidential information.

• Proficient in using Microsoft Office applications and administrative systems relevant to grants or research operations.

Application 

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of seats.

Job Scope

· Report to the General Manager based in Singapore for overall Technical and Service support in Singapore

· Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots

· Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots

· Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.

· Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.

· Develop and update customer guides on routine maintenance of machines based on Hurco best practices.

· Schedule and monitor service call requests from customer

· Work closely with the Service and Application teams providing support to overseas customers and distributors

Requirements

· Diploma Graduate of Engineering discipline

· Min. 7 years of working experience in related Engineering and Maintenance field

· Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes

· Experience in managing and scheduling team of engineers for field service work

· Experience in Electrical and Mechanical repair and troubleshooting work

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)

· Class 3 driving license preferred

· Spoken and Written English / Chinese

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and NTU@one-north.

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events.

We are looking for an experienced and service-oriented Duty Manager to take operational responsibility for the property during assigned shifts. The role will serve as the senior on-site leader, ensuring the smooth functioning of all departments, delivering exceptional guest service, and managing any issues that arise.

Key Responsibilities:

Guest services and relations

• Serve as the main point of contact for guests during a shift, handling inquiries, special requests, and complaints with diplomacy and tact.
• Greet VIP guests upon arrival and assist with their check-in and departure.
• Ensure that all guest-facing staff provide outstanding and courteous customer service.
• Take ownership of any guest-related defects or issues and implement corrective actions to ensure full guest satisfaction.

Operational management

• Supervise the front office team to ensure efficient operations.
• Coordinate with all departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless guest service.
• Conduct routine inspections of all public areas, including the lobby, ensuring they are clean, orderly, and well-maintained.
• Monitor daily activities, occupancy levels, and special events to ensure appropriate staffing and readiness.
• Ensure compliance with all legal requirements and NEC policies, including health, safety, and security procedures.

Staff supervision and development

• Manage daily staffing needs by planning and assigning tasks to front office personnel.
• Train, coach, and motivate the front desk team to uphold high service and quality standards.
• Monitor staff performance, appearance, and conduct, providing feedback and taking disciplinary action when necessary.

Emergency and crisis response

• Act as the primary incident controller during emergencies such as medical incidents, security breaches, or natural disasters.
• Have a strong knowledge of fire and evacuation procedures and coordinate guests and staff during any emergency.
• Maintain an accurate log of notable incidents for management review.

Financial and administrative

• Handle billing and payment issues that arise during a guest's stay.
• Authorise certain allowances or rebates as per DOA.
• Keep detailed records of operations, including financial transactions and performance.
• Contribute to the management of departmental budgets.

Requirements:

• A diploma or degree in Hospitality Management, Tourism, or a related field.
• Previous experience in the hospitality industry is essential, with a minimum of 3 years in a similar or supervisory role.
• Customer service: A customer-focused mindset and a passion for providing exceptional service are crucial.
• Communication: Excellent verbal and written communication skills are necessary for interacting with guests, staff, and management.
• Problem-solving: Strong problem-solving abilities and the capacity to resolve conflicts calmly and effectively are vital.
• Leadership: Strong leadership skills are required to inspire and motivate a team.
• Adaptability: The ability to multitask and thrive in a fast-paced environment while working flexible shifts, including nights, weekends, and holidays, is a key requirement.
• Technical skills: Proficiency with property management software (e.g. Opera) and standard office applications is required.

We regret to inform that only shortlisted candidates will be notified.

Company Overview

TONG TAR TRANSPORT SERVICE PTE LTD is a transportation company specializing in moving people safely. We prioritize safety and customer satisfaction in delivering reliable transport services.

Job Summary

You will independently manage transport operations for the school transport division, focusing on customer service, route planning, crew management, and driving process improvements to ensure safe, efficient, and high-quality service delivery.

Responsibilities

• Strategize, plan, and execute transport operations to ensure smooth and efficient service delivery
• Lead and manage coordinators and bus crew, both internal and external, to maintain operational effectiveness
• Receive and process route orders and onboard passengers according to established procedures
• Communicate with customers and stakeholders to address queries and facilitate onboarding processes
• Plan and assign routes to appropriate drivers, ensuring optimal route coverage and safety
• Lead training sessions to uphold service quality standards among transport crew
• Proactively handle customer feedback, queries, and complaints to enhance service satisfaction
• Adopt and promote IT tools and technology to improve workflow and train crew members accordingly
• Maintain focus and multitask effectively to meet customer deliverables under pressure
• Demonstrate a good sense of road direction to support route planning and driver coordination
• Exhibit a positive, willing attitude as a learner, worker, and leader within the team

Company Overview

Hwappu Group (ワップ コーポレーション) is an integrated environmental enterprise with product development, manufacturing, and sales. It operates R&D and service centers in Japan, Singapore, America, Thailand, and China.

Job Summary

Lead technical operations, after-sales service, and engineering support for water purification and intelligent equipment, ensuring system stability and operational excellence across Singapore and regional markets.

Responsibilities

• Lead and manage technical operations and after-sales service for water purification systems, smart water dispensers, vending machines, and related equipment to ensure high service quality and equipment reliability
• Develop and implement technical standards and procedures to enhance service efficiency and operational consistency across locations
• Oversee installation, troubleshooting, and urgent repair of machines on-site to minimize downtime and maintain customer satisfaction
• Build, train, and lead a localized technical service team to deliver effective field support and continuous improvement
• Analyze technical failures and operational issues to develop preventive measures and optimize system performance
• Coordinate with cross-functional teams and regional offices to align technical service strategies and share best practices
• Monitor key performance indicators related to equipment stability and service delivery to drive continuous operational excellence

Summary

• Lead and grow the regional aftermarket/service business, with a strong focus on customer satisfaction, service profitability and long-term service strategy.
• Drive service operations excellence through standardized processes, clear KPIs and disciplined performance reporting (e.g., response time, first-time fix, cycletime, utilization and warranty).
• Build and develop a high-performing field service organization through recruitment, coaching, training and capability planning.
• Strengthen key-account engagement and cross-functional collaboration(sales, supply chain, engineering and HQ) to improve service delivery, parts availability and product support.

Main tasks & key responsibilities

·       Define and execute the service strategy and annual operating plan for the countries in scope, aligned with regional business objectives.

·       Implement and maintain standard service processes (work order management, scheduling, escalation, warranty handling) and drive continuous improvement in safety, quality and efficiency.

·       Establish a clear KPI governance rhythm (weekly/monthly) and provide performance reporting on utilization, cycle time, on-time completion, first-time fix, warranty cost and customer feedback/VOC.

·       Own customer satisfaction improvements: increase proactive customer touchpoints, run customer care programs, and translate VOC outcomes into action plans.

·       Partner with sales on key accounts and major opportunities: provide pre-sales technical input, develop service proposals/quotations and support contract execution.

·       Develop the regional service network (in-house and partners) to improve response time and coverage; qualify and manage service providers/contractors where required.

·       Lead the spare parts operation for the service centre (inventory accuracy, fill rate, on-time delivery, excess/obsolete management) and coordinate with supply chain to improve parts availability.

·       Coordinate product support with engineering/HQ (technical hotline/escalations, product improvements, documentation and new product launches) and ensure lessons learned are closed-looped.

·       Plan and deliver technical and operational training for customers, partners and internal teams to improve safe operation and reduce repeat failures.

·       Recruit, coach and performance-manage the service team; build succession and capability plans, and ensure compliance with all HSE requirements across customer sites.

Qualifications
·       MBA (Master degree)

·       Bachelor degree – Engineering (or equivalent technical/engineering background)

·       Senior leadership experience in aftermarket/service organizations, including service operations and service business growth

·       Experience working in multicultural, international matrix environments

·       Experience supporting key accounts and major projects; contract and commercial negotiation exposure

·       Service manager will face to Chinese, Singaporean, European customers/shipowner/crane manufacturer, knowledge of Mandarin/English dialects is essential.

Mobility requirements
·       Frequent international travel is required.

Job Description

• Supervise daily food production operations to ensure targets, quality, and safety standards are met
• Monitor production schedules and coordinate manpower allocation
• Ensure compliance with food safety and hygiene standards (e.g. Singapore Food Agency guidelines)
• Conduct regular quality checks on raw materials, in-process, and finished products
• Train and guide production staff on SOPs, hygiene practices, and workplace safety
• Maintain production records, reports, and inventory usage
• Troubleshoot production issues and implement corrective actions
• Liaise with QA, maintenance, and logistics teams to ensure smooth operations
• Ensure workplace safety standards are followed in accordance with company policies

Requirements

• Diploma or higher in Food Science, Food Technology, or related field
• 5 years of experience in food manufacturing or production environment
• Prior supervisory or team-leading experience preferred
• Knowledge of food safety standards such as HACCP and GMP
• Familiarity with regulatory requirements by Singapore Food Agency
• Strong leadership, communication, and problem-solving skills
• Ability to work in a fast-paced and temperature-controlled environment
• Basic computer skills for reporting and documentation
• Willing to work shifts, weekends, or public holidays if required