The scope of works
(a) Provide receptionist duties;
(b) Handle all incoming phone calls and enquiries;
(c) Handle and record all queries from walk in visitors/contractors and via phone calls;
(d) Handle and record all incoming and outgoing correspondences /couriers services;
(e) Provide call back for recorded messages;
(f) Attend to all visitors, administer registration of visitors and issuance of passes;
(g) Arrange for repair or replenishment of ink cartridges/toners for copiers;
(h) Upkeep the tidiness of the counter and reception area; and
(i) Any ad-hoc administration duties as needed
Qualifications & General Requirements
(a) At least GCE 'O' Level qualification, including passes in English and Mathematics;
(b) Singapore Citizen;
(c) At least one (1) year of relevant experience in receptionist/frontline customer service;
(d) Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook;
(e) Possess certified skills on handling all telephone calls effectively and professionally to generate the confidence and respect of callers;
(f) Possess effective communication and interpersonal skills;
(g) Be able to attend to Mandarin-speaking customers whenever required;
(h) Able to multi-task and possess good organisation skills;
(i)Professional, polite and customer-orientated; and
(j) Mature, courteous and have a cheerful disposition.