Total 1,028 technical support job vacancies in Customer Service category in Singapore

Responsibilities:

• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding Windows laptop/Desktops, Android , iPhone and MAC devices.
• Good hand-on in hardware troubleshooting on Dell, HP, Lenovo brand PC and Laptops.
• Printer hardware support and managed print services.
• Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
• IMACD function including installation and decommission.
• Backing up and restoring user data, settings and associated systems administration activities.
• Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts.
• Assist on Incident and Problem management activities.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information.
• Responsible to maintain Asset inventory- Performing asset verification activities on monthly basis, keeping asset data base up to date.
• Update the spare parts and inventory list monthly and handle disposal needs as required.
• Be available for Oncall support during afterhours as and when necessary.
• Adhere to ticket response and resolution SLAs as agreed upon with the customer.
• Assist on special projects like OS migrations, PC refresh and large-scale PC deployments.
• Configuring WIFI and Outlook emails on Android, Apple and Blackberry devices.
• Provide Hands and Feet Support to Network and Wintel teams and good knowledge of Devices – Cisco Routers, LAN Switches, Data Centres, Servers etc. Providing console access to remote team, type of console cables, UTP and Fiber cable types, should be well aware of Hub room and Data Centre infrastructure devices.
• VIP and Executive Support.
• Raising Purchase request in system and follow-up on technical POs.

Requirements:

• Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years hands-on experience as a desktop Support technician handling more than 500 Corporate Users.
• Strong Microsoft Office 2016 & office 365 skills (Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive etc.)
• Strong Microsoft Operating System installation and troubleshooting skills Windows 7, Windows 10.
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds.
• Strong Skills in Antivirus, encryption, Application and software support.
• Broad experience of IT with basic understanding of Networks, Servers and Telecoms.
• Good knowledge of MAC OS, IPAD, iPhone etc
• Hands on troubleshooting of VPN issues.
• Good Knowledge of Audio/Video equipment and conference, Meeting room setup.
• Imaging/Re-imaging of workstations and laptops.
• Understanding of Windows domain structure, Active Directory, Ghost, Terminal Services, remote control support, NTFS and file level permissions.
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels.
• Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution.
• BGV (Background verification Checks) as per client required.
• Hands-on experience with Lenovo, Dell, and HP business machines.

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14 global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

You’ll Make a Difference By:

Reporting to the Regional Lead, the Associate - Driver Operations plays a critical role in maintaining operational excellence. You will ensure smooth driver onboarding via calls and video interactions, while simultaneously managing live logistics—monitoring driver activity, planning routes, and resolving real-time issues.

Key Responsibilities

1. Driver Onboarding & Recruitment

• Conduct outbound calls and video sessions with potential drivers to guide them through the onboarding and documentation process.
• Assess driver readiness and ensure compliance with company policies and onboarding standards.
• Coordinate background checks, training, and activation of driver accounts.
• Provide timely updates to stakeholders on onboarding progress.

2. Planning Operations & Route Management

• Monitor real-time delivery operations to ensure smooth route execution and timely order completion.
• Provide live support to drivers during their shifts via chat, calls, or internal platforms.
• Optimize route plans to ensure maximum efficiency.
• Identify and resolve on-route issues proactively, including delays, misrouted items, or driver emergencies.
  

3. Driver Support & Performance

• Handle inbound queries from drivers related to payments, feedback, scheduling, and general support.
• Record driver interactions, escalate unresolved issues, and follow up for resolution.
• Ensure sufficient driver coverage to meet live demand across time zones.
• Operations & Project Support
• Contribute to team goals by initiating or supporting projects aimed at improving operational workflows.
• Maintain internal documentation and knowledge bases.
• Track KPIs and flag performance bottlenecks, ensuring SLA adherence.
• Collaborate with internal teams across the UK, US, and Singapore for smooth cross-regional operations.

Required Skills & Experience

• Bachelor’s degree or equivalent.
• 3–5 years of experience in operations, support, or logistics (preferably with international exposure).
• Proven experience in driver or agent onboarding (calls/video) and live operational environments.
• Excellent communication skills (verbal and written).
• Ability to manage high-pressure, fast-paced live environments with composure.
• Experience in night shifts/rotational shifts.
• Hands-on with email and chat support tools.
• Good proficiency in Google Sheets/MS Excel.
• Stakeholder management.
• Empathetic, proactive, and solution-oriented mindset.

Preferred Skills

• Prior experience in international support chat and voice (US/EU region preferred)
• Experience in startups, logistics, or last-mile delivery operations.
• Familiarity with live route planning tools and CRM systems.
• An analytical mindset and comfort with operational data.
• Demonstrated ability to work independently and also well within a team.

Work Schedule:

• 9-hour shifts (8 working hours + 1-hour break)
• 5 days a week (2 week-offs based on rota)
• Rotational shift timings, including night shifts.
• Office-based role in Bengaluru
  

Why Join Us?

• Be part of a high-growth, international startup that values innovation and ownership.
• Opportunity to work with global teams and make a real impact in day-to-day logistics.
• Flat team structure with high visibility and quick growth potential.
  

Note: 

• Bengaluru-based immediate joiners are preferred.
• Designation may vary based on experience and organizational structure.
  

Ready to revolutionize last-mile logistics with us? Apply now and become part of the Laundryheap
journey.

We are seeking a motivated and enthusiastic IT Support Engineer to join our team. This role is ideal for fresh graduates who are looking to build a strong foundation in IT support and infrastructure. You will receive on-the-job training and hands-on exposure to desktop support, end-user troubleshooting, and IT operations while working closely with experienced engineers to support our clients’ IT environments.

What you'll be doing

• Provide Level 1 IT support for desktop hardware, software, and end-user issues

• Assist in the installation, configuration, and maintenance of Windows operating systems and standard office applications

• Support and troubleshoot IT peripherals such as printers, scanners, and mobile devices

• Perform basic troubleshooting for network connectivity and user access issues

• Respond to service requests and incidents in a timely and professional manner

• Escalate complex technical issues to senior engineers when required

• Maintain proper documentation for support activities and resolutions

• Deliver courteous and customer-focused IT support to end users

What we're looking for

• Diploma or Degree in Information Technology, Computer Science, or related field

• On-the-job training will be provided

• Basic knowledge of Windows OS, PC hardware, and common office applications

• Strong problem-solving skills with willingness to learn

• Good communication and interpersonal skills

• Ability to work independently and as part of a team

Contract Period: April/May 2026 to April/May 2027 with an option to extend for 1 + 1 year

Working hours:
·     Mondays to Thursdays: 9:00am to 6:30pm, inclusive of 1hr lunch break
·     Fridays: 9:30am to 6:30pm, inclusive of 1hr lunch break
·     Service may be required on some Saturdays (8.00am to 12.00pm).

Scope of Services:
·     Responsible for the cleanliness of classrooms, special rooms, and General Office.
·     Opening and closing of Gates, Classrooms & Office.
·     Perform gate and traffic warden duties during the scheduled Gate opening hours and some special occasion to ensure the safety and security of students and smooth traffic flow in the school.
·     Supporting school to provide logistic support for special events and daily activities, ensuring the venue/room is properly set up in advance.
·     Attend to logistics for meetings and events (setting up and clearing up of venue).
·     Responsible for setting and disarming the alarm systems daily.
·     Responsible for managing general stores such as monitoring the movement of store items, identifying items for replacement, cleanliness and organisation of store. To inform OM when the stock runs low.
·     Responsible for the security of classrooms, offices and common areas in the school by locking and unlocking doors and windows.
·     Assist the Operations Manager in basic facilities management and maintenance. Conduct regular checks on facilities and reporting faults to the OM.

Others
·     Assist in performing front counter duties in the absence of CSO staff.
·     Maintain security and vigilance of the school premises by being alert to identify strangers and visitors to the school. Direct and accompany visitors to the school office.
·     Assist in the printing of approved notes, circulars, worksheets for teaching staff, office material. etc This may also involve lamination and binding.
·     Accompany vendors/contractors for safety and security during maintenance work.
·     Responsible for attending to students in the cleaning up eg. Vomiting, soiling.
·     Perform any other duties as and when assigned by the Principal, Vice Principal, HOD, Admin Manager and Operations Manager.

Qualifications, skills and experience:
·     Preferably have some prior experience in cleaning, logistics or simple administrative duties in schools.
·     Preferably has 1 year of relevant experience working in schools
·     Conversant in English
·     Good team player with high level of initiative

Company Overview

ADDVALUE INNOVATION PTE LTD, a subsidiary of Addvalue Technologies Ltd (SGX-listed), innovates satellite-based communication terminals and solutions.

Job Summary

The Senior Customer Technical Support role provides expert-level technical assistance, acting as the primary escalation point for complex issues. You will ensure effective resolution, clear communication, and coordinate with engineering and stakeholders to maintain service reliability and customer trust.

Responsibilities

• Lead escalation and resolution of complex or high-impact customer technical issues to maintain service reliability
• Conduct in-depth technical analysis and troubleshooting using logs, telemetry, and diagnostic tools to identify root causes
• Communicate clear technical findings and actionable recommendations to customers to enhance understanding and satisfaction
• Collaborate closely with engineering and internal teams to drive timely issue resolution and root cause analysis
• Identify recurring technical issues and contribute to improving documentation, processes, and overall support effectiveness
• Interpret system behavior across hardware, software, and network layers to support troubleshooting and resolution
• Explain complex technical issues clearly to both technical and non-technical stakeholders during customer-facing interactions
• Work cross-functionally with engineering, product, and operations teams to resolve issues and improve service delivery
• Demonstrate a high ownership mindset by driving technical issues to closure efficiently

Preferred competencies and qualifications

• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related technical field, or equivalent practical experience
• Minimum 5 years of experience in technical support, systems engineering, or customer-facing engineering roles
• Ability to troubleshoot complex systems using logs, telemetry, and diagnostic tools
• Experience working with networks, embedded systems, RF/communications systems, or large-scale operational platforms is advantageous

Responsibilities:

• Design & own service observability usage model: ensure all service metrics, logs, traces flow into Elastic Cloud (authoritative); maintain dashboards & SLOs; evaluate pragmatic use of CloudWatch, AWS Managed Prometheus / Grafana for supplemental or fallback views.
• Build proactive, noise‑reduced alerting and incident response playbooks; drive post‑incident RCA & remediation tracking (closure SLA).
• Optimize service performance (profiling, caching layers, autoscaling heuristics, concurrency tuning) meeting latency & throughput targets.
• Implement secure supply chain & runtime controls (image scanning, SBOM consumption, secrets management, TLS / mTLS) leveraging shared platform tooling.
• Curate operational runbooks, golden dashboards, reliability readiness + production readiness checklists.
• Integrate model / guardrail service telemetry (latency, queue depth, GPU/CPU utilization) into unified Elastic Cloud views.
• Support compliance & audit evidence collection (access logs, config lineage, change histories) via automated evidence capture fed into Elastic.
• Introduce configuration drift detection & policy-as-code guardrails (OPA / Kyverno) at the workload / namespace layer to enforce baseline controls.
• Mentor engineers on production readiness, observability patterns, and operational excellence; evolve on-call playbooks.
• Participate in (and improve) an equitable on-call rotation focusing on sustainable alert volumes & burnout prevention.

Requirements 

• 4+ years (or equivalent impact) in SRE / Production Ops / Platform / Reliability for SaaS or high-throughput services.
• Working knowledge of AWS & Kubernetes (deployment, troubleshooting, networking concepts) sufficient to collaborate effectively with platform owners (not necessarily owning cluster upgrade orchestration).
• Familiarity with Infrastructure as Code & GitOps (Terraform, Argo, etc.) to consume modules, review changes, and enforce policy.
• Observability implementation & usage (metrics, logs, traces, profiling) with Elastic Cloud; understanding of Prometheus / OpenTelemetry concepts.
• Proven on-call & incident management experience (triage, MTTR reduction, RCA authorship).
• Scripting / automation in Python, Bash, or Go for ops tooling.
• Security & compliance aware: vulnerability management, image scanning, supply chain controls.
• Clear, concise communication of operational risk & trade-offs to technical + non-technical stakeholders.

• Diagnose and resolve client platform issues to restore functionality and minimize downtime
• Support Windows OS, office software, and desktop hardware by applying technical expertise to maintain optimal user experience
• Respond promptly to IT incidents by investigating root causes and delivering temporary or permanent solutions to meet service level agreements
• Coordinate with external support vendors to manage maintenance, support, and issue resolution effectively
• Monitor system performance and document configurations to ensure accurate records and compliance with operational standards
• Participate in client platform implementation and upgrade projects by providing technical support and ensuring smooth transitions
• Execute assigned ad-hoc IT duties to support business operations and technology needs

Responsibilities:

·       Handle telephone enquiries and make bookings for patients.

·       Match patients’ requests to appropriate Physicians, being mindful of their preferences and well-being to attract patient visits.

·       Manage the front desk daily cash collection with integrity and proper record keeping.

·       Provide innovative customer service which includes patient relationship management, patients' registration and scheduling of appointments.

·       To perform other clinic duties as and when requested by the supervisor and as advised by Clinic management.

·       Experience working at front desk or/and in a TCM clinic will be an advantage.

Working hours:

Monday to Wed, Saturday: 8.15am to 5.30pm , Thursday: 8.15am to5.30pm (for day duty)

Thursday:  1.00pm to 9.00pm (for night duty), Friday: 8.30am to 5.15pm

Roster on a five-day week, which may include working on one night duty and/or on a Saturday.

Lunch break: 12.30pm to1.15pm (45 min)

Working Location

50 Nanyang Avenue

Monthly Salary:

$2,500 – $3,200 per month

Requirements:
- Diploma holder with at least 2 years of relevant working experience

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

We are seeking a reliable and detail-oriented Office & Admin Assistant to assist with part-time office operations. This role involves handling accounts, payroll support, and maintaining important company records.

Key Responsibilities:

• Enter and update invoice and payment data accurately in our system
• Match bank receipts to invoices and maintain transaction records
• Assist in preparing monthly payslips and basic payroll documents
• Assisting in staff claims
• Organize and maintain filing systems (digital and physical)
• Provide general administrative and office support when needed

Requirements:

• Basic accounting or admin experience preferred
• Proficient in Google Sheets or Excel
• Meticulous, organized, and reliable
• Able to work independently and meet deadlines

Work Location: Office-based
Report to office: Mon-Fri (daily)
Working hours: 10:00 AM – 2:30 PM

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

• Diagnose and resolve client platform issues to restore functionality and minimize downtime
• Support Windows OS, office software, and desktop hardware by applying technical expertise to maintain optimal user experience
• Respond promptly to IT incidents by investigating root causes and delivering temporary or permanent solutions to meet service level agreements
• Coordinate with external support vendors to manage maintenance, support, and issue resolution effectively
• Monitor system performance and document configurations to ensure accurate records and compliance with operational standards
• Participate in client platform implementation and upgrade projects by providing technical support and ensuring smooth transitions
• Execute assigned ad-hoc IT duties to support business operations and technology needs

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Position title : Field Support Executive
Location: Somerset
Working Days:  5-day (including Sat & Sun)
Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
Salary : $3500 - $4300 

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes. 
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents.Willing to perform field-based work, including centre visits and weekend support.

Whatsapp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279