Total 1,016 technical support job vacancies in Customer Service category in Singapore

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Hillview
• Salary: $2,600 - $3,200
• Performance Bonus
• 18 Days Annual Leave
• Duration: Contract ended Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

We are looking for engineers to provide preventive and corrective maintenance on mission-critical network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Responsibilities

• Maintenance of mission-critical network and infrastructure systems including:
• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements

• Diploma/ Higher NITEC in Electrical, Electronics, Communications Engineering or Information Technology (IT)
• Undertake after office hours standby including weekends and public holidays
• Strong team work and communication skills
• Excellent customer service skills
• Preferably with Class 3 Driving License.
• Work Location - East

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Working Hour

• Mondays to Thursdays: 12:30pm to 5:30pm

Key Roles

1. Investigative & Case Support

• Assist with preliminary investigations and fact-finding interviews

• Obtain statements from students and witnesses; compile evidence

• Prepare structured incident reports for key personnel (KPs)

• Communicate outcomes with parents, staff, and students to close loops

2. Detention & Restorative Follow-Up

• Work with Form Teachers to ensure student attendance at detention

• Supervise detention sessions (Tuesdays, Wednesdays, Thursdays)

• Enforce detention rules and maintain a constructive environment

• Keep accurate attendance and behavioural records

• Track and follow up with detention defaulters

Skills & Experience

• Act with professionalism, discretion, and sound judgment

• Engage students respectfully and constructively

• Uphold confidentiality and procedural fairness

• Collaborate effectively with teachers and student management personnel

• Minimum 5 years of experience in a uniformed service (e.g., Police, Prison Service), school discipline team, or similar educational/youth-focused environment

• Proven involvement in youth case investigation and restorative/behavioural support

• Genuine belief in student growth and developmental support

• Professional maturity and reliability

• Deep respect for confidentiality and student dignity

• Proficient in MS Word, MS Excel, email correspondence, data entry

• Comfortable with Google online collaboration tools (e.g., Google Docs/Sheets)

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Job Description & Requirements

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non-profit organisation under the Presbyterian Community Services. We are looking for a resilient and motivated person who can be part of our corporate team to make a difference in the special education landscape.

Job Description
The Operations Support Officer is responsible for providing operations support for the school.

Duties and Responsibilities:

• Sweeping, mopping, vacuuming floors, and dusting furniture, including emptying trash bins, recycling containers, and disposing of waste. Specifically, Therapy Rooms 1,2,3 and Computer Labs 1,2

• Thoroughly cleaning and disinfecting restrooms, pantries, and high-touch areas. Cleaning and airing of calm rooms daily. Replenishing toiletries, cleaning supplies, and maintaining cleaning equipment

• Setting up of tables and chairs for meetings and events as needed

• Identifying and reporting repair needs to Executive or Manager (Operations and Estate Management)

• Closing of school facilities at the end of the school day
• Perform any school duties, as assigned by the Manager or Executive (Operations and Estate Management) or school leaders.

Requirements:

• Ability to communicate and understand in basic English, stand, walk, bend, and shift tables and chairs for long periods.
• Prior experience with basic knowledge of cleaning chemicals, proper sanitation methods, and safety protocols is preferred, but not essential.
• Reliability, punctuality, and a strong work ethic with a “can do” attitude.

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Job Summary

Support school operations by maintaining security, managing supplies and vendor coordination, ensuring cleanliness, and providing logistical assistance for events.

Responsibilities

• Assist the Operations Manager in maintaining school security to ensure a safe environment
• Monitor and restock school supplies regularly to maintain adequate inventory levels
• Coordinate with vendors to schedule and oversee maintenance of school equipment
• Perform cleaning duties to maintain cleanliness and hygiene throughout the school premises
• Provide logistical support for school events to ensure smooth operations
• Communicate clearly and collaborate effectively with team members to complete tasks
• Apply physical fitness and resilience to perform operational duties efficiently during assigned shifts

Preferred competencies and qualifications

• Prior experience in logistics-related work to support operational tasks
• Prior experience in cleaning duties to maintain facility standards
• Preferably at least 2 years of relevant working experience to handle responsibilities independently

Other Information

• Working hours:
• Mondays to Thursdays: 6:00am to 3:00pm or 9:30am to 6:30pm (includes 0.5hr lunch break)
• Fridays: 6:00am to 2:30pm or 10:00am to 6:30pm (includes 0.5hr lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Details:

• Working hours: Mon – Fri, 8:30am – 6:00pm. Sat 8:30am – 12:45pm (OT)

• Contract duration: 6 months, extendable to 9months-1year

• Location: Pandan Gardens

Job Scope:

• Provide logistical support in the parts store to facilitate operations

• Collaborate with service team and ensure their requirements are being addressed

• You will provide Parts costing information, handle ordering of the Parts not in stock and update the service team on the delivery details

• Part of the job scope is to monitor and handle stock checks daily/weekly to ensure healthy inventory levels

• You shall check, receive and inspect items and quantities delivered in a timely manner

• Verify parts against invoices, purchase orders or requisitions to ensure accuracy will be part of your accountability

• Issue and keep proper records of the required purchase orders, invoices and inventory reports

• You are to maintain daily housekeeping to ensure Parts Store cleanliness and tidiness

• Adhere to safety and security procedures in handling parts

• Provide administrative duties to support supervisors

Requirements:

• Proficient in Microsoft Office applications and meticulous in numbers

• A strong team player with good interpersonal and communications skills

• OT Payable for work done on Saturday

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. https://sg.persolgo.com/job/apply/15751

We regret to inform that only shortlisted candidates will be notified.

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