Total 1,007 technical support job vacancies in Customer Service category in Singapore

Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products.  This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.  To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others

Responsibilities 

• Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies 
• Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance 
• Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s product suite through analytical talent and strong troubleshooting abilities 
• Collaborate and communicate effectively with peers, internal application and software development teams 
• Prioritize and communicate product defects and enhancements to development teams 
• Contribute to the growth of the Strategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums 
• Enhance personal and professional growth by participating in Internal Development Programs 
• Work in a strong team environment 

Qualifications 

• Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science) 
• Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies 
• Windows/Linux system administration knowledge 
• Minimum of 2 years of IT customer service experience / strong customer focus 
• Minimum of 1 year of MicroStrategy Platform usage or administration knowledge 
• Strong analytical and troubleshooting skills and experience 
• Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure  

Preferred Cloud certifications (AWS, Azure, or Google Cloud). Bilingual, with proficiency in both English and Japanese.

The Platinum Support team works with our Turnitin Assessment Delivery team to provide world-class customer service to Premium and Non-Premium Support member institutions, exam takers and proctors. The Platinum Support Specialist will help grow customer usage of products, ensure satisfaction with the products, and provide bespoke Premium support services.

• Responsible for handling technical and non-technical customer queries via telephone, chat, email and online forms within established response times.
• Proactively support users of the ExamSoft and ProctorExam products (administrators, instructors, teaching assistants, exam takers and proctors ensuring problem resolution, system access, optimal system performance, and overall customer happiness. 
• Become a Subject Matter Expert on all ExamSoft and ProctorExam products and services. 
• Coordinate closely with other departments including but not limited to Tier 2, Client Success Management, Engineering, Product Management, on all product issues & releases, as well as on new user onboarding initiatives.
• Be part of our newly created Bench Team 
• Develop and maintain positive customer relationships with domestic and international customers while striving to provide exceptional customer service on every interaction with every customer.

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning the company's product quality, delivery & services to SAM management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products made

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Requirements
- Minimum Diploma or Degree in any Engineering discipline.

- Preferably with 2 to 4 years of relevant experiences.

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Provide both operational and administrative support in General Office
• Photocopying worksheets
• Sick bay duties
• Office administrative duties such as printing
• Assisting in inventory management
• Ensuring a safe learning environment for canteen duties, porch duties, dismissal duties, temperature taking exercise
• Assisting teachers in preparation and packing of teaching and learning resources
• Maintenance and preparation of special rooms for lessons e.g. preparation for Science practical classes or housekeeping after Art lesson
• Assisting in any out of the class/school activities
• Any other duties related to supporting teachers and office staff as assigned by the Administrative Manager

Workplace: Marymount area
Working days: Mon-Wed 8am-5pm, Thurs 8am-4.30pm, Friday 8am-5pm
Lunch: 30 mins
$10/hr

Assignment date: 11 May 2026 - 22 May 2026

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Accessible location; Walkable distance from Tampines MRT Station
• 5-day Work Week; Mondays to Fridays
• Conducive work environment; Good career development opportunities

Our client, a leading European insurance provider specializing in the maritime industry is seeking an experienced candidate to join them as an IT Support Engineer.

Job Responsibilities:

• Provide first and second-line IT support for hardware, software, and network issues.
• Troubleshoot and resolve technical issues for end-user devices and business applications.
• Support and administer Microsoft Office 365, Active Directory, and user access management.
• Maintain and troubleshoot local IT infrastructure in collaboration with global IT teams.
• Assist with application deployments, updates, and vendor coordination.
• Ensure compliance with IT policies, security standards, and audit requirements.
• Act as the primary IT contact for the Singapore office, delivering responsive end-user support and guidance.
• Work independently as the sole IT support representative while aligning with global IT operations.

Job Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
• Proven experience in IT support covering desktop, infrastructure, and application support.
• Strong knowledge of Windows OS, Microsoft Office 365, and Active Directory.
• Familiarity with IT security principles and best practices.
• Strong troubleshooting, problem-solving, and organisational skills.
• Good communication and interpersonal skills
• Self-motivated and able to work independently with minimal supervision.
• Relevant certifications such as ITIL or CompTIA A+ preferred.

Interested and qualified applicants, please email yourresume in MS Word format to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 |EA Licence No. 16C8045 | Tel no.: 9669 2031

We are looking for engineers to provide preventive and corrective maintenance on mission-critical network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Responsibilities

• Maintenance of mission-critical network and infrastructure systems including:
• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements

• Diploma/ Higher NITEC in Electrical, Electronics, Communications Engineering or Information Technology (IT)
• Undertake after office hours standby including weekends and public holidays
• Strong team work and communication skills
• Excellent customer service skills
• Preferably with Class 3 Driving License.
• Work Location - East

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Hillview
• Salary: $2,600 - $3,200
• Performance Bonus
• 18 Days Annual Leave
• Duration: Contract ended Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Working Hour

• Mondays to Thursdays: 12:30pm to 5:30pm

Key Roles

1. Investigative & Case Support

• Assist with preliminary investigations and fact-finding interviews

• Obtain statements from students and witnesses; compile evidence

• Prepare structured incident reports for key personnel (KPs)

• Communicate outcomes with parents, staff, and students to close loops

2. Detention & Restorative Follow-Up

• Work with Form Teachers to ensure student attendance at detention

• Supervise detention sessions (Tuesdays, Wednesdays, Thursdays)

• Enforce detention rules and maintain a constructive environment

• Keep accurate attendance and behavioural records

• Track and follow up with detention defaulters

Skills & Experience

• Act with professionalism, discretion, and sound judgment

• Engage students respectfully and constructively

• Uphold confidentiality and procedural fairness

• Collaborate effectively with teachers and student management personnel

• Minimum 5 years of experience in a uniformed service (e.g., Police, Prison Service), school discipline team, or similar educational/youth-focused environment

• Proven involvement in youth case investigation and restorative/behavioural support

• Genuine belief in student growth and developmental support

• Professional maturity and reliability

• Deep respect for confidentiality and student dignity

• Proficient in MS Word, MS Excel, email correspondence, data entry

• Comfortable with Google online collaboration tools (e.g., Google Docs/Sheets)

Scope of Services

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
•  Administrator for other ICT-based systems not under MOE
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involve in daily assembly, videography, phototaking, videoeditingduring school events, posters/brochures designing andstocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative,operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Skill & Experience

a. Have preferably 2 years related working experience
b. Proficient in MS Office especially MS Excel
c. Have knowledge of HTML or CSS
d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues
f. Pleasant personality
g. Customer oriented