Total 902 support analyst job vacancies in Customer Service category in Singapore

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

Able to work in Shifts , weekend and PH support

We regret to inform that only shortlisted candidates will be notified.

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Job Title: Locum Healthcare Assistant (Inpatient Ward) x50 pax

Job Type: Temporary (3 months contract renewable)
Work Location: Novena Govt
Salary: $18/hour (Flat Rate)
Working Hours: AM/ PM/ ON
Work Days: Minimum 3–4 days per week, including weekends and public holidays

Job Description:
We are urgently hiring Locum Healthcare Assistants to support inpatient wards at a public healthcare institution.
Key responsibilities include:

• Assisting nurses in daily patient care tasks
• Supporting patient hygiene and mobility
• Ensuring cleanliness and safety within the ward
• Monitoring and reporting patient conditions
• Other ward duties as assigned by nursing staff

Requirements:

• Must possess relevant HCA experience or HMI certification
• Able to commit to assigned shift pattern and duration
• SN / ENs willing to accept HCA duties and rate are welcome to apply

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Details:

• Salary: $11/hour
• Location: Clementi
• Duration: 18 - 22 May 2026
• Working Hours: 8.30am to 5.30pm (with 1 hour unpaid break)

Job Scope:

• Facilitate logistical support throughout the pre-assessment, assessment, and post-assessment phases

• Support the team with ad-hoc tasks related to on-site coordination

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Student Support Officer cum Receptionist

Client & Account Management

* Serve as the primary point of contact for clients on redressing instructions and packaging requirements.

* Review, clarify, and validate client requests to ensure feasibility and compliance.

* Prepare mock-ups, draft proposals, and support clients through the approval process.

* Manager client accounts by tracking deliverables, timelines, and documentation.

Redressing Coordination

* Draft clear, accurate Redressing Instructions (RI) for production use.

* Work closely with the production team to assess feasibility of redressing activities.

* Coordinate changes, updates, and maintain version control for RIs.

* Assist production in troubleshooting redressing issues and providing clarification.

Inventory & Material Management

* Monitor and manage client-owned packaging material inventory.

* Track material consumption, shortages and replenishment requirements.

* Prepare and share material status reports with internal stakeholders and clients.

Cross-Functional Collaboration

* Liaise with production, QA, supply chain, and warehouse teams to ensure smooth execution of redressing operations.

* Support audits, compliance checks, and documentation related to packaging material activities.

Requirements:

* Diploma or Degree in Business, Supply Chain, Engineering or a related discipline.

* Proven experience in packaging, supply chain, production coordination, or account management role.

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Job Responsibilities

• Provide fast, skillful and accurate blood collection for patients using venipuncture, capillary and heel-prick
• Perform phlebotomy, ECG, spirometry in an accurate, efficient and professional way
• Ensure work area is clean and tidy. Ensure compliance with infection control guidelines
• Ensure 2 identifier is performed for every patient prior to collection before performing test for patients
• Ensure proper documentation for traceability and in adherence to good documentation practices.
• Ensure compliance to workplace safety, hand hygiene and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service to all external and internal clients (patients, doctors, vendors) over the counter or on the phone

Required Skills and Experience

• Recognised N/O Level/ITE Certificate/Diploma in Biomedical Sciences, Nursing, Health Sciences or a Certificate in phlebotomy
• Experienced in performing phlebotomy in a fast-paced environment (at least 2-5 years)

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform permanent shift work which includes weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Job Scope:
• Transport patients to and from wards
• Ensure patient safety and proper handover during transfers
• Monitor patient condition throughout transportation
• Assist with basic nursing care and support when required
• Comply with hospital safety and infection control protocols

Requirements:
• HCA / BCA / CSA exp
• Nursing Exp also ok!

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

(A) Specific:

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• Provide service support and maintenance to HQ & Site Office.
• Troubleshoot Desktop / Server / Network / Security / Printer.
• Perform routine maintenance tasks which includes update patches, asset tracking, and status update.
• Liaise with distributors / vendors on application and technical information.
• Prepare and update multimedia slideshow or festival E-Card.

(B) Safety:

• To follow the safety procedures, rules and regulation and eliminate or reduce hazard at the workplace.

(A) Education, Qualifications & Special Training:

• NITEC or Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered
• Fresh graduates are welcome. Training will be provided.

(B) Knowledge & Skills:

• Required skills - Microsoft Outlook, Excel, Word and Power Point.
• In-depth knowledge of hardware and software.
• Up-to-date knowledge of the latest IT and software trends.
• Good working attitude, self-motivated and able to work independently.
• Ability to quickly establish good working relationships.
• Good communication skills (verbal and written).

(C) Experience:

• At least 1 year IT helpdesk support experience in technical support on network and application as well as troubleshooting desktop, server, network, security and printer.

Responsibilities:

• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding Windows laptop/Desktops, Android , iPhone and MAC devices.
• Good hand-on in hardware troubleshooting on Dell, HP, Lenovo brand PC and Laptops.
• Printer hardware support and managed print services.
• Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
• IMACD function including installation and decommission.
• Backing up and restoring user data, settings and associated systems administration activities.
• Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts.
• Assist on Incident and Problem management activities.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information.
• Responsible to maintain Asset inventory- Performing asset verification activities on monthly basis, keeping asset data base up to date.
• Update the spare parts and inventory list monthly and handle disposal needs as required.
• Be available for Oncall support during afterhours as and when necessary.
• Adhere to ticket response and resolution SLAs as agreed upon with the customer.
• Assist on special projects like OS migrations, PC refresh and large-scale PC deployments.
• Configuring WIFI and Outlook emails on Android, Apple and Blackberry devices.
• Provide Hands and Feet Support to Network and Wintel teams and good knowledge of Devices – Cisco Routers, LAN Switches, Data Centres, Servers etc. Providing console access to remote team, type of console cables, UTP and Fiber cable types, should be well aware of Hub room and Data Centre infrastructure devices.
• VIP and Executive Support.
• Raising Purchase request in system and follow-up on technical POs.

Requirements:

• Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years hands-on experience as a desktop Support technician handling more than 500 Corporate Users.
• Strong Microsoft Office 2016 & office 365 skills (Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive etc.)
• Strong Microsoft Operating System installation and troubleshooting skills Windows 7, Windows 10.
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds.
• Strong Skills in Antivirus, encryption, Application and software support.
• Broad experience of IT with basic understanding of Networks, Servers and Telecoms.
• Good knowledge of MAC OS, IPAD, iPhone etc
• Hands on troubleshooting of VPN issues.
• Good Knowledge of Audio/Video equipment and conference, Meeting room setup.
• Imaging/Re-imaging of workstations and laptops.
• Understanding of Windows domain structure, Active Directory, Ghost, Terminal Services, remote control support, NTFS and file level permissions.
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels.
• Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution.
• BGV (Background verification Checks) as per client required.
• Hands-on experience with Lenovo, Dell, and HP business machines.

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14 global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

You’ll Make a Difference By:

Reporting to the Regional Lead, the Associate - Driver Operations plays a critical role in maintaining operational excellence. You will ensure smooth driver onboarding via calls and video interactions, while simultaneously managing live logistics—monitoring driver activity, planning routes, and resolving real-time issues.

Key Responsibilities

1. Driver Onboarding & Recruitment

• Conduct outbound calls and video sessions with potential drivers to guide them through the onboarding and documentation process.
• Assess driver readiness and ensure compliance with company policies and onboarding standards.
• Coordinate background checks, training, and activation of driver accounts.
• Provide timely updates to stakeholders on onboarding progress.

2. Planning Operations & Route Management

• Monitor real-time delivery operations to ensure smooth route execution and timely order completion.
• Provide live support to drivers during their shifts via chat, calls, or internal platforms.
• Optimize route plans to ensure maximum efficiency.
• Identify and resolve on-route issues proactively, including delays, misrouted items, or driver emergencies.
  

3. Driver Support & Performance

• Handle inbound queries from drivers related to payments, feedback, scheduling, and general support.
• Record driver interactions, escalate unresolved issues, and follow up for resolution.
• Ensure sufficient driver coverage to meet live demand across time zones.
• Operations & Project Support
• Contribute to team goals by initiating or supporting projects aimed at improving operational workflows.
• Maintain internal documentation and knowledge bases.
• Track KPIs and flag performance bottlenecks, ensuring SLA adherence.
• Collaborate with internal teams across the UK, US, and Singapore for smooth cross-regional operations.

Required Skills & Experience

• Bachelor’s degree or equivalent.
• 3–5 years of experience in operations, support, or logistics (preferably with international exposure).
• Proven experience in driver or agent onboarding (calls/video) and live operational environments.
• Excellent communication skills (verbal and written).
• Ability to manage high-pressure, fast-paced live environments with composure.
• Experience in night shifts/rotational shifts.
• Hands-on with email and chat support tools.
• Good proficiency in Google Sheets/MS Excel.
• Stakeholder management.
• Empathetic, proactive, and solution-oriented mindset.

Preferred Skills

• Prior experience in international support chat and voice (US/EU region preferred)
• Experience in startups, logistics, or last-mile delivery operations.
• Familiarity with live route planning tools and CRM systems.
• An analytical mindset and comfort with operational data.
• Demonstrated ability to work independently and also well within a team.

Work Schedule:

• 9-hour shifts (8 working hours + 1-hour break)
• 5 days a week (2 week-offs based on rota)
• Rotational shift timings, including night shifts.
• Office-based role in Bengaluru
  

Why Join Us?

• Be part of a high-growth, international startup that values innovation and ownership.
• Opportunity to work with global teams and make a real impact in day-to-day logistics.
• Flat team structure with high visibility and quick growth potential.
  

Note: 

• Bengaluru-based immediate joiners are preferred.
• Designation may vary based on experience and organizational structure.
  

Ready to revolutionize last-mile logistics with us? Apply now and become part of the Laundryheap
journey.

We are seeking a motivated and enthusiastic IT Support Engineer to join our team. This role is ideal for fresh graduates who are looking to build a strong foundation in IT support and infrastructure. You will receive on-the-job training and hands-on exposure to desktop support, end-user troubleshooting, and IT operations while working closely with experienced engineers to support our clients’ IT environments.

What you'll be doing

• Provide Level 1 IT support for desktop hardware, software, and end-user issues

• Assist in the installation, configuration, and maintenance of Windows operating systems and standard office applications

• Support and troubleshoot IT peripherals such as printers, scanners, and mobile devices

• Perform basic troubleshooting for network connectivity and user access issues

• Respond to service requests and incidents in a timely and professional manner

• Escalate complex technical issues to senior engineers when required

• Maintain proper documentation for support activities and resolutions

• Deliver courteous and customer-focused IT support to end users

What we're looking for

• Diploma or Degree in Information Technology, Computer Science, or related field

• On-the-job training will be provided

• Basic knowledge of Windows OS, PC hardware, and common office applications

• Strong problem-solving skills with willingness to learn

• Good communication and interpersonal skills

• Ability to work independently and as part of a team