Total 1,137 process development engineer job vacancies in Customer Service category in Singapore

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Lift Service Engineer

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Overview
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

• Act as key contact point to Singapore Volume Onsite Calibration (VOSCal) customer.
• Analyse customer concerns & technical requirements, communicate to Keysight delivery team and develop streamline project / process to retain / improve customer satisfactory.
• Conduct closing meeting to all Singapore VOSCal Customer after end of every onsite to ensure metrics are met accordingly and get feedback from customer. Workout on the follow up actions.
• Manage record retention for Singapore VOSCal operations and support audit
• Deal directly with customer requests and inquiries, ensures customer satisfaction
• Prepare quotations for VOSCal customers in Singapore, Vietnam and Thailand
• Prepare equipment resources for Singapore, Vietnam, Philippines, Indonesia  & Thailand and scheduling for service delivery
• Arrange equipment and man power resources to carry out onsite calibration jobs
• Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products
• Troubleshoot measurement problems and provide technical feedbacks to customers
• Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
• Establish and maintain close communication with customers to ensure we capture and meet customer expectation
• Ensure calibration services comply with ISO/IEC 17025 requirements
• Setup new calibration capability for Keysight and multi-vendor products
• Serve as an internal resource on technical issues support
• Deliver other assignments as provided

Qualifications

• Bachelor’s Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science
• Typically 3-5 years relevant experience in Test and Measurement instruments for entry to this level
• Experience in DC & low frequency and RF & microwave metrology
• Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
• Must be able to work with minimal supervision and interface effectively with team members and customers
• Demonstrate good customer engagement, interpersonal and communication skills
• Must be flexible and capable to work in a changing priorities environment
• Must be flexible to travel

Job Description & Requirements:

• Install, upgrade, support and troubleshoot XP, Windows and Microsoft Office and any other authorized desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

Location: Singapore / The service engineer will be based in Tuas and reports to the Operation Manager.

Company Overview

About the client

Our client is a leading global supplier of intelligent equipment for foundation, installation and decommissioning in the offshore Wind & Renewables, offshore Oil & Gas and Coastal & Civil markets.

They deliver and operate equipment, as well as offer advice and provide comprehensive service to their customers. By developing smart, cutting-edge solutions and technologies that stand out from the competition, they allow their customers to be more productive.

Their company has over 350 employees who work at various locations in Europe, America, Asia, Middle East and Australia. Using their experience and expertise, they continuously develop new technologies that enable their customers to operate in a safer, smarter, more efficient and sustainable way. Working safely, and with minimal environmental impact, are among their highest priorities

Responsibilities

• Repair and maintenance of offshore piling hammers and ancillary equipment (rental fleet and customer equipment)
• Assist with loading and offloading of equipment
• Operates the overhead cranes and drives the forklift
• After a proper introduction period, onsite trouble shooting may be required
• In due course able to work offshore to operate the equipment
• Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned
• The successful candidate must be experienced in the field of, repair and maintenance in a highly technical environment.

Requirements

• Minimum Diploma in Mechanical Engineering or bachelor's degree in mechanical engineering
• 3 – 5 years of relevant working experience
• Team player with good communication skills
• Ability to work well under pressure
• Able to write reports, and work in Microsoft Word and Excel
• Service and customer-oriented
• Able to travel at short notice

Service Engineer - Lift Company

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Description

● Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.

● Support event, video conference with understanding knowhow and break fix

● Support and troubleshoot desktop Technology and application like Microsoft Office

● General concept for reporting, dashboard

● With proactive communication with senior executive with quick resolution and follow up plan

● Fast learner on new technology with data driven

● Ensuring proper documentation, notification, tracking, and follow up of all incidents

● Team Management with cross country is preferred

● passionate, high performer, fast learner, willing to take ownership

● work overtime required occasionally for emergency, project and VP support

Job requirements:

● 5+ years of work experience in large enterprise companies

● University degree in computer science or equivalent experience in IT

● Strong knowledge in User & VIP Support and ITIL methodology

● Proven ability of project management

Strong Communication with different department and stakeholders

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Overview

Join a global leader in advanced production systems for the PCB and semiconductor industry. Work with cutting-edge Japanese technology, receive structured training, gain overseas exposure, and access strong career growth opportunities.

Job Summary

As a Field Service Engineer, you will install, maintain, and repair high-tech production machines locally and overseas, ensuring operational efficiency and collaborating with customers and teams to resolve technical issues.

• Location: Kaki Bukit View
• Employment Type: 2-year Contract
• Monday – Friday, 8:30 a.m. – 5:00 p.m.
• Salary: SGD 2,600 – 3,500/month (depending on experience)
• Transport Allowance, Performance bonuses
• Comprehensive training, including overseas Japan training
• Primarily office-based with frequent local and international site visits
• Work in cleanroom and production environments following strict safety and quality standards

Responsibilities

• Install, set up, and maintain advanced production machines in local and international locations to ensure optimal performance
• Troubleshoot and repair equipment promptly to minimize downtime and maintain smooth operations
• Manage spare parts inventory to support timely maintenance and repairs
• Travel frequently within the region and internationally, including mandatory biannual Japan On-Job Training, to support machine installation and servicing
• Collaborate effectively with customers and internal teams to diagnose and resolve technical issues
• Maintain accurate documentation and provide regular updates on service activities and machine status
• Adhere strictly to safety protocols and cleanroom standards to ensure a safe working environment
• Handle and transport equipment safely as required during service visits

Required competencies and certifications

• Education in Electronics, Electrical, Microelectronics Engineering, or related fields at Nitec, Higher Nitec, or Diploma level
• Demonstrated hands-on technical aptitude in servicing and maintaining electronic production equipment
• Strong problem-solving skills applied to troubleshooting and repairing complex machinery
• Willingness and ability to travel frequently, including overseas training and assignments

Preferred competencies and qualifications

• Up to 4 years of experience as a junior engineer in relevant technical roles
• Entry Level welcome to apply, training provided

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik | EA Personnel License: R1657737

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 2/2A/2B License & Own Motorbike

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Use a personal motorbike to travel efficiently between various site locations.

Requirements:

• Availability: Able to start by the second week of May (Immediate).

• Education: NITEC, Certificate in Office Skills, NTC Grade 2, or equivalent.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 2/2A/2B License and own a motorbike for work purposes.

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 3 License (to operate company vehicle)

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Safely operate a company vehicle to travel between site locations.

Requirements:

• Availability: Able to start by the second week of May.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 3 Driving License.

Company Introduction

Our client is a well-established financial services organisation. They are looking for a permanent hands-on IT Support Engineer (Trading floor) to join their IT Operations team and provide frontline support to business users, with a strong focus on maintaining a stable and responsive trading floor setup. This is a great opportunity for someone who enjoys solving technical issues in a high-pressure environment and wants exposure to trading-related support.

Job Responsibilities

• Provide first-line IT support to internal users and assist with technical issues across desktops, laptops, phones, printers, trading terminals, and related devices
• Respond to technical requests via phone or ticketing system and ensure timely resolution of issues
• Troubleshoot basic hardware, software, and network problems, and escalate more complex matters when needed
• Support day-to-day operations on the trading floor to minimise downtime and ensure users can work smoothly
• Monitor systems and infrastructure health, and follow up on any incidents or alerts
• Track, document, and update support tickets, resolutions, and follow-up actions accurately
• Assist with end-of-day processing checks and ensure reporting activities are completed successfully
• Help with the administration of trading platforms and coordinate with vendors for system enhancements or upgrades
• Work closely with internal IT teams to improve support processes and user experience
• Support incident communication and provide updates to relevant stakeholders during outages or service disruptions

Job Requirements

• At least 3 years of experience in desktop support, IT support, or helpdesk support
• Strong troubleshooting skills across desktop, hardware, software, and basic network issues
• Open to shift work, including coverage for day, afternoon, night shifts, and public holidays when required
• Experience supporting trading platforms or users in a financial services environment will be an advantage
• Candidates without trading support experience may still be considered if they are technically strong in desktop support and willing to learn trading support over time

Why You Should Join Them

• Opportunity to support a live trading environment and gain exposure to a more specialised support function
• Good platform for desktop support engineers who want to move into trading-related IT support
• Stable team structure with direct reporting into the IT Operations lead
• Shift allowance provided, including higher allowance for night shift coverage
• Performance bonus entitlement on top of base salary
• Open to strong desktop support candidates who are keen to learn and grow into a broader support role

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,000 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279