Total 472 pr assistant job vacancies in Customer Service category in Singapore

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Fixed Transportation Allowance
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd.   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

(near Setia Tropika / Impian Emas and Southern College)

Job Responsibilities:

- Attend to customer enquiries & feedback

- Support the mall's marketing activities, gift redemptions, mall promotions & loyalty program and perform general admin duties

- Any other duties as assigned

Job Requirements:

- At least 1 to 2 years relevant experience

- Proficient in MS Office

- Pleasant disposition with outstanding communication, problem solving and negotiation skills

- Ability to multi-task with high level of initiatives

- Team player with ability to work independently

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

We are seeking a proactive and customer-focused Assistant Service Delivery Manager to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.

Key Responsibilities

• Support the management of day-to-day service delivery operations and client engagements
• Coordinate with internal teams to ensure service levels and customer expectations are achieved
• Monitor service performance, track incidents, and follow up on issue resolution
• Assist in preparing service reports, documentation, and operational reviews
• Manage customer communications and maintain positive client relationships
• Support service improvement initiatives and process optimization activities
• Coordinate project activities and ensure timely delivery of assigned tasks
• Escalate service issues where necessary and assist in driving resolution

Requirements

• Diploma or Degree in Information Technology, Business, Engineering, or a related field
• Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
• Experience supporting service delivery activities and customer-facing operations
• Strong communication and stakeholder management skills
• Good organizational and coordination abilities
• Proficient in Microsoft Office applications
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in IT services, managed services, or infrastructure support environments
• Exposure to ITIL processes or service management frameworks
• Experience in incident management, service reporting, or operational coordination

What We Offer

• Career growth and development opportunities
• Exposure to enterprise-level service delivery operations
• Collaborative and supportive work environment
• Opportunity to work with diverse stakeholders and clients

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally

R25127272

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Plan, coordinate, execute and manage the general cleaning process, monitoring cleaning logistics and supervising other cleaners.
• Perform Risk Assessment at site.
• Develop and maintain positive relationships with clients.
• Attend meetings with clients to understand needs and requirements.
• Review work orders to ensure that assignments are completed in a timely manner.
• Conduct regular on-the-job training to ensure team members' skills and service competencies are maintained.
• Study and review price quotes for the procurement of equipment, parts, services and labour for the projects.
• Assist to move equipment and products.
• Report to the Senior Operation Manager.
• Any other administrative / operation duties may be assigned on an ad-hoc basis.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$2,800 to $4,600 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.

Afterschool Care Teacher and Preschool Assistant

We are looking for a caring and responsible individual to join our team — supporting our preschool classrooms in the morning and supervising children during afterschool care hours in the afternoon.

Key Responsibilities:

Preschool Assistant (Morning)

• Assist the lead teacher in conducting daily lessons and classroom activities
• Help prepare teaching materials and set up learning stations
• Support children with daily routines such as meal times, toileting, and transitions between activities
• Supervise children during indoor and outdoor play, ensuring their safety at all times
• Provide individual attention to children who need extra support
• Help maintain a clean, organised, and stimulating classroom environment

Afterschool Care Teacher (Afternoon)

• Supervise children during afterschool hours, ensuring their safety and well-being at all times
• Assist with homework and provide academic guidance appropriate to each child's level
• Plan and conduct engaging activities (arts & crafts, games, storytelling, outdoor play)
• Prepare and serve snacks, ensuring proper hygiene and dietary considerations
• Communicate with parents during pick-up, providing updates on the child's day
• Manage children's behaviour positively and enforce centre rules

General

• Work with the team to support each child's development needs
• Handle basic administrative duties such as attendance and incident reporting
• Maintain a clean, organised, and welcoming environment

Requirements:

• Minimum GCE 'O' Level or equivalent
• Able to assist Primary School children with homework
• Experience working with children (preferably ages 2–12)
• Patient, energetic, and genuinely enjoys working with kids
• Good communication skills
• Monday to Friday, 9:00 AM – 7:00 PM

Duration: 29 Jun 26 – 28 Sept 26
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours

Job Scope:

• You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.
• Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
• Undertake projects or other responsibilities as assigned

Job Requirements:

• Min. A level/ Diploma/ Degree in any field
• No experience as training will be provided

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

Job Description:

· Answer and direct phone calls.

· Welcome visitors in friendly manner.

· Attend to walk-in visitor.

· Maintain reception area and all common areas in a clean and tidy manner at all times.

· Keep detailed and accurate records of visitor.

· Receive deliveries; sort and distribute incoming mail.

· Keep track and update of phone list on monthly basis.

· Assist HR Operations team in administrative tasks.

· Other ad hoc duties as assigned by supervisor.

Requirements:

· 2-3 years of relevant experience in an office environment

· Proficient in Microsoft Office

· Handling of basic incoming/outgoing calls

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Job Scope:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions
• Conduct routine assessments and outcome measures for clients as prescribed by therapists
• Record therapy sessions according to template sets
• Communicate information of therapy sessions to therapists
• Educate clients and caregivers on therapeutic interventions as instructed by therapists
• Maintain cleanliness and safety of therapy areas
• Adhere to infection control procedures and ensure volunteer’s compliance to procedures
• Assist in setting up and carrying out trial of new equipment/ projects
• Other ad hoc duties assigned

Requirement:

• Min Degree in Physiotherapy and above
• Able to start work immediatel or within a short notice

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).

Are you passionate about technology, AI, digital marketing, customer service, and business automation?

DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.

It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.

Position: Front-End Customer Service & System Support Assistant

Location: Near Tai Seng MRT

Job parameters;

✅ AI Agents & AI Employees

✅ CRM & Customer Relationship Management

✅ Business Automation & Workflow Design

✅ Digital Marketing Technologies

✅ Customer Support Operations

✅ Website & Funnel Management

✅ WhatsApp, Email & Social Media Automation

✅ AI-Powered Business Systems

✅ Lead Generation & Customer Engagement Strategies

✅ Business Analytics & Reporting

Key Responsibilities: Customer Service & Front-End Support

• Respond to customer inquiries via chat, email, and CRM systems
• Assist customers with onboarding and account setup
• Help troubleshoot common user issues
• Maintain excellent customer experience standards

System Support

• Assist in configuring CRM systems and automations
• Test workflows, forms, funnels, websites, and integrations
• Support AI Agent and automation deployment projects
• Help maintain the knowledge base and support documentation

Ideal Candidate

We are looking for candidates who are:

✔ Passionate about AI, technology, and digital business

✔ Curious and eager to learn

✔ Strong communicators with excellent interpersonal skills

✔ Detail-oriented and organized

✔ Comfortable using computers and online tools

✔ Able to work independently and collaboratively

✔ Interested in entrepreneurship, marketing, automation, or business technology

Preferred Skills

• CRM Platforms
• Digital Marketing
• Social Media Management
• Customer Service
• Website Management
• AI Tools (ChatGPT, Claude, Gemini, etc.)
• Basic Technical Troubleshooting

Prior experience preferred in software, CRM, sales. Training will be provided.

About DIGI5Y™

DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.

Apply Now

"Learn the technologies shaping the future of business while building real-world experience that employers value."

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23114523 (Oh Yu Xiang)

General Description: We are seeking a proactive and detail-oriented Receptionist cum Administrative Assistant to support the full spectrum of administrative functions and ensure the smooth day-to-day operations of the office.

Scope & Responsibilities:

• Report to the Administrative Manager and provide administrative support during office hours (Monday to Friday, 8:00 AM to 5:30 PM).
• Assist the Administrative Department with daily administrative duties and office operations.
• Attend to inquiries from directors, visitors, and guests professionally, including managing incoming telephone calls.
• Serve refreshments to directors, visitors, and guests when required.
• Maintain a clean, organised, and welcoming reception area, and direct visitors appropriately.
• Oversee office housekeeping matters and coordinate with cleaning personnel.
• Manage meeting room bookings and ensure meeting facilities are properly prepared.
• Ensure the smooth operation of office equipment and monitor service contracts and renewal schedules.
• Handle document scanning, printing, photocopying, filing, and other document management tasks.
• Maintain records of incoming and outgoing mail, courier services, and deliveries.
• Source cost-effective vendors and suppliers as required.
• Arrange travel bookings, visa applications, accommodation, and transportation for employees.
• Coordinate with external vendors and service providers to maintain office facilities and services.
• Assist in the procurement and distribution of corporate gifts, festive gifts, and company souvenirs.
• Monitor and maintain inventory levels of office stationery, pantry supplies, and other office necessities.
• Assist in organising employee engagement and welfare activities.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

• Relevant administrative experience is preferred.
• Minimum GCE O' Level qualification or equivalent.
• Entry-level candidates with a positive attitude and willingness to learn are welcome to apply.
• Occasional after-office-hours support may be required for travel arrangements due to differing global time zones.
• Occasional after-office-hours coordination with external vendors may be required when necessary.
• Possess a problem-solving mindset and the ability to multitask effectively.
• Proficient in Microsoft Office applications.
• Independent, meticulous, and a fast learner with good communication skills.
• Good telephone etiquette and customer service orientation.
• Positive attitude with a willingness to learn and contribute.
• Pleasant personality with strong interpersonal and teamwork skills.

**Interested candidates are invited to submit their detailed resume, stating their current and expected salary, notice period, and availability.

We regret that only shortlisted candidates will be notified.

Summary:

• Islandwide Singapore - Arrange close to your home

• 5-day | 44 hour

• Advanced Cert in Early Years / WSQ Higher Certificate in Infant Care

• ECDA EY1 or EY2 preferred

• Career progression and professional development opportunities
  

Infant Care/ Toddle Teacher [$2500 - $3500]

• Care for infants and toddlers in a safe and nurturing environment

• Conduct simple learning activities to support developmental growth

• Handle feeding, diaper changing, and daily care routines

• Observe and monitor children's progress and well-being

• Communicate with parents on children's development

Assistant Infant Care Teacher [$2000 - $2500]

• Assist teachers in caring for infants and toddlers

• Support feeding, diaper changing, and daily care routines

• Prepare classroom materials and activities

• Ensure cleanliness and safety of the environment

• Supervise children during daily activities

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cham Heang Sik (R23115130)

Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services

• Service customers at the check-in counters

• Verify passengers' identities at the gates

• Verify information on travel documents, passports and/or visas

• Provide support to special needs customers

• Handle customer issues regarding irregular flight operations

• Process customer documentation

• Handle customer issues regarding automated check-in systems

• Uphold safety and/or security standards

• Interpret and follow individual safety and/or security standards in the workplace

• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above

• Customer service experience preferred