Total 470 pr assistant job vacancies in Customer Service category in Singapore

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Job Description:

• Basic knowledge of MS Excel

• Customer service oriented

• Good communications skills. Able to express clearly, to listen and understand effectively

• Demonstrates effective customer communication skill

• Able to manually be handling of up to 10kg of loads

• Ability to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

• Assist in clinic’s day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required.

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

We are seeking an experienced Service Delivery Manager to oversee the operation, maintenance, and continuous improvement of IT systems. This role ensures reliable, secure service delivery by managing teams, vendors, and SLAs while driving operational excellence.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

About the Role

Adecco is partnering with a leading global luxury group tohire an Assistant Manager, Call Centre. In this role, you will lead and managea team of Client Service Advisors, ensuring exceptional service delivery across all communication channels while driving both service excellence and sales performance.

Key Responsibilities

• Lead and manage daily operations of the Call Centre to ensure service excellence and KPI achievement
• Supervise, coach, and motivate a team of Client Service Advisors to meet service quality and sales targets
• Act as the first point of contact for team support, escalation handling, and operational guidance
• Monitor performance metrics, identify trends, and implement action plans to improve customer satisfaction and sales conversion
• Oversee inbound and outbound interactions across phone, email, live chat, and social platforms
• Support clienteling initiatives and provide insights to enhance customer engagement and brand relationships
• Collaborate with internal stakeholders, including after-sales and repair teams, to ensure seamless customer experience
• Ensure compliance with company policies, data security standards, and operational procedures
• Support training needs identification and work closely with trainers to enhance team capabilities

Job Requirements

• Minimum 3–5 years of experience in call centre or customer service management, preferably in retail or e-commerce
• Strong leadership skills with experience managing and coaching teams
• Familiarity with CRM and contact centre tools (e.g. Salesforce, telephony systems, social media platforms)
• Experience in workforce planning, scheduling, and quality monitoring processes
• Strong customer-centric mindset with the ability to handle escalations and complex cases
• Good analytical skills with the ability to interpret data and drive performance improvements
• Excellent communication and interpersonal skills with a professional and polished demeanor

Next Steps:

Click ‘Apply here’ or email your resume to zoe.siow@adecco.com.
Only shortlisted candidates will be contacted.

EA License: 91C2918 | Personnel Registration Number: R22104771

Stall Assistant

Salary: $2,300 – $2,800

Location: Woodlands

Working Hours:

Mon–Fri: 630am - 430pm /7am - 530pm

Sat: 630am - 1130am / 7am - 12pm

Responsibilities:

• Prepare curry, nasi lemak, and beverages
• Assist with food service and stall operations
• Maintain cleanliness and hygiene at the stall

Requirements:

• Responsible and hardworking

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648

Working Hours: OFFICE HOURS / SHIFT HOURS 

Location: ISLANDWIDE 

Job Description (Patient Service Associate):

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Job Description (Healthcare Assistant):

• Provide basic care to patients, including feeding, bathing, and dressing
• Assist with patient mobility and transfers (e.g. bed to wheelchair)
• Monitor and record vital signs (e.g. temperature, blood pressure)
• Ensure patients’ comfort, safety, and well-being
• Maintain cleanliness of patient areas and equipment
• Support nurses and healthcare team in daily operations
• Observe and report changes in patients’ condition

Requirements: 

• Min N /O Level/ Nitec or Diploma in any field

• No experience required as training provided 

Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg cc medical7recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Key Duties

• Plan and coordinate daily deliveries, including trailer dispatch and self-collection arrangements
• Liaise with customers on delivery schedules and service-related matters
• Follow up with drivers and customers to resolve unloading issues and minimize delays
• Coordinate with production teams and planners to prioritise urgent orders
• Arrange collection and delivery of coupler bars efficiently
• Manage deliveries from galvanising yard to customers, ensuring on-time fulfilment
• Monitor availability of empty trailers and allocate resources to support operations

Requirements

• Minimum GCE ‘N’ / ‘O’ Level or ITE certification
• Hands-on experience in manufacturing, logistics, or operations preferred
• Strong coordination and communication skills
• Able to multitask and work in a fast-paced environment
• Team player with good interpersonal skills
• Responsible, organised, and detail-oriented
• Proficient in Microsoft Excel and email communication

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

Job Description:

• Answer and direct phone calls.
• Welcome visitors in friendly manner.
• Attend to walk-in visitor.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Keep detailed and accurate records of visitor.
• Receive deliveries; sort and distribute incoming mail.
• Keep track and update of phone list on monthly basis.
• Assist HR Operations team in administrative tasks.
• Other ad hoc duties as assigned by supervisor.

Requirements:

• 2-3 years of relevant experience in an office environment.
• Proficient in Microsoft Office.
• Strong phone skills.
• Demonstrated ability to read, write, and speak English.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Excellent interpersonal skills.
• Punctual with strong attendance history.

Alexandra Technopark (438B Alexandra Road)
Permanent | $2,800 – $3,500
Monday – Friday, 08:45am – 5:30pm

Responsibilities

• Provide technical support, troubleshooting & product training
• Handle enquiries on products, warranty & spare parts
• Analyse warranty claims and prepare reports
• Monitor product quality issues and liaise with factory
• Prepare service manuals & training materials
• Manage defective unit exchange and repair follow-up
• Support product testing, compliance (COC/WELS) & service operations

Requirements

• Min. Diploma in Engineering or related field
• Min. 2 years’ experience in electronics / after-sales service
• Experience with home appliances is an advantage
• Able to read schematic diagrams
• Proficient in MS Office

Interested applicants, please submit your resume to:
jaslynnkoh@recruitexpress.com.sg

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Meals on Wheels

• To deliver meals twice a day (lunch and dinner) every day to needy and ageing clients in their homes.
• Need to be able to differentiate Halal, Non-Halal (different plastic bag to differentiate between Halal and Non-Halal) and special request (Example: Cannot eat all types of beans, unit number of household will be written on the plastic bag).
• Plan and sort meals according to location.

Medical Escort and/or Transport

• Assist clients in boarding/alighting from the vehicle (bus) in line with clients' needs, operating wheelchair lift or other mobility devices where necessary.
• Administer safety procedures for clients before and during transportation to ensure safe and secure bus environment.
• Provide quality interaction/transport experiences to clients.
• Escort clients to and from the vehicle, clients' doorsteps, and/or throughout clients' appointments depending on services requirements.
• Provide escort and/or transport services for seniors from their residence to hospitals for medical appointments (i.e., setting of payment, scheduling of future appointments, collection of medicine at pharmacy).
• Promote safety and comfort for seniors by interacting with them while waiting for transport during appointments (i.e., handling wheelchair).
• Provide social monitoring and follow escalation protocol.
• Able to multi-task and is focused in coordinating the tasks on hand to ensure deliverables are met to client satisfaction.

Data Management

• Perform administrative tasks.

Stakeholder Management

• Communicate with internal / external stakeholders (i.e. various care teams in hospitals and supporting organization) on care information relating to wellbeing and care continuation of the seniors.
• Correspondences with clients etc.

Asset Management

• Responsible for needs of the clients.

Learning & Growth

• Basic Cardiac Life Support (BCLS)
• First Aid
• Food Hygiene

Any other duties as assigned by Care Client Executive.

• GCE 'N'/'O' Level or Nitec/Higher Nitec
• Tech-Savvy (Computer/Tablet Literate)
• Ability to communicate in English and local languages.
• Physically fit, with ability to lift, push and pull loads equivalent to an average full-grown adult. Candidates must be able to bend and pivot from waist and be able to move from a standing position to kneeling position and back to standing as part of the role requirements.
• Good interpersonal and communication skills.
• Strong team player and pleasant personality with passion for serving the elderly/special needs community.
• Work closely with team players

Responsibilities:

• Perform receptionist and administrative duties including patient registration, appointment scheduling, answering phone inquiries, data entry, and filing.
• Ability to dispense Chinese herbal medicine to clients based on physician’s prescription
• Conduct regular stock-taking of clinic supplies and coordinate with external vendors for logistics.
• Accurately update billing records and reconcile daily collections.
• Oversee the day-to-day operations of the clinic

Requirements & Qualifications:

• GCE 'N' Level / GCE 'O' Level
• An interest in and knowledge of TCM and healthcare is a plus.
• Strong customer-service mindset
• Basic IT knowledge and ability to assist with data entry and CRM systems.

职责：

• 协助中医师和健康顾问进行咨询
• 执行前台和行政工作，包括患者登记、预约安排、接听电话询问、数据录入和归档等。
• 根据中医师处方配药
• 定期进行诊所物资的盘点，并与外部供应商协调物流事宜。
• 准确更新账单记录并对每日收款进行核对。
• 负责诊所的日常运营管理

要求与资格：

• 拥有 GCE 'N' Level / GCE 'O' Level
• 对中医和健康护理有兴趣和了解者优先。
• 强烈的客户服务意识
• 具备基本的IT知识，能够协助数据录入和使用客户关系管理系统。

Job Summary

Provide comprehensive administrative and receptionist support to ensure smooth office operations, effective communication, and excellent visitor experience.

Responsibilities

• Prepare and distribute internal communications, memos, and reports to support clear information flow
• Organize and maintain electronic and hard copy filing systems for easy document retrieval
• Manage office supplies inventory by monitoring stock levels and ordering replenishments timely
• Coordinate maintenance and repairs of office equipment by liaising with vendors
• Arrange travel bookings including flights, hotels, and transportation for staff and clients
• Schedule appointments, meetings, and conference rooms coordinating with internal and external parties
• Sort and distribute incoming mail and parcels; prepare outgoing mail and parcels for shipment
• Coordinate ordering and distribution of employee name cards
• Plan and organize office events by managing catering, venue bookings, and logistics
• Assist in employee welfare arrangements to support staff well-being
• Provide administrative support to departments such as finance and human resources as assigned
• Perform data entry, classification, filing, and record maintenance ensuring accuracy and confidentiality
• Create and maintain employee files in compliance with company policies and regulations
• Greet visitors, clients, and employees warmly to create a professional reception atmosphere
• Respond to telephone and electronic enquiries, forwarding to appropriate personnel and taking accurate messages
• Handle correspondence including emails and phone calls efficiently
• Maintain a clean and organized reception area reflecting a professional image
• Perform other ad hoc duties as assigned by supervisor

Responsibilities:

• Provide excellent customer service at the collection counter, including order issuance and customer inquiries
• Handle product exchanges accurately and efficiently in accordance with company policies
• Assist with general warehouse and operational duties as required
• Perform ad-hoc tasks assigned by the supervisor to support daily operations

Requirements:

• Minimum GCE ‘O’ Level qualification
• Strong interpersonal and communication skills
• Pleasant and customer-oriented personality
• Able to work well in a team and in a fast-paced environment

Attention to: Debbie Tan

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registrations No: R1876431