Total 478 it technician job vacancies in Customer Service category in Singapore

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.  
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.  
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you'll love this role as IT Helpdesk Engineer

The Enterprise IT Helpdesk team is the backbone of our technical support, passionately committed to ensuring the organisation operates seamlessly. As the central point of contact, they swiftly address incidents, handle requests with precision, and proactively assist users to reduce downtime and boost productivity.

As a valued member of our team, you will have the opportunity to:

1. Strive for operational excellence:

Consistently meet key productivity and quality targets related to colleague experience, compliance, and operational standards set by your line manager. This includes areas like utilisation, attendance, and workload. You’ll also play an important role in contributing to knowledge sharing and continuous improvement efforts in line with your manager’s expectations.

2. Achieve your personal goals:

Work towards and successfully reach the SMART objectives set by your line manager using the Civica performance management framework, helping you grow and succeed in your role.

3. Promote continuous improvement:

Provide helpful feedback to improve existing knowledge management materials, suggest new content or enhancements, and when requested by your line manager, create new knowledge management articles. Feel encouraged to share your innovative ideas to improve policies, processes, procedures, and our day-to-day operations.

What you will bring to be successful in this role

• Proven experience working in a direct customer-facing environment
• Proficiency in the Microsoft/M365 Application Suite, including Exchange, Teams, SharePoint, SQL Server, Intune, and related applications
• Familiarity with and experience working within the frameworks of ISO 27001 and ISO 20000 standards
• Comprehensive knowledge of Microsoft Server and Client Operating Systems
• Solid understanding of network principles and networking technologies
• Experience in managing Anti-Virus solutions
• Skills in FTP Administration
• Expertise in Active Directory management
• Knowledge of various Backup Technologies
• Experience with File Server and Share Administration
• Familiarity with Microsoft Azure platform
• Working knowledge of Linux, Unix, and MacOS operating systems

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Key Responsibilities:

• Perform scheduled preventive maintenance on refrigeration units (fridges and freezers).
• Conduct basic electrical checks and servicing (e.g., cleaning components, replacing worn parts).
• Ensure equipment is operating within specified parameters.
• Record maintenance activities and report any abnormalities.
• Follow safety protocols and standard operating procedures.
• Support senior in troubleshooting and repairs when needed.

Requirements:

• Minimum ITE/Diploma in Electrical Engineering or equivalent.
• Basic understanding of electrical systems and components.
• Ability to follow structured maintenance routines.
• Good communication and teamwork skills.
• Experience with refrigeration or cold chain systems is a plus.

Brief Summary:
Join a dynamic IT support team that provides technical assistance across various offices. Utilize your skills to enhance IT operations and ensure seamless support for users at all levels.

Responsibilities:

• Provide technical support for desktops, laptops, software systems, NAS, printers/MFP, backup facilities, and other IT equipment.

• Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, firewalls, and routers.

• Manage corporate email setup and administration using Exchange Server and related tools.

• Oversee system administration for various servers and maintain hardware/software inventory documentation.

• Propose and implement IT initiatives aimed at enhancing operational efficiency.

• Supervise contract personnel and conduct site surveys for diverse infrastructure projects, including telecommunications and networking.

• Perform additional tasks as directed by the immediate supervisor.

Requirements:

• Diploma in IT or a related field.

• Minimum 3 years of hands-on experience in end-user support (hardware & software) with at least 1 year in fieldwork related to outdoor IT projects.

• Strong skills in vendor liaison and user support, both onsite and offsite.

• Innovative mindset with the ability to introduce and recommend new initiatives.

• Proactive and resourceful in task execution.

• Willing to work on alternate Saturdays.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Provide IT support with strong frontline experience.
• Handle IT Service Management (ITSM) tickets, requests, walk-ins, on-site support, self-help kiosks, VIP phone assistance, onboarding/offboarding, and hardware/software support.
• Address and resolve basic incidents and walk-in requests; log all incidents and requests; engage Subject Matter Experts (SMEs) for issues beyond frontline scope.
• Ensure proper escalation to relevant departments after gathering necessary information and performing basic troubleshooting. Escalate security-related or data breach–related incidents within one hour.
• Document resolutions and update the self-help and knowledge base. Contribute to improving general IT application knowledge and frontline resolution capability.

Interested candidate please click "APPLY" to begin your job search journey.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job purpose

To monitor and maintain the networks, application software and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

·               Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

·               Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

·               Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·               Repairing equipment and replacing parts as required.

·               Managing backup jobs.

·               Providing support, including procedural documentation and relevant reports

·               Supporting the roll-out of new software and hardware.

·               Maintaining records of software licenses.

·               Managing IT Assets, inventory and other IT supplies.

·               Source and co-ordinate with vendors for procurement, maintenance and support issues.

·               Testing and evaluating new technology.

Requirements

·               Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

·               Required technical troubleshooting skills for Windows 10, 11.

·               Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

·               Support for handheld smartphones and tablets.

·               Monitor and ensures compliance with company’s IT Security policies.

·               Patch management.

·               Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

·               Willingness to take ownership of task and express interests in learning new technologies and systems.

·               Basic knowledge of cybersecurity will be an added advantage.

·               Knowledge in use of AI tools would be an advantage.

·               Fresh graduates are welcomed to apply

Working conditions

·       5.25-day work week

Engineering Technician

• Location: Nearest MRT Lentor [Report to office but might need to travel to site]

• Working hours: Monday – Friday | 8.30am – 6.15pm

• Salary: $2500 - $3200

• Diploma/NITEC or equivalent in a related field.

• Proven experience in a technical or maintenance role.

• Strong mechanical and technical aptitude, with the ability to use a variety of hand and power tools.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Engineering Technician role

Job Descriptions:

• Provide direct support to the team leader and engineering staff on daily assignments and projects.

• Prepare and organize tools and equipment for daily tasks and ensure all necessary materials are available and in good working order.

• Perform routine maintenance and calibration on a wide range of tools and equipment to ensure optimal performance and longevity.

• Actively participate in daily housekeeping activities to maintain a clean, safe, and organized workshop and premises. This includes cleaning work areas, storing tools properly, and disposing of waste materials appropriately.

• Assist in troubleshooting and repair of equipment and systems under the guidance of senior technicians or engineers

• Maintain accurate records of equipment maintenance, repairs, and inventory.

• Adhere strictly to all safety protocols and procedures, including the use of personal protective equipment (PPE).

• Collaborate effectively with team members to achieve project goals and maintain a positive work environment.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

• Handling of tickets for boardroom Manage Engine Plus ITSM system.
• Create and maintain systems documentation. Maintain IT hardware inventory.
• Provide IT technical support on desktop/laptops(software and hardware, be it remotely or physical.
• Basic support on users mobiles with corporate approved Boardroom's applications Interacting/explaining well with end user, with clear communication. Basic administration of Active Directory users.
• Basic administration of Microsoft Office 365 users. Basic knowledge of basic network issue troubleshooting.
• Provide basic technical troubleshooting support to AV systems in meeting rooms.
• Providing onboard/offboard requests.
• Basic knowledge and troubleshooting of external software applications(crowdstrike, intune, bitlocker, one drive)
• Procurement of laptops on DELL portal. Positive mindset and good learning attitude. Other ad-hoc duties as assigned or required

Job Description:

• Handle maintenance lift services that are assigned by the supervisor.
• Performance servicing, parts replacement, load test, and minor repair work to lift.
• Ensure that correct work methods or procedures are applied to ensure the reliability of the services and safe operations.
• Support the service operations team to achieve department objectives on service quality standards.
• Standby for any emergency calls after office hours/weekends and public holidays.
• Any ad-hoc maintenance job assigned by your superior.

Requirements:

• Minimum 3 years of Experience. Candidates with no experience but willing to learn are welcome to apply for Lift Technician role.
• Team player and willing to learn on the job.
• Candidate needs to possess their own vehicle.
• 5.5 days work week (8.45 am - 6.15 pm) & Alternative Saturday (Half Day)

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996