Total 141 human resource admin job vacancies in Customer Service category in Singapore

Customer Service Officer / Receptionist

Job Summary: The Admin cum Customer Service role at our enrichment centre involves providing administrative support and excellent customer service to students and parents. The role requires efficient handling of enquiries, maintaining records, and ensuring the smooth operation of the centre.

Key Responsibilities:

• Assist Centre Manager in handling and maintaining proper records of enquiries or feedback received from students/parents.
• Attending to phone and walk-in enquiries.
• Establishing and maintaining proper filing system to ensure smooth documentation and administration of the centre.
• Maintenance of office inventory and equipment.
• General administrative duties.
• Assist the trainers when necessary.
• Act in all respects according to the instructions and directions given to you by the Company through the Director and/or Centre Manager.
• Do all in your power to promote, develop, and extend the activities of the Company and at all times and in all respects conform to and comply with the proper and reasonable directions from the Director and/or Centre Manager.
• Be responsible to communicate with proper spoken and written English.
• Attending staff meetings & team building.

Qualifications and Skills:

• Proficient in English (spoken and written).
• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, SharePoint) and Google Drive.
• Previous experience in administrative or customer service roles is an advantage.
• Ability to work independently and as part of a team.

Working Arrangements:

• Primary workplace: Punggol
• Travel requirements: Occasional travel (less than 10%) to other centres within Singapore for training, meetings, or covering other centre administration duties.
• We have a requirement for a 5.5-day work week setup, comprising 3.5 days on weekdays and 2 days on the weekend (Saturday and Sunday).
• Your working hours for weekdays (Monday, Thursday, and Friday) will be from 1:00 PM to 8:00 PM. On Tuesday, your working hours will be from 1:00 PM to 4:00 PM.
• For the weekend (Saturday and Sunday), your working hours will be from 8:30 AM to 6:00 PM with a one-hour break.
• The break time is 30 minutes for any working day except Tuesday; you may decide your break hour, avoiding class start and ending times.

About First Step Academy:

First Step Academy is a leading educational institution in Singapore, dedicated to providing high-quality robotics and coding education to children. Our programs are designed to ignite a passion for technology and equip students with essential 21st-century skills. Through hands-on learning and creative problem-solving, we prepare our students for a future where technology and innovation are key.

Apply Today!

Ready to embark on a rewarding career with First Step Academy? Apply now and become a part of our mission to inspire and educate the next generation of innovators.

• Work Location - Clarke Quay, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $2650
• Govt Agency, 6 +6 months contract

Job Scope:

• Support user engagement workshops for the implementation of a Financial Planning system, including gathering and documenting business requirements
• Assist in system continuous improvement, including managing Change Requests and supporting new feature testing
• Maintain master data in the Workday system and support budget-related operations
• Organize, maintain, and update project documentation and Standard Operating Procedures (SOPs)
• Support stakeholders in understanding system workflows and controls for budgeting and planning processes

Requirements:

• Diploma in any relevant field
• Strong analytical thinking, problem-solving, and critical reasoning skills
• Good time management with the ability to multitask and prioritize effectively
• Meticulous, detail-oriented, and able to work both independently and in a team

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

• Location: near to MRT Eunos
• Working Hours: Mon to Fri, 9am to 6pm 
• Contract Duration: 12 Months
• Completion Bonus : 1 Months
  

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Requirements

• Min ’A’ Levels or Diploma holder
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Duties:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Working hours: Mon-Fri office hours

Janeve

wa.me/6588183965

OR

Email me at janeve.ng@recruitexpress.com.sg

EA Personnel : Janeve Ng Choy Tong

C.E.I: R25159176

Company Registration No: 99C4599

Recruit Express Pte Ltd

Office Indoor Customer Service
 
Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

• At least diploma

Job scope

• Answer call
• Issue sales order
• Reply email
• Prepare quotation

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

- 2 years contract (renewable & convertible)

- Up to $3,600

- Mon to Fri: 8.30 am - 6 pm

- Ang Mo Kio

We are looking for a dedicated and skilled Assistant Service Engineer, to support our maintenance team in ensuring the smooth operation of all machinery and equipment. This role is ideal for someone who has a strong technical foundation and is eager to learn and grow within a maintenance engineering environment. You will assist with routine maintenance, troubleshooting, and repairs while ensuring safety and efficiency in all tasks.

Responsibilities:

• Support in Maintenance & Repairs: Assist senior engineers in routine maintenance tasks and repairs on equipment
• Troubleshooting Assistance: Aid in diagnosing and addressing minor issues promptly to reduce downtime
• Preventive Maintenance Execution: Help carry out scheduled preventive maintenance e tasks to keep equipment in optimal condition
• Documentation & Reporting: Record maintenance activities accurately, including repairs, replacements, and inspections, under the guidance of senior engineers
• Safety Compliance: Ensure all work adheres to safety standards and regulations; actively maintain a safe working environment
• Inventory Support: Assist in managing spare parts inventory, notifying senior staff of low stock and needed reorders
• Collaboration with Team Members: Work closely with the maintenance and production teams to complete tasks and support the overall maintenance strategy

Period:

• 2 years contract (renewable & convertible)
   

Location: 

• Ang Mo Kio

Working Hours:

• Mon to Fri: 8.30 am - 6 pm

Salary:

• Up to $3,600

Requirements:

• Diploma in Engineering / Higher Nitec in Engineering

• Ability to diagnose and repair complex systems
• Able to adapt and work under tight schedules
• Good communication skills for effective interaction with customers
• Strong analytical skills to identify issues and implement effective solutions
• Possess Class 3 driving license
• Singaporeans only

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Key Responsibilities:

• Handle incoming calls, messages, and emails from customers.
• Follow up with existing customers to ensure satisfaction and repeat business.
• Process and track orders, returns, and exchanges.
• Update payments and generating basic report
• Maintain accurate customer records and update CRM system.
• Resolve complaints promptly and professionally.
• Support sales team with account management and event coordination when needed.
• Have basic knowledge of shoppee and lazada

Requirements:

• Minimum GCE ‘O’ Level / Diploma or equivalent.
• 1–2 years of experience in customer service or sales support preferred.
• Good communication and interpersonal skills.
• Able to multitask and work under pressure.
• Proficient in Microsoft Office and basic computer skills.
• Able to use microsoft excel with function like vlookup

Skills Needed:

• Communication Skills – clear, polite, and confident in both spoken and written communication.
• Problem-Solving Skills – ability to handle customer issues calmly and effectively.
• Organizational Skills – able to manage multiple tasks and maintain accurate records.
• Relationship Management – able to build trust and rapport with customers.
• Teamwork – able to coordinate with sales, marketing, and operations teams.

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Role:

This is a full-time, onsite, Receptionist cum Admin Assistant role in MOE Primary school. If you are selected,

You will work closely with VP and the AMs /AE and School Leaders(SLs) in an MOE Primary School (nearest MRT- Admiralty ) in the day-to-day activities.

The company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

● Concierge services – attend to phone calls and walk-in customers (pupils, parents, public, stakeholders)

● Using messaging apps to communicate events and send reminders to parents

● Check generic email everyday and forward them to relevant officers within a certain time frame

● Incoming Mail Correspondence: Record and distribute incoming correspondence upon receipt.

● Articles - Stock take Monitoring: Record and track all articles accurately, then submit to AM for end-of-term verification.

● Calling and confirming the attendance of parent volunteers to help in school events and activities

● General administrative duties including typing, filing, preparation of documents

● Printing of monthly CCA Instructors/Contract Staff attendance records

● Save transport approval (form SG) to a shared folder.

● Ad Hoc Bus Booking Coordinator transport for Students External Activities including

Monthly verification of Ad Hoc School Bus payment

● Filing of documents such as Bus Booking form

● Recording student injuries that occur during school hours through the Unwell/Injured

Student management system and Rendering of First Aid to pupils e.g. issuing of

pupils with plasters

● Assist in packing learning resources i.e. booklet

● Other administrative duties as assigned by supervisor

Job Requirements:

● GCE O Level

● Able to use simple Microsoft applications

● Comfortable with visitors and pupils

● Recording and provision of simple first aid

● The Personnel must have at least 5 year of experience in administration

**We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

Summary:

Contract Period : From 29 June 2026 to 31 May 2027(11 months)

Working Hours:

● Required to work during School Semester 1 and 2

● Mondays to Fridays: 6:45am to 3:45pm, inclusive of 30mins lunch break

● Service not required on Saturdays, Sundays and gazetted public holidays

School Vacation

● Required to work during between March, September and December school holiday

● Mondays to Fridays: 7.00am to 4.00pm, inclusive of 30mins lunch break

● Service not required on Saturdays, Sundays and gazetted public holidays.

Location : Admiralty

• Work Location - Pasir Ris, East Region
• Working Hours - Mon to Fri, 7.30am to 4.30pm
• Monthly Salary - up to $30/h
• School Environment, 5 months contract

Job Scope:

• Provide care, supervision, and support to students during curriculum time and assigned duties
• Assist School Leaders and Head of Department (Student Well-Being and Development) in managing student behavior and well-being

Requirements:

• Minimum GCE ‘O’ Level with a pass in English
• Prior experience in any of the following is an advantage:
  - Managing students
  - Working in an educational environment
  - Counselling or student support roles
• Strong communication and interpersonal skills

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Role:
Indoor Customer Service Admin (Up to $2600)

• Singapore Based (Joo Koon)

• 5.5 Days work per week (Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm)

• Salary: $2200 to $2600

• Relevant Experience

• Career Progression Opportunities

Company's principal activity is manufacture of bolts, nuts, rivets, fasteners and screw machine products.

Job scope

• Answer call
• Issue sales order
• Reply email
• Prepare quotation

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279