Total 8 Senior Executive human resource admin job vacancies in Customer Service category in Singapore

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Process sales orders, quotations, invoices, and related documents.
• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Maintain accurate customer records and filing systems.
• Assist in scheduling appointments and administrative duties.
• Follow up on customer requests, payments, and outstanding matters.
• Provide general administrative support to the team and management.

Requirements

• Minimum 1 year of relevant experience in customer service and administrative support.
• Good communication and interpersonal skills.
• Self-motivated, responsible, and able to work independently.
• Strong team player with the ability to work cohesively with team members.
• Proficient in Microsoft Office applications.
• Positive attitude and willingness to learn.

Preferred Traits

• Customer-oriented with good problem-solving skills.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Process sales orders, quotations, invoices, and related documents.
• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Maintain accurate customer records and filing systems.
• Assist in scheduling appointments and administrative duties.
• Follow up on customer requests, payments, and outstanding matters.
• Provide general administrative support to the team and management.

Requirements

• Minimum 1 year of relevant experience in customer service and administrative support.
• Good communication and interpersonal skills.
• Self-motivated, responsible, and able to work independently.
• Strong team player with the ability to work cohesively with team members.
• Proficient in Microsoft Office applications.
• Positive attitude and willingness to learn.

Preferred Traits

• Customer-oriented with good problem-solving skills.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

Job Description: Customer Service & Administration Executive

Job Summary

The Customer Service & Administration Executive is responsible for providing excellent customer support and administrative assistance to ensure smooth daily operations within the service center. This role involves managing customer inquiries, coordinating service appointments, maintaining records, processing documentation, and supporting the service team in delivering exceptional customer satisfaction.

Key Responsibilities

• Welcome customers and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Schedule and coordinate vehicle service appointments with customers and workshop staff.
• Prepare and process service orders, quotations, invoices, and related documentation.
• Maintain accurate customer, vehicle, and service records in the company database.
• Follow up with customers regarding service status, completed repairs, and customer feedback.
• Resolve customer concerns and complaints efficiently while ensuring customer satisfaction.
• Support warranty claims processing and other service-related administrative tasks.
• Coordinate communication between customers, service advisors, technicians, and management.
• Assist with filing, data entry, report preparation, and general office administration.
• Maintain and update customer information and service history records.
• Ensure compliance with company policies, procedures, and customer service standards.
• Maintain the cleanliness, organisation, and overall presentation of the customer lounge and reception area to provide a comfortable and welcoming environment.
• Monitor and replenish lounge amenities, refreshments, and reading materials as needed.
• Conduct regular inspections of the customer waiting area and coordinate with housekeeping or relevant personnel to ensure cleanliness and maintenance standards are met.
• Support ad hoc administrative duties and projects as assigned by management.

Requirements

• Diploma, Certificate, or equivalent qualification in Business Administration, Customer Service, or a related field.
• Previous experience in customer service, administration, or the automotive industry is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with CRM systems or dealership management software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Professional appearance and positive attitude.

Key Competencies

• Customer Service Excellence
• Administrative Coordination
• Customer Relationship Management
• Communication Skills
• Time Management
• Attention to Detail
• Problem Solving
• Teamwork
• Record Management
• Organizational Skills
• Service Excellence and Customer Satisfaction Focused Approach

The Opportunity:

Adecco is partnering with an established multinational organisation within the industrial solutions sector, and we are looking for a Service Admin Executive to support their service team on a 1-year contract basis.

This role will be suitable for candidates who are detail-oriented, system-savvy, and comfortable handling invoicing, billing coordination, AR follow-ups, and internal administrative processes within a fast-paced service environment.

• Employment Type:1-Year contract
• Location: West Region
• Working Hours: Monday - Friday, 8:30am to 5:30pm
• Salary Package: Up to $4,300 + 1-month Completion Bonus

The Job:

• Prepare and issue invoices for service contracts, projects, and ad-hoc service jobs
• Ensure completed Work Orders are reviewed and invoiced promptly
• Manage monthly and milestone billing cycles
• Review supporting documents such as PO, DO, and service-related documents
• Monitor outstanding invoices and follow up on overdue payments
• Assist in resolving invoice discrepancies, rejections, and billing-related issues
• Coordinate with Sales, Service Engineers, Finance, and customers on billing matters
• Maintain accurate documentation and support audit/internal reporting requirements
• Support internal reporting, audit requirements, and process compliance

The Talent:

• Prior experience in administration, invoicing, billing, AR support, service coordination, or operations support
• Familiarity with SAP, ServiceMax, or other ERP/service systems will be highly advantageous
• IT-savvy and comfortable learning new systems
• Strong attention to detail and accuracy
• Good communication and coordination skills
• Ability to follow through on pending matters independently
• Able to start immediately or on short notice is highly advantageous

Next Steps:

• Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you.
• Only shortlisted candidates will be notified.

Vanessa Lew
Direct Line: 6697 7933
EA License No: 91C2918
Personnel Registration Number: R25159290

Job Responsibilities:

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures. 
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication
• Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

Period:

• Permanent
   

Location:

• Central

Working hours:

• Mon to Fri, Shift Hours 

Salary:

• $2,600 – $2,900  + Meal Allowance + VB

Job Requirements:

• O-Level or equivalent
• Willing to work rotating shifts, weekends and Public Holidays
• Positive attitude with outgoing personality and ood communication skills 
• Experience in hospitality and knowledge of HMS will be advantageous 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

raagini@successhrc.com.sg (Registration No. R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Company Overview

Founded in 2017, Concept First is Singapore’s first Physics and Math Specialist Centre with an in-house Physics Lab. We go deep in 2 subjects and deliver results for secondary and JC students across Singapore.

Job Summary

Join Concept First Learning Centre as an Admin Executive to manage front-line communications, support student enrolment, and maintain smooth centre operations across multiple outlets.

Why join Concept First:

1. A meaningful role with a clear purpose of supporting and enhancing the learning experience of our students.
2. People-first culture where team members supports one another to achieve clearly established aligned goals.
3. Mentoring and coaching from the management team ensure that every team member receives consistent support and development opportunities.
4. Clear career progress route.

Your career progression track

Admin Executive → Senior Admin Executive → Centre Manager → Operations Manager

Attractive sales commission for Senior Admin Executive roles and above.

Job Responsibilities

1. Lead Conversion Support

• Convert walk-in and WhatsApp enquiries into direct enrolment, trial classes or diagnostic consultation sessions.
• Support lead generation campaigns planned by marketing team

2. Administrative and Service Excellence

• Facilitate student onboarding from enquiry to confirmed registration
• Attend to day-to-day parent and student queries via WhatsApp and email
• Execute routine customer communications such as announcements, reminders, follow-ups
• Track class attendance and follow up with absentees and parents

3. Operational Excellence

• Carry out centre opening and closing routines; maintain cleanliness of premises
• Prepare term lesson materials
• Manage centre inventory and procurement
• Data entry

Working Hours

Weekday: Wed - Fri, 1pm - 9pm

Sat and Sun: 8:30am – 6.30pm

Location

Mainly at 1 Marine Parade Central #11-07 Parkway Centre Singapore 449408

Depending on company needs, may be deployed occasionally to other outlets at

449 Clementi Ave 3 #01-261 (Upper Level) S120449

432 Clementi Ave 3 #01-294 S120432

Skills Required

Google Drive

Google Doc / Microsoft Word

Google Sheets / Microsoft Excel

Google Calendar

We are looking for a candidate who are

• Organised, meticulous, and systematic

• Responsible and takes initiative

• Able to work independently without close supervision

• Collaborative and supportive of teammates

• Eager to learn and grow with the role

• Customer-oriented with empathy

Preferred competencies and qualifications

• Nitec and Diploma holders
• 1–2 years of customer service or administrative experience preferred
• Fresh graduates with strong interpersonal and communication skills are welcome to apply

Salary

$2300 - $2800, commensurate with experience.

Discover More About Us

Learn more about our team and what it's like to work at Concept First https://conceptfirst.com.sg/career

• Work Location - Clarke Quay, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $2650
• Govt Agency, 6 +6 months contract

Job Scope:

• Support user engagement workshops for the implementation of a Financial Planning system, including gathering and documenting business requirements
• Assist in system continuous improvement, including managing Change Requests and supporting new feature testing
• Maintain master data in the Workday system and support budget-related operations
• Organize, maintain, and update project documentation and Standard Operating Procedures (SOPs)
• Support stakeholders in understanding system workflows and controls for budgeting and planning processes

Requirements:

• Diploma in any relevant field
• Strong analytical thinking, problem-solving, and critical reasoning skills
• Good time management with the ability to multitask and prioritize effectively
• Meticulous, detail-oriented, and able to work both independently and in a team

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)

Working Days

• 5 working days (3 weekdays and 2 weekends)
• Weekdays: 1230-930pm ; Weekends: 830am-630pm