Total 1,167 executive assistant job vacancies in Customer Service category in Singapore

Basic Functions: 

The role is primarily responsible for managing customer orders from receipt to fulfilment, ensuring accuracy, efficiency, and regulatory compliance. It involves close coordination with internal departments, external stakeholders, and logistics providers to ensure a seamless order-to-delivery process. The position also supports inventory planning and ERP system updates to enable smooth operations.

Duties: 
1. Order Management

• Serve as the key point of contact for customers regarding order-related matters.
• Verify customer purchase orders against product authorizations, registration status, and pricing.
• Acknowledge orders and confirm expected ship dates.
• Accurately process and enter orders into the ERP system (M3).
• Follow up on order status, backorders, and delivery timelines.
• Ensure all orders are processed in compliance with company policies and regulatory requirements.

2. Customer Service

• Handle customer inquiries in a timely and professional manner.
• Resolve order discrepancies and coordinate corrective actions.
• Maintain strong relationships with customers through consistent and clear communication.
• Collaborate with the Sales and Finance teams on distributor/intercompany pricing issues and order validation.

3. Inventory & Supply Coordination

• Coordinate with manufacturing sites to align production schedules with demand forecasts.
• Monitor and manage inventory levels to ensure product availability for confirmed orders.
• Participate in sales forecasting and demand planning with regional teams.
• Allocate inventory and manage replenishment for assigned product lines.

4. Logistics & Shipping Coordination

• Liaise with freight forwarders to arrange shipments using the most effective and cost-efficient methods.
• Negotiate freight quotations and recommend shipping options.
• Ensure timely booking, dispatch, and customs clearance of regulated inbound and outbound shipments.
• Prepare and verify shipping documents including invoices, packing lists, permits, and regulatory paperwork.
• Ensure accuracy and adequacy of documents for both local and international shipments.

5. ERP & Record Management

• Maintain accurate and up-to-date records in the ERP system (M3) for all order and supply chain transactions.
• Update and manage shipment records, order status, and inventory data.
• Ensure proper documentation for audit and compliance purposes.

6. Compliance & Continuous Improvement

• Ensure adherence to ISO 13485, FDA QSR 21 CFR Part 820,ISO 9001, and other applicable quality and regulatory standards.
• Identify and recommend process improvements to increase operational efficiency and service quality.
• Support internal audits and participate in quality system reviews when required.
• Perform other duties as assigned from time to time.

Requirements:

• Diploma or Degree In Business Studies/ Supply Chain/Logistics Management, or related field
• At least 2-3 years of relevant work experience.
• Strong communication skills (written and verbal)
• Proactive problem-solving and follow-up skills
• Strong organizational and coordination abilities
• Proficiency in ERP systems (preferably M3)
• Understanding of international shipping and logistics
• Knowledge of controlled and dangerous goods handling
• Familiarity with ISO 13485 / FDA QSR 21 CFR Part 820 /ISO 9001
• Proficiency in Microsoft Office tools

Customer Support

Logistics and Supply Chain Support

Support in General Administration Activities

Customer service oriented

Able to do multitasking

Excellent in computer skills

Excellent in communication skills

Duties & Responsibilities:

Customer Service and Sales Support

-Provide assistance to customers, address inquiries and issues, and support the sales team to enhance customer satisfaction and drive sales.
-Samples processing
-Issuance of Purchase Contract, Sales Contract, PFI, Commission orders
-Payment collections

Logistics and Supply Chain Support
-Shipping Documents
-Products brochure, Specifications, Certifications and others

Admin and travel desk

-Handle day-to-day administrative tasks and manage travel arrangements, including bookings, itineraries, claims processing, meetings and related coordination for staff.

Location: Multiple locations / West
Duration: 1 year renewable
Hours: 5.5 days, office hours

Job scope:

• Build strong relationships with patients, caregivers, and healthcare professionals
• Coordinate and support patient care activities using healthcare IT systems
• Track, document, and monitor patient care interventions and clinical indicators
• Perform basic health parameter measurements (e.g. blood pressure, weight, glucose monitoring)
• Support national preventive health screening and vaccination initiatives
• Provide basic health education on lifestyle management, physical activity, and healthy living
• Promote social prescribing and increase awareness of community resources available to patients
• Educate patients on the use of health monitoring devices and vaccination requirements
• Support efforts to reduce hospital readmissions and improve patient outcomes through preventive car

Requirements:
- Min. O / A-level / Nitec / Diploma in any field
- Some customer service experience required!

Interested applicants please submit their detailed resumes via email to 

biopharma@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

EA Licence No.: 99C4599

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Benefits:

• Basic Salary up to $3,800
• 5 Days Work Week (Mon-Fri, 10am - 6pm)
• Hybrid Working Arrangement
• Career Progression Opportunities
• Supportive and Collaborative Work Environment

About the Role

We are seeking a Customer Relationship Executive to join our growing team. The ideal candidate is customer-focused, proactive, and passionate about building strong client relationships. You will be responsible for maintaining excellent customer experiences, addressing enquiries, and supporting clients throughout their journey with the company.

Key Responsibilities

Customer Relationship & Service Excellence

• Build and maintain positive relationships with clients through professional and timely communication.
• Respond to customer enquiries, requests, and feedback effectively across various communication channels.
• Provide personalized support and solutions to enhance customer satisfaction and retention.
• Serve as the main point of contact for assigned clients and ensure a positive customer experience.

Client Support & Coordination

• Coordinate with internal departments to ensure prompt resolution of customer issues.
• Assist clients with account-related matters, documentation, and service requests.
• Follow up on customer enquiries and maintain accurate records of all interactions.
• Support onboarding processes for new clients and ensure a smooth customer journey.

Administrative & Reporting Duties

• Maintain and update customer records in the company's database.
• Prepare reports and track customer engagement activities.
• Assist in scheduling appointments, meetings, and client follow-ups.
• Ensure all customer information is handled with confidentiality and accuracy.

Operational Support

• Identify opportunities to improve customer satisfaction and service processes.
• Support company initiatives, customer engagement activities, and events when required.
• Adhere to company policies, procedures, and service standards.

Key Requirements

• Minimum Diploma qualification or equivalent.
• At least 1 year of experience in customer service, customer relations, hospitality, sales support, or related fields.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a positive and professional attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to speak multiple languages is an advantage due to interactions with clients from diverse backgrounds.

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle all air export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closure within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

QHSE Responsibilities:

• Participate in setting up and following up on internal standard procedures to enhance productivity and transparency.

• Maintain acceptable health, safety, and environmental risk levels within your area of responsibility.

• Ensure compliance with applicable legal requirements.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding

• Good written and spoken English & Mandarin.

• Excellent communication and interpersonal skills.

To Apply (via Harold Consultancy)

For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

• Assist in clinic’s day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required.

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

[Job ID: 1628618]

Responsibilities

• Provide programming, helpdesk and technical support for WINGS and related subsystems.
• Investigate, troubleshoot and resolve ERP system issues across regional subsidiaries.
• Monitor helpdesk tickets and deliver timely, effective solutions to reported issues.
• Guide and coach subsidiary IT personnel on issue resolution and system best practices.
• Ensure system stability through regular checks, backups and recovery procedures for WINGS.
• Improve system operations by analysing user feedback and recommending enhancements.
• Plan and conduct technical training sessions for subsidiary IT teams.
• Support AS/400 server migration, operating system upgrades and PTF upgrades.
• Perform annual AS/400 backup, restoration and user profile reviews.
• Deliver 2nd and 3rd level disaster recovery support.
• Provide 2nd level support for Compleo and customise templates based on business needs.
• Support roll-outs and post-go-live activities for G4, New Rack System, Group EDI and Machine Parts Management Systems.
• Carry out additional duties as assigned by the supervisor.

Requirements

• Minimum 3 years of relevant working experience in ERP or system support roles.
• Hands-on experience with AS/400 (iSeries) environments.
• Proficiency in RPG, RPGLE, CL programming and QRY/400.
• Experience with ERP systems in manufacturing or distribution environments is an added advantage.
• Strong organisational skills with the ability to prioritise multiple tasks effectively.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated willingness to learn and adapt to new systems and technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

• You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
• You will also assist to answer calls and provide one-stop information and assistance to callers when required.
• In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
• You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / A / NITEC in any courses
• No experience required
• Training provided

Office hours 5.5days
Govt Healthcare

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Strategic Planning & Business Execution

·        Execute the Customer Business Plan: Lead end-to-end implementation of Customer JBP for IC Category, reporting directly to Head of Sales.

·        Cross-Functional Collaboration: Partner closely with customers and operation team to deliver business plans. Collaborate with CSP / Shopper Marketing and Brand Team to build account-specific activation plans.

·        Performance Monitoring: Track and analyze customer sales performance. Actively work on business recovery plans to address business loss

·        Strategy Execution: Secure market leadership by successfully landing category strategies at operation level

Promotional & Investment Management:

·        Develop Integrated Promo Plans: Develop and implement the customer promo plan (incl. selling the plan at the customer) and managing promo investments.

·        Optimize Commercial Spending: Oversee promotional budgets, ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed accurately and on schedule.

·        Maximize Investment Levels: Strategically manage customer investments to maximize ROI for every promotion spent.

Negotiation & Commercial Alignment:

·        Close Commercial Deals: Negotiate promotional plans, including promo investment and strategic counterparts in strict alignment with TMICC category strategy.

·        Contract Accountability: Deliver agreed-upon commercial plans and actively track fulfilment of mutual commitments set in TTA agreements & JBP alignment.

Team Leadership & Advocacy:

·        Perfect Execution: Establish clear, actionable objectives and deliverables for Merchandiser Sales Team to ensure great execution.

·        Brand Diplomacy: Serve as an active ambassador for TMICC to maintain "Top of Mind" status and strengthen long-term relationships with customers.

·        Enterprise-First Mindset: Participate actively in internal TMICC meetings. Actively practice5i approach (Issue, Information, Insight, Implication & Implementation)

KEY REQUIREMENTS:

• Min 3 years in FMCG Sales Experience
• FMCG Modern Trade Experience
• Proficiency with Microsoft Office Tools

• Perm with VB
• Experience in data analytics within Sales & Marketing / Customer Service will be advantageous.
• Preferably with prior CRM, customer experience, customer service operations experience.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.

Key Responsibilities

• Manage and support customer loyalty and ownership benefit programmes, including coordination with partners and customer onboarding.
• Support customer satisfaction initiatives, including NPS and mystery shopping programmes, identify service gaps, and coordinate improvement actions with internal stakeholders.
• Oversee Customer Relationship Management (CRM) and customer feedback processes, ensuring timely acknowledgement, tracking, escalation, and closure of customer cases through CRM systems.
• Act as a key coordination point for customer feedback across multiple internal functions, including Sales, Service, Operations, Management, and external stakeholders.
• Maintain and manage customer databases, ensuring data accuracy, compliance with data privacy requirements, and effective use of CRM tools.
• Analyse customer data and feedback to support CRM and customer experience improvements.
• Provide operational and administrative support for marketing initiatives, customer engagement activities, and events.
• Support ad-hoc projects and responsibilities as assigned.

Requirements

• Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related discipline.
• Prior experience in CRM, customer experience, customer service operations, or data analytics will be advantageous.
• Comfortable working with data, CRM systems (e.g., Salesforce), and cross-functional stakeholders.
• Strong communication, coordination, and organisational skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Triton AI Pte Ltd

Registration Number: R1975181

EA: 21C0661

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Salary: $2600 - $2900
Working Days: Mon – Fri | 9am – 6pm
Working Location: Changi Airfreight Centre

Job Responsibilities:

• To assist in the customer service department
• To handle all customers rating for both air and sea freight
• To liaise with air and sea carriers & customers
• To handle all sea freight documentation such as bookings & billing

Requirements:

• With relevant working experience
• Proficient Microsoft office etc

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683