Total 58 construction supervisor job vacancies in Customer Service category in Singapore

Location:

• Anchorvale Village

• Tampines Mall

• City Square Mall

• Paya Lebar Square

• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

About the Role:
We are looking for a dedicated and passionate Student Care Supervisor to lead and manage the day-to-day operations of our student care centre. You will play a key role in creating a safe, engaging, and supportive environment for primary school children aged 7 to 12, while ensuring the smooth running of centre activities, staff performance, and parent communications.

Location: Central/ East Area

Key Responsibilities:

• Oversee the daily operations of the student care centre, including staffing, scheduling, and programme delivery
• Supervise and support teachers in planning and conducting enrichment activities, homework supervision, and character development programmes
• Manage student discipline and well-being, and handle parent communications professionally and promptly
• Coordinate learning journeys, holiday programmes, and centre events
• Participate in the recruitment, training, and evaluation of centre staff
• Monitor and report on student enrolment, staff performance, expenses, and centre operations
• Ensure adherence to safety and regulatory standards

Requirements:

• Minimum WSQ Support Service to Children and Youth Cert
• Diploma in Care and Programme (Student Services & Coaching) preferred.
• At least 1 year of supervisory or senior teaching experience, preferably in a student care, enrichment, or tutoring environment
• Enjoy working with children aged 7 to 12 years old and passionate about their holistic development
• Strong leadership, interpersonal, and communication skills
• Organised, responsible, and able to manage multiple priorities
• Proficient in Microsoft Office and general administrative work

Why Join Us:

• A supportive and collaborative work culture
• Opportunities for career development and training
• Meaningful work that impacts the lives of young learners
• Medical and Dental Reimbursement
• Work-Life Balance

We are looking for a Customer Service Supervisor to lead and support a team in delivering high-quality customer service. You will play a key role in ensuring excellent customer experience, managing service operations, and driving continuous improvement in processes and team performance.

What You’ll Do

• Lead, coach, and supervise a team of Customer Service Officers

• Monitor KPIs, workload distribution, and service quality standards

• Handle complex customer inquiries across multiple channels

• Oversee order processing, amendments, and cancellations

• Manage escalations and resolve customer issues effectively

• Support CRM accuracy and maintain proper documentation

• Analyse performance data and prepare reports for management

• Identify and implement process improvements

• Support training and development of team members

• Collaborate with internal teams to ensure smooth operations

What You Bring

• Diploma in Business or related field

• Minimum 5 years of customer service experience, including 2 years in a supervisory role

• Strong leadership and team management skills

• Experience in KPI tracking, reporting, and data analysis

• Proficiency in SAP, CRM systems, and Microsoft Office

• Strong problem-solving and communication skills

• Bilingual communication skills preferred

• Ability to work independently in a fast-paced environment

• Organised, proactive, and detail-oriented approach
  

Shortlisted candidates will be contacted.

Jeremiah Lim (R22106910)

CREW by HRnet | HRnet Ventures Pte Ltd 

EA24C2435

We are looking for a receptionist to be responsible for being the face of the office - greeting clients and visitors and general admin duty. You will be in charge of contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

The candidate will need the following:

• Flexibility is essential, as well as a willingness to assist with tasks.
• Help solve unforeseen problems, answer queries etc.
• Good communication is an essential attribute as we will supporting an office of various nationalities.

ROLES & RESPONSIBILITIES

• Managing the reception, answering incoming calls, and transferring calls to relevant personnel appropriately
• Attending to walk-in customers and directing them to the relevant staff.
• Meet and greet visitors and notify appropriate staff of their arrival.
• Maintaining reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms).
• Some Administrative work & Data entry and updating databases.
• Handle courier, postal, and dispatch activities.
• Assist management with basic admin tasks.
• Handle day-to-day office administration.

Highlights

• Shuttle service to office from Admiralty/Kranji/ CCK/ Gul Circle MRT
• Office 10 minutes walk from Gul Circle MRT

Job Description

• Answer, screen, or forward telephone calls; providing information, or taking messages.
• Greet visitors entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Facilitate planned events, such as directing caters, logistics arrangements, etc.
• Send information or documents to customers, using e-mails or traditional mailing methods.
• Provide information about the company, such as location of the office, employees within the organization, or services provided.
• Perform administrative support tasks, such as restocking the pantry, photocopying documents, upkeeping of records, etc.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Any other ad hoc duties as assigned

Requirements

• At least 1-2 years of relevant experience
• Computer literate and tech savvy
• Experience in planning company events
• Good communication skills and pleasant disposition

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Position Title: Care Studio and Rehab Manager

Location: Bright Hill

Working Days: Monday – Friday

Working Hours: 8:30AM – 6:00PM

Salary: $7,000 – $9,000

Job Description

* Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

* Assist in the development and enhancement of Care Studio programmes and services.

* Monitor departmental KPIs and manage budget and resource utilization.

* Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

* Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

* Support recruitment, staff development, and retention initiatives.

* Manage the daily operations of the Care Studio and Rehabilitation Department.

* Develop and promote centre-based and home-based rehabilitation and day care programmes.

* Oversee the delivery of community and home care services.

* Manage healthcare needs assessments and the implementation of care plans for clients.

* Coordinate and monitor clinical and service quality indicators for continuous improvement.

* Manage enquiries, feedback, complaints, and incidents relating to centre operations.

* Identify and establish partnerships to support business development and client acquisition.

* Maintain relationships with existing and prospective partners and organizations.

* Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

* Degree or Master's qualification in Allied Health or related disciplines preferred.

* Minimum 5 years of experience in a community care setting.

* Minimum 2 years of supervisory experience.

* Possess a valid BCLS + AED certification.

* Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

* Experience in quality and risk management.

* Experience in coaching, counselling, and manpower planning.

* Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

* Proficient in Microsoft Office applications.

* Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

Responsibilities

·        Maintain good relationship with residents and handle feedback tactfully

·        Attend to phone calls and emails to answer resident’s enquiries

·        Make appointment for resident to attend inspection with BSC (Building Service Center) team.

·        Prepare weekly, monthly reports, IDMS report to ensure day-to-day operations running efficiently and effectively.

·        Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

·        Communicate with residents through written notice regarding any construction activities.

·        Generate work schedule for Subcontractors to rectify defects as soon as possible

·        Arrange unit improvement works for residents.

Requirements

·        GCE "A" level or Diploma/ Degree in Business Management, Marketing, or equivalent.

·        At least 1 year of experience in a HDB BTO project.

·        Effectively bilingual in English and Mandarin in order to liaise with Chinese-speaking residents and associates.

·        Attained CRO certificate

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

STUDENT CARE CENTRE LOOKING FOR EXPERIENCED CENTRE SUPERVISOR

(Student Care Centre / Tuition Centre)

We are looking for candidates who like working with children. Main duties involve day-to-day operational duties which include rostering, scheduling of classes, as well as teaching. Candidate will need to have good communication skills to communicate with parents, staff, students and walk-in customers.

Key roles and responsibilities

• Oversee the full operations (student & tuition) for the outlet
• Streamline work processes
• Plan and deliver of student activities/post-exam activities and curriculum
• To take on tuition classes
• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc
• Liaising with parents, students, schools, external vendors on any changes to schedule
• Training of new hires
• Handle firsthand issues for the outlet
• Providing regular updates to the management
• Any other operational duties as assigned

Skills & Experience

• Degree/ Diploma/ A levels/ WSQ qualification in Student Care Operations
• Preferably with prior tutoring experience
• Enjoy being with children, classroom management
• Good communication skills in corresponding with pupils, parents and staff
• Be systematic and organized in handling administrative and management work
• Good grades in O level/ A level

Interested parties please send in your resume to hr@edufirst.com.sg

*Only shortlisted candidates will be contacted.

We’re Hiring: Food & Beverage (F&B) Service Crew/Supervisor

Love working with people? Enjoy creating good vibes and great experiences? We are seeking friendly and energetic individuals to join our Service Crew! In this role, you are at the heart of the Club’s dining experience that makes our members feel right at home, serving delicious meals with a side of genuine hospitality.

No experience? No problem. Bring your smile, and we will help with the rest.

Key Responsibilities

• Welcome members and guests warmly, making them feel right at home.
• Inform members about current promotions & specials and answer their queries.
• Accurately take food and beverage orders and promptly enter them into the POS.
• Serve food and drinks efficiently, always with a friendly smile.
• Keep the dining area clean, organised, and inviting.
• Work closely with the kitchen and team members to ensure smooth service.
• Follow all hygiene and safety standards.
• Adhere to the Club’s policies, SOPs, and grooming standards.
• Perform and support other operational duties as assigned by the Management to support F&B operations and service excellence.

Requirements

• Friendly and approachable with good communication skills.
• Willingness to learn and a hands-on attitude.
• Ability to stay calm and focused in a fast-paced environment.
• Basic knowledge of POS systems and cash handling is an advantage.
• Able to work rotating shifts, including weekends and public holidays.
• Previous F&B or customer service experience is a bonus, but not a must.

Why Join Us?

At Singapore Swimming Club, this isn’t just a job - it’s your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you’ll join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and contractual bonus
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial Malaysia

Rentokil Initial (M) Sdn Bhd.  No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

ABOUT THE ROLE

Oversee daily operations and administrative matters, work with volunteers, grassroots, schools, public institutions and other social services agencies on activities and programmes for seniors which include:

• Outreach and engagement of seniors

• Active ageing programmes

• Befriending and Buddying

• Care and support services

• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning, Implementation and Evaluation

• Plan and implement programmes and activities to meet the requirements of the Active Ageing Centre service model

• Evaluate and ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care,

• Preparation of reports and other statistics required for management and funders.

• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

3. Volunteer Development

• Develop and manage a team of regular volunteers from the local community to support the Active Agenig Centre.

• Maintain the centre’s volunteer management system

• Networking with institutions, corporates and other agencies to grow volunteer pool

• Establish a system of recognition for the volunteers.

4. Finance and Accounts

• Prepare and manage centre’s annual budget

• Procurement, Infotech and Tenderboard administration

• Manage the monthly petty cash utilization of the centre.

• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and manage the team of staff and volunteers

• Manpower planning

6. Administrative Duties

• Administrative duties which include data collection and reporting for reporting and evaluation purposes

• Undertake any other duties as required.

7. Qualifications/Competencies

• At least degree in related discipline with at least 2 years of related working experience preferably Leadership skills

• Financial management and budgeting skills

• Possess knowledge of and experience in community care sector

• Possess good interpersonal and communication skills

• Team player

Senior lyf Guard

Job Description

The Senior lyf Guard is responsible for assisting the lyf Captain in managing the team of lyf Guards, in addition to performing the role of a lyf Guard. He/she is a multi-faceted community leader, who revels in creating an inclusive and collaborative community at lyf.

(A Senior lyf Guard can be referenced to Assistant Guest Services Manager roles at current Ascott Properties, and Assistant Community Manager roles at co-working and co-living companies).

Major duties & responsibilities:

1) Take care of all residents from arrival until departure without imposing themselves on the residents by:

a. Assisting lyf residents with their check-in via lyf app, and mobile key activation.

b. Exploring the various functions of the lyf app with residents. E.g. mobile key, message board, etc.

c. Encouraging residents to explore and interact with the lyf community

d. Handling resident queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, local events, etc.

e. Dealing with complaints from residents and ensuring that residents are appeased

f. Conducting tours for lyf residents and potential residents, as well as business partners.

g. Handling resident related correspondences

2) Ensure operational efficiency by:

a. Monitoring room availability using the PMS

b. Ensuring that procedures & processes carried out by the lyf Guard team adheres to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Doing regular rounds to ensure cleanliness of property, especially in social spaces.

e. Handling walk-ins, emails, and phone enquiries.

f. Carrying out light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance

g. Ensuring the property is sufficiently stocked with stationery and marketing collaterals

h. Reviewing activities in the lyf Guard team, improving the department, and enhancing efficiency.

i. Ensuring all resident refunds through credit cards are submitted to Finance on a timely basis.

3) Create an inclusive and collaborative community by:

a. Maintaining resident preference profiles and track their likes and dislikes

b. Assisting the Ambassador of Buzz to:

i. Curate and plan calendar of events for residents

ii. Execute community initiatives designed to create connections between residents

iii. Supervise in-building events for compliance with house rules and intercede or escalate issues as they arise

c. Solving resident related issues to ensure a cohesive community and to manage resident expectations

d. Proactively interacting with residents and providing constructive recommendations to enhance their stay experience

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Job Description & Responsibilities

We are seeking dedicated and people-oriented Assistant Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations throughout the project.

Responsibilities:

• Engage and communicate effectively with residents on project-related matters, addressing queries and concerns with professionalism.
• Explain and guide residents on the scope, locations, and benefits of the Home Improvement Programme works.
• Handle feedback, requests, and complaints from residents tactfully, providing practical on-site solutions where necessary.
• Coordinate and arrange home improvement works outside residential units in a timely manner while maintaining good rapport with residents.
• Provide administrative and logistical support during construction working committee meetings.
• Record and prepare meeting minutes with Consultants, HDB, Sub-Contractors, and other stakeholders.

Requirements:

• Minimum GCE "O" Level Certificate, with at least 3 years of relevant experience in customer service, public relations, or community engagement.
• Strong interpersonal and communication skills, with the ability to converse effectively
• Patient, tactful, and able to manage challenging situations with empathy and professionalism.
• A team player with a positive attitude and strong problem-solving skills.