Total 438 technical support engineer job vacancies in d26 springleaf upper thomson

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

Job Description :

• Perform all roles and responsibilities required of site supervisors under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• Check all drawings and specifications to ensure that works are carried out in accordance with approved plans for discrepancies and report to OIC
• check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Supervise works to comply with statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Help resolve main contractors' queries and coordinate the works with other contractors
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Carry out coordination of all building and C&S Services
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Requirements

• Diploma in Civil/Structural discipline from a Polytechnic or Equivalent.
• Min 5 years of relevant experience as RTO, of which at least 2 years shall be in supervision in the construction of roads, buildings, viaducts, and collating of monitoring data.
• Shift work, including night shift.
• Have a valid 2026 RTO Certification accredited by IES.

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Possesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Possesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

Job Description

The Construction Project Engineer is responsible for overseeing and coordinating construction projects from inception to completion. This role involves managing project schedules, budgets, and resources, ensuring compliance with safety regulations, and liaising between contractors, clients, and stakeholders to achieve project goals efficiently and effectively.

Key Responsibilities:

• Assist in the development and review of project plans, schedules, and budgets.
• Coordinate with architects, engineers, and contractors to ensure project requirements and specifications are met.
• Monitor project progress and performance, making adjustments as necessary to ensure project milestones and deadlines are met.
• Manage and resolve any issues or conflicts that arise during the construction process.
• Ensure adherence to project specifications, industry standards, and regulatory requirements.
• Conduct regular site inspections to monitor construction quality and compliance with safety regulations.
• Implement and enforce safety protocols to minimize risks and ensure a safe working environment.
• Address and rectify any non-conformance or quality issues in collaboration with the construction team.
• Maintain accurate project documentation, including contracts, change orders, and progress reports.
• Prepare and submit regular project status reports to stakeholders and management.
• Document and manage project changes, ensuring proper approval and integration into project plans.
• Assist in the preparation and management of project budgets, tracking expenditures and ensuring cost control.
• Address client inquiries and concerns promptly and professionally.
• Facilitate meetings and provide updates on project progress and issues.
• Proficiency in CAD software is essential for preparing and reviewing technical drawings and designs.

Job Requirements:

• Candidate must possess at least 3 Years of working experience in the related field
• Possesses Diploma or Degree in Civil Engineering/Construction/Structural or any equivalent
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent

We are seeking for a Software Engineer to design, develop, and maintain modern web applications and APIs. The ideal candidate will have deep expertise in ASP.NET Core, C#, and related Microsoft technologies, along with strong problem-solving skills and experience building scalable, high-performance applications.

Key Responsibilities:

• Design, develop, test, and deploy secure, high-quality web applications using ASP.NET Core and C#.
• Develop RESTful APIs and integrate them with frontend systems or third-party services.
• Collaborate with cross-functional teams (UI/UX,DevOps, QA, and Product Management) to deliver end-to-end solutions.
• Implement best practices in software architecture, code quality, and performance optimization.
• Participate in code reviews, technical design discussions with other developers.
• Work with Entity Framework Core, LINQ, and SQLServer for efficient data access and persistence.
• Implement authentication and authorization (e.g., ASP.NET Identity, OAuth, JWT).
• Optimize applications for scalability, maintainability, and security.

Requirement:

• Degree in Computer Science, Engineering, or a related field.
• Preferably 3 years of experience in software development with strong emphasis on ASP.NET Core and C#.
• Fresh graduate are welcome to apply.
• Deep understanding of object-oriented programming, SOLID principles, and design patterns.
• Experience with Entity Framework Core, LINQ, andSQL Server (stored procedures, indexing, query optimization).
• Good to have familiarity with front-end technologies such as HTML5, CSS3, JavaScript, TypeScript, and frameworks likeAngular, React, or VueJS.
• Hands-on experience with RESTful API development and microservices architecture.
• Knowledge of Docker, Kubernetes, Linux and Azure/AWS cloud services is an advantage.

Interested applicant can click on 'Apply' or send updated CV to victor.low@trd.sg

Software Engineer Responsibilities:

• Developing and directing software system validation and testing methods.

• Directing our software programming initiatives

• Overseeing the development of documentation.

• Working closely with clients and cross-functional departments to communicate project statuses and proposals.

• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.

• Managing the software development lifecycle.

• Monitoring system performance.

• Communicating key project data to team members and building cohesion among teams.

• Developing and executing project plans.

• Applying mathematics and statistics to problem-solving initiatives.

• Applying best practices and standard operating procedures.

• Creating innovative solutions to meet our company’s technical needs.

• Testing new software and fixing bugs.

• Shaping the future of our systems.

Software Engineer Requirements:

• A bachelor's degree in computer science, software engineering, or another related field.

• Experience in software engineering or software development, preferably in a related field.

• Hands-on programming experience using relevant languages.

• Experience using relevant tool suites.

• Strong written and verbal communication and interpersonal skills.

• Creative problem-solving skills.

• Experience managing the software development lifecycle.

• The ability to prioritize activities and deliver projects on time and within budget.

• Experience working with clients and business partners.

• A comprehensive understanding of computer science concepts.

• Excellent coding skills.

• Extensive knowledge of agile methodologies.

• Strong team-building skills.

• The ability to travel as necessary.

• Ensure the Contractor is delivering high-quality work and maintaining good safety practices in accordance with statutory requirements.
• Attend all meetings related to the project including site, progress, variation, coordination, QAQC etc
• Provide ongoing supervision for the construction of civil and structural works as needed, ensuring compliance with the project specifications, construction drawings, and the Building Control Act and Regulations.
• Carry out supervision and inspection C&S, M&E and geotechnical works including but not limited to concreting, pavement, drainage, compaction, curing of concrete, formwork, re-props and removal of props, quality & erection of precast components and steel works.
• Manage and supervise the Resident Technical Officers under his charge.
• Coordinate with safety team and provide overview of WASH and aerodrome safety management systems and implementation of safe working practices on site.
• Ensure all construction works will not impact or affect the operations of the client.
• Ensure client’s emergency preparedness protocols are adhered to by the contractors during trial runs or actual emergencies.
• Verify all reports and claims relating to C&S, M&E and geotechnical works submitted by the contractors.
• Inspect the quality of work and materials delivered to the site, take corrective actions for any non-compliance, and report any materials that do not conform to the specifications to the OIC.
• Verify reports and claims submitted by the main contractors and other ancillary contractors.
• Resolve main contractors’ queries and coordinate the works onsite.
• Adhere to the shift duty roster assigned.
• Undertake any other duties including administrative tasks related to the project as and when instructed by the SRE, OIC, or the Client.

Requirements:

• Min 8 years of civil engineering experience of which at least 3 years shall be in supervision of

1. major construction works deep excavation, drainage, pipe jacking, ground improvement, flexible/rigid aircraft pavement, supervising & installation of monitoring instruments and collating of monitoring data.

2. Viaduct, road/expressway works, geotechnical and deep excavation works

• Degree in Civil Engineering recognized by PEB.
• Accredited as a RE with IES
• Able to perform shift work.
• Must have Airport flexible and rigid pavement experience for ariport project

Responsibilities:

• Responsible for Huawei enterprise IT products after-sales support and IT solution reviewing.
• Provide low level IT solution /design to local office/channel partner/key account customers.
• Provide BOQ and high quality technical proposal.
• Present technical solution professionally and have technical training for local channel partners and customers.

Requirements:

• Minimum a bachelor degree in computer science/ engineering/ telecommunication with distinction.
• Basic understanding or academic exposure to IT infrastructure, system design, implementation, and maintenance (Proficient in x86 server, SAN/NAS Storage, Virtualization (VMWare), Cloud Computing, windows series operation system, linux/unix system).
• Skills required: IT technology such as x86 server architecture, SAN/NAS storage architecture, data protect, DC disaster recovery, date migration.
• Knowledge of OpenStack architecture, Oracle or DB database, CCTV would be an added advantage.
• Self-initiative to take the responsibility of task and learn new products/technologies
• The candidate shall be adaptable and flexible to tasks or job scope being assigned.
• Internal training on product knowledge and on-the-job training will be provided.
• Redhat RHCE or Huawei HCNP/ HCIE or other IT certification will be an added advantage.
• Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.

Responsibilities:

• Designing and developing hardware components including circuit boards, processors, and memory cards.

• Testing hardware components individually and in tandem with external computer systems.

• Analyzing systems data in order to make changes to the hardware configuration.

• Completing functionality and performance tests on the final product.

• Designing hardware for computer-related products such as routers and smart devices.

• Creating specifications and documents for components and completed computer systems.

• Collaborating with software developers to ensure the hardware functions for its intended purpose.

• Overseeing manufacturing process of hardware components.

Requirements:

• Minimum of 2 year's experience in a similar role.

• Analytical thinking with good problem-solving abilities.

• Ability to work to a strict deadline.

• Ability to work closely with the software development team.

• Extensive knowledge of computer hardware, software, and electrical systems.

• Ability to see potential problems in a system setup.

• Attention to detail.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

• Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA
• Review, interpret, and understand network and security architecture diagrams, and implement, configure, and maintain network and security solutions in alignment with established designs and standards
• Participates in technical research and development to enable continuing innovation of IT services
• Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
• Perform daily rectification of IT operational issues and change requests within expected service level agreement
• Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc
• Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment
• Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
• Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
• Perform schedule maintenance routine and update records for performance analysis
• Responsible for planning and deployment of new and existing systems for internal and external
• Maintain process documentation and follow approved standard operation procedures (SOP)
• Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc

• Minimum Diploma or Degree in Computer or other IT related field of study
• Basic network certifications such as CCNA preferred
• ITIL v3 or v4 preferred
• Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances)
• Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc
• Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
• Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening
• Excellent networking concept and Switch & routing knowledge
• Possess a strong sense of urgency
• Problem solving skills and ability to work under pressure
• Good command of English, both written and spoken
• Customer focus, continuous learning, decision making and gaining commitment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands

Job Summary

We are looking for a hands-on IT Enablement Engineer to build automated KRI data pipelines and dashboards while driving impactful projects across IT and operations.

Mandatory Skill-set

• Must have 7+ years of hands-on experience in automation, system integration, and data engineering;
• Strong experience in ETL pipeline development and optimisation on AWS (Lambda, EC2, S3, Glue);
• Must have 3–5 years of data analysis experience with strong SQL skills;
• Proficient in designing interactive Power BI dashboards with good UX principles;
• Experienced with REST APIs and extracting data from systems like ServiceNow, Tenable, and SharePoint;
• Programming and scripting expertise: Python, Unix Shell, PowerShell;
• Experience building DevSecOps pipelines and working with data quality tools/frameworks;
• Skilled in statistical analysis and data visualization (Power BI, Tableau);
• Provide technical support, troubleshooting, and performance optimization for applications/tools;
• Strong understanding of ITIL best practices, IT standards, security, and governance;
• Strong communicator, bridging technical teams and business/operations users.

Desired Skill-set

• Bachelor’s degree in information technology, Computer Science, or a related field;
• Take full ownership and drive tasks end-to-end;
• Able to work independently and collaboratively across cross-functional teams;
• Effective prioritization with ability to meet committed deadlines;
• Certifications would be a plus: Microsoft Power BI Data Analyst, AWS Certified Data Engineer, Redhat Ansible Certification. 

Responsibilities

• Experience working with SDLC methodologies including requirement analysis, design, development, testing and deployment;
• Work with different team (IT and business users), gather/validate requirements and data points/facts, coordinate testing, perform testing and validate test result together with user;
• Prepare functional and technical specification, including design document and testing plan;
• Assist in coordinate with internal teams (Infra, App, Security, Ops, PMO) to ensure alignment on deliverables;
• Good knowledge and understanding of ITIL processes, IT Operations (eg : ITSM, ITAM, PAM, Asset Discovery, CMDB, DevSecOps, Observability).

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-$2500-$3000

Location: Woodlands

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Responsible for performing duties in accordance with quality system requirements as the voice of customers, understand customer specific requirement and expectation to deliver “Customer satisfaction and complaint.
• Analyse and proper handling of customer complaint, return products and corrective action verification and tracking of customer Engineering change to ensure the ECN is implement.
• To lead and provide support to customer audit and participate in new projects: PPAP submission to understand meet customer quality requirements.
• Access and manage all customer web quality reporting and co-ordinate with internal team on new updated documents.

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About Citi

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.

The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.

We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.

We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.

About FX Tech

Citi FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.

Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.

Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.

Role Overview/What will you do:

• Hands on technical implementation of FX trading systems
• The successful candidate will work with teams across FX Technology implement solutions that benefit the business
• The role does not involve budget responsibility
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
• Work directly with sales, trading and product teams.

Key Skills and Experience required

• Proven understanding of FX highly preferred
• Understanding of low-latency development practices
• Proven track record of building new systems, replacing legacy systems and renovating existing systems
• The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issues
• Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise
• Highly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedback
• Awareness of industry trends and leveraging new technologies as appropriate

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role atCiti today

https://jobs.citi.com/dei

Technical Support Engineer (BESS / Power Electronics / Renewable Energy)

Job Summary

We are seeking a hands-on, customer-focused Technical Support Engineer to deliver remote and on-site troubleshooting, aftersales service, and technical issue resolution for energy storage and power electronics products. Collaborate with customers and internal teams to enhance product performance and service quality.

Responsibilities

• Provide remote and on-site technical support for product installation, commissioning, and troubleshooting
• Diagnose and resolve customer-reported technical issues promptly and systematically
• Collaborate with Product, R&D, Quality, and Service teams to resolve escalated cases and close issues
• Prepare clear service reports, troubleshooting guides, FAQs, and technical documentation
• Share field feedback and service trends to support product improvement initiatives
• Conduct product and troubleshooting training for internal teams, partners, and customers as needed
• Track, document, and analyze recurring service issues to enhance response efficiency and customer experience
• Support service operations and field activities, including occasional site visits

Required competencies and certifications

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, Renewable Energy, Power Engineering, Automation, or related disciplines
• 1 to 5 years of experience in technical support, field service, aftersales, troubleshooting, commissioning, or applications support
• Strong understanding of electrical systems, power electronics, control systems, and troubleshooting methodologies
• Ability to read technical drawings, manuals, and basic electrical documentation
• Proficient communication skills in English, both written and spoken, to effectively liaise with customers and internal teams
• Willingness to travel occasionally for on-site technical support

Preferred competencies and qualifications

• Experience supporting battery energy storage systems (BESS), solar systems, inverters, or related products
• Familiarity with CRM, ticketing, or service management tools
• Experience in technical training, service documentation, or customer support processes
• Mandarin speaking ability to facilitate coordination and support for Mandarin-speaking stakeholders

Why Join Us

· Opportunity to join a fast-growing company in the renewable energy and energy storage sector

· Exposure to regional and international technical support operations

· Opportunity to work on real technical issues and build expertise in BESS and power electronics

· Cross-functional exposure with Product, Service, Quality, and Engineering teams