Skills and Competencies

• Strategic mindset with the ability to translate organizational objectives into executable programs and measurable outcomes
• Strong program and project management capabilities, including governance, cadence setting, KPI tracking, and cross-functional coordination
• Advanced analytical, financial, and problem-solving skills, with strong attention to detail and root cause analysis capability
• Demonstrated ability to manage ambiguity, prioritize competing demands, and deliver results in a fast-paced, matrixed organization
• Strong analytical and business skills, with the ability to develop and implement strategic plans, and drive change and improvement initiatives
• Effective communicator, both verbally and in writing, with internal and external stakeholders
• Ability to build strong relationships with stakeholders across diverse backgrounds and jurisdictions
• Ability to collaborate and coordinate effectively across all levels within the organization
• Highly organized and detail-oriented; demonstrated ability to effectively manage multiple projects
• Self-motivated and capable of working independently and as part of a team in a fast-paced, deadline-driven environment
• Proficiency in PowerPoint, Excel
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use. 

Education

• Bachelor’s degree in Business, Finance, Economics, or a related field; advanced degree preferred

Responsibilities

This role partners closely with the General Manager and his Senior Leadership Team to drive strategic execution, operational excellence, and organizational alignment across the Moody’s Analytics Sales organization.

• Support strategic initiatives across Sales, including ownership of leadership meetings, all-hands forums, pipeline reviews, and customer health discussions
• Develop, communicate, and implement strategic growth initiatives and processes
• Lead analysis of new sales strategies
• Plan and execute strategic projects to enhance market relevance and positioning
• Support the General Manager of Moody’s Singapore in managing sales organisation and office-wide activities
• Represent the firm in external engagements as required
• Provide support and oversight for a wide range of strategic, such as APAC strategy presentations, financial reporting and assessment, and senior management activities
• Define and evolve the Sales organizational structure and operating model to support growth and efficiency
• Manage headcount planning and recruiting activities in partnership with the Talent Acquisition team
• Coordinate with internal stakeholders to align on shared goals and ensure the successful execution of cross-functional initiatives
• Develop and coordinate materials for senior leadership, including board presentations, offsites, townhalls, and internal and external communications
• Support people development initiatives, including diversity and inclusion efforts across the organization
• Lead planning for and integration of acquisitions within the Sales operating model
• Establish and lead Sales enablement practices for Operating Units, including tools, processes, and best practices
• Define, implement, and monitor Sales programs including forecasting, pipeline management, commission processes, territory deployment, and sales targeting
• Oversee forecasting management and coordinate forecasting cadence across Sales leadership
• Lead confidential, time-sensitive, and high-impact special projects on behalf of the Sales General Manager
• Sponsor and lead continuous improvement initiatives, including the development of new operational, data, and reporting processes
• Evaluate current processes, emerging technologies, and industry trends to promote a culture of continuous improvement

About the Team

The Sales Strategic Programs team partners with senior leaders across Moody’s Analytics to drive strategic alignment, operational rigor, and execution excellence. Working closely with regional and global counterparts, the team serves as a connective layer across Sales, enabling consistent execution of strategic priorities while supporting leaders in achieving sustainable growth and organizational impact.

Overview

We are looking for an Event Operations & ProjectExecutive to support AKC’s training-related events, roadshows, workshops,and consultancy projects.

This role is suitable for candidates who are interested inevent planning, operations, logistics, vendor coordination, and on-siteexecution. You will gain practical experience managing event schedules,documentation, client communication, registration support, venue coordination,post-event reporting, and workflow improvements.

Roles and Responsibilities

• Oversee end-to-end planning and execution of events, including logistics, setup, and teardown
• Coordinate with vendors, venues, clients, and internal teams to ensure smooth event delivery
• Manage projects from initiation to completion, ensuring alignment with scope, timelines, and deliverables
• Support budget tracking, procurement of resources (e.g. equipment, permits), and cost management
• Plan and manage event logistics, including materials, equipment, manpower, and venue arrangements
• Support on-site operations such as registration, coordination, troubleshooting, and real-time issue resolution
• Conduct post-event evaluations, gather feedback, and prepare performance reports to drive improvements
• Recommend enhancements to event workflows, operational processes, and customer experience
• Assist in event marketing efforts, including promotional materials and outreach activities

Requirements

• Bachelor’s degree in Event Management, Hospitality, Business, or a related field
• Minimum 2 years of experience in event operations, coordination, or project management
• Proven ability to manage multiple events/projects concurrently with strong attention to detail
• Strong organisational and multitasking skills in a fast-paced environment
• Excellent communication and interpersonal skills to engage stakeholders effectively
• Willingness to travel and work flexible hours, including weekends when required
• Familiarity with Singapore’s event landscape and local vendors is an advantage

Operations Executive

The Operations Executive is responsible for supporting the daily operations of the company to ensure smooth and efficient business processes. The role includes coordinating operational activities, monitoring workflows, maintaining records, preparing reports, liaising with internal departments and external stakeholders, and ensuring compliance with company policies and procedures. The Operations Executive also assists in resolving operational issues and contributes to process improvements to enhance productivity and service quality.

·         Must fulfil all the tasks assigned to you by the management and superior.

·         Oversee the day-today manufacturing operations to meet production targets and quality standards

·         Develop and implement production schedules and take priority in scheduling and maintaining production activities to ensure timely delivery of products

·         Identify manufacturing problems, analyse root cause, and find solutions

·         Maintain quality control procedures to ensure products meet customer expectations and industry standards

·         Collaborate with the quality assurance team to address any issue related to product quality

·         Participate in maintaining company’s assets using asset tracking system

·         Enforce safety protocols to create a safe working environment and ensure compliance with local regulations

·         Collaborate with senior management to develop and implement strategic plans and identify opportunities for process optimization, cost reduction and efficiency

·         Discuss production updates and faults to management regularly

      Requirements:

§  Candidate preferably possesses at least a Diploma or its equivalent.   

§  Otherwise, experience rather than formal education can also

compensate and is a key requirement  

  Candidate must be able to commit to work on Alternate Saturdays.

§  Willing to work in the West

Job Description

• Industry/ Organization Type: Logistics/Warehouse
• Position Title: Operations Executive
• Working Location: Clementi
• Working Hours: 5.5 days (Mon – Fri 8am-5pm, Sat 8am-12pm)
• Salary Package: Basic Salary up to $3,500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and coordinate inbound and outbound logistics operations.
• Ensure accurate documentation and tracking of incoming and outgoing shipments.
• Monitor inventory levels and coordinate with suppliers and customers to meet demand.
• Collaborate with the warehouse team to ensure timely and efficient loading and unloading of goods.
• Optimize processes for inventory management and shipment handling.
• Address and resolve any discrepancies or issues in shipping and receiving processes.

APPLY NOW!!!

• A minimum qualification of GCE O Level/Nitec
• At least 1 year of experience in an operations executive role, focusing on logistics.
• Familiarity with logistics software and inventory management systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Attention to detail and a proactive approach to managing logistics operations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72520 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Location: Tuas (Mainly), One-North (Sometimes)
Salary: $1300
Duration: June 2026 - December 2026 (6 Months)

Working Hours:
- 5-days work week
- Mon - Fri (8.15am-5pm)

Job Description:
- Assist with Recruitment: Support the recruitment process by posting job openings, screening resumes, scheduling interviews, and coordinating communication with candidates.
- Assist in monthly recruitment data and reports for SG and Southeast Asia region.
- Assist in hiring of interns, planning and coordinating Internship Engagement Activities.
- Onboarding: Help with the onboarding process for new hires, including preparing onboarding materials, and ensuring all necessary paperwork and preparation are completed.
- Employee Records Management: Maintain and update employee records, ensuring accuracy and confidentiality of information in Workday.
- Employee Engagement: Assist in organizing employee engagement activities and events to foster a positive work environment.
- HR Projects: Participate in various HR projects and initiatives, contributing ideas and assisting with implementation in analyze data and creating PowerPoint.
- Learning and Development: Support the planning, coordination and facilitate of training programs and development initiatives.

Job Requirements:
- Min Degree in Business Administration
- Proficient in Microsoft Office

If interested, please send updated resume via email  jacelynchua@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

jacelynchua@recruitexpress.com.sg

Operations Manager

Central Woodlands & Beach Road, Singapore
Pay commensurate with relevant experience
Permanent | 5-Day Work Week | Sundays & Public Holidays Off

We are an established two-location dental practice seeking a confident and emotionally steady Senior Clinic Manager to lead our team of approximately 25-30 staff across clinical, nursing, customer service and administrative functions.

This is a leadership position reporting directly to the Managing Director, responsible for people leadership, roster governance, operational excellence and change management during a major transformation year.

Key Responsibilities

People & Leadership

• Lead and supervise clinical and front desk operations
• Coach team leaders and ensure good coordination between clinical and front office teams
• Manage onboarding, training, performance appraisal and disciplinary processes
• Maintain professional, respectful and high-performing workplace culture

Roster Governance

• Generate and manage weekly master roster across two clinics (6-chair and 3-chair)
• Ensure fair allocation of shifts, evenings and Saturdays

Operations & Compliance

• Oversee day-to-day clinic operations and ensure smooth workflow
• Streamline counter and clinical workflows and SOPs to maintain high service standards and improve daily operational efficiency.
• Lead dental assistant training and performance reviews to ensure all clinical staff meet high technical and safety standards.
• Maintain professional, legal and regulatory compliance (MOH and statutory requirements)
• Ensure high standards of hygiene, infection control and workplace safety
• Ensure that all equipment are in good working condition
• Ensure that the facilities, furniture and fittings are in good condition
• Manage end-to-end technical operations, including hardware troubleshooting, electrical outage response protocols, and maintain a comprehensive inventory of all clinic devices and appliances.
• Oversee inventory and purchasing processes
• Procurement of dental equipment

Change & Project Management

• Lead automation initiatives
• Lead SOP improvements and workflow redesign
• Coordinate operational continuity during renovation
• Business expansion

Required competencies and certifications

• Past clinical work experience in dentistry is a requirement
• Minimum 2 years managing teams of more than 20 people is essential

Preferred competencies and qualifications

• Experience as a medical nurse in a clinical setting may be considered
• Polytechnic Diploma or Degree (Healthcare / Business / Hospitality preferred)
• Proven experience handling complex rostering
• Strong conflict resolution and emotional regulation skills
• Decisive yet respectful leadership style
• Good command of spoken and written English
• Fluency in local mother tongue is preferred
• Must work at least one evening and all Saturdays

Package

• 5-day work week
• All Sundays & Public Holidays off
• Annual discretionary performance bonus
• Medical benefits
• Excellent dental benefits (staff & immediate family)

Job Description

• Industry/ Organization Type: Medical Aesthetics
• Position Title: Operations Manager
• Working Location: East
• Working Hours: 5 days Monday – Saturday 10am-8pm (1 day off rotational shift; off on Sundays and Public Holidays)
• Salary Package: Basic + Incentive + Staff treatment benefits
• Duration: Permanent

Key Responsibilities

• Oversee daily clinic operations to ensure smooth workflow and good patient experience.
• Manage staff scheduling, treatment room setup, equipment maintenance, and daily operations.
• Ensure good customer service and efficient clinic operations.
• Handle patient feedback and resolve operational issues professionally.
• Monitor patient appointments, treatments, follow-ups, and retention.
• Ensure compliance with clinic regulations, safety, and hygiene standards.
• Maintain proper documentation, audit records, and SOPs.
• Improve workflows and support digital system enhancements.
• Lead, train, and guide clinic staff to maintain teamwork and professionalism.
• Support promotions, sales campaigns, and new service launches.
• Monitor clinic performance and recommend operational improvements.
• Manage inventory, procurement, vendors, and equipment servicing.
• Support business growth and operational planning initiatives.

APPLY NOW!!!

• Prior experience in clinic operations, healthcare, aesthetics, beauty, or wellness industry preferred.
• Strong leadership, communication, and team management skills.
• Good understanding of clinic operations, customer service, and patient management.
• Familiar with regulatory compliance, SOP implementation, and operational workflows.
• Strong problem-solving, organizational, and multitasking abilities.
• Experience with CRM systems, scheduling platforms, or digital operation tools is an advantage.
• Sales-driven mindset with ability to support business growth initiatives.
• Able to work in a fast-paced environment and manage multiple responsibilities effectively.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Overview

We are seeking an experienced Deskside Operations Lead to oversee end-user computing and workplace technology support services within a large-scale enterprise environment.

This role will be responsible for managing daily deskside operations, ensuring service excellence, driving operational improvements, and leading the delivery of desktop engineering and end-user support services. The successful candidate will serve as the primary operational lead for workplace technology support, ensuring service availability, user satisfaction, and compliance with established service levels.

The ideal candidate should possess strong experience in desktop support operations, endpoint technologies, service management, and enterprise IT environments, along with excellent leadership, stakeholder management, and problem-solving capabilities.

Key Responsibilities

Operations Management & Service Delivery

• Oversee daily deskside support operations and ensure timely resolution of incidents and service requests.
• Lead the delivery of end-user computing services across desktops, laptops, mobile devices, printers, and workplace technologies.
• Monitor service performance and ensure compliance with service level agreements (SLAs) and operational targets.
• Manage operational priorities, resource allocation, workload distribution, and service escalations.
• Drive continuous service improvement initiatives to enhance operational efficiency and user experience.

Technical Leadership & Escalation Management

• Serve as the primary escalation point for complex technical and operational issues.
• Provide technical guidance and support to desktop engineers and support teams.
• Coordinate troubleshooting efforts across infrastructure, network, application, and vendor support teams.
• Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
• Support major incident management and operational recovery activities.

End User Computing & Workplace Technology

• Oversee support for Windows-based workplace environments and endpoint technologies.
• Manage endpoint lifecycle activities including deployment, refresh, replacement, and retirement.
• Support software deployment, patch management, operating system upgrades, and endpoint compliance activities.
• Ensure workplace technologies remain secure, stable, and aligned with organizational standards.
• Support meeting room technologies, collaboration platforms, and workplace productivity tools where required.

Stakeholder & Vendor Management

• Build strong relationships with business stakeholders and end users to ensure service satisfaction.
• Act as the key operational liaison between business units and technology teams.
• Coordinate with external vendors and service providers to ensure effective support delivery.
• Participate in service review meetings and provide recommendations for operational improvements.
• Communicate operational status, risks, issues, and improvement plans to management and stakeholders.

Governance, Reporting & Continuous Improvement

• Track operational metrics, service trends, and performance indicators.
• Prepare regular reports on service delivery, incident trends, and operational performance.
• Support IT governance, audit, compliance, and risk management activities.
• Maintain operational procedures, technical documentation, and knowledge repositories.
• Drive process standardization, automation, and service optimization initiatives.

Project & Change Support

• Support workplace technology projects, upgrades, and transformation initiatives.
• Participate in change management, testing, deployment, and implementation activities.
• Ensure smooth transition of new services into operational support.
• Collaborate with project teams to ensure operational readiness and successful service adoption.

Requirements

Experience & Qualifications

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Minimum 5 years of experience in desktop support, deskside services, end-user computing, or workplace technology environments.
• Minimum 2 years of experience leading operations, service delivery, or technical support functions.
• Proven experience managing service delivery within enterprise IT environments.

Technical Skills

• Strong knowledge of Windows operating systems and enterprise desktop environments.
• Experience supporting Microsoft 365, Active Directory, Group Policy, and endpoint technologies.
• Familiarity with endpoint management platforms such as Intune, SCCM, MECM, or equivalent solutions.
• Experience with software deployment, patch management, desktop imaging, and device lifecycle management.
• Knowledge of ITSM tools such as ServiceNow, Remedy, Jira Service Management, or similar platforms.
• Understanding of IT infrastructure, networking, and workplace technologies.

Preferred Skills

• ITIL Foundation certification or equivalent service management experience.
• Experience supporting large-scale enterprise environments with high user volumes.
• Knowledge of automation, scripting, or process improvement initiatives.
• Exposure to workplace modernization, endpoint security, and digital workplace technologies.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

The position will be tasked to support CEVA Ground day-to-day operations eg monitoring delivery products to customers, daily scheduling and handling multiple routes, drivers and deliveries

Key Responsibilities

1. Oversee time delivery of goods, while maintaining delivery schedules and track deliveries to ensure deliveries and KPI are met
2. To be able to be contactable & assist operations outside Shift working hours and required to cover shift during offday
3. Ensure high level of customer service emphasized at all levels. Ability to effectively communicate with customers & vendors in a professional manner
4. To be able to escalate when customers & vendors are not in accordance with service level agreement
5. Ensure drivers are performing all of their necessary tasks and responsibilities
6. Maintain frequent contact with peers and proper handover during shift Change
7. To ensure operations are running smoothly on Transport Management System and prepare reports as required

Job Requirements

• Minimum GCE 'O' Level with at least 3 years of logistics, ground freight and transportation experience
• Proficient in MS Office
• Understanding of key requirements for ports/shipyards in Singapore

Cybersecurity Operations Director

My client, a well-established FMCG company, is seeking a SOC Director to shape the future of their Security Operations Center (SOC). This strategic role combines oversight of day-to-day security operations with driving modernization initiatives that enhance threat detection, accelerate response, and improve efficiency.

You’ll lead incident response, manage MSSP partnerships, and champion automation, forensics, and continuous improvement. This is an opportunity to build a next-generation, intelligence-driven security operations function that stays ahead of evolving threats.

Key Responsibilities

• Transform and mature SOC capabilities, leveraging SOAR platforms and automation playbooks.

• Oversee enterprise security technologies (Firewalls, XDR, IPS, PAM, Email Gateways).

• Lead end-to-end Incident Response and digital forensics investigations.

• Develop KPIs, dashboards, and reports for leadership visibility.

• Manage MSSP relationships and ensure SLA compliance.

Ideal Profile

• 12+ years in cybersecurity with SOC and incident response leadership, with a strong acumen in strategic planning and transformation.

• Experience in SOC transformation and SOAR automation.

• Strong technical foundation across network, endpoint, and identity security.

• Certifications like CISSP, GCIH, GCFA preferred.

• Skilled in scripting (Python, PowerShell) and familiar with frameworks like NIST and MITRE ATT&CK is a plus.

• Exposure using Google Security Operations will be an added bonus.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

• Experience developing and improving SOC processes and technologies.
• Proficient in SIEM tools such as Splunk, Microsoft Sentinel, Securonix, or equivalent.
• Expert-level knowledge of security monitoring tools, threat analysis, and digital forensics.
• Advanced understanding of cyber threat intelligence and TTPs (tactics, techniques, and procedures).
• Experience with security technologies such as firewalls, intrusion detection/prevention systems, and data encryption.
• Knowledge of security technologies such as Antivirus/Endpoint Detection and Response (EDR), Privilege Access Management (PAM), and Web Application Firewall (WAF).
• Ability to lead and coordinate cross-functional response teams under pressure.
• Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.

Key Responsibilities:

Operational & Safety Compliance:

1. Safety & Health:

·      Adhere to and promote workplace safety ,following OSH guidelines and safe work methods.

·      Report and assist in incident investigations when required.

1. Vessel & Logistics Coordination:

·      Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.

·      Liaise with customers and plant operators on order status and loading schedules.

1. Driver & Fleet Management:

·      Plan, assign, and monitor driver deployments to meet delivery KPIs.

·      Track driver progress using GPS tracking systems and ensure adherence to routes.

·      Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.

1. Documentation & Customer Service:

·      Prepare and verify shipping documents via Portnet & Jurong Port online systems.

·      Process delivery receipts/proof of delivery(POD) within required lead times.

·      Address customer inquiries and feedback promptly.

1. Administrative & Emergency Duties:

·      Verify and reconcile driver trip records post-job completion.

·      Handle urgent delivery requests and prioritize tasks to meet deadlines.

·      Provide 24/7 on-call support (rotational basis)for operational emergencies.

Key requirements:

• Education: GCE 'A' Level / Diploma in Logistics, Supply Chain Management, or related field.
• Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
• Strong verbal and written communication skills.

• Ability to work independently, meet deadlines, and handle pressure.
• Proactive problem-solver with a keen eye for process improvements.
• Team player with a collaborative approach.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Willingness to take on 24/7 stand by duties for operational support.

About Us
Aonic, formerly known as Poladrone, is a leading technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology, providing comprehensive solutions across various industries including agriculture, industrial, services, retail, academy, and lifestyle. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices.

About the Role
The ideal candidate is detail-oriented, solutions-driven, and thrives in fast-paced e-commerce environments. This role will focus on managing order fulfillment across various online platforms, coordinating with logistics and warehouse teams, and ensuring an exceptional customer experience from pre-purchase to post-purchase.

You will work closely with a support team member who assists with customer inquiries and fulfillment, ensuring smooth coordination across all operational touchpoints. This role also involves maintaining service records, and driving process improvements that support business growth and customer satisfaction.

Key Responsibilities

• Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.).

• Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors.

• Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exchanges, and processing warranty claims.

• Work collaboratively with a support team member who assists in pre-purchase communication and fulfillment preparation to ensure seamless operations.

• Monitor and maintain operational SOPs to deliver a consistent and high-quality customer experience.

• Update product warranty records and maintain accurate documentation for repairs, replacements, and service cases

• Collaborate with the sales and marketing teams to support campaign execution, stock preparation, and peak-season operations.

• Provide operational insights and suggestions to improve fulfillment efficiency, reduce costs, and enhance customer satisfaction.

• Generate basic reports using Excel on order volume, fulfillment performance, customer feedback, and issue resolution to support continuous improvement.

Qualifications

• Minimum 1 year of experience in operations, logistics, customer service, or order fulfillment—preferably in e-commerce, lifestyle, or consumer electronics sectors.

• Familiarity with online sales platforms such as Lazada, Shopee, TikTok Shop, and backend systems like Shopify, and inventory/fulfillment tools.

• Basic proficiency in Excel for order tracking, reporting, and simple data analysis.

• Strong organizational skills with the ability to manage multiple workflows and meet tight deadlines.

• A proactive, problem-solving mindset with the initiative to identify and resolve issues independently.

• Excellent verbal and written communication skills, with a customer-first attitude and experience handling service escalations professionally—both before and after purchase.

• High attention to detail, especially in managing order data, customer information, and service documentation.

• Bonus: Experience working with consumer tech/lifestyle products or managing warranty/repair workflows.

Job Description

• Manage the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Responsible for the Company's infrastructure related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution comply with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

Logistics Operations Executive

Location: Central Singapore

Our client is a well-established logistics company seeking a Logistics Operations Executive to support daily freight operations and ensure smooth shipment coordination.

Responsibilities

• Coordinate import and export shipments via air and sea freight.

• Prepare and process shipping documents and ensure compliance with regulations.

• Liaise with customers, carriers, transport providers, and internal teams.

• Monitor shipment status and provide timely updates to customers.

• Resolve operational issues and support daily logistics activities.

Requirements

• Minimum 3 years of experience in freight forwarding or logistics operations.

• Familiar with shipping documentation and import/export procedures.

• Proficient in Microsoft Office applications.

• Strong attention to detail and organizational skills.

• Able to work independently in a fast-paced environment.

Interested candidates, please submit your updated resume to:

Audrey Tan
Email: ivytan@jobally.com.sg

EA Personnel Registration No.: R1106847
EA Licence No.: 18C9228