Total 2 job vacancies in Tokyo, Tokyo

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within a Business-to-business (B2B) capacity.  They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.

What you get to do in this role:

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial  Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Occasional travel for training and/or meetings may be required.

Shape the Future of Smart Delivery in Japan

Packcity Japan is redefining how people receive parcels in one of the world’s most advanced and demanding markets. As the operator of Japan’s largest open smart locker network under the “PUDO” brand and a joint venture backed by Quadient’s global Parcel Pending platform, we sit at the intersection of technology, logistics, retail, and urban lifestyle innovation.

We are now seeking a Strategic Account Manager to play a pivotal role in expanding Japan’s out-of-home delivery ecosystem. This is a high-impact, senior role for a commercially astute leader who thrives on partnership, innovation, and long-term value creation.

As Strategic Account Manager, you will work closely with strategic partners across e-commerce, logistics, retail, and adjacent industries, acting as a trusted advisor and subject matter expert in smart locker and out-of-home delivery solutions.

From identifying latent customer needs to shaping and executing complex commercial initiatives, you will lead business development efforts that improve consumer lifestyles while delivering sustainable growth for Packcity Japan. You will collaborate closely with senior stakeholders—both internally and externally—to take projects from concept through to successful execution.

This role offers a rare opportunity to innovate locally in Japan while contributing to solutions that can scale globally.

Key Responsibilities

• Lead solution consulting for out-of-home delivery and smart locker innovations
• Build and execute strategic partnerships with key industry players
• Develop and manage senior, C-level relationships and lead complex negotiations
• Create and drive revenue plans, tracking progress against clear KPIs
• Lead contract negotiation, execution, and ongoing partner management
• Represent Packcity’s solutions, achievements, and vision internally and externally
• Influence and lead across functions, working with cross-functional project teams

Why Join Packcity Japan?

• Be part of a market-shaping platform at the forefront of smart city and delivery innovation
• Work in a role with real influence across Japan’s logistics and retail ecosystem
• Combine local impact with global scale through Quadient’s international network
• Join a collaborative, forward-thinking environment where leadership truly matters

If you are excited by strategic partnership, innovation, and building the future of delivery in Japan, we’d love to hear from you.