Total 20 job vacancies in SEREMBAN

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

• 一家成熟的快速消費品/食品飲料製造公司
• 基本工資：1800 馬幣 - 2200 馬幣
• 提供固定津貼。
• 提供銷售獎勵。
• 每週工作 5 天

銷售代表工作職責

• 利用強而有力的論點向潛在客戶銷售清真產品和服務
• 維持良好的業務關係以確保未來的銷售
• 運用強而有力的論據，向現有客戶和潛在客戶展示、推廣和銷售產品/服務。
• 對現有/潛在客戶進行成本效益和需求分析，以滿足他們的需求。
• 建立、發展和維護良好的業務和客戶關係
• 加速解決客戶問題和投訴
• 達成計畫中約定的銷售目標和業績
• 與團隊成員和其他部門協調銷售工作
• 分析區域市場潛力，追蹤銷售和狀況報告
• 供應管理，包括客戶需求、問題、興趣、競爭活動以及新產品和服務的潛力報告。
• 跟上最佳實踐和推廣趨勢
• 透過客戶回饋持續改進

工作職責

銷售代表的職責包括：

• 運用充分的論點向潛在客戶銷售產品和服務
• 維護良好的業務關係以確保未來的銷售
• 運用充分的論點，向現有客戶和潛在客戶展示、推廣和銷售產品/服務。
• 對現有/潛在客戶進行成本效益和需求分析，以滿足他們的需求。
• 建立、發展和維護良好的業務和客戶關係
• 透過電話推銷聯繫潛在客戶
• 加快解決客戶問題和投訴，以最大限度地提高客戶滿意度

在既定時間內達成既定的銷售目標和績效：

• 與團隊成員和其他部門協調銷售工作
• 分析區域市場潛力，追蹤銷售狀況和狀態報告
• 供應管理，包括客戶需求、問題、興趣、競爭活動以及新產品和服務的潛力報告。
• 密切關注最佳實踐和推廣趨勢
• 透過回饋不斷改進

職位要求

• SPM證書/文憑
• 1-2年銷售代表工作經驗
• 擁有快速消費品/食品飲料相關工作經驗者優先考慮
• 熟練微軟辦公軟體
• 具備建立高效商業專業關係的能力
• 積極主動、目標明確，並擁有良好的銷售業績記錄。
• 銷售、談判和溝通技巧
• 優先排序、時間管理和組織能力
• 願意在芙蓉工作（1個空缺）
• 自備交通工具
• 現有1個全職職缺

福利待遇

• 佣金和獎金
• 津貼（差旅補助、交通費等）
• 定期團隊活動
• 個人發展機會

• Well established FMCG /F&B manufacturing company
• Basic Salary RM1800 - RM2200
• Fixed Allowance provided.
• Sales Incentive provided. 
• 5 Working Days / Week

Kerja Tugas Wakil Jualan

• Menjual halal produk dan perkhidmatan menggunakan hujah yang kukuh kepada bakal pelanggan
• Mengekalkan hubungan perniagaan yang positif untuk memastikan jualan masa hadapan
• Mempersembahkan, mempromosi dan menjual produk/perkhidmatan menggunakan hujah yang kukuh kepada pelanggan sedia ada dan bakal pelanggan
• Laksanakan analisis kos--faedah dan keperluan pelanggan sedia ada/bakal untuk memenuhi keperluan mereka
• Mewujudkan, membangun dan mengekalkan hubungan perniagaan dan pelanggan yang positif
• Mempercepatkan penyelesaian masalah dan aduan pelanggan
• Mencapai sasaran dan hasil jualan yang dipersetujui dalam jadual
• Menyelaraskan usaha jualan dengan ahli pasukan dan jabatan lain
• Menganalisis potensi pasaran wilayah, menjejaki jualan dan laporan status
• Pengurusan bekalan dengan laporan tentang keperluan pelanggan, masalah, minat, aktiviti kompetitif, dan potensi untuk produk dan perkhidmatan baharu.
• Ikuti perkembangan amalan terbaik dan aliran promosi
• Perbaikan secara berterusan melalui maklum balas pelanggan

Job Responsibilities

Sales Representative duties and responsibilities include:

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule :

• Coordinate sales effort with team members and other departments
• Analyze the territory market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback 

Job Requirements 

• SPM, Certificate / Diploma 
• 1-2 years of working experience as a Sales Representative 
• Working experience dealing with FMCG / F&B related is added advantage 
• Good knowledge of MS Office
• Ability to build productive business professional relationship
• Highly motivated and target driven with a proven track record in sales
• Selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Willing to work at Seremban (1 vacancy)
• Possess own transport 
• 1 Full time position is available

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Peluang pembangunan peribadi

• Well established FMCG /F&B manufacturing company
• Basic Salary RM1800 - RM2200
• Fixed Allowance provided.
• Sales Incentive provided. 
• 5 Working Days / Week

Kerja Tugas Wakil Jualan

• Menjual halal produk dan perkhidmatan menggunakan hujah yang kukuh kepada bakal pelanggan
• Mengekalkan hubungan perniagaan yang positif untuk memastikan jualan masa hadapan
• Mempersembahkan, mempromosi dan menjual produk/perkhidmatan menggunakan hujah yang kukuh kepada pelanggan sedia ada dan bakal pelanggan
• Laksanakan analisis kos--faedah dan keperluan pelanggan sedia ada/bakal untuk memenuhi keperluan mereka
• Mewujudkan, membangun dan mengekalkan hubungan perniagaan dan pelanggan yang positif
• Mempercepatkan penyelesaian masalah dan aduan pelanggan
• Mencapai sasaran dan hasil jualan yang dipersetujui dalam jadual
• Menyelaraskan usaha jualan dengan ahli pasukan dan jabatan lain
• Menganalisis potensi pasaran wilayah, menjejaki jualan dan laporan status
• Pengurusan bekalan dengan laporan tentang keperluan pelanggan, masalah, minat, aktiviti kompetitif, dan potensi untuk produk dan perkhidmatan baharu.
• Ikuti perkembangan amalan terbaik dan aliran promosi
• Perbaikan secara berterusan melalui maklum balas pelanggan

Job Responsibilities

Sales Representative duties and responsibilities include:

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule :

• Coordinate sales effort with team members and other departments
• Analyze the territory market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback 

Job Requirements 

• SPM, Certificate / Diploma 
• 1-2 years of working experience as a Sales Representative 
• Working experience dealing with FMCG / F&B related is added advantage 
• Good knowledge of MS Office
• Ability to build productive business professional relationship
• Highly motivated and target driven with a proven track record in sales
• Selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Willing to work at Seremban (1 vacancy)
• Possess own transport 
• 1 Full time position is available

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal development opportunities

- You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.

-  You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

- You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues. 

- You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .

- You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).

- You handle cashering 

- You order the right amount of stock needed from store and refill them when stock arrived.