Total 23 technical support engineer job vacancies in Shah Alam

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

工作職責範圍：

該職位的主要職責是透過管理現有客戶、開發新商機、拓展策略市場以及建立強大的產品影響力，在指定區域內實現公司銷售目標。此外，該職位還需就當前市場狀況提供回饋，並就如何維持公司市場競爭力提出建議。最終目標是達成銷售目標並維持良好的應收帳款狀況。

職位說明 ：-

• 達成年度銷售預測，以促進銷售目標和目的的實現。
• 主動聯繫現有客戶和潛在客戶，以促進銷售和獲取諮詢。
• 回應、推薦和建議工業終端使用者諮詢的公司產品
• 在指定區域（巴生谷和霹靂州）開發和維護新客戶，並重新啟動不活躍客戶。
• 分析市場趨勢、競爭對手活動和定價策略；提出應對措施以獲取市場份額
• 取得有關競爭對手帳戶和動態、定價的市場回饋，並提出進攻/反擊策略，例如透過定價來獲取市場份額。
• 準備技術簡報並推廣公司產品和服務
• 與內部和外部人員進行有效溝通並建立良好關係
• 熟悉標準產品開發和部門工作流程。
• 提交每週銷售活動報告和每月銷售報告。
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少需要3年相關領域的工作經驗，有工業銷售經驗者優先考慮。
• 熟練英語口語和寫作能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏、不斷變化的環境中承受壓力並獨立完成工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。
• 應徵者必須至少持有機械工程/電氣工程/工業工程或相關專業的證照/文憑/學位。
• 必須持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

Test Strategy & Development

• Develop cost-effective and high-efficiency test solutions for GaN and Silicon device families.
• Create, debug, and release test programs on discrete testers and mixed signal ATE platforms. Lead the transition of legacy platforms to new technology nodes.

Hardware Design & Requirements

• Lead the design reviews and acceptance of high-performance test interface hardware provided by external vendors.
• Design test hardware including load boards, probe heads, and sockets.
• Define test hardware requirements based on device specifications and characterization data

Execution & Sustaining

• Support New Product Introduction (NPI) through validation, release, and yield ramp activities.
• Provide sustaining support for production products and test platforms.
• Lead platform conversions and drive efficiency improvements across multiple ATE systems.

Technical Expertise

• Apply knowledge of wide bandgap semiconductors, power devices, and analog measurement techniques.
• Perform high-voltage and high-current testing safely and efficiently.
• Use lab tools such as oscilloscopes, DMMs, spectrum analyzers, and ATE debugging utilities.

Cross-functional Collaboration

• Partner with design, product, reliability, test, and operations teams to ensure smooth project execution.
• Organize technical data and present findings for engineering and management teams

Renesas is seeking for a supplier quality engineer for its Outsourced assembly and test subcontractor management. The Subcontractor Quality Engineer is responsible for providing support of Supplier Quality Systems through identification and evaluation of key process metrics, verification of Renesas specific requirements, support of Quality and risk mitigation activities, continuous improvements, audits and implementation of best-known-practices. This role ensures that established manufacturing inspection, sampling and statistical process control procedures are followed and assure compliance to in-house and/or external specifications and standards, such as ISO9001, ISO14001, ISO/TS16949 wherever applicable.

Key Responsibilities:

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D) and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

SQE (Supplier Quality Engineer) for Assembly sites (OSAT an IM sites)

Key Responsibilities

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D), and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program, and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

In this role you will be part of a Field Service team providing a prompt and effective service to customers within the Water, Power, Petrochemical oil & gas and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

• Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement
• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

In this role you will be part of a Field Service team providing a prompt and effective service to customers within the Water, Power, Petrochemical oil & gas and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.