Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.

Key Responsibilities:
1) End-User Support

• Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
• Respond to IT incidents and service requests logged via the service desk system
• Troubleshoot common hardware and software issues under guidance
• Support Microsoft Windows operating systems and standard office applications
• Escalate unresolved issues to senior engineers or specialist teams

2) Device Setup & Maintenance

• Assist with setup, installation, and replacement of end-user devices
• Support device imaging and configuration following standard procedures
• Help maintain IT asset records and inventory tracking
• Assist with user onboarding and offboarding activities

3) User Administration

• Support basic user account activities such as password resets and access requests
• Follow defined IT security and access procedures

4) Documentation & Operations

• Follow standard operating procedures (SOPs) and support guidelines
• Assist in updating user guides and basic documentation

5) Customer Service

• Provide friendly, professional, and responsive support to users
• Communicate clearly with users on issue progress and resolution
• Work collaboratively with IT team members

Requirements:

• ITE or Diploma in Information Technology or related discipline
• Preferably 2 years of experience in IT support or helpdesk role (fresh graduates welcome)
• Internship or school project experience in IT support is an advantage
• Basic knowledge of Microsoft Windows 10 / 11
• Familiarity with Microsoft Office applications
• Understanding of desktop and laptop hardware
• Basic knowledge of printers and connectivity issues
• Willingness to learn and take guidance
• Good communication and interpersonal skills
• Customer-oriented mindset
• Responsible, reliable, and team-oriented
• Office hours with occasional after-hours support required
• Entry-level IT certifications such as CompTIA, Microsoft Fundamentals, or ITIL Foundation will be advantageous

Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core.

Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics.

Role

As the Technical Lead for Customer Success, you will drive the strategic adoption of Intrinsic’s product suite across the challenging production environments of our industry-leading partners.

You and your team will partner closely with our customers to drive the end-to-end delivery of complex robotic automation systems. Ensuring a smooth customer experience from initial outreach, through architecting technical solutions, to delivering first-of-a-kind production deployments and managing long-term lifecycle success.

As part of the regional leadership team, you will collaborate closely with our global leadership team to convert Intrinsic’s Go-To-Market strategy into regional actions. As the Technical Lead you will be accountable for technical feasibility and execution across all APAC engagements and to leverage your team to maximize the business outcomes across them. All while ensuring close alignment with a wide range of external and internal stakeholders.

How your work moves the mission forward

• Partner with cross-functional teams and lead the conceptualization, scoping, and production delivery of novel industrial robotic solutions that solve real-world customer challenges.
• Drive alignment on scope and timelines, across internal and external stakeholders, with technical and non-technical background, balancing technical feasibility with risk management and high-quality outcomes. 
• Proactively monitor existing production systems and drive root-cause analysis and resolution on likely high-severity customer issues, before they impact production.
• Design, implement, and maintain high-quality software while guiding customers to apply Intrinsic’s products effectively. 
• Act as a bridge between customers and internal teams, especially to shape our product roadmap and to serve as a senior escalation point for APAC customers. 
• Act as a bridge to global leadership, especially by proactively identifying and raising areas in which refinements in our strategy are needed.
• Manage and grow the regional Customer Success engineering team, especially by cultivating team motivation through clear communication, providing the "why" and "how" behind strategic changes and regional decisions.

Skills you will need to be successful

• A demonstrable history of successfully leading engineering projects, coupled with a genuine drive and passion for close, everyday user engagement alongside the Business Development and Product teams.
• Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience.
• Proficiency in modern software development, specifically with C++ and/or Python in a professional environment.
• Advanced end-to-end understanding of industrial automation systems and a proven track record of delivering robotics solutions into production, paired with the change management skills necessary to ensure seamless operational adoption.
• Skilled at reconciling competing constraints through critical thinking and the ability to guide customers to scalable solutions, particularly when introducing novel tech to established industrial sectors.
• Concise and clear communicator with a professional fluency in English and a willingness to frequently travel internationally to support customer engagements hands-on. 

Skills that will differentiate your candidacy

• Experience leading and scaling a forward-deployed engineering team, including building repeatable playbooks for customer onboarding as well as deployment and diagnostics of state of the art robotic production systems.
• Expertise in navigating cultural nuances and building trusted, high-level relationships with operational executives and technical leaders internationally, specifically across the APAC region.
• Demonstrable experience in one or more of the following areas: industrial robot programming (e.g., Fanuc, KUKA, UR, ABB, Yaskawa), PLC programming (e.g., Beckhoff, Siemens), machine vision or industrial bus systems (especially EtherCAT), virtual commissioning and simulation
• Familiarity with cloud-native technologies and distributed systems, such as Kubernetes, gRPC, Protobuf, Bazel, and real-time architectures.

Tech Lead – Data Centre Network Architecture & NFVi

Singapore | 12-Month Renewable Employment Term

About the Role

We are seeking an experienced Tech Lead – Data Centre Network Architecture & NFVi to support a strategic enterprise customer engagement in Singapore.

This is a senior customer-facing role combining technology advisory, solution architecture, network consultancy and delivery leadership. The successful candidate will assess customers’ existing network environments, identify architecture gaps and recommend future-state solutions aligned with business objectives, industry trends and operational requirements.

The role requires a strong combination of Data Centre networking expertise, hands-on implementation experience and the ability to engage confidently with senior stakeholders, including VP and C-level executives.

Key Responsibilities

Customer Advisory and Solution Consulting

• Build trusted-adviser relationships with customers, technical teams and senior executives.
• Assess customers’ current network architecture across multiple domains and recommend practical improvement areas.
• Identify architecture gaps, risks and technology opportunities.
• Advise customers on future-state infrastructure architecture based on industry trends and business requirements.
• Translate complex technical solutions into clear business outcomes for senior stakeholders.
• Provide pre-sales support, solution scoping and technical consultancy across multiple technology domains.
• Contribute to effort estimation, implementation timelines and solution options while managing customer expectations.

Data Centre Network Architecture

• Lead the design of high-level and low-level Data Centre network solutions.
• Architect scalable, resilient and secure network infrastructure environments.
• Design and advise on solutions involving:Cisco ACIVXLAN EVPNMulti-Pod and Multi-Site architectureData Centre Interconnect (DCI)WAN and LAN networkingSoftware-Defined WANSoftware-Defined AccessNetwork Functions Virtualisation Infrastructure (NFVi)Service orchestration
• Evaluate emerging technologies and recommend suitable adoption strategies.

Project Delivery and Implementation

• Lead end-to-end project delivery, including planning, design, network staging, implementation, migration, testing and handover.
• Provide technical leadership during deployment and infrastructure transformation projects.
• Support troubleshooting of network incidents and technical issues during project implementation.
• Provide remote or onsite deployment support where required.
• Work closely with project managers, customer relationship teams, account teams, business units and cross-functional stakeholders.

Technical Leadership and Capability Development

• Mentor engineers and provide technical guidance to delivery teams.
• Support capability development through knowledge sharing, training and coaching.
• Develop reusable tools, automation scripts and delivery best practices.
• Promote the use of automation and AI tools to improve delivery efficiency.
• Support the incubation of new end-to-end services and technology solutions.

Required Skills and Experience

• Minimum 10 years of relevant experience in Data Centre networking, infrastructure architecture, network consultancy or solution delivery.
• Strong experience in Data Centre network planning, design and implementation.
• Deep hands-on experience with Cisco ACI and VXLAN EVPN.
• Experience designing or implementing Multi-Pod and Multi-Site architectures.
• Strong knowledge of Cisco Nexus platforms, including:Nexus 9000Nexus 7000Nexus 5000Nexus 2000
• Experience with Catalyst series switches, DCI and virtualised network environments.
• Good knowledge of WAN, LAN, SD-WAN and Software-Defined Access technologies.
• Experience with NFVi solutions and service orchestration.
• Strong customer-facing consulting and stakeholder-management skills.
• Ability to present complex architecture recommendations clearly to senior executives.
• Experience leading project delivery from solution design through implementation and handover.

Additional Technical Knowledge

Experience in the following areas will be advantageous:

• Linux and Python
• Java
• Virtualisation technologies
• OpenStack
• Kubernetes and containers
• Network automation
• Public and private cloud environments
• AWS, Microsoft Azure or Google Cloud Platform
• Practical use of AI tools to support delivery and technical operations
• Financial Services Industry environments

Certifications

Relevant professional certifications are highly preferred, such as:

• CCIE or CCDE
• Cisco specialist certifications
• VCP or VCDX
• RHCE
• AWS, Azure or Google Cloud certifications
• Other recognised network, infrastructure or cloud certifications

Employment Details

• Location: Singapore
• Employment Term: 12-month renewable employment term
• Work Arrangement: Customer-facing role with onsite support where required
• Seniority Level: Senior Technical Lead / Architect / Principal Consultant

Ideal Candidate Profile

The ideal candidate is a senior Data Centre Network Architect or Consultant who combines strong Cisco technical expertise with hands-on delivery capability and customer-facing consulting experience. You should be comfortable advising senior stakeholders, leading complex infrastructure projects and guiding technical teams through architecture design and implementation.

Interested candidates may apply with an updated resume and provide the following information:

• Current availability or notice period
• Current salary
• Expected salary
• Citizenship or residency status
• Relevant Cisco certifications
• Brief summary of experience with Cisco ACI, VXLAN EVPN, Multi-Pod, Multi-Site and NFVi solutions

Business Development Manager in the “Tech & Services” sector

Within the Team France Export team of the French Chamber of Commerce in Singapore, the candidate will be in charge of supporting the development of French companies in Singapore.

RESPONSIBILITIES

The mission of the Business Development Manager in the "Tech & Services" sector (IT & Tech (Telecom, Cyber- security, IoT, e-commerce, RetailTech, FinTech, AI) includes among others:

1. Identify leads for individual project assignments and lead their implementation (market research, prospection, test on the offer...) (60% of time)

• Increase the flow of prospects: animation and development of a network of business introducers (Business France ASEAN, Business France in Paris, clusters/professional associations, regions, economic expansion committees, etc.), consolidation/constitution of prospecting databases
• Commercial development: gathering and formalising the client's needs, drawing up a tailor-made offer solutions and quotations, and following up with the client until payment
• Production: drawing up specifications, selecting potential business partners according to the client's priorities, approaching targets directly, organising the appointment schedule, supporting the client and monitoring client satisfaction

2. Organisation of collective project initiatives (market discovery mission, B2B meetings, webinars, conferences, French Pavilion at trade fairs, etc.) (30% of time)

a) Business development, i.e., sourcing companies and identifying potential targets in the context of:

• Discovering the Singaporean market in the form of "Business Trip" or "Learning expedition" (business groups, professional federations, business or engineering schools, etc.)
• "French Pavilions" at trade shows in Singapore (French companies wishing to rent an exhibition space to promote themselves in Asia)
• Tailor-made professional events (symposium, inauguration, networking event...)

b) Production:

• Organisation and management of all aspects of the event (budget, planning, resources and partners involved, logistics with organisers and suppliers, management of unforeseen events if necessary, communication support, reception-briefing...), to ensure the smooth running of the event and the satisfaction of the client(s).
• Promote events through emails, calls, social media, articles, etc.

3. Market intelligence and documentary production (10% of time)

• Monitoring and analysis of market trends and needs (drafting/updating of market sheets, country sheets, sector analyses, drafting of articles and news items, etc.), monitoring of local and regional regulations, participation in networking events/trade shows/conferences, etc.
• Regular communication and management of the relationship with public and private operators (telephone or on line exchanges / physical meetings) in France and in Singapore, participation in events in France to promote the Singapore market, direct approach of prospects (to identify common interests and establish partnership strategies)

Requirements

• French and English: spoken, read and written necessary to communicate with French companies and to liaise with the Singaporean economic ecosystem
• Experience/Interest in the sector(s) of  IT & Tech (Telecom, Cyber-security, IoT, e-Commerce, RetailTech, FinTech, AI)
• Skills in business development, event organisation and project management
• Proactivity and team spirit (willing to go beyond the strict job description when the activity requires it)
• Organised, attentive to details and deadlines
• Ability to work independently and to make proposals to develop the activity of the structure
• Ability to travel 1-2 times a year, outside of Singapore
• Minimum 3years of professional experience
• Sales/marketing degree would be a plus
• Knowledge of customer relationship management tools (Microsoft Pack Office, CRM tool)

Job Summary
Transaction Execution

• Conduct and manage due diligence inquiries of target company using due diligence checklists to understand their business, assets, capabilities, ESG and financial performance, as well as strategic fit
• Provide overall project management of the assigned M&A transactions, including coordination with clients, counterparty and external advisors such as Legal, Accounting, Tax to enable diverse capabilities
• Review public filings, research reports, business plans and financial information to produce operating and financial models
• Develop financial / valuation models to evaluate investments, reorganisations, disposals, acquisitions and other corporate finance transactions
• Conduct valuation assessment and provide valuation advice
• Conduct comprehensive research into company/industry/geographic market for a M&A transaction and prepare materials such as teasers, information memorandums, and other marketing materials.
• Manage and develop administration and documentation for assigned M&A transactions

Assist on transaction structuring

• Assist in negotiating commercial points on behalf of the client
• Assist in preparation of board materials and other approvals required by the client

Sector Knowledge/ Origination

• Contribute to the Cleantech & Environment sector M&A team which include (Renewable Energy, Conventional Power, Utilities, Environmental Services, Water, Waste, Electric Mobility Value Chain, Battery Storage, Geothermal, etc)
• Originate new business and opportunities by leveraging strong understanding of clients’ business and a consultative approach to provide tailored, structured solutions that meet their needs
• Participate in origination and execution of transactions, primarily leading the origination / pitch phase and support through to closing
• Originate / provide strategic deals and support in consultation with coverage teams and product partners

Key Responsibilities

• Maintain up to date knowledge on clients and targets, including preparing sector/ country landscape updates, maintaining trading/ transaction comparables
• Research and analysis of markets and industries
• Research and financial analysis of companies based on company information, research reports, and other information sources
• Participate in sector forums and conferences

Our Ideal Candidate

• Bachelors in Banking & Finance or Accountancy
• 7 + years of investment banking sector experience in M&A
• Has worked on multiple M&A deals in renewable energy/ power and utilities sector in South-East Asia and North Asia
• Decent level of VP/ Director/ deal team level client relationships in the renewable energy/ power and utilities sector
• Has led SPA/ W&I workstreams independently on M&A transactions in the renewable energy/ power, utilities sector
• CFA is a plus and previously CMFAS certified
• Written and Spoken Mandarin as the role will be working closely with the North Asia market (China,Taiwan)

Role Specific Technical Competencies

• Financial Forecast and Modelling
• Financial Analysis
• M&A Process and Documentation
• Valuation
• Business Acumen
• Industry Knowledge
• Client Management

Job Summary

• As an Engineering Lead, you will be responsible for overseeing delivery of high-quality, innovative products and solutions. Your role will involve strategic planning, technical leadership, and ensuring that projects are completed on time and within budget. You will collaborate closely with cross-functional teams, including product management, design, and operations, to drive the development of scalable and reliable systems.

Key Responsibilities

Strategy

• Align technical solutions with strategic organisational goals and long-term vision.

• Lead and implement detailed technical solutions for complex, organization-wide projects including end-to-end holistic solution design (interfacing systems).

• Develop and drive technology strategy and roadmap in collaboration with the Subdomain Tech Lead.

• Provide high-level analysis for planning, and initiatives implementation approaches.

• Expert in solution sizing, estimation, and project forecasting

• Support audit reviews and exercises.

• Drive RFP and vendor evaluation exercise along with PO to ensure SCB technical standards are met

Business

• Act as a senior escalation point for technical issues.

• Promote engineering craftsmanship and drive strategic business value.

• Collaborate with PO and align technical solutions to support prioritized backlogs to deliver value driven capabilities.

• Oversee technical delivery and excellence across multiple squads or hives.

• Influence prioritization for technology backlog and strategic initiatives.

• Knowledge on Wealth domain and technology would be added advantage. (knowledge on MS Dynamic is preferred).

Processes

• Improve engineering processes to drive efficiency and collaboration.

• Analyse and mitigate dependencies to enable quality and speed of delivery.

• Drive solution standardization and service reusability.

• Define frameworks and standards for product.

• Actively contribute to process improvement and innovation

• Collaborate with IT Change and Release Managers to develop strategic delivery and release plans with technical dependencies.

• Ensure high-level technical consistency of solution with business and enterprise technology standards.

• Foster a culture of continuous learning and technical excellence within squads.

People & Talent

• Able to work with cross functional team.

• Able to influence technical adoption by squad teams

Risk Management

• Mitigate technical risks and ensure high-quality delivery.

• Ensure compliance with application security and regulatory standards.

• Manage technical risks throughout the delivery lifecycle.

• Support required solution to achieve ERR Treatment plan

• Proactively identify and address potential risks.

• Ensure compliance with bank compliance guidelines & standards (e.g. data protection)

Governance

• Ensure product and solution development is aligned with enterprise architecture and standards.

• Maintain consistency in technical practices across squads.

• Lead governance of application/platform-specific technical standards.

• Address tech compliance (ESDLC) requirements throughout the delivery lifecycle.

• Represent sub domain in relevant architecture forum and drive vendor solutions in accordance with organizational standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Domain Tech Lead

• Chief Product Owner / Product Owners

• Architecture Team

• Release Managers

Other Responsibilities

• Embed Here for good and Group’s brand and values in Wealth Journey squad;

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 15+ years of experience in software engineering, with proven track record as an Engineering Lead / Solution Lead in large-scale enterprise environments

• Mandatory: Hands-on experience in implementing AI/ML solutions within a banking environment, ideally within Wealth / Private Banking use cases (e.g. client insights, personalization, RM tools)

• Strong expertise in solutioning & architecture design, translating business requirements into scalable, secure, and compliant technology solutions

• Deep understanding of SDLC and Agile/Lean methodologies, with experience delivering complex initiatives in Agile environments

• Solid experience with API-led architecture, microservices, and integration technologies (MQ, Kafka, Solace)

• Strong technical foundation in J2EE, OOA/OOP principles, and modern engineering practices

• Experience with cloud platforms, containerization (e.g. Kubernetes), and DevOps/SRE practices including CI/CD pipelines

• Strong experience working with relational and NoSQL databases

• Excellent stakeholder management, communication, and leadership skills, with experience managing global cross-functional teams

• Strong analytical, problem-solving mindset, with the ability to quickly learn and apply emerging technologies

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

• Relevant certifications in software development, project management, or Agile methodologies (e.g., AWS Certified Solutions Architect, PMP, Certified ScrumMaster)

Role Specific Technical Competencies

Application Delivery Process

• Proven experience in managing and delivering complex technical projects in an enterprise environment.

• Ability to lead multiple projects simultaneously while ensuring quality and timely delivery.

• Strong organizational skills and attention to detail.

• Experience with Agile and Scaled Agile Framework (SAFe) methodologies.

• Capability to coordinate and collaborate with cross-functional teams and stakeholders.

• Specific examples of past project management successes, demonstrating effective leadership and delivery.

Technical Skills

• Strong engineering background with extensive experience in delivering high-quality technical solutions in an enterprise environment.

• Ability to interact with APIs, databases, and other technical components.

• Proficiency in understanding code and its implications on the system, enabling effective technical conversations and decision-making.

• Knowledge of modern software development practices and tools.

• Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud).

Problem Solving

• Strong analytical and problem-solving skills honed through years of practical experience in the field.

• Ability to think critically and make sound technical decisions under pressure.

• Experience in identifying, diagnosing, and addressing complex technical problems.

• Capability to balance short-term fixes with long-term solutions, leveraging past experiences to guide decisions

Technical Aptitude

• Deep understanding of the software development lifecycle (SDLC) and best practices in architecture.

• Ability to design scalable, reliable, and secure solutions based on extensive industry experience.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, version control systems).

• Experience in setting up and maintaining engineering practices to high standards, with tangible examples from previous roles.

• Ability to drive technical conversations and provide mentorship based on a wealth of practical experience.

Others

• Excellent communication skills, both verbal and written, crucial for effective interaction in an enterprise environment.

• Strong interpersonal skills and the ability to work effectively with diverse teams.

• Effective stakeholder engagement skills.

• Experience in documenting technical designs and solutions for a range of audiences.

• Ability to articulate complex technical concepts in a clear and concise manner.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and theU.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Lead and assist in operational and support activities including case management, troubleshooting and onsite engineering support.
• Plan, coordinate and perform testing activities such as regression, load, performance, integration, and acceptance testing.
• Plan and assist in configuring, maintaining and troubleshooting servers and workstations in production and test environments.
• Lead and assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
• Lead and assist in deployment of custom software.
• Manage and implement software change requests.
• Provide administration and support services for custom systems and software releases. Example system administration tasks include file access control, user administration and change management on production and test environments.

Job Requirements:

• At least 6 years’ experience in development of production software in C/C++.
• Knowledge in Object Oriented Programming, Secure Coding, .NET programming, Python/PowerShell scripting and/or UI programming is preferred.
• Familiar with source code version control tools such as GIT.
• Strong interest in software development and engineering.
• Possess initiative and willingness to learn.
• Good written and oral communication skills.
• Ability to lead a small team
• Singaporeans only

Find out more:  https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Industry: Logistics / Hi-Tech

Conducive Working Environment

Location: East

Responsibilities:

• Conduct regular meetings with workcentre to validate and follow up on manufacturing issues that is related to logistics
• Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with appropriate process owners to address the issues through periodic (weekly/ daily) meeting
• Drive reported logistics issues for proper containments, correction and preventive actions
• Handle workcentre complaints and tasks; and perform root-cause analysis to identify and propose effective correction and process improvements
• Process audit lead for site focal and perform quarterly process audit and report out findings closure on monthly, and quarterly basis
• Draft and prepare quality instructions, guidance, stand down for quality
• Site quality focal for first line quality matters in logistics that supports customer manufacturing activities
• Prepare reports on weekly, monthly, and quarterly basis for logistics review with customer
• Conduct visual inspection and report any non-conformity / exception from shipment
• Support management to achieve required KPI
• Participate in process improvement initiatives and implementation
• Continuously striving for higher level of performance efficiency

Requirements:

• Experience with implementation of 8D, CAPA (Corrective and Preventive Action) programs
• Certifications advantage including but not limiting to Six Sigma, Internal Auditor, etc.
• Quality inspection and auditing experience
• Knowledge of tools, concepts, and methodologies of quality associate
• Industry specified experience in manufacturing preferred
• Knowledge of relevant regulatory requirements such as ISO9001:2015, GDPMDS, etc.

Job ID: JOB-00442

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Company Overview

Bravescape Management is a business consultancy specialising in residential and tenancy services. We assist corporate and individual clients with records management, streamlining processes to deliver efficient and clarity.

Job Summary

The Site Support Assistant will manage site administrative tasks, coordinate schedules, maintain/create digital site records, and support team communications to ensure smooth operations during a 6 month contract.

Responsibilities

• Conduct inspections and maintenance checks to ensure site conditions meet operational standards
• Manage and update digital site recordings and plans to maintain accurate site documentation
• Coordinate schedules and support team correspondence to facilitate effective communication
• Perform additional related duties as assigned to support site operations

Preferred competencies and qualifications

• Completion of 'N' or 'O' Level education (training provided)
• Communicate clearly in verbal English to support team interactions
• Collaborate effectively within a team environment to achieve shared goals
• Maintain attention to detail to ensure accuracy in work outputs
• Engage positively with colleagues using an outgoing and approachable manner
• Demonstrate responsibility and a strong work ethic in daily tasks
• Maintain physical fitness to perform duties that require mobility and being on the move

Other Information

• Work schedule: 5-day work week, Monday to Friday
• Working hours: 9am to 6pm
• Office location: Woodlands MRT (Causeway Point), 3-minute walk
• Application instructions: Submit CV with earliest available date, last drawn salary, and expected salary to the Executive Manager at genevieve.peh@bravescape.biz
• Only shortlisted applicants will be notified

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

·        Responsible for the safe and efficient movement of goods/cargo within the warehouse using a forklift. This includes receiving, storing, and dispatching goods/cargo, as well as maintaining warehouse cleanliness and compliance with Safety Management Standards and regulations;

·        Load and unload goods/cargo accurately on or off lorries, vans, trailers or containers, ensuring proper handling and securement;

·        Safely operate forklift to move and stack goods/cargo within the warehouse, placing them in the correct storage bays according to inventory-control instructions;

·        Receive incoming shipments, check for accuracy, and properly store goods/cargo in designated areas within the warehouse;

·        Assist with inventory control, conduct stock checks regularly, and maintain accurate records;

·        Pick, pack and check incoming and outgoing orders for shipping according to customer requirements;

·        Identify damaged goods and report shortages or quality issues;

·        Ensure forklift operators perform daily forklift inspections, identify and report any necessary repairs, and maintain safety through regular maintenance;

·        Responsible for and involved in performing the company’s annual stock take.

·        Performing any additional ad-hoc duties assigned by your Superior or Management.

We are looking for a System Support Analyst for one of our clients in the commodities sector, and your scope is as follows:

Role & responsibilities:

• Respond to all issues, making sure they are progressed effectively within any defined service levels
• To provide 1st, 2nd, and 3rd line support at the required service levels for all IT solutions that are hosted or managed by an external vendor, with the technical support strategy covering all in-house and vendor-purchased systems in use by the business
• Take ownership and deliver on key projects across the team to ensure continual improvement of service provided
• Constantly providing updates to the knowledge base and documenting new processes
• Work with other internal support groups and vendors of 3rd party systems in order to resolve issues with the implementation or operation of systems and services
• Monitoring business-critical processes and systems
• Where projects are initiated, as required, provide support and assistance in the coordination of activities or management of a third party to deliver developments for that project
• Ensure that deployments are implemented in accordance with the Release and Deployment procedures
• Feed change requests into the weekly CCB for approval and organise implementation where required.

Technical skills & expertise:

• Experience of working in a pressurised, fast-paced environment.
• Proven experience in providing quality customer service
• Proven experience in delivering projects with desired results to deadlines
• Strong understanding of Windows 7/10 and Active Directory, Intune, Office 365
• Experience of working with and troubleshooting issues related to MS Office Suites, including Exchange client support
• Must have hands-on experience with Servers, network equipment and network cabling for the role.
• MCSE or significant experience working with Microsoft Operating Systems and applications is required.
• Exposure to Citrix and Mobile Device Management would be preferable
• ITIL – Incident, Problem, Change, and Asset Management is preferred