Job ID: 1599982

Responsibilities:

Customer Service Leadership

• Lead and grow global Sales Support and Customer Service teams to deliver exceptional customer experiences.
• Oversee quote-to-order and order-to-cash processes, ensuring speed, accuracy, and high customer satisfaction.
• Define and execute service strategies aligned with regional objectives and global standards.
• Track and enhance key performance metrics such as response times, resolution rates, and revenue outcomes.
• Act as the escalation lead for complex customer issues, working cross-functionally to ensure prompt resolution.

Sales Support & Channel Enablement

• Collaborate with Sales, Product, Engineering, and Operations to deliver pre-sales support, including lead-time estimates and solution configuration.
• Ensure seamless order processing, pricing support, and coordination of product availability.
• Establish and manage customer feedback mechanisms to improve service quality and retention.
• Enable distributors through onboarding, training, and continuous support to maintain a consistent customer experience.

Operational Excellence

• Implement and uphold standardized processes, tools, and SLAs across Asia-Pacific to ensure consistent and scalable global account support.
• Support CRM and ERP system rollouts to optimize customer support workflows.
• Lead continuous improvement efforts across processes, tools, and systems (e.g., Salesforce, SAP, ModelN).
• Leverage data analysis to uncover trends, root causes, and improvement opportunities.
• Ensure adherence to company policies, regulatory standards, and service-level commitments.

Team Development

• Recruit, develop, and retain a high-performing support organization.
• Promote a culture centered on accountability, collaboration, and customer focus.
• Conduct performance evaluations and provide ongoing coaching and professional development opportunities.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related discipline required.
• An advanced qualification (e.g., MBA or equivalent) is preferred.
• More than 10 years of experience in customer support, inside sales, or commercial operations within a global technology or manufacturing environment.
• Demonstrated ability to lead and inspire high-performing, cross-functional, and geographically distributed teams.
• Proven success in driving customer support transformation and/or digital enablement initiatives.
• Strong understanding of global customer needs and the complexities of multinational operations.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and CRM platforms (e.g., Salesforce).

To Apply, please kindly email your updated resume to elaine@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Poh Geok (Elaine)

EA Personnel Reg. no.: R1105330

EA License no.: 07C5771

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Position : Assistant Marketing Communications Manager (Regional, B2B Tech)

• Location : International Business Park (Nearest MRT: Jurong East walking distance)

• Working hours : 5 days a week- HYBRID / Monday - Friday, 8.30 am - 5.30 pm

• Salary (commensurate with experience) : Up to $6300 + AWS + Medical/ Dental Allowance

• Duration : Permanent

• Industry : Develop and Manufacture an extensive range of building automation products

Main Responsibilities:

• Plan and execute regional corporate communication activities across Southeast Asia and India.

• Manage marketing communications campaigns, track performance, and prepare reports.

• Ensure brand consistency across all marketing materials and corporate communications.

• Develop and edit content for internal and external communications.

• Organize corporate events, media activities, and industry engagements.

• Build relationships with media partners and coordinate press opportunities.

• Source speaking opportunities, award submissions, and industry recognition platforms.

• Manage internal communications and company announcements.

• Liaise with vendors, agencies, and partners for marketing initiatives.

Requirements:

• Degree in Marketing, Communications, or related field.

• Minimum 5 years of Marketing Communications experience.

• Experience in B2B or technology industry preferred.

• Strong writing, editing, and communication skills.

• Experience in digital production or web-based project management.

• Familiar with CRM systems (e.g., Salesforce) is an advantage.

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin

Send your resume via Email to Jane@searchpersonnel.com.sg

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Join a global technology MNC with a strong presence in digital mapping and location-based services. This role sits at the intersection of product, engineering, and enterprise partnerships, supporting the delivery of B2B product solutions.

Key Responsibilities

• Drive the delivery of B2B product features by working closely with engineering, product, and business stakeholders

• Leverage generative AI tools to develop technical documentation, product assets, and demonstration materials

• Manage partner onboarding processes, including data collection workflows and integration support

• Track project milestones, identify risks, and ensure timely execution of product deliverables

• Gather and synthesize partner feedback into structured insights to support product roadmap decisions

• Support product launches through preparation of documentation and coordination with go-to-market teams

Requirements

• 1–3 years of experience in Product Management, Product Operations, Technical Program Management, Business Analysis, or related roles

• Familiarity with APIs, technical documentation, or data workflows

• Experience using AI tools (e.g. ChatGPT, Claude) to produce business or technical content

• Strong organisational skills with the ability to work in a fast-paced, collaborative environment
  

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to apply97[ADD]talentvis.com

EA License: 04C3537 | Talentvis Singapore
EA Personnel: R26160646 | Adrian Tan

Job Description:

We are seeking a dynamic and adaptable Project Manager to handle system operations, software coordination, project execution, and business support activities.

The role includes managing ERP / CRM systems (PHP-based), website updates, client coordination, office operations, and project execution support across software, hardware, and site activities.

The candidate should also be willing to learn mechanical rotating equipment and water treatment systems for better understanding of plant operations.

Key Responsibilities:

• Manage overall project coordination from planning to execution
• Handle ERP / CRM systems (PHP-based internal software)
• Coordinate system integration between software, hardware, and operations
• Maintain and update company website (WordPress knowledge is mandatory)
• Handle SEO, Google Business Profile, and online business activities
• Support sales, purchase, and equipment tracking systems
• Manage client communication and overseas client coordination
• Arrange and schedule office meetings, internal discussions, and client meetings
• Prepare and present client presentations and project updates
• Support documentation, ISO records, SOPs, and reporting tasks
• Assist in site coordination including installation, testing, and commissioning support
• Monitor project progress and ensure smooth execution
• Coordinate between technical, software, office, and site teams

Learning & Development:

• Willing to learn mechanical rotating equipment basics
• Gain understanding of water and wastewater treatment systems
• Develop knowledge in plant operations and industrial systems

Requirements:

• Experience in project coordination / management / operations support
• Strong knowledge of PHP-based CRM / ERP systems (or similar platforms)
• Good understanding of WordPress website management (mandatory)
• Knowledge of SEO and Google Business Profile management
• Experience in office coordination and client handling
• Exposure to system integration (software + hardware)
• Strong communication and organizational skills
• Ability to handle multiple tasks and project coordination activities

Preferred Experience:

• ERP / CRM system handling or administration
• Website management (WordPress)
• Client coordination and business support roles
• Exposure to engineering or industrial project environment

Key Skills:

• Project Management & Coordination
• PHP / ERP / CRM Systems
• WordPress Website Management
• SEO & Digital Business Activities
• Client Communication & Presentation
• Office Meeting Coordination
• Equipment Tracking & Reporting
• Sales & Purchase Support
• System Integration Support
• Learning mindset for technical systems

Prefer: Singaporean and previous CAT clearance

Project Start Date: July/Aug 2026

Looking for a season project manager to handle the entire life cycle of a project

The personnel shall be responsible to:

a. Provide project management services

b.                 Coordinate with all relevant parties (internal and execution) for smooth project execution

c. Participate and conduct reviews, surveys, integration and acceptance testing as the Organization's representative.

d.                 Arrange and manage meetings between the all parties (including sub-contractors )

e. Monitor and resolve project and integration issues

f. Establish necessary Non-Disclosure Agreements with third-party

g.                 Maintain independence by not becoming a sub-contractor to any other parties

h.                 Pursue the rectification of inadequacies whenever it appears

i.  Review and process the personnel security clearances for sub-contractor and related vendors.

Document Management& Review

The personnel shall be responsible to:

a. Consolidate and verify project documentation, including, but not limited to:

•          Certificate of completion

•          Requirements trace ability matrix

•          Review documents

•          Interface design documents

•          Safety reports

•          Installation control documents

•          Progress/status reports

•          Action item register

•          Acceptance test plans

•          Acceptance test procedures

•          Acceptance test reports

b.                 Submit verified documents to relevant parties for endorsement

c. Review and test eLearning and training content (if any)

Installation, Check-out, Integration and Testing Oversight

The personnel shall be responsible to:

a. Oversee and coordinate Installation, Check-out,

Integration and Testing (ICIT) works

b.                 Oversee logistics arrangements and equipment setup at

Organization premises

c. Oversee and ensure proper disposal of materials, including hazardous waste management

d.                 Oversee and support system integration testing and reviews

Training Coordination

The personnel shall be responsible to:

a.   Coordinate the logistics of the training courses provided by the

organization

b.  Review and manage the training content and processes, for example:

•          Scope of training

•          Quality of training materials and equipment

•          Quality of instruction

•          Topics requiring review or additional coverage

Logistics & Maintenance Support

The personnel shall be responsible to:

a.   Assist to draft and update system management reports:

•          Integrated Logistics Support(ILS) report where applicable

•          Post-acceptance operationalization and handover plans

•          Logistics Support Management Plan (LSMP) where applicable

b.  Assess and recommend:

•          Supply Support items, if any

c.   Ensure proper delivery of:

•          Documentations

•          Training materials

d.  Ensure proper maintenance plan to support the

System throughout the operational life span

e.   Review Maintenance Plan

f.    Review Maintenance Engineering Analysis and Level of Repair Analysis (where applicable)

Post-Implementation Support

The personnel shall be responsible to:

a.   Manage maintenance works, which commence upon

completion of On-Site Acceptance Test (OSAT)

b.  Handle defect rectification and warranty issues

c.   Act as Organization's representative in resolving inadequacies

Governance and Cybersecurity Management 

The personnel shall conduct internal audits (e.g. vulnerability, basic security) at the following frequency (where applicable):  

                       a. Internal audits: Once every year and continuous audit

remediations till closure of findings

The personnel shall also ensure comply to the Organization's policy, including but not limited to: 

a. Producing vulnerability management compliance reports and patch reports

b.                 Filing documents for audit purposes

c. Conducting logs review

d.                 Performing Vulnerability/Compliance Assessments

e. Respond to Request for Information (RFI)/ Polls from the

relevant staff organization

f. Perform reviews of privileged and non-privileged accounts

g.                 Manage waivers (CybersecurityAct, Circulars etc.) as required

h.                 Manage security notifications

System & Ops Support Management

The personnel shall be responsible to:

a. Manage contracts 

b.                 Monitor system health

c. Conduct security monitoring and tracking

d.                 Provide sites support

e. Manage patching

f. Review and implement Service Requests/Change Requests

(SR/CR)

g.                 Support procurement activities

h.                 Support power servicing operations

i.  Provide ops support for special events and exercises

j.  Manage obsolescence

Project Management

The personnel shall be responsible to:

a. Manage Technical Refresh activities

b.                 Handle ad-hoc hardware and software replacements

c. Manage and implement security enhancements and integrations

d.                 Manage services and    infrastructure         migrations   (where

applicable)

e. Oversee system decommissioning

Personnel Security Clearance and Supply Support Management

The personnel shall support the submission of security clearances for related vendors.

The personnel shall assess and review the supply support items provided (if any) regularly.

Modification &Configuration Management 

The personnel shall conduct annual reviews of operation and maintenance manuals. 

Engineering Support Management 

The personnel shall provide technical advice and recommendations as required. 

Budget Management 

The personnel shall be responsible to perform invoice verification, budget monitoring, and forecasting. 

The personnel shall undertake any additional project responsibilities or tasks as directed by the organization.

The personnel shall ensure that all deliverables as defined by the Organization based on the Scope of Work and furnish all necessary documentation as part of the deliverables. 

The personnel shall observe normal working hours from 0830 hrs to 1800 hrs, Mondays to Fridays, excluding weekends and Public Holidays.

The personnel shall be recallable for contingencies and other scheduled events outside of working hours, subject to reasonable compensations in terms of time off-in-lieu.  

• Manage end-to-end delivery of government application projects, including planning, execution, deployment, and post-go-live (Day 2) support

• Accountable for schedule, scope, risks, issues, and delivery outcomes

• Lead cross-functional technical teams and partners in a regulated government environment

• Own deployment planning, cutover activities, and operational readiness

• Act as the primary interface with government customers and internal stakeholders

• Prepare and present clear project status, risk, and progress reports to management and customers

• Deliver projects under tight timelines and regulatory constraints

Requirements

• Degree in Engineering (Computer / Telecommunication), Computer Science, Information Technology, or equivalent

• Minimum 8 years work experience and 3 years of relevant Government Applications Projects as Project Manager

• Proven experience delivering government-related IT application projects (Day 1 / Day 2)

• Experience managing project teams (5 or more)

Technical Experience (Advantageous)

• J2EE-based application solutions and development

• WebSphere / WebLogic Application Servers

• Oracle and/or MSSQL Database Servers

Accommodation & Venue Support Manager | Vale Hotel
The Ultimate All-Rounder: Where Hospitality Heart meets Administrative Precision

We’re searching for a versatile leader to take the reins at the Vale Hotel. This unique dual role is designed for a guru in rooms and rates who also happens to be a master of the "behind-the-scenes" mechanics. You’ll be the smile that makes every guest feel like they’ve arrived home, and the organized mind that keeps our venue’s engine running smoothly.

Base salary from $76,250 + Super + Group wide discounts

About the Role:

• Strategically manage room rates and booking channels to keep our 28 rooms ahead of the game
• Greet every guest like a long-lost cousin to create a true "home away from home" experience
• Own our online reputation by managing reviews and guest feedback
• Drive financial integrity through daily reconciliations, POS maintenance, and stock control
• Maintain accurate employee records, training logs, and VISA obligations within ALH systems
• Identify and highlight cash or stock variances while supporting venue audit results
• Provide data-driven insights and administrative support to the venue leadership team

About you:

• You have the confidence to lead the accommodation team while maintaining a professional office
• Hospitality runs through your veins and guest satisfaction is your primary driver
• You are a systems expert who understands the importance of privacy and confidentiality
• Your standards are found in the dictionary under ‘perfection’
• You enjoy balancing focused administrative tasks with the high energy of a neighborhood pub

Ready to lead the way in Townsville? Apply today!

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

1. Sales Strategy & Execution

• Develop and execute sales strategies for ATE load boards and accessories

• Identify new business opportunities and expand market share

• Drive revenue growth through both existing and new customer accounts

2. Sales & Marketing Activities

• Plan and implement comprehensive sales and marketing initiatives

• Collaborate with marketing teams to position products effectively in the market

• Represent the company in industry events, customer meetings, and business development activities

3. Forecasting & Performance Management

• Develop accurate sales forecasts and pipelines

• Monitor sales performance against targets and take corrective actions

• Achieve or exceed assigned sales quotas and KPIs

4. Customer Relationship Management

• Build and maintain strong, long-term relationships with customers

• Understand customer needs and provide tailored technical solutions

• Increase customer retention and lifetime value

5. Market Intelligence

• Analyze ATE/load board market trends, pricing, and competitive landscape

• Identify opportunities to improve margins and optimize product positioning

• Provide feedback to internal teams on market demands and product enhancements

 6. Account Penetration & Business Development

• Identify and penetrate new key accounts, especially within semiconductor IDMs, OSATs, and fabless companies

• Expand footprint within existing accounts through cross-selling and upselling

7. Cross-functional Collaboration

• Work closely with engineering, operations, and product teams to understand and address complex customer requirements

• Ensure smooth project execution from quotation to delivery

8. Additional Duties

• Perform other duties as assigned by management
  

Qualifications & Requirements

Education

• Bachelor’s Degree or Diploma in Electronics Engineering or equivalent

Experience

• Minimum 5 years of sales/marketing experience in the semiconductor or electronics industry

• Proven track record in ATE/load board or related test interface solutions

Technical Knowledge

• Strong understanding of:

  • ATE/load board Bill of Materials (BOM)

  • Semiconductor testing requirements

  • ATE systems, particularly Advantest and Teradyne platforms

  • Load board design and application requirements

Skills & Competencies

• Strong negotiation and closing skills

• Excellent communication and stakeholder management abilities

• Strategic thinking with strong commercial acumen

• Ability to manage complex, technical sales cycles

Other Requirements

• Willingness to travel internationally as required

Preferred Attributes

• Existing network within semiconductor companies (IDMs, OSATs, fabless)

• Experience handling regional or global accounts

• Ability to translate technical requirements into commercial solutions
  

Working Hours: Monday - Friday, 8am - 5:30pm

L&OD Exposure with a Public Agency!

• Up to $6,450 per month
• 1-year contract
• Labrador Park MRT
• Mon - Fri, office hours

What to expect:

• Assist in refining organisational development workshop lesson plans tailored to divisional needs and support facilitation using authentic case studies.
• Support the delivery and administration of leadership programmes, including stakeholder engagement, curriculum coordination with external partners, and updates to standard operating procedures.
• Assist with leadership development initiatives such as leadership milestone programmes and senior leadership 360-degree feedback processes.
• Provide operational and secretariat support for capability development initiatives and the organisation’s Centre of Excellence system.
• Manage learning and development operations including training budgets, learning management systems, learning analytics dashboards, AI-enabled automation, and knowledge-sharing sessions.

Who we are looking for:

• Possesses minimum a Bachelor's Degree with 8 years of experience in leadership, organisational, or HR development.
• Knowledge of OD frameworks and methodologies, curriculum development experience.
• Excellent communication and stakeholder management skills, project management capabilities.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

Summary

We are seeking a proactive and relationship-driven Sales Manager to drive revenue growth and manage the commercial aspects of our industrial laser and automation machinery projects. The primary focus of this role is to liaise extensively with customers and all internal/external stakeholders to ensure the seamless execution, successful completion, and smooth transition of complex technical projects from the sales pipeline into production and final delivery.

Responsibilities

· Customer Relationship Management & Sales

• Develop and maintain strong, long-lasting relationships with key customers, acting as the primary point of contact for all commercial and project-related inquiries.
• Understand customer needs and translate them into project requirements.
• Manage customer expectations and ensure project deliverables meet their satisfaction
• Drive the sales process, including lead generation, discovery, technical presentations, proposal creation, and contract negotiation for projects involving custom automation and laser systems.

· Stakeholder & Project Liaison

• Act as the crucial link between the Customer and Internal Project Teams
• Facilitate regular communication and conduct project reviews with the customer post-sale to track progress, manage expectations, and address any potential scope changes or delays.
• Ensure smooth project transition from the sales phase to the execution phase, ensuring all contractual obligations, technical specifications, and delivery timelines are clearly documented and communicated.
• Collaborate with the Technical Project Manager to manage customer-driven scope creep and negotiate necessary change orders and financial impacts.
  
  · Technical Expertise
  
• Possess a basic knowledge and strong conceptual understanding of industrial laser technology and automation systems.
•  Evaluate and select appropriate laser systems and components for project requirements.
• Manage project risks and issues, and implement corrective actions as needed
• Effectively communicate the value proposition and technical capabilities of our laser and automation solutions to customers
  
  • Team Leadership
• Lead and motivate project teams to achieve project objectives.
• Foster a collaborative and productive work environment.
• Provide mentorship and coaching to team members.

Requirements:-

• Bachelor's degree in engineering/ mechanical, or a related field.
• Minimum of 5 years of experience in Sales project management, preferably in the laser industry.
• Proven track record of successful project delivery.
• Demonstrated ability to manage a sales pipeline, negotiate effectively, and close deals.
• Strong technical knowledge of laser systems and applications.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong problem-solving and decision-making abilities.
• Ability to travel to India or domestic to customer site (50% of time)
• Proficient in Mandarin to effectively communicate with Mandarin-speaking clients

Who We’re Looking For

• Confident, outgoing individuals who are comfortable engaging in face-to-face conversations.

• Resilient and self-motivated — you view challenges and rejection as opportunities for growth.

• Coachable, driven, and eager to thrive in a fast-paced, dynamic environment.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

• Develop and execute strategies by analyzing current market trends and needs.

• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

• Ensure accuracy in sales reports for record-keeping and management reporting.

• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

• Other ad-hoc duties assigned

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).

• Proven good sales track record in related fields.

• Excellent communicator with good presentation skills.