Total 2,874 Others system analyst job vacancies

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services.
• Project Planning and Management
  • Lead Research Management System and Library related application projects from initiation to completion, including planning, execution, and resource management.
  • Develop and manage project plans, timelines, milestones, and budgets.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
  • Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
  • Prepare and present status reports to the steering committee and key stakeholders.
  • Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
  • Manage organizational process assets (e.g. project documentations, knowledge base, lessons learnt, etc.) throughout the project life cycle.
• Research Management System and Library related Application Implementation and Maintenance
  • Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
  • Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
  • Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
  • Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
  • Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
  • Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
  • Maintain and support the system, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
  • Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
  • Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration
  • Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
  • Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
  • Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
  • Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
  • Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
  • Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
  • Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.

• Degree in Computer Science or IT
• A minimum of 5 years of relevant work experience, including hands-on project management and business analysis experience in enterprise system implementation and support.
• Prior IT experience in institutions of higher learning (in particular research management / administration) and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management and/or Business Analysis (e.g., PMP, CITPM, CBAP) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure to learn about banking products and services domain
• Central location

The Job

• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
• Evaluate customer accounts and transactions to identify potential risks
• Assisting with filing, and administrative tasks for the compliance team.

The Talent

• Diploma or Degree in Business, Finance, Banking, Compliance, or a related field
• Proven experience in KYC, AML, name screening, or customer due diligence processes within a regulated environment
• Able to conduct structured internet research, review client documentation, and assess information for potential financial crime or compliance risks
• Detail‑driven and well‑organised, with the ability to support compliance reviews, record‑keeping, and administrative activities accurately

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: KYC Analyst

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Job Summary

We are looking for a disciplined and detail-oriented Junior Analyst to join our Singapore team. This role supports daily trade reporting and risk monitoring, ensuring accurate recording and timely reporting of trading activities to risk management and senior management. This entry-level position suits organized individuals building a foundation in commodity trading operations.

Responsibilities

• Prepare and distribute daily trade position reports and risk summaries following established methodologies to support risk monitoring
• Reconcile trade data between front-office execution and back-office records to ensure data integrity and accuracy
• Assist the Risk Controller and Trading desk in complying with regulatory requirements and maintaining internal control processes
• Identify and recommend process and system improvements to enhance operational capacity and mitigate risks
• Provide backup support and coverage for other functional teams within the Singapore Office to maintain business continuity

Preferred competencies and qualifications

• Diploma or Bachelor’s degree in any discipline
• 0–2 years of working experience; fresh graduates are welcome to apply
• Proficient in Microsoft Excel, with basic knowledge of VBA/Macros considered a plus
• Strong attention to detail and accuracy in handling numerical data
• Reliable in following standard operating procedures consistently
• Effective communication skills to collaborate within a small team
• Demonstrated willingness to learn and develop professionally

• Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates.
• Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects.
• Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads.
• Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration.
• Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions.
• Maintain end-to-end traceability between business requirements and final technical deliverables.
• Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes.
• Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage.
• Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions.
• Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts.
• Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage.
• Investigate and resolve incidents, perform root cause analysis, and escalate issues to the Project Manager when necessary.

Requirements:

• Bachelor’s degree in Business Administration or a related discipline.
• 7–10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication and presentation skills.
• Strong interpersonal skills with a proactive and positive mindset.
• Proven sense of ownership and accountability in delivering tasks.
• Ability to work effectively both independently and within a team.
• CBAP certification is an added advantage.
• Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred.
• Familiarity with CLM and Fenergo solutions is a plus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WY4V665

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].”

Job Summary

Validate mobile banking app releases and perform regression testing to ensure quality and compliance with financial regulations in a fintech environment.

Responsibilities

• Validate mobile banking app releases to ensure functionality and stability before deployment
• Perform regression testing to identify and resolve defects prior to submission
• Ensure all testing activities comply with relevant financial regulations and standards
• Apply knowledge of mobile security standards to assess app security and protect user data

Required competencies and certifications

• Experience in quality assurance for fintech applications
• Knowledge of mobile security standards relevant to fintech apps

Preferred competencies and qualifications

• None specified

Other Information

• Salary: SGD 5,000 – 8,000/month

Be the Backbone of Accurate Payroll & HR Operations

Join a dynamic HR team where precision, compliance, and operational excellence come together. This role offers the opportunity to take ownership of payroll processes while contributing to broader HR initiatives in a fast-paced environment.

Key Responsibilities

• Manage end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with employment regulations and company policies
• Review payroll reports, identify discrepancies, and implement necessary adjustments using payroll and time management systems
• Administer leave, payroll, and attendance systems, including onboarding and system orientation for new users
• Provide support across recruitment activities such as interview coordination, onboarding preparation, and tracking updates
• Participate in recruitment events and HR initiatives when required
• Address employee queries related to payroll, policies, and HR processes with professionalism and clarity
• Maintain strict confidentiality of sensitive employee and payroll information

What We’re Looking For

• Diploma or Degree in a relevant discipline
• Strong hands-on experience in payroll processing
• Good understanding of payroll systems, time & attendance platforms, and HR operations
• Familiarity with employment regulations and payroll compliance practices
• Strong analytical, problem-solving, and organisational skills
• High attention to detail and ability to manage multiple priorities effectively
• Confident communication skills and ability to work collaboratively in a team setting

Why Join

• Opportunity to play a key role in payroll and HR operations
• Exposure to both payroll and recruitment functions
• Supportive and collaborative work environment
• Platform to strengthen compliance and HR systems expertise

Apply Now
Interested candidates, please send your updated resume (MS Word format) to leonleong@recruitexpress.com.sg
(Subject: Payroll Analyst – Leon)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Description:
We are seeking a skilled Automatic Door Technician to install, service, and maintain automatic door systems. The role involves on-site work, troubleshooting mechanical and electrical issues, and ensuring all systems operate safely and efficiently.

Key Responsibilities:

• Install and commission automatic door systems (sliding, swing, folding, revolving)
• Perform routine maintenance and inspections
• Diagnose and repair mechanical, electrical, and sensor-related faults
• Replace components such as motors, controllers, rollers, and safety sensors
• Ensure compliance with safety standards and regulations
• Liaise with clients on-site and provide technical support
• Prepare service reports and documentation

Requirements:

• Experience in automatic doors, access systems, or related fields (e.g., electrical/mechanical technician)
• Basic knowledge of electrical wiring and control systems
• Ability to read technical drawings and schematics
• Hands-on, problem-solving mindset
• Willingness to travel to job sites (company vehicle will be provided)
• Relevant certifications or licenses (if required locally)

Preferred Skills (optional but useful):

• Experience with brands like Dormakaba, GEZE, Nabco, etc.
• Knowledge of access control integration (card readers, sensors)
• Familiarity with safety standards for automatic doors

Position

We are looking for Applications/Systems Programmer to join our Application Services department to help us implement DevOps. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

 **On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

 You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Experience in a banking environment.

Technical

• Minimum 3 years of experience with UNIX environments (Must have)
• Minimum 3 years of experience in scripting languages such as Python, Powershell (Good to have)
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Docker, Kubernetes  (Must Have either one of the technologies) 
• Experience with task schedulers such as Control-M (Good to have) 
• Good understanding of IT ecosystems and application architectures
• Knowledge about

-          CICD pipelines, ITIL practices, Agile practices, Lean

-          Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232 

West
up to 5k

Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
Manage annual financial budgeting and periodic reviews of expendit

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

We are looking for a hands-on System and Network Support Engineer to support and maintain our IT infrastructure across cloud and on-premise environments.

This role provides exposure to Microsoft 365, network infrastructure, and enterprise systems in a manufacturing environment, and offers opportunities to contribute to system improvements and IT projects.

Key Responsibilities

System & Cloud Administration

• Administer and support Microsoft 365 (Cloud) and on-premise systems

• Manage and maintain SharePoint Online and related services

• Ensure systems are secure, stable, and up to date

IT Support

• Provide desktop and end-user support for hardware, software, and access issues

• Troubleshoot and resolve day-to-day IT incidents in a timely manner

Network Management

• Support and maintain network infrastructure, including switches, firewalls, and wireless access points

• Assist in monitoring network performance and resolving connectivity issues

Backup & Security

• Manage and monitor system backup and recovery processes

• Ensure compliance with Business Continuity Plan (BCP) requirements

Applications & Tools

• Support and administer business applications such as SharePoint, Jira, and other enterprise tools

• Assist in developing simple solutions using Microsoft Power Platform

Documentation & Improvement

• Maintain clear documentation of IT systems, procedures, and configurations

• Support continuous improvement of IT processes and systems

Requirements

• Higher Nitec or Diploma in Information Technology or related field

• 2–4 years of experience in system and network support

• Hands-on experience in Microsoft 365 administration

• Basic knowledge of networking (switches, firewalls, Wi-Fi)

• Familiarity with backup solutions and IT security practices

• Exposure to tools such as SharePoint, Jira, or similar platforms is an advantage

• CCNA or equivalent knowledge is preferred but not required

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

The Lead Systems Analyst will be responsible for driving the design, delivery, and integration of UOB’s Tokenised Deposits Platform. This includes defining requirements for token lifecycle operations (issue, transfer, lock, redeem), on chain/off chain settlement, programmability features, and interoperability with payments, treasury, and liquidity systems.

This role partners with Payments, Technology, Architecture, Compliance, and Treasury teams to deliver a secure, regulated, production grade tokenised deposit infrastructure that supports domestic and cross border settlement use cases.

Key Responsibilities

1. Tokenised Deposits Platform Analysis & Solution Design

• Lead end to end functional analysis for UOB’s tokenised deposit platform including:

o Token issuance, minting, and burning

o Transfer logic, atomic settlement, and conditional settlement rules

o Token locking/unlocking, escrow, and programmability

o Redemption and conversion back to traditional deposits

• Define user journeys and system workflows for customers, operations, and treasury when interacting with tokenised deposits.

• Design the full token lifecycle and state machine, ensuring accuracy, traceability, and reconciliation with core banking systems.

2. On Chain / Off Chain Integration & Settlement

• Define integration patterns between:

o DLT nodes and UOB’s tokenisation engine

o Payment hubs and settlement processors

o Core banking, deposit systems, and general ledger

o AML, sanctions, transaction monitoring engines

• Design settlement flows for:

o Domestic payments using tokenised deposits

o Cross border corridors leveraging tokenised deposits as settlement assets

o Interbank or inter entity transfers on tokenised rails

• Ensure deterministic, final and auditable settlement regardless of whether settlement occurs on chain or off chain.

3. Architecture & Platform Delivery Leadership

• Work closely with Solution Architects to define:

o Smart contract modules for deposit tokens

o Token metadata standards, security constraints, and compliance hooks

o Wallet integration (custodial / institutional / MPC-based)

o Key management and signing workflows

• Define API specifications and event models for token issuance, transfer, settlement, and reconciliation.

• Support the overall platform design to achieve scalability, resilience, fault tolerance, and regulatory compliance.

4. Regulatory, Risk & Compliance Alignment

• Translate MAS regulatory expectations regarding digitised deposits, DPT, stablecoins, and tokenised money into system requirements and controls.

• Ensure compliance with AML/CFT screening, Travel Rule requirements, traceability, and token provenance rules.

• Design audit trails, event logs, and monitoring capabilities for token movement and settlement.

• Ensure TRM compliant architecture covering confidentiality, integrity, availability, and tamper proof recordkeeping.

5. Delivery & Engineering Support

• Lead analysis workstreams across Agile squads delivering tokenised deposit capabilities.

• Provide precise clarifications to developers on token logic, settlement rules, smart contract behaviour, and edge cases.

• Support QA in designing and executing tests for:

o Multi currency token issuance

o Settlement finality and state transitions

o Token to core banking reconciliation

o Failure/retry, rollbacks, and operational exceptions

6. Stakeholder & Vendor Engagement

• Collaborate with Blockchain and Digital Assets, Payments, Treasury, Operations, Risk, and Compliance to refine use cases and delivery scope.

• Manage vendor interfaces for DLT platforms, tokenisation engines, custody providers, or digital asset infrastructure components.

• Communicate platform behaviour, risk implications, and architectural decisions clearly across business and technology teams.

Key Skills & Competencies

Technical Skills

• Strong understanding of tokenised deposits, digital money architecture, and regulated digital assets.

• Expertise in:

o Token standards and smart contracts

o On chain/off chain coordination and reconciliation

o Digital custody, key management, MPC/HSM

o DLT platforms and ledger models

• Solid background in systems analysis, APIs, integration patterns, state machines, and event-driven architectures.

Leadership & Soft Skills

• Structured, analytical problem solver with strong documentation discipline.

• Ability to translate complex DLT and settlement concepts into clear requirements.

• Skilled at influencing and aligning diverse business, tech, and regulatory stakeholders.

• Strong ownership mindset and attention to detail.
Key Skills & Experience

• 7–12 years in payment systems analysis with experience in RFP, eMandate, Direct Debit, or similar.

• Strong engineering/technical skills:

o API design (REST/JSON, OpenAPI/Swagger)

o Microservices architecture

o Event driven patterns (Kafka or equivalent)

o State machine and sequence diagram modelling

o HA/DR and low latency systems

• Experience integrating with AML, fraud, entitlements and ledger systems.

• Ability to reuse and extend existing platform components and code frameworks.

• Blockchain Technology and know-how

• Digital Assets like Stablecoins, Tokenized Deposit, CBDC

• Payment knowledge

Job Summary:

• AWS + Variable Bonus

• Monday - Friday, 9am - 6pm

• Kallang

Job Responsibilities:

• Project management

• On-site installation, testing and commissioning of systems

• Conduct basic operation training.

• May be cross-deployed to other departments as required, subject to operational needs and management approval.

• Willing to perform overtime or standby duty after office hours, weekends, and public holidays.

Job Requirements:

• Proficient knowledge in AutoCad/BIM Modelling would be added advantage

• Valid Class3/3A driving license (company van provided)

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Toh Cheng Jie (Martin)
Registration Number: R23117397
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Education/ Experience:

·       Bachelor Degree in Cybersecurity, Computer Engineering or related fields

·       Minimum 5 years in IT Service Management and Technical Delivery.

·       At least 2 years of experience ina leadership or supervisory role.

Job Description:

·       Oversee the end-to-end IT technical delivery, ensuring allinfrastructure and security services meet performance and availabilitybenchmarks.

·       Drive the adoption of ITIL best practices across Incident, Change, andProblem Management workflows.

·       Manage and provide technical direction for infrastructure and Security-related projects, ensuring they stay on track and within scope.

·       Champion a user-centric approach to IT services, ensuring technical solutions translate into a positive and efficient experience for the end-users.

·       Lead and mentor a team engineers (Network, System, and Cyber), fostering a culture of accountability and continuous improvement.

Skill Sets:

ITService Management (ITSM):                 ITIL Certification (v3/v4), SLA/OLA Management, and Service Level Reporting.

Team& Resource Leadership:                    Resource Planning, Technical Mentorship, and Performance Management for teams of 5+members.

Infrastructure& Security Delivery:           Oversight of Cisco Networking, VMware/Windows/RHEL Systems, and Cyber Security Stacks(Firewalls/SIEM/EDR).

Management:                                                Lifecycle Management for Security Initiatives, Infrastructure Migrations, and SystemUpgrades.

OperationalGovernance:                            ITCompliance, Disaster Recovery (DR) Planning, and Business Continuity (BCP).

This is a 24 x 7 position (Location: Pasir Panjang Terminal(PSA) and HDB sites)

Requirements

• End device (e.g. Readers) installation methodologies andMaintenance Process               

• Participate in maintenance and implementation of projectworks

· Troubleshooting and replacement of faultyelectronics parts                  

• Manage maintenance sites and carry out PM (CentralEquipment) maintenance tasks according to schedule

• Attend to CM services when requested by clients, withinresponse time and system turnaround time

• Ensure system are functional ready and operation aresmooth.

• Assist client in daily operation when system isunavailable

• Attend to client query and request

• Provide with quotation for adhoc service request/ VO worknot within maintenance contract (Optional)

• To carry out A&A work/ VO work for sites duringmaintenance cycle

. Able to read construction drawings include Architecturallayout, Combined services drawings, Penetration requirement drawings,Electrical and Security line drawings (Preferred)

. Plan and design cable routing and equipment shop drawingsas well as updating Installation Drawings for as-built production   (optional)                                                                                

.  Able to co-ordinatesite and installation issues with Consultant, User and other Contractors

. Conduct Testing and Commissioning with Consultant, Userand other Contractors

• Perform software patches/update to the system whennecessary, with guidance from Senior Engineer

• Regular update to client for maintenance status

• Support Contract administration works (reports, ordering,billing milestone, O&M submission, Operation Manual submission, maintenancechecklist etc)

• Manage sub-contractor work schedule and quality of work

• Understanding maintenance and project cycle

• Possess Good initiative and strong communication skill

• Basic Knowledge in Project Management Software suchas  Microsoft Project   (optional)                        .                                         

• Familiarize with Industrial Code Of Practice ( CP Standard& WSH (Work At Height & Safety) (Preferred)               

• Familiarize with Site Installation Approach Methodology

• Customer intimacy skill

• Cost Budgeting knowledge

Technical writing skill

• Able to troubleshoot fault, analyse and resolve fault

• Good knowledge in network and system maintenance andtroubleshooting

Education

'• ITE/Diploma/Degree in E&E/Infocom/Computer Science/MechanicalEngineering/Electrical Engineering

• Preferably with more than 2 years’ experience in relevantsystem implementation

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.