Total 1,027 support analyst job vacancies

Salary: Up to $2600
Location: Queenstown
Working Hours: Mon - Fri (8.00am – 6.00pm)

Key Duties:

• Coordinated incoming and outgoing correspondence, parcels, and payment collections.
• Prepared reports, maintained administrative records, and ensured accurate documentation.
• Assisted in scheduling and arranging transportation services for customers.
• Supported Service Advisors with quotations, invoices, purchase orders, and customer follow-ups.

Requirements:

• Min 'O' Level
• Min 1 year of customer service and proficient in MS office applications

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Pre-sales Support Engineer (ITE Standard)

Salary: $ 2500 - $ 3000 + OT
Address: 3 Bus stop from Tiong Bahru MRT
Working Hours: Monday - Friday / 8.45am to 6pm
                               Alternate Saturday / 8.45am to 1.15pm

Responsibilities

• Provide pre-sales support by assisting with technical information and solutions for projects
• Apply IT and networking knowledge to support customer success and enhance communication solutions
• Conduct product demonstrations and technical presentations to highlight the capabilities of our solutions.
• Manage the technical interconnection between our platform and partner systems.
• Provide technical consultation, integration guidance and support to clients during both pre-sales and implementation phases.

Requirements

• Diploma in Information Technology (IT) / Computer Engineering / Infocomm Technology (ICT) / Electronics Engineering
• Training provided

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Assist in delivering prescribed therapy programmes for individual and group sessions under supervision.
• Observe and report patient responses during sessions, including physical and behavioural changes.
• Prepare therapy areas, materials, and equipment, ensuring a safe and organised environment.
• Coordinate patient transport arrangements, including safe driving, route planning, escort coordination, and vehicle upkeep.

Requirements:

• Certification in Therapy Support Services or NITEC in Community Care / Social Services
• At least 2 years of experience in a healthcare or patient care environment.
• Responsible, patient-focused, and committed to maintaining safety and dignity in care delivery.
• Good interpersonal skills with the ability to work both independently and collaboratively within a care team.  
• Possession of a valid Class 3 driving licence with at least 2 years of driving experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Manufacturing/ Firefighting Equipment
• Position Title: Customer Service/ Sales Support Coordinator (Spare Parts)
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (9am – 6.15pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle documentations, including preparing quotations, sales and purchase orders, invoices, and delivery documents.
• Ensure goods are packed accurately and securely for both local deliveries and export shipments.
• Proactively follow up on quotations and respond to customer inquiries in a timely manner.
• Work closely with other departments to support sales initiatives and enhance customer satisfaction.
• Track and manage inventory movement to ensure accurate stock levels.
• Perform additional duties as needed.

APPLY NOW!!!

• Possess a Professional Certificate, Diploma, or an equivalent qualification.
• Minimum 1-2 years of experience in customer service or sales support, preferably dealing with automotive spare parts.
• Skilled in using Accpac and Microsoft Office applications.
• Able to work independently, take initiative, and manage multiple tasks simultaneously.
• With technical knowledge of heavy vehicle spare parts is an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76578 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

• MNC Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• To process all AMS customer’s requests & handle customer inquiries on AMS matter
• To assist Project Engineer in testing & commissioning of AMS customer programming
• Responsible in processing AMS report according to customer’s request or schedule
• To perform downloading of data from site’s card access panel to Control Centre
• Conduct periodic backup & archive customer’s history transactions and database
• To backup Technical Department & response to AMS Technical Fault
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec in Business Administration qualification or relevant
• Possess minimum 1 year of experience in technical support or customer service

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Responsibilities

• Responsible for tester installation, re-configuration, upgrade, repair and debug
• Identify and execute continuous improvement to improve test performance and OEE
• Generate technical gap analysis of new hardware, software and license requirement
• Provide technical training to production personnel
• Coordinate and lead machine suppliers on project costing and time management
• Support audit / visit and render assistance in solving outstanding/quality issues

Requirements

• Degree / Diploma in any engineering field or equivalent
• Knowledge of equipment, testers, handlers
• Prior experience in equipment troubleshoot, maintenance and repair
• Semiconductor Programming & Application skills
• Good planning & organizing ability and a team player
• Familiar with Quality Management – Problem Solving, SPC, DOE, FMEA
• Good communication & presentation skills

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

Review and verify past records for accuracy, identify and flag discrepancies, and assist in resolving documentation gaps. Provide basic administrative support by organizing and checking records.

Responsibilities

• Check and verify past records to ensure accuracy and completeness
• Identify and flag any discrepancies for follow-up
• Assist in resolving gaps in documentation
• Support basic administrative tasks, including organizing and reviewing records

Requirement

• Min Diploma in Business, Engineering, Science
• Proficient in Microsoft Office

Other Information

• Location: Labrador Tower
• Working Schedule: Mon - Thu (8.30am - 6pm) Fri (8.30am - 5.30pm)
• Salary: Up to $12 - $13/hr

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Description:

Join a government agency to provide administrative and operational support to the IT Infrastructure team. This role is suitable for candidates with administrative, coordination, records management, or operations support experience.

Responsibilities:

• Provide administrative and coordination support to Project Managers and IT officers for infrastructure-related operations

• Assist with document preparation, filing, digitization and records management

• Liaise with service providers on routine operational matters

• Track and maintain records for backup media handling and returns

• Support stock take exercises and inventory management of hardware and peripherals

• Maintain records of departmental assets, including keys, cabinets and storage media

• Digitize hardcopy documents for storage in digital repositories

• Support routine audit checks and verification exercises

• Assist with disposal and record updates for expired hardware and peripherals

• Perform other administrative and operational duties as assigned

Requirements:

• Minimum Diploma qualification

• Administrative, operations support, records management or coordination experience preferred

• Proficient in Microsoft Office applications

• Meticulous and organized with strong attention to detail

• Able to handle documentation and inventory tracking duties