Total 3,971 Full-time support analyst job vacancies

About OOm Institute

We don't just teach skills. We change trajectories.

OOm Institute is a WSQ-accredited training provider built on a simple but powerful belief: that every learner, given the right knowledge and the right environment, is capable of becoming their best. Backed by over 20 years of hands-on digital expertise from OOm, one of Singapore's leading performance marketing agencies, we bring real-world experience into every classroom, not just theory.

Our courses span digital marketing, generative AI, and critical workplace skills, and we work with everyone from fresh career starters to senior leaders at companies like Singtel, SMRT, and Singapore Pools. But regardless of who walks through our doors, our commitment is the same: to give every learner the tools, the thinking, and the confidence to solve problems on their own and not just hand them answers.

That philosophy shapes everything about how we operate. We measure ourselves by our learners' outcomes, not our class sizes. We make the difficult call to do less, better, every time. And we play to win, for every person who chooses to learn with us.

If you're someone who finds genuine satisfaction in watching people grow, who brings grit and resilience to the work even when it's hard, and who believes that building capability in others is one of the most meaningful things you can do, you'll feel at home here.

About the Role

We are seeking a motivated Telemarketing Specialist (B2B) to join our sales team. This role involves engaging with potential corporate clients over the phone to understand their training needs and introduce our course offerings. The primary objective is to generate and secure qualified appointments, which will then be converted leads to sales. The ideal candidate should be highly sales driven, strong communication skills, and a customer-centric approach when interacting with prospective clients.

• Office Hours: Monday to Friday 9am to 6pm

• Location: Tai Seng North-East Region

• Remuneration: Basic + Incentives

• Opportunity for career progression into higher advisory role

• Flexi-Cash Benefits: Use for air tickets, accommodation, dental, medical, and more

• Leave Entitlements: Start with 14 days Annual Leave + 1 Birthday Leave

Key Responsibilities

• Conduct cold calls to potential business clients to introduce the organisation’s training courses and solutions.

• Engage with business decision-makers to identify opportunities for further discussions.

• Qualify leads by understanding corporate clients’ training needs and recommending suitable courses.

• Secure appointments for the sales team to present training programmes to prospective corporate clients.

• Maintain accurate records of calls, conversations, and appointment outcomes in the CRM system.

Requirements

• Strong telemarketing experience required.

• Candidates with exposure to inside sales, telemarketing, or cold-calling will have an added advantage.

• Proficient in drafting and responding to professional emails.

• Strong communication, negotiation, and persuasion skills.

• Proficient in Microsoft Office (Excel) and CRM systems.

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validatio

NextLabs is a security software company focused on developing mission critical next generation policy enforcement infrastructure and system software. NextLabs provides large enterprises with active, policy-driven control of their information network wherever and whenever it is used by employees, contractors and partners. Our policy management platform and universal enforcement solutions enable centrally managed information security control policies across all applications, data and digital business processes.

We are looking for a motivated Product Business Analyst to support our product and delivery teams. The candidate will work closely with stakeholders, product owners, developers, QA, and customers to help gather requirements, document user stories, support Agile ceremonies, and assist in User Acceptance Testing (UAT).

Key Responsibilities include but are not limited to:

• Assist in gathering and understanding business requirements from internal stakeholdersand customers
• Convert requirements into clear user stories with acceptance criteria
• Maintain requirement documentation in tools such as JIRA and Confluence
• Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews,and retrospectives
• Act as Scrum Master backup when required, supporting meeting facilitation and follow-ups
• Assist in preparing UAT test scenarios and test cases
• Ensure business requirements are met before release
• Work closely with developers and QA to clarify requirements during development
• Support communication between business users and technical teams
• Help with customer onboarding and knowledge transfer activities

Required Skills & Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business or equivalent
• 1-3 years of experience
• Basic understanding of SDLC and Agile/Scrum concepts 
• Familiarity with IT systems and software development processes
• Ability to write clear requirements and user stories
• Strong written and verbal communication skills
• Good analytical and problem-solving abilities
• Familiarity with tools like JIRA, Confluence, or similar is a plus

Interested candidates may send resume to jobs.sg@nextlabs.com or use our online format https://www.nextlabs.com/career.

Our client, one of Asia-Pacific’s leading organizations is looking for:
L2/L3 Operations Support Engineer

Provide L2 and L3-code level changes support to an internal product. The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process and service records.

Responsibilities:

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.
• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provide reporting and escalation to higher management or incident committee if necessary.
• Develop operations and processes guide to ensure every aspect of operations is documented and comply with audit requirements.
• Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related Field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous,
• Implement security and access control measures to control privileged access to test and production environment.
• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “L2/L3 Operations Support Engineer"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Job Description:

• Sending out invites for pre-screening assessment
• Sending out interview invites and rejection emails to candidates
• Maintain accurate and up-to-date records in the applicant tracking system
• Support recruiting events

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We are a vegetable distribution company serving B2B customers. We are looking for a responsible and detail-oriented individual to support the team in daily sales and administrative operations.

Job Responsibilities

• Receive and process customer orders in system
• Handle basic customer enquiries
• Coordinate orders and indents
• Ensure orders are prepared on time
• Update, finalise and print/ send invoices
• Assist with general sales admin support duties
• Other ad hoc tasks or projects

Requirements

• Responsible with great attention to detail
• Able to work independently and prioritise tasks during busy period
• Positive attitude and able to work well with others
• Basic computer skills
• Bilingual in English and Mandarin (need to liaise with Chinese speaking customers)

Working Hours and Location

• 5.5 days work week: Monday to Friday 7.30am to 4.00pm, Saturday 7.30am to 12.00pm (timing can be discussed)
• Possible future transition to 5-day work shift arrangement
• Work location: Pasir Panjang Wholesale Centre (5 minute walk from Haw Par Villa MRT)

Shortlisted candidates will be notified.

Find out more about us at www.yongjoo.com.sg

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to Handle and resolve computer hardware and software incidents and requests.

. Able to install, troubleshoot and support Computer hardware and software includes desktop computers, laptops, mobile devices, monitors, keyboards, printers and scanners.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Able to participate in any projects related to the DSS field of work

· Able take on tasks or work on ad hoc requests or assignments

. Ability to Provide updates on tasks assisgned on a timely matter

. Able to Particiate on projects related to the DSS field of work

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.

Responsibilities:

• The Sales Support Executive will assist to generate new leads for the sales team by calling manufacturing contacts to introduce products and services.
• No product selling or closing is required.
  

Requirements:

• Minimum GCE “O” Level
• No experience welcome

OTHER INFORMATION:

• Location: Kallang Ave
• Timing: Monday to Friday, 8.15am to 5.30pm
• Salary: $2,400 - $3,000 basic + Monthly incentives + VB + AWS (salary will commensurate according to experience & qualifications)

Client introduction

Our client is an established financial institution, and regulated by the Monetary Authority of Singapore.

As part of strengthening its technology governance and security function, the firm is looking to hire an IT Security Analyst (Governance, Risk & Compliance) to join its infrastructure and security team. This role is well suited for someone with a foundation in IT risk, governance, assurance or security compliance, who is looking to build broader exposure across cyber governance, audit, vulnerability management, vendor due diligence and security operations within a regulated financial services environment.

Job responsibilities

• Support the review and overhaul of the firm's IT and security governance framework, drafting policies, standards and procedures for senior review and refinement.
• Help embed clear, well-understood policies and procedures across the organisation, aligned with regulatory expectations.
• Support compliance against MAS guidelines, including Technology Risk Management, Cyber Hygiene and Outsourcing, and assist with related risk assessments.
• Coordinate internal and external audit activity, including collating responses, gathering supporting artefacts and following up on findings with internal stakeholders through to closure.
• Track vulnerability assessment findings and remediation progress (assessments are run through an external vendor), working with the infrastructure and application teams to close gaps in good time.
• Conduct third-party and vendor due diligence in line with MAS outsourcing requirements, and respond to client and counterparty due diligence queries on the firm's security controls and governance practices.
• Support user access reviews, joiner-mover-leaver processes and identity access governance.
• Assist with business continuity, disaster recovery and related assurance exercises.
• Provide support on security operations and incident response coordination where required, with guidance from the team lead.

Job requirements

• At least 4 years of experience in IT risk, IT governance, technology assurance, IT audit or IT compliance, gained within a regulated financial institution such as a bank, securities or brokerage firm, asset manager or insurer.
• Working familiarity with the MAS Technology Risk Management Guidelines, Cyber Hygiene Notice and Outsourcing Guidelines.
• Exposure to audit coordination, evidence gathering, policy documentation, risk assessment or remediation tracking.
• A genuine interest in cyber security and a willingness to learn the hands-on operational side of the role. Deep SOC or security engineering experience is not required.
• Exposure to vulnerability management, access reviews, SIEM or IAM tooling is an advantage rather than a requirement.
• Strong written and verbal communication, with the ability to engage auditors, vendors, infrastructure and application teams, and business stakeholders clearly.
• A detail-oriented, proactive working style and a readiness to learn across both governance and operational security.
• Relevant certifications such as CISA, or progress toward them, are advantageous but not mandatory.

Why you should join them

• Breadth of exposure that is rare at this level, spanning governance, risk, compliance, audit and security operations in a single role, giving the right person a strong foundation early in their career.
• Direct mentorship from an experienced infrastructure and security team lead, who will actively coach the successful candidate on the technical and operational aspects of the role.
• A genuine opportunity to help rebuild and mature the firm's IT governance framework, with visible impact in a lean team.
• Regular interaction with auditors, vendors and counterparties, building a clear path toward a career in IT risk and security governance.

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

ROLE SUMMARY

We are seeking a Senior Business Analyst with deep functional expertise in Trade Finance and Supply Chain Finance (SCF) to lead requirements, solutioning and functional delivery on global product builds and bank implementations. The role sits at the intersection of banking business knowledge and software product engineering: eliciting and shaping requirements, translating complex trade and SCF business processes into product capabilities and configurations, and steering functional delivery from discovery through UAT and go-live. The ideal candidate has built and implemented global trade / SCF products within an IT product or services organisation, and can engage credibly with bank business heads, operations and technology teams alike.

KEY RESPONSIBILITIES

• Requirements & functional analysis — lead elicitation, analysis and documentation of business and functional requirements; produce BRDs/FRDs, user stories, process flows, use cases and data mappings for trade and SCF products.

• Domain solutioning — translate documentary trade, guarantees, supply chain finance, factoring, receivables/payables finance, risk participation and syndication processes into product capabilities, configurations and gaps/customisations.

• Product build — work with product management and engineering to define and refine global product features; contribute to product backlog, prioritisation, configurability vs. customisation decisions and roadmap inputs.

• Implementation & rollout — support multi-country, multi-wave bank implementations; lead functional fit-gap, solution design workshops, product walkthroughs and configuration definition across cloud and on-premises deployments.

• Interface & data analysis — define functional requirements for interfaces (e.g. SWIFT, AML/sanctions screening, accounting/GL, limits & collateral, FX), data migration mappings and reconciliation rules.

• Testing & quality — author and review functional test scenarios, support SIT/UAT, triage defects, and own functional sign-off and exit criteria.

• Stakeholder management — facilitate workshops with bank business, operations, compliance and technology stakeholders; manage scope, decisions log, RAID and traceability; present to functional SteerCos.

• Regulatory & compliance alignment — ensure solutions reflect trade-specific regulatory, AML/sanctions, and bank policy requirements; align to standards such as URC, UCP, URDG, ISP and ICC rules where relevant.

• Knowledge leadership — act as functional SME and mentor junior BAs; build reusable functional assets, question banks and accelerators.

REQUIRED EXPERIENCE & QUALIFICATIONS

• 12–15 years in business analysis with significant depth in Trade Finance and Supply Chain Finance.

• Experience within an IT / software organisation building or implementing global trade / SCF products (not solely in-bank operations).

• Proven delivery across the full lifecycle — discovery, requirements, solution design, configuration, UAT and go-live.

• Exposure to both cloud and on-premises product implementations.

• Bachelor's or Master's degree; trade finance / banking certifications (e.g. CDCS, CITF, CSDG, CTFP) and/or business-analysis certification (CBAP) are an advantage.

FUNCTIONAL & TECHNICAL COMPETENCIES

Domain

Required competencies

Trade finance

Documentary credits (LC), collections, guarantees & standby LCs, bills, reimbursements; ICC rules (UCP 600, URC 522, URDG 758, ISP98); trade-based AML & sanctions screening

Supply chain finance

Payables finance / reverse factoring, receivables finance, factoring, dynamic discounting, distributor & dealer finance, invoice financing, onboarding & programme structures

Risk participation & syndication

Funded & unfunded risk participation, asset distribution, syndication, limits, collateral and exposure management (desirable / strong plus)

Business analysis

Requirements elicitation, BRD/FRD authoring, user stories & acceptance criteria, process modelling (BPMN), use cases, gap analysis, traceability, RAID & decisions logs

Product & delivery

Product configuration, fit-gap analysis, backlog management, agile (Scrum/Kanban), UAT planning & defect triage, exit criteria & functional sign-off

Interfaces & data

Functional specs for SWIFT (MT/MX, ISO 20022), AML/sanctions, accounting/GL, FX, limits; data migration mapping & reconciliation rules

Tooling

Jira, Confluence, Visio / draw.io, advanced Excel; SQL for data analysis (desirable); test management tools

Soft skills

Workshop facilitation, stakeholder management, executive communication, structured documentation, cross-cultural onshore/offshore collaboration

DESIRABLE / DIFFERENTIATORS

• Hands-on experience with a leading trade / SCF product platform (e.g. iGTB / Intellect, Finastra, Surecomp, CGI, or equivalent).

• Experience on multi-country bank trade back-office implementations across APAC and international branches.

• Familiarity with digital trade, ESG-linked SCF, and emerging trade-digitisation standards (e.g. MLETR, electronic documents).

• Exposure to data migration, cutover planning and reconciliation on trade/SCF migrations

Position Summary:                 

• Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives and best practices

• Brings expertise in support of multi-functional efforts in process improvement, data capture and analysis, process ownership and compliance with procedures, etc.

• Ensures that policies and procedures align with corporate vision

Responsibilities:

• Acquire and maintain a clear understanding of the processes and technologies utilized in Illumina’s products, parts, and services.

• Review, evaluate, enforce and enhance Warehouse and Logistics Work Instructions (WIs) to ensure regulatory (eg. MDSAP) compliance.

• Provide quantitative and analytical insight on Supply Chain processes.

• Lead regional and global supply chain process improvement initiatives for warehouse and logistics ensuring cross functional linkage between strategy, operational plans, and key metrics.

• Partner with IDS (Illumina Digital Services) and GOA (Global Operations Analytics) to manage enhancements deployments which will meet Global Supply Chain’s strategic business vision.

• Drive release process control and governance, partnering with IDS (Illumina Digital Services) and workstream stakeholders.

• Drive process and continuous improvement initiatives in supply chain by embracing lean methodologies to reduce waste and incorporating market best practices.

• Own Illumina’s control standards and support audits for Warehouse Operations activities.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements:

• Strong understanding of Warehouse and Operations business processes with a proven record of reducing waste and driving value

• Effective problem-solving ability to influence others (cross-functionally and globally)

• Proven record of implementing standard business processes in the warehouse and logistics space

• Good understanding of SAP and other warehouse and operations business systems architecture and data inputs for process analysis

• Experience with end-to-end supply chain and interacting with different Operations divisions such as Procurement, Quality and Manufacturing is a must

• Analytical skills and experience with SQL, databases, visualization applications such as Tableau/Power BI

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional task and responsibilities.

Preferred Experience/Education/Skills:

• Bachelor’s degree in supply chain or related field is required. MBA or Masters in Supply Chain is a plus

• At least 5 years work experience in Supply Chain.  Experience in a medical device company is preferred.

• Strong verbal and written communication and interpersonal skills

• Analytics skills including methods/models and tools such as SQL, Basic scripting and visualization tools such as Tableau/Power BI is required.

• Lean/Six Sigma Certification is a plus

Job Description

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role

• Extensive experience system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Job Description

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role

• Extensive experience system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred