Total 808 support advisor job vacancies

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare
• report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monthly accommodation updates
• Monitoring & updating attendance of employees' records and maintaining a proper
• filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Location: Bukit Batok - Wcega Plaza (West)

Company Overview

YU FISH PRIVATE LIMITED imports, exports, and wholesales fresh and frozen seafood. The company processes quality products, serving local and international markets. They seek team players and problem solvers to grow in this dynamic seafood industry.

Job Summary

Support sales and operations teams by managing purchase orders, coordinating deliveries, tracking shipments, and maintaining organized records to ensure smooth customer service and timely order fulfillment.

Responsibilities

• Process and approve purchase order confirmations
• Negotiate with vendors to secure favorable terms and timely supply deliveries
• Coordinate delivery schedules to align with operational needs and customer expectations
• Track sales orders and coordinate quotes with the sales team to support customer transactions
• Manage customer accounts by providing responsive service and resolving issues promptly
• Perform accurate data entry of metrics and key operational data to support reporting needs
• Expedite orders and update sales orders and shipping information
• Monitor shipment schedules
• Maintain an organized and accessible filing system
• Assist team members with administrative tasks as needed

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

We are seeking a highly organised and proactive Administrative Officer to provide administrative and coordination support to the Executive Assistant of Head of APA and Country Head. This role plays an important part in ensuring the smooth running of the executive office by assisting with scheduling, coordinating meeting and events, document preparation, travel arrangements, expense processing, and general office administrative duties.

The Administrative Officer will work closely with the Executive Assistant to support day-to-day operations, manage administrative tasks efficiently, and ensure timely follow-up on internal and external requests. The candidate should be detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Administrative and Secretarial Support

• Provide day-to-day administrative support to the Executive Assistant and Country Head.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare the daily schedule, meeting materials, and supporting documents.
• Maintain proper filing, documentation, and record-keeping for easy retrieval of information.
• Coordinate incoming requests, emails, phone calls, and messages where required.
• Liaise professionally with internal departments, external vendors, customers and stakeholders on administrative matters.
• Maintain confidentiality when handling sensitive information relating to senior leadership and business operations.

Meeting and Event Coordination

• Meeting arrangements, including room bookings, calendar invites, conference call setup, catering, and visitor registration.
• Preparation of meeting agendas, presentation materials, reports, and minutes where required.
• Coordinate logistics for internal meetings, leadership meetings, town halls, offsites, and business events.
• Usher guests and ensure meeting rooms are properly prepared before and after meetings. Meeting and Event Coordination

Travel and Logistics Support

• Coordinate business travel arrangements, including flight bookings, hotel reservations, transport arrangements, visa support, and travel itineraries.
• Ensure smooth logistics arrangements for visiting stakeholders, business guests, and regional teams.

Claim Expense Administration

• Assist with expense claims, reimbursement submissions, and invoice processing.
• Track administrative expenses and maintain supporting records.
• Ensure compliance with company policies and maintain accurate records of all claims

Office and Operational Support

• Procure of office supplies, stationery, equipment, and other administrative items.
• Coordinate with facilities, IT, finance, HR, and other internal teams to support operational needs.
• Perform any other administrative duties as assigned from time to time. Office and Operational Support.

We are looking for

• Bachelor’s degree or Diploma in Business Administration, Secretarial Studies or a related discipline.
• Minimum 2 to 5 years of administrative, secretarial, or office support experience.
• Prior experience supporting senior management or executive offices will be an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with travel booking platforms, expense systems, and collaboration tools will be an advantage.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and ability to work with stakeholders at different levels.
• High attention to detail and accuracy in administrative work.
• Able to handle confidential information with discretion and professionalism.
• Able to multitask, prioritise work, and manage deadlines in a fast-paced environment.
• Independent, resourceful, and willing to take ownership of assigned tasks.

We are seeking a dedicated Customer Service Advisor to join our team in Kuala Lumpur. As a key member of our customer-facing operations, you will be responsible for providing exceptional support to our valued clients, resolving inquiries, and ensuring a positive customer experience.

• Serve as the primary point of contact and respond promptly to customer inquiries, queries and complaints via phone, email, and chat
• Analyse customer issues and implement effective solutions to meet their needs
• Collaborate with internal teams to resolve complex customer problems
• Maintain accurate records of customer interactions and follow-up actions
• Identify opportunities for process improvements to enhance customer satisfaction
• Participate in team meetings and training sessions to improve skills and knowledge
• Handle escalated customer issues with empathy and professionalism

Job Description

• Industry/ Organization Type: Trading (Telecommunications)
• Position Title: Inside Sales Support Executive
• Working Location: Bukit Merah
• Working Hours: 5.5 days (Mon – Fri, 8.45am – 6.00pm; Alt Sat, 8.45am – 6.00pm)
• Salary Package: Basic salary up to 3,000 + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Make outbound calls to existing customers for contract renewals and to promote Singtel services.
• Explain Singtel corporate plans, promotions, and available upgrades.
• Understand customer needs and suggest suitable solutions.
• Address customer questions and concerns in a professional manner.
• Meet or exceed individual and team sales goals.
• Keep customer records up to date in the CRM system.
• Update sales reports on a weekly basis.
• Follow up with customers to ensure satisfaction and contract completion.
• Stay informed about Singtel products, services, and promotions.
• Follow company guidelines and best practices in telemarketing.
• Ensure a positive customer experience by providing quick responses.
• Work with Singtel's internal teams to ensure timely and smooth service delivery.

APPLY NOW!!!

• Diploma or equivalent qualification.
• Experience in telemarketing, sales, or customer service is required.
• Proficient in Microsoft Office applications.
• Goal-oriented, self-motivated, and diligent.
• Good organizational and time management skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75769 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

• 1-year contract role

Rostered working time:

• 8.30am to 6.00pm

• 10.00am to 7.30pm

Student Services

• Assist students with general inquiries at the Student Services Hive Counter (scheduled roster).

• Manage course-related email and phone inquiries based on assigned course portfolio.

• Provide coverage for the Student Services Concierge Counter during exigencies.

Student Engagement

• Establish multi communication channels and maintain strong relationships with student cohorts. Disseminate information to students via established multi communications channels

• Disseminate essential course information, including start dates, exams, and assessments.

• Provide course counselling to students transferring to new programs.

• Address general candidature, course pathways, and administrative queries.

• Collaborate with the Student Success Office on student, career, and industry engagement activities.

• Support academics in organizing Student Staff Liaison Committee (SSLC) meetings

• Actively participate in student engagement activities by either joining as a participant, leading the activity, or serving as a staff mentor for events.

• Develop and implement initiatives to enhance student engagement.

• Provide guidance and support to students to ensure a comfortable, reassuring, and enriching learning experience.

• Collaborate with faculty, student organizations, and other stakeholders to promote student involvement and well-being.

• Supporting the Deputy Director and Manager in organising student orientation and yearly graduation.

• Working with the Staff Mentor and Faculty Advisor, support and provide advice / guidance to the CU Student Club in organizing student events throughout the year, monitoring the deliverables of the Student Club.

Student Cohort Management (For assigned course portfolio)

• Coordinate with the admissions team on offer packs, cohort matters, and matriculation.

• Liaise with course consultations and country managers for any student cohort enrolment matters

• Process student transactions for re-module, deferment, exemption, transfers, and withdrawals, ensuring accurate status updates in the Student Management System (SMS)

• Address and resolve student inquiries/feedback by coordinating with internal and external stakeholders, including the University.

• Schedule academic intervention and support, where required

• Ensure students are registered on e-attendance system and Blackboard, where required.

• Reconcile enrolment numbers and collection of revenue.

• Follow up on outstanding payments, late fees, financial issues, and instalment requests.·

• Prepare and ensure accuracy of reports for royalty payments to the University

• Maintain up-to-date student status records in SMS and inform the University of any change.

• Foster strong relationships with the Academic Partnership Unit (APU) for course-related administrative matters

Others

• Support ad hoc projects and tasks as required

Job Requirements

• Degree in any discipline. Diploma holders with relevant experience are welcomed to apply too

• 1 to 5 years of relevant working experience in the Private Education Industry is preferred

• Strong customer orientation

• Strong leadership and people management skills

• Creative and resourceful in problem solving

• Meticulous and self-motivated

• Able to work under pressure in fast-paced work environment

• Excellent verbal and written communication skills

• Willing to work on weekends when required for events such as graduation ceremonies and open houses

Due to continued business growth, Radius is seeking a Mandarin-speaking Sales Advisor (Telematics) to join our Kuala Lumpur, Malaysia office. The successful candidate will be responsible for engaging with Mandarin-speaking customers and driving sales growth within the telematics business.

In this role, you will be selling Telematics technology and fleet management into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

• Identify, acquire, and manage new clients within the telematics.

• Maintain and grow existing client relationships to generate additional revenue.

• Conduct product demonstrations and presentations, showcasing telematics solutions and their benefits.

• Work closely with Operations and Post-Sales teams to ensure seamless implementation and client satisfaction.

• Drive sales performance by achieving targets, KPIs, and revenue goals.

• Stay informed on industry trends, competitor offerings, and emerging telematics technologies.

• Collaborate with internal teams to identify cross-selling and upselling opportunities.

• Maintain accurate client records and manage the sales pipeline using CRM systems.

Provide investment advice and guidance to clients:

- Offer personalized investment advice and recommendations

- Help clients understand investment options and strategies

- Provide guidance on portfolio management and asset allocation

Manage client portfolios and develop investment strategies:

- Create and manage client investment portfolios

- Develop investment strategies aligned with client goals and risk profile

- Monitor and adjust portfolios as needed

Conduct market research and due diligence on investments:

- Research investment products, markets, and trends

- Assess investment opportunities and risks

- Conduct due diligence on potential investments

Ensure client investments meet their goals and risk profile:

- Ensure investments align with client objectives and risk tolerance

- Monitor portfolio performance and adjust as needed

- Communicate regularly with clients on portfolio performance and strategy

Job Summary

Provide IT support and maintenance for hardware, software, servers, and network infrastructure, ensuring system reliability and security. Assist with implementations, user training, and participate in standby support outside normal hours.

Responsibilities

• Troubleshoot and resolve hardware, software, system, server, and network infrastructure issues to maintain operational stability
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems, including administering basic Cisco routers, switches, and firewalls
• Assist with system implementations, upgrades, and create/update documentation such as Method of Procedures (MOPs)
• Provide user support, training, and guidance on IT systems and best practices to enhance user competence
• Participate in rotational standby support and respond to operational needs during weekends, public holidays, and after office hours
• Work independently and collaboratively within a team to meet IT operational goals

Required competencies and certifications

• Minimum 2 years of experience in IT support, IT operations, infrastructure maintenance, or related field
• Valid Class 3 license

Preferred competencies and qualifications

• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Basic knowledge of Cisco routers, switches, and firewalls
• Strong problem-solving, communication, documentation, and customer service skills
• Willingness to access data centres and work weekends, public holidays, after office hours, and on rotational standby duties when required