Total 589 Senior Executive support advisor job vacancies

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

COMPANY DESCRIPTION

The Community Foundation of Singapore (CFS) is a trusted philanthropy partner that helps individuals, families, and businesses give effectively. As Singapore's leading provider of Donor-Advised Funds (DAFs), CFS works with donors, charities, and partners to address diverse community needs through strategic grantmaking and advisory services. Our work is grounded in strong governance and a focus on outcomes, ensuring philanthropy is thoughtful, accountable, and impactful.

For more information, visit www.cf.org.sg

RESPONSIBILITIES

The ideal candidate will offer knowledge, experience and innovative ideas around donor cultivation and relationship management.

The main responsibility is to create and execute the full lifecycle of the donor experience mainly through the donor advised fund (DAF). This is focused on giving opportunities, to achieve the donor's philanthropy goals. This position facilitates active relationships with high-net-worth individuals (HNWI) and corporate donors by providing strategic advice and promoting best practices.

Key Responsibilities:

• Manage a portfolio of donors, cultivating and sustaining active relationships that encourage and inform their charitable giving.
• Engage and guide a broad range of donor types from self-directed, to donors who have yet to take advantage of CFS's advisory services and low activity funds, as well as those open to exploring complex charitable programmes.
• Work closely with corporate and individual donors to develop strategic philanthropic strategies.
• Provide excellent service; advise donors in articulating, planning and achieving their giving goals.
• Provide strategic philanthropy advisory to donors by recommending impactful programme solutions using logic model/theory of change to guide their giving to be more deliberate and informed.
• Proactively provide information and respond to donors' philanthropy priorities. Collaborate across teams to facilitate fund administration and donations.
• Connect donors to meaningful funding opportunities by collaborating with the charity-facing teams on philanthropy recommendations and grantmaking.
• Lead ad-hoc projects to increase donor affinity and donor engagement, expand advisory services, improve efficiencies, build capacity and capabilities of the team.
• Collaborate with the Communications & Marketing and charity-facing teams to present educational opportunities for donors and/or their employees to learn more about the charitable landscape in Singapore.
• Proactively develop business plans to build scale at organisational level.
• Lead of team of philanthropy advisors.
• Support manager in driving excellence in strategic philanthropy advisory across the other advisory teams.

• A Degree from an accredited tertiary institution, or comparable qualifications.
• At least 10 years of experience working in an advisory role, foundation, business development, fundraising or front-facing client relations.
• A team player, with experience working with a high degree of independence in a time-sensitive environment.
• Strong sense of confidentiality; superior interpersonal skills with an ability to work with diverse audiences, senior corporate leaders and HNWIs.
• Ability to analyse and synthesise information towards a longer-term objective.
• Demonstrated excellence in written and verbal communication in English and Mandarin, essential for effectively engaging Chinese stakeholders and building trusted relationships.
• Agile and flexible thinker able to thrive in a fluid work environment.
• Familiarity with the non-profit sector and major sources of wealth would be advantageous.

• Candidates will be assessed during selection process to determine the role most suited to their experience and capabilities.
• We regret that only shortlisted candidates will be notified

Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor  to join our team at our office in Kuala Lumpur, Malaysia.

In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

Key Responsibilities

• Serve as the main point of contact for assigned customers.
• Build and maintain trusted advisor relationships by proactively anticipating customer needs.
• Identify and resolve potential blockers to ensure continuous use of Radius products.
• Monitor and analyse customer product usage to forecast and track sales metrics.
• Drive revenue growth through upselling and cross-selling to existing clients.
• Generate referrals from existing customers to expand the client base.
• Reduce customer attrition by engaging and negotiating with customers considering account closure.
• Liaise with internal departments to ensure customer requirements align with company objectives.
• Provide cross-departmental support on an ad-hoc basis.
• Respond to customer enquiries promptly in line with target service levels.
• Resolve customer issues through effective escalation management and follow-up.
• Track and manage emails related to performance reviews.
• Support report generation, data gathering, and data cleansing activities as required.
• Maintain an average talk time of approximately 2.5 hours per day.

Leadership & Customer Service Oversight Responsibilities

• Train, coach, and mentor Customer Service Representatives to achieve service level agreements (SLAs), effectively manage customer enquiries, and deliver a high standard of customer support.
• Support the resolution of complex customer escalations and ensure timely issue resolution.
• Optimise Salesforce utilisation and configuration to improve ticket management, customer profile maintenance, workflow efficiency, and cross-selling opportunities.
• Collaborate closely with Sales, Credit, and Customer Service teams to ensure a seamless end-to-end customer journey.
• Monitor customer service performance metrics and identify opportunities for process improvements and enhanced customer satisfaction.
• Promote best practices across customer service and account management functions to support business objectives and customer retention.

   

• Well Established Company
• Basic up to $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (company transport provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Administrative support to sales department.
• Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.
• Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.
• Attend to walk in customer when marketing department is preoccupied.
• To update on commercial team sales revenue based on data provided by the accounts department.
• To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.
• Prepare quotations.
• Other ad hoc duties as assigned.

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma qualification or equivalent.
• Possess minimum 2 years’ experience as a Sales Coordinator or Customer Service role in similar capacity may be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes

Epsilon is a global telecommunications business providing network,colocation and voice services. The priority of the business is to develop its data business.

Epsilon has been acquired by  South Korean telecommunications company KT Corp. on September 2021. With Epsilon’s connectivity solutions spanning cloud connectivity, ethernet(DCI), SD-WAN, colocation services and KT’s integrated telecommunications services, customers, and resources. Epsilon is looking forward to expand our presence in the global data connectivity market.

An internal Sales function providing first class support to our Sales Managers and Customers. Supporting in all daily admin tasks and customer communication to help achieve the team and individualtargets of the sale team.

• Administration tasks including updating eStream, quotation modules, raising order forms, capacity checks, distance checks
• Providing internal and Customer support on orders placed via the Epsilon Infiny platform
• Responding to incoming email and phone enquiries
• Assist Sales Managers by helping to coordinate bids and proposals with procurement and sales engineering to ensure that the customer orders are correct as proposed and matches the client expectations
• Obtaining the details for new customers, setting them up on the Entity Management Portal
• Uploading any documents and customer contact information onto the central system.
• Proactive intervention when clients are cancelling services to understand the reasons for the cancellation and counter propose alternatives if possible. Endeavour to mitigate churn
• Ad-hoc administrative duties as required from time to time
• Timely updates, quotes, and proposal to clients
• Accurate administration
• Updating the quotation and Forecasting tool
• Ensuring client contacts and details are up to date in the Entity management portal

Requirements

• Previous telecommunications experience highly desirable
• Strong administrative and organisational skills
• Experience of raising pricing and quotes essential
• Experience of working within a customer facing role is essential
• Excellent communication skills both written and verbal Commercial awareness of the telecomsmarket
• Efficient with Microsoft office packages
• Ability to learn new systems
• Logical and detailed approach to all tasks undertaken

Job Highlights

Singapore grown Medical & Surgical Solutions SME
Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Admin Executive to support our expanding present Singapore and region! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A.  Accounts Responsibility:

·    Maintain accuracy of general ledger.

·    Perform daily accounting & finance duties includingreceivables and payables processes, general ledger, tax and bank reconciliationetc.

·    Prepare monthly financial and management reports formanagement.

·    Oversee AR and AP data and maintenance of sub-ledger.

·    Handle data entry of transactions to accounting system.

·    Support audit and tax queries.

B.  Admin Responsibility:

·    Reporting to Sales Manager.

·    Being the centre point of contact for sales ordering placing, including orders from various countries.

·    Efficiently process orders and coordinate deliveries.

·    Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

·    Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

·    Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

·    Point of contact for Key account inquiries and being an inside sales for existing customers.

Qualifications & Requirements

·    Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

·    Basic accounting skills.

·    Computer skill such as MS Office.

·    Possess good interpersonal and communication skills.

About DuoMed

Founded in 2019, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licensed and ISO13485 compliant manufacturer of medical devices & consumables. By 2025, we have extended our distributorship in Malaysia, Thailand, Philippines, Vietnam & India.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume. We regret that only suitable candidates will be shortlisted for further discussion.

Key Job Accountabilities:

Engine/Product Production Support Repair

1) Tool Support (Primary Function)

• Design and develop repair fixtures/jigs/tools to support operational requirements, ensuring compliances with safety standards, dimensional tolerances and quality specifications.
• Coordinate with vendors/suppliers and end-users for fabrication and procurement of tools/equipment/consumables
• Perform tooling/consumable equivalency reviews
• Carry out First Article or support validation of new or modified fixtures/jigs/tools with repair engineers on repairs
• Lead or assist in investigation/root cause analysis and corrective/preventive actions for tooling failures/operational issues
• Participate in continuous improvement efforts, optimizing existing tool performances, durability or safety
• Maintain tool documentation, maintenance (i.e. CAD drawings, BOMs, tool maintenance requirements) and support audits with authorities
• Conduct feasibility studies and tool cost analysis for significant projects
• Perform 3D scanning, printing as part of tool design or prototype trials.

2) Production Support

• Perform measurements or establish programs using measurement systems (e.g. CMM, Optical Gaging Products, Optical 3D Metrology) to support operations
• Support programming in machining process (e.g. Conventional G-codes CNCs)
• Take charge of engineering documentation support functions

Required Experience and Qualifications:

• Degree/Diploma in Mechanical, Aerospace or Aeronautical Engineering
• Preferably 3 years working experience in Engines or Components Repair MRO Environment to be independently contributing
• Strong fundamentals in engineering drawing interpretations and GD&T
• Proficiency in mechanical engineering design skillsets (e.g. Autocad, Solidworks)
• Strong knowledge of tool material properties/heat treatment/surface coatings
• Proficiency in CNC programming, using measurement systems is an advantage
• Strong language, analytical, interpersonal and communication skills
• Computer literacy
• Understanding of repair processes is an added advantage
• Some understanding of aviation regulatory requirements is an advantage

Sales Support with AutoCAD (Drafter)

Reporting to the Team Lead / Sales Director, this role manages and oversee the full spectrum of pre-sales and post-sales support, proposal to after sales support including corporate clients’ enquiries. Work closely with internal stakeholders from Sales and Business Development to follow through from project leads to awarding of projects to tender submissions, presentation slides proposal, colour scheme and costing proposal. To liaise and support business operations support from mock up to project awards.

Benefits

• Opportunity to work directly with high profile clients, consultants, and contractors.
• On-the-job training, mentorship by senior project managers, and exposure to project lifecycle from start to finish.
• Be at the forefront of the latest interior design, construction, or project management practices.
• Involvement across luxury, commercial, or residential projects.
• Enjoy exclusive staff discounts on our premium furniture and lifestyle products.
• Work in a prime city spot with excellent connectivity and amenities nearby.
• Join a collaborative, supportive, and growth oriented team environment where your contributions are valued.

Core Duties & Responsibilities

• Work closely with the Sales Director and Sales Manager in managing local and overseas projects as well as other administrative matters.
• Responsible for preparing costing and/or quotations.
• Attend in sales enquiries and prepare sales proposals.
• Generate sales order and tax invoice.
• Manage customers’ orders via Navision ERP system.
• Possess Autocad knowledge is a must.
• Able to perform 3D drawings and rendering will be an added advantage.
• Prepare proposals and tender submissions.
• To do colour scheme confirmation.
• To take off quantity of tender layouts.
• Placing order for mock-ups and/or projects.
• Preparing mock-ups and proposal slides.
• Responsible for overseeing and handling the arrangement of delivery and setting up of mock up at site.

Commercial Support Executive – Marine

• Work Location: Tuas, Singapore
• Working Hours: Mon – Fri 7.30am – 5pm
• Monthly Salary: Base up to $4000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

This organization is a long‑established engineering service provider specializing in maintenance, repair, and overhaul (MRO) for critical machinery used in marine, offshore, energy, and industrial applications. With decades of experience, it has built a reputation for technical expertise, reliability, and global service coverage.

Responsibility

• Customer Support – Manage customer enquiries promptly and professionally, ensuring effective responses to service requests.

• Quotation & Order Management – Prepare accurate quotations and coordinate service orders with Sales, Operations, Procurement, and Technical teams.

• Invoicing & Payment – Generate invoices on time and support the Sales Team in facilitating early payment collection.

• Vendor & Internal Coordination – Liaise with vendors for parts procurement and collaborate with internal departments to ensure smooth order fulfilment.

• Problem Resolution – Address issues related to quotations, order fulfilment, and invoicing, ensuring timely resolution.

• Ad‑hoc Duties – Perform additional tasks assigned by the Commercial Manager to support overall business operations.

Requirements

• Minimum 2 years of experience in sales quotation, customer administration, or commercial support (handling quotations, order fulfilment, and invoicing)
• Strong interpersonal skills for well communications.
• Familiarity with ERP or invoicing systems is an added advantage
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Join Our Team at Appvantage in Singapore!

We are dedicated to leading the future of enterprises with transformative digital solutions that not only redefine application design but also revolutionize e-commerce and enhance user and customer experiences.

Job Description

As we continue to drive innovation and strengthen our operations, we are seeking a dynamic Project Support Executive to join our team in Singapore. In this role, you'll be supporting live digital products deployed across markets in Asia Pacific and Latin America for a globally recognized premium automotive brand — so your work has real, visible impact from day one.

You'll sit at the intersection of client support, quality assurance, and digital operations, working alongside a cross-functional team of developers, designers, product owners, business analysts, and scrum masters to keep mission-critical systems running smoothly and continuously improving. The ideal candidate has a solid understanding of digital products and applications, strong collaborative skills, and a genuine passion for customer satisfaction. You will also be expected to contribute beyond your defined scope as business needs evolve — bringing flexibility and a problem-solving mindset to the team.

Here's a glimpse of your responsibilities:

1. Stakeholder Management

• Foster and maintain strong, professional relationships with clients, vendors, and partners.
• Support seamless communication and collaboration across stakeholders.
• Ensure that all project implementations are aligned with company quality standards and client expectations.

2. Operation Support

• Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
• Monitor support tickets and maintain a high standard of customer service and satisfaction.
• Investigate and triage production incidents reported by markets, working closely with the development team to drive timely resolution and root cause analysis.
• Coordinate and arrange product deployments in collaboration with the development team, ensuring releases are communicated and executed smoothly across markets.
• Design and refine support processes to improve efficiency and response times.
• Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
• Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
• Create and maintain clear, user-friendly support / training documentation (e.g., FAQs, troubleshooting guides, knowledge base).
• Stay informed of best practices in digital product support, customer service, and user experience.

3. Quality Assurance

• Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
• Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
• Verify backlog items and confirm that development meets business and customer expectations.
• Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
• Provide clear feedback to the development team on usability, bugs, and potential improvements.
• Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
• Communicate QA progress and results to stakeholders in a timely and structured manner.

4. Versatile Contributor

• Embrace a growth mindset and contribute beyond your immediate role as organisational needs evolve.
• Support cross-functional initiatives, ad-hoc assignments, and projects that may span different areas of the business.
• Adapt readily to shifting priorities, new processes, or expanding responsibilities as the business grows.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 2-3 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential. Able to communicate issues clearly to stakeholders, and comfortable liaising with regional client teams.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude. Organised, meticulous, and always approaches tasks with a positive and proactive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.
• AI & Productivity Tools: A genuine curiosity and willingness to explore AI tools (e.g. ChatGPT, Claude, Copilot) to improve personal and team efficiency. Prior experience using AI in a work context is a plus.

Join us at Appvantage, where every day brings meaningful challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About Our Client

Our client is a Singapore-based lighting solutions company with over 30 years of experience in architectural and commercial lighting projects. Our company specializes in providing professional lighting fixtures for decorative and architectural use in both local and overseas markets. We collaborate with manufacturers from Spain, Germany, Italy, and Southeast Asia to deliver innovative, customized, and energy-efficient lighting solutions for hotels, retail malls, offices, residential developments, and institutions.

Position Summary

The Administrative Executive (Accounts Support) is responsible for providing comprehensive administrative and operational support to ensure the smooth day-to-day functioning of the business. This role oversees document management, filing systems, coordination with clients, suppliers, freight forwarders, and internal stakeholders, while supporting various office administration and operational activities.

In addition, the position provides basic accounts support, including invoice preparation, payment follow-ups, account documentation, and coordination of financial records to support the accounting function. The role also assists with inventory coordination, shipment arrangements, and general business administration to facilitate efficient operations.

The ideal candidate should possess strong organizational, communication, and multitasking skills, with the ability to manage multiple priorities independently in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Key responsibilities

• Organize and maintain an efficient filing system for documents and records to ensure proper documentation, easy retrieval, and compliance.
• Handle accounts payable and accounts receivable functions, including the preparation of purchase orders, delivery orders, and invoices to support daily financial operations.
• Monitor customer payments and proactively follow up on outstanding receivables to maintain healthy cash flow.
• Prepare monthly aging reports to track overdue accounts and support credit control activities.
• Generate monthly Statements of Account (SOA) to ensure accurate customer billing and account reconciliation.
• Assist in month-end and year-end closing activities to support timely and accurate financial reporting.
• Verify billing accuracy by matching invoices against purchase orders and supporting documents to prevent discrepancies.
• Liaise with clients, suppliers, and internal stakeholders to ensure smooth and efficient business transactions.
• Assist in stock ordering and allocation to maintain adequate inventory levels and support operational requirements.
• Coordinate with freight forwarding companies for air, land, and sea shipments to ensure timely delivery of goods.
• Provide administrative support, including maintaining proper filing of project and operational documents.
• Perform general accounting and administrative duties in accordance with company policies and established procedures.

Requirement And Qualification

• Diploma, Advanced Diploma, or Higher Diploma in Accounting, Business Administration, or an equivalent qualification.
• Minimum 2–3 years of relevant working experience in administration, accounting support, or a related field.
• Proficient in Microsoft Office applications and familiar with accounting software such as AutoCount.
• Strong organizational and administrative skills with the ability to maintain accurate document and record management systems.
• Good communication and interpersonal skills to effectively liaise with clients, suppliers, and freight forwarding partners.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines independently.
• Positive working attitude, willingness to learn, and adaptability in a fast-paced environment.
• Mature, responsible, and detail-oriented individual with the ability to work independently and handle confidential information professionally.
• Candidates with prior experience in office administration, document management, and coordination roles are encouraged to apply.
• Individuals seeking long-term career stability and able to contribute effectively in a small team environment will be highly regarded.

Base Salary:SGD3,200 to SGD4,500 per month

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Job Description

• Industry/ Organization Type: Travel Agency
• Position Title: Sales Support Executive
• Working Location: Bugis (4 mins walking distance from the MRT)
• Working Hours: 5 days (8.30am-5.30pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage all operational activities to ensure company growth.
• Generate purchase orders, delivery orders, invoices, and quotations.
• Support sales team with paperwork, allowing them to focus on acquiring new accounts.
• Plan and control inventory, ensuring timely customer payments.
• Mentor new Customer Service Officers to ensure they can handle operational tasks and achieve customer satisfaction.
• Meet deadlines and targets consistently.
• Use the SAP Information System for operational tasks.
• Identify and complete tasks proactively.
• Ensure accuracy and completeness of work and information and follow up to ensure agreements and commitments are met.

APPLY NOW!!!

• Minimum ITE qualification.
• Minimum 1 year of experience in sales support or related field.
• Experienced in service industry is advantageous.
• Excellent communication skills with clients.
• Good time management.
• Able to work in team.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781