Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Additional job description

As a Workspace Trust and Safety Engineering Analyst, you will develop insights on abuse trends and establish a foundation for managing various Trust and Safety escalations across Workspace. This role is crucial in streamlining related processes and ensuring a safer Workspace experience for all users (both consumers and Workspace enterprises). You will be a partner to bring together teams to address the most critical abuse problems impacting our users. You will identify, quantify, and help address the problems and work across Google and the broader industry.

Qualifications

Job responsibilities

• Extract, transform, and analyze Google Workspace log data using advanced analytical methods to solve abuse challenges, investigate escalations to uncover vulnerabilities and tactics used by bad actors.
• Lead comprehensive analyses to deliver insights on abuse trends, directly contributing to the design and improvement of anti-abuse product protections.
• Partner with Engineering, Product Managers (PMs), Program Managers (PgMs), Data Scientists, and external groups to qualify, quantify, and understand complex abuse challenges while co-developing company-wide counter-abuse strategies and improvements.
• Establish foundational frameworks to streamline Workspace Trust and Safety escalations, and quantify the impact of anti-abuse teams to build internal and external awareness of best practices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 2 years of experience managing projects and defining project scope, goals, and deliverables.
• 2 years of experience in manipulating data sets using SQL or other programming or scripting languages.

Preferred qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 2 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

Job Scope
Financial Planning & Analysis

• Perform monthly, quarterly, and reforecast financial analysis and reporting activities.
• Analyze headcount trends, structural fixed costs, and year-over-year financial performance.
• Conduct gross margin analysis by product line, offer mix, and country.
• Monitor topline performance and provide insights on revenue, profitability, and business drivers.
• Support financial planning, budgeting, forecasting, and management reporting processes.

Reporting & Analytics

• Develop and maintain financial dashboards, analytical reports, and performance tracking tools.
• Perform detailed analysis on product mix, cost evolution, foreign exchange impacts, and profitability trends.
• Ensure data accuracy through reconciliation, validation, and consistency checks.
• Support master data maintenance and reporting structures.

Process Improvement & Automation

• Drive automation initiatives to reduce manual reporting effort and improve reporting efficiency.
• Build and maintain financial models, simulation tools, and standardized reporting templates.
• Enhance reporting processes through the use of Excel, Power Query, Power BI, and other analytical tools.
• Document and maintain reporting methodologies and automation solutions.

Stakeholder Management

• Partner with regional finance teams and business stakeholders to provide financial insights and support decision-making.
• Prepare clear and concise commentary on financial performance and key business trends.
• Support ad-hoc analysis and business requests from management.

Requirement

• Bachelor's Degree in Finance, Accounting, Economics, Business, or a related discipline.
• Minimum 3 years of experience in FP&A, financial controlling, commercial finance, or financial analysis.
• Strong understanding of financial statements, gross margin analysis, budgeting, forecasting, cost controlling, and management reporting.
• Experience working with ERP and financial planning systems such as Oracle, SAP, Hyperion, EPM, or equivalent.
• Advanced Excel skills, including financial modelling, data analysis, reconciliation, and reporting automation.
• Experience with Power Query, Power BI, VBA, or other data visualization and automation tools will be advantageous.
• Experience in a regional or multi-country environment is preferred.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement
• Perform pre-processing review of customers’ submissions and conduct documentary checks
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers
• Liaise with client on updating transaction statuses and support addressing transaction related queries
• Contribute to various process improvements and other projects as allocated

Requirements

• Graduate, preferably in Banking & Finance
• Knowledge of UCP, ISBP, URC, ISP, URDG is preferred
• At least 2-3 years of trade operations experience, covering all imports and exports products
• Self-starter who can work effectively in a team setting
• Candidates with lesser relevant experience may be considered for the analyst role
• Ability to manage daily operations with strong risk awareness, analytical and problem-solving skills
• Good interpersonal skills, decisive in communications
• Resilient and flexible in challenging circumstances

The candidate will join the Private Bank KYC Client Ongoing Review Team, which supports periodic reviews of existing private banking clients. The role focuses on ensuring that client profiles, account activities, and documentation remain consistent with the purpose of the banking relationship and comply with the bank’s Anti-Money Laundering / Countering the Financing of Terrorism (AML/CFT) requirements.

The candidate will be responsible for reviewing completed KYC (Know Your Customer) ongoing reviews, identifying potential risk issues, providing guidance to stakeholders, and supporting the bank’s overall AML control framework.

Key Responsibilities

• Perform quality review of KYC periodic ongoing reviews (OGRs) for existing private banking clients.
• Ensure reviews are completed according to internal AML policies, Private Bank procedures, and regulatory requirements.
• Assess whether the client’s profile, source of wealth, source of funds, account activity, and transaction behaviour remain appropriate for the private banking relationship.
• Review cases previously closed with conditions and decide whether the conditions can be removed, or whether further escalation or action is required.
• Identify potential AML/CFT risks, documentation gaps, control issues, or unusual client activity.
• Provide clear and timely guidance to Relationship Managers, Front Office, Compliance, Operations, and other stakeholders.
• Handle escalations and propose practical closure strategies or action plans.
• Support AML-related projects as a subject matter contributor or stakeholder.
• Prepare management reports on key operational risk items, review status, exceptions, and control issues.
• Suggest process improvements to strengthen review quality and reduce repeat findings from Business Compliance, Group Compliance, Internal Audit, or External Audit.

Key Requirements

• At least 3 years of hands-on experience in AML (Anti-Money Laundering), KYC (Know Your Customer), client onboarding review, or ongoing periodic review.
• Prior experience in Private Banking, Wealth Management, or handling high-net-worth client reviews is preferred.
• Familiarity with MAS Notice 626 and/or international AML/CFT standards.
• Good understanding of client due diligence, enhanced due diligence, source of wealth, source of funds, risk assessment, and ongoing monitoring.
• Strong analytical skills with the ability to review data, documents, client activity, and risk indicators.
• Strong attention to detail and ability to manage a high volume of review cases within deadlines.
• Good written and verbal communication skills, with the ability to explain review findings clearly to stakeholders.
• Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.
• Able to work independently, manage multiple priorities, and operate in a fast-paced banking control environment.
• Team player with a diligent, hands-on, and solution-oriented working style.

KYC Periodic Review,KYC Ongoing Review,Client Due Diligence (CDD),Enhanced Due Diligence (EDD),Anti-Money Laundering (AML),Countering the Financing of Terrorism (CFT),Source of Wealth (SOW),Source of Funds (SOF),Private Banking,Wealth Management,High-Net-Worth Clients,MAS Notice 626,Client Risk Assessment,Ongoing Monitoring,Quality Review / Quality Control,Management Reporting

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Portfolio Management & Performance Monitoring

• Maintain portfolio-level and asset level financial models and performance dashboards.
• Monitor asset-level operating and financial performance against budgets.
• Track portfolio KPIs including occupancy, NOI, cash flow, valuations, and returns.
• Support portfolio reviews and investment committee reporting.

Analysis

• Build and maintain financial models for acquisitions, disposals, and capita projects.
• Make recommendation supported by data on assets or portfolio and help implement asset management strategies.
• Perform market research and comparable transaction analysis.
• Prepare presentations and recommendation materials.
• Assist with underwriting and sensitivity analysis.

Asset Budgeting & Forecasting

• Support annual asset budgeting exercises and half-yearly reforecasts
• Maintain budget models with Finance team
• Collate, review and analyse income and OPEX assumptions from asset leasing and property management teams.
• Make recommendations on asset or portfolio strategy based on variance analysis

Senior Management & Investor Reporting

• Support preparation of monthly, quarterly and annual reports to various stakeholders.
• Assist with performance and portfolio analytics.
• Prepare investor presentations, fact sheets, and reporting materials.
• Provide insights on market conditions

Governance & Process Management

• Ensure data accuracy and consistency across reporting outputs.
• Support ad hoc strategic projects across the investment platform.
• Explore and implement efficient technology solutions

• Well Established Company
• Basic up to $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Marymount
• Working hours: Monday to Friday (8.30am to 5pm)

Job Responsibilities:

• To assist the Purchasing and Inventory Manager in maintaining the purchasing and inventory planning processes
• Ensuring the timely arrival of purchases and maintaining existing inventory position in a healthy state
• Involved in liaising with suppliers and freight forwarders on related matters

PURCHASING

• Check suppliers’ confirmation orders against our PO issued.
• Liaise with forwarders on shipping departure and arrival dates of standard POs.
• Monitoring of the arrival of indent orders and sample requests.
• Maintaining a timetable of shipment arrivals.
• Broadcasting ETA details (including indent orders &samples) in a shared file.
• Receiving items into SAP with accurate details.
• Prepare monthly marine cargo insurance declaration.
• Provide monthly ETA schedules of FCL arrivals.
• Preparation of product labels when needed.

INVENTORY MANAGEMENT

• Conduct random inventory checks on selected items to ensure accuracy of stock position.
• Liaise with the Warehouse team on inventory discrepancies and rectify.
• Prepare a monthly clearance list for items with shorter remaining shelf life (after physical check).
• Prepare a monthly report for review by the Managing Director and Finance.
• SAP adjustments – stock repacking, non-sales inventory movements e.g. samples issued, damaged items, stocks over- or short-supplied. etc.
• Update SAP with inventory repacking.
• Assist in year-end stock take preparation and updating of stock count results.  This may extend beyond normal working hours and is reimbursed for the overtime with Off-In-Lieu.

Job Requirements:

• Possess minimum Diploma or equivalent qualification.
• Possess at least 2 years’ experience in Purchasing and Inventory
• Knowledge of SAP, Incoterms, MS Office, esp. Excel (Intermediate)
• Working experience in the food industry will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• $3,500 + Bonus + AWS

• 5-day work week

• Exposure to Industrial & Engineering Sales

• Stable & Specialized Industry

• Operations + Customer Coordination Experience
  

Our Client, the leading distributor for the supply of thermoplastic pipework systems, is inviting qualified candidates to fill the position as Procurement / Supply Chain Coordinator.

RESPONSIBILITIES:

• Process daily purchase orders and ensure accurate, timely deliveries

• Maintain and update delivery schedules and shipment status records

• Source and liaise with suppliers, vendors, and freight forwarders

• Coordinate with internal sales and warehouse teams on material receipt and inventory updates

• Maintain organized procurement records, including POs, quotations, and supplier documents

• Assist with vendor evaluation, cost comparison etc

• Handle required documentation for import/export and logistics processes

• Ensure all procurement activities align with company policies and compliance standards
  
  

REQUIREMENTS:

• Proficient in Microsoft Excel; experience with Microsoft Dynamics NAV will be an added advantage

• Attention to detail and accuracy in documentation and tracking

• Able to work independently in a fast-paced, dynamic environment

• Team player with strong analytical and communication skills

• Positive work attitude, with a strong sense of responsibility and urgency

• Fresh grads are welcomed to apply
  
  

OTHER INFORMATION:

• Location: Yishun

• Working Days/Hours: 5 days/Office hours, 9am - 6pm

• Salary: $3,500 (salary will commensurate according to experience & qualifications)

• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Majestic Rock Resources (MRR) Group Pte Ltd is a Singapore-based trading company, incorporated on 27 March 2013. MRR is also part of Hebei SinoGiant Group Co., Ltd., established in 2003, which has total assets of more than RMB 123 billion. In 2021, SINOGIANT Group ranked 68th on the list of the Top 500 Chinese manufacturers and was the highest-ranked private enterprise in Hebei Province, China.

MRR is equipped with experienced trading and commodity procurement professionals from China and Singapore. Its trading portfolio mainly covers iron ore, coking coal, and other commodities, primarily sourced from Australia, Brazil, and India. By 2021, MRR achieved annual revenue of over USD 4 billion, with a trading volume of 25 million metric tons across various products.

Job Summary

The Risk Analyst will be responsible for managing and analyzing risk exposure within the futures trading team, supporting the broader commodity and global markets business. Key duties include overseeing settlement processes and preparing accurate profit and loss (P&L) reports to ensure effective risk management and operational integrity.

Duties & Responsibilities

• Prepare daily profit and loss (P&L) reports for management review, ensuring accuracy and timely delivery.
• Liaise with brokers and clearing banks on settlement processes, including reconciling discrepancies and resolving settlement issues.
• Monitor positions and margins of each book, assess risk exposure associated with futures trading activities, identify potential risks, and recommend mitigation strategies.
• Collaborate with trading teams to ensure compliance with risk management policies and procedures.

Job Requirements (Qualifications, Experience, and Skills)

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree (any discipline).
• Strong data analytical and statistical skills, with proficiency in Microsoft Excel.
• Eagerness to learn and ability to work effectively as part of a team.
• Understanding of the Chinese market is an advantage.

We are looking for a Claude AI SME/Analyst to provide insights and enhancements to our internal system.

Responsibilities:

- Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements

- Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications

- Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from

- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner

- Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues

Requirements:
3–6 years of experience as a Consultant in a digital or technology delivery environment

- Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context

- Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows

- Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touchpoints accurately

- Experience with change governance processes, including preparation and submission of CAB requests

- Hands on experience with BMAD or AI development methodology

- Experience using AI tools like Claude via Terminal as part of delivery

If you are keen on theabove position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 |EAP Registration No: R1877011) at cshepherdson@morganmckinley.com orcontact +65 6818 3193 for a confidential chat.

BACKGROUND

Unilever International (UI) is a global business operating in cross-border B2B.
We aim to serve underserved markets, consumers, and customers.
Digital Evolution is our crucial enabler to provide a superb customer experience and world-class operational excellence.

UI Digital Intelligence is responsible for Digital strategy execution with a mission to:

1. Intelligence - Empower the future with digital brilliance.
Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.
2. Capabilities - Secure evolution success with confidence.
Achieve company objectives with peace of mind through secure, compliant capabilities & technology.

We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA).
As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs.
Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Your performance will be evaluated on several key areas: Project Delivery Metrics, Precision and Quality of Work, Adherence to Regulations, Stakeholder Satisfaction, and the Realization of Benefits. A successful BA journey involves meeting these metrics, innovating, contributing creative solutions, and working effectively within cross-functional teams. Given the dynamic nature of our business and market conditions, we expect each BA to consistently grow and refine their professional skills.

JOB RESPONSIBILITIES

Gathering and analyzing business requirements:

• Work with stakeholders to understand their needs and expectations.

• Define the north start requirements for a new or changed business process or system.

Analyzing business Problem/Opportunity:

• Gather information through interviews, surveys, and workshops.

• Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation.

• Analyze the root causes of the stated problems.

• Identify areas where business processes can be improved. 

• Maintain documentation and reports that detail findings, outcomes, and recommendations.

Developing solutions:

• Work with stakeholders to develop solutions that meet business requirements.

• Define the solution requirements: data, integration, perfect process, user interface, and user experience.

• Create functional specifications and design prototypes.

• Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads.

Delivering the solutions:

• Perform assessment & validation of the solution against agreed requirements.

• Develop change management and training initiatives to land the solution and collect feedback.

Communicating with stakeholders:

• Communicate with stakeholders throughout the project lifecycle. 

• Provide status updates on project progress.

• Explain complex technical concepts to non-technical stakeholders.

**The roles of duties are not exhaustive and may change according to business requirements.                                        
                                        

QUALIFICATIONS:

• Entry-level, mid-level Experience Level.

• A degree in Business Administration, Finance, Computer Science, or a related field.

• Relevant certifications (like CBAP PMI-PBA) can be beneficial.

SKILLS

- Experience with Agile Methodology

- Design Thinking & problem-solving

- Strong Business Acumen

• Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG

• Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report

- Project Management Skills

- Excellent communication and Collaboration skills

• Listen to understand with empathy

• Able to convey ideas effectively to engage stakeholders

• Deliver the message, and influence decision-making

• Able to facilitate meetings and discussions to solve a problem or design a solution

• Able to influence, guide, build consensus, and encourage.

- Technical Proficiency

• Loves the Problem to Solve.

• Experience in data analysis, process modeling, and user Interface design.

• Basic understanding of IT systems and how they work.

• Interested in New Technologies: Gen AI, Connected Experiences.

GOOD TO HAVE

• AI | ML | Statistics certificate

• Programming and technical knowledge

• Basic understanding of ERP, CRM & connected Planning solutions.

BEHAVIORAL CHARACTERISTICS

• Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments.

• Team player in a multicultural environment.

• Able to focus and prioritize.

• Open to Agility, Initiative, Curiosity, and Experimentation.

• Resilient and able to come back from setbacks.

SOFTWARE

• Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint).

• Project Management Tools (Jira, Confluence).

• Wireframe design and concepts (Figma).

• BI Solutions (Power BI / Tableau/Alteryx/SQL).

• Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.
• Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.
• Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.
• Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.
• Leverage previous development experience to bridge communication between business users and technical teams.
• Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.
• Work with data teams to define data requirements, data quality standards, and reporting solutions.
• Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.
• Participate in requirement workshops, design discussions, and solution reviews.
• Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.
• Understand and support applications and processes within the Real Estate and Construction domain.
• Conduct market research and industry analysis to recommend process improvements and innovative solutions.
• Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.
• Identify risks, dependencies, and opportunities for optimization across business processes.
• Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.
• Ensure proper documentation, traceability, and governance standards are maintained.
• Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.
• Provide functional support and clarify requirements during development and implementation phases.
• Prepare project status reports, dashboards, and stakeholder presentations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Analytics, or related disciplines.
• Minimum 7 years of experience as a Technical Business Analyst or Business Analyst in enterprise environments.
• Previous software development background with strong understanding of SDLC and Agile methodologies.
• Experience in AI processes, AI-enabled solutions, or digital transformation initiatives is preferred.
• Strong business analysis, requirement gathering, and process improvement skills.
• Experience working with data analytics and reporting platforms such as Tableau, Cognos, Power BI, or similar BI tools.
• Experience in data analysis, data modeling, and data-driven decision-making.
• Domain experience in Real Estate or Construction industry will be highly advantageous.
• Strong research capabilities and ability to prepare business proposals and solution recommendations.
• Excellent business acumen and stakeholder management skills.
• Experience working with geographically distributed teams, particularly USA-based teams.
• Strong communication, presentation, and documentation skills.
• Ability to work independently in an Individual Contributor (IC) role.
• Familiarity with AI technologies, cloud platforms, and enterprise applications is an added advantage.

Role and Responsibility:

The Business Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.

Works collaboratively with clients and stakeholders – both external and internal to the company – to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems.

Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.Maintenance of documentations, such as Requirement Specifications and Interface Specifications etc.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

• Knowledge in SQL on Oracle DB, API testing with Postman, ability to provide UAT support with external systems, and liaison between different vendors.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.

Other Requirements:

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field is preferred.