Total 16,441 service engineer job vacancies

• Attend to frontline matters and be responsible when dealings with the public
• Attend to customers either by phone, face to face or electronic means
• Handle and resolve customer complaints professionally
• Keep records of customer interactions and transactions
• Update and maintain proper database and information system accurately
• Ascertain all relevant information received are accurate for proper registration
• Perform thorough customer verification and validation
• Responsible in collecting, verifying and managing information / data on the exhumation site area to ensure accuracy
• Perform field work operations at the cemetery
• Manage counterparts involved in the project implementation in accordance with the existing regulations
• Responsible to serve clients with utmost professionalism and efficiency
• Work in close coordination with contractors and diggers to ensure quality of work
• Communicate effectively with next-of-kin and families from diverse background
• Monitor and report on the rapidly changing conditions and environment at the exhumation site and ensure safety regulations are in place
• Demonstrate high level of maturity when faced with various challenges, obstacles and manage them with patience and diligence

Job Requirements

• Candidate must possess at least ‘O’ Levels/NITEC/Diploma in any field, preferably with hospitality or WSQ training for PGEMS. Past experience in field work and operational settings will be an added advantage. Entry level candidates are welcome to apply.
• Excellent interpersonal skills with the ability to remain calm and composed when dealing with difficult clients
• Possess the initiative to complete tasks and is meticulous, with an eye for details
• Class 3 driving license preferred
• Microsoft Office skills especially in Microsoft Word, Excel & PowerPoint

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• With hands-on experience in maintenance and troubleshooting electrical and mechanical systems, preferably dealing with ACMV/ DX systems.
• Possess practical knowledge of CRAC/ WDS or critical infrastructure is an added advantage.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Perform failure analysis, root cause investigation, and fault isolation on SSD products during NPI, qualification, and mass production phases using test logs, diagnostic tools, and hardware analysis techniques. 

• Debug hardware and manufacturing-related failures by analyzing tester logs, power rails, NAND, DRAM, controller behavior, and interface issues to drive corrective and preventive actions. 

• Collaborate with cross-functional teams including Product Engineering, Process Engineering, Quality, Manufacturing, and Suppliers to resolve yield, process, and test related issues. 

• Develop and maintain debug procedures, cookbooks, troubleshooting guides, debugging tools, and knowledge databases to improve diagnostic accuracy, turnaround time (TAT), and operational efficiency. 

• Generate technical reports and present failure findings, corrective actions, and yield improvement recommendations to management and stakeholders while supporting continuous improvement initiatives. 

Responsibilities

Service Operations & Delivery

• Manage day-to-day BAU operations for biometric applications, systems and related infrastructure.

• Ensure system availability, operational stability, and compliance with

SLA/KPI requirements.

• Coordinate and monitor support activities across multiple support teams, vendors, and stakeholders.

• Lead operational reviews and service governance meetings with customers.

Incident Management & Investigation

• Lead major incident handling, troubleshooting coordination, and service recovery activities.

• Drive root cause analysis (RCA) and ensure proper corrective and preventive actions are implemented.

• Coordinate with technical teams for incident investigation, log analysis, and escalation management.

• Track incident trends and recommend improvement actions to reduce recurring issues.

Customer Management

• Act as the primary customer-facing representative for operational and service-related matters.

• Provide timely updates, incident communication, and operational reporting to customers.

• Build strong customer relationships and maintain customer confidence during critical situations.

• Support customer discussions on operational improvements, risk management, and service enhancement initiatives.

Reporting & Governance

• Prepare operational reports, SLA/KPI reports, incident summaries, and management presentations.

• Conduct regular service review meetings with customers and internal stakeholders.

• Ensure proper documentation of incidents, operational procedures, and escalation processes.

• Maintain audit readiness and operational compliance documentation.

Continuous Improvement

• Identify operational gaps and recommend process improvements.

• Drive automation, monitoring enhancement, and operational efficiency initiatives.

• Support system upgrades, patching activities , and operational readiness activities.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or related field.

• Minimum 5–8 years of experience in Service Delivery, Operations

• Management, or Technical Support environments.

• Experience managing mission-critical systems or large-scale enterprise platforms.

• Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

• Strong experience in incident management, problem management, and customer handling.

• Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

• Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

• Strong analytical, troubleshooting, and coordination skills.

• Excellent communication and stakeholder management skills.

• Able to work under pressure and manage critical incidents effectively.

Licence no: 12C6060

Overview

As a Service Technician, you will assist the Operation Manager in ensuring the smooth operational performance of machinery and equipment, which are critical to the ongoing success and efficiency of business operations.

Job Description:

1) Conduct routine inspections of machinery and equipment.

2) Diagnose faults and malfunctions in the systems.

3) Perform repairs and replacing defective parts.

4) Carry out preventive maintenance to ensure high reliability of systems.

5) Provide technical support and advice to the users of the equipment.

6) Document processes and maintaining service records.

7) Ensure compliance with industry safety and quality standards.

8) Inspect and assess the functionality of mechanical systems and components.

9) Understand and implement complex technical manuals and diagrams.

10) Utilize a variety of tools and equipment for repair and maintenance tasks.

11) Collaborate with other technical staff to ensure comprehensive service coverage.

12) Update job knowledge by participating in educational opportunities and reading technical publications.

13) Providing all administrative support when required.

Requirements:

1) Diploma in mechanical, electronic, or similar fields is highly advantageous..

2) At least 3 years of experience in the Lift & Escalator industry.

3) Proficient in Microsoft Office (Word, Excel, PowerPoint).

4) Proven experience in a similar role, demonstrating hands-on proficiency with industry-specific systems.

5) Strong problem-solving skills and attention to detail.

6) Excellent interpersonal and communication skills to effectively convey information to customers and team members.

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

Job Duties

• Front of House Counter Operations
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Basic digital literacy
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for leading equipment sustaining, reliability, and continuous improvement activities to support high-volume hard disk media manufacturing. You will play a key role in driving equipment performance, improving operational efficiency, and supporting new technology implementation. This role requires strong technical leadership to guide technicians in maintaining stable manufacturing operations, reducing equipment downtime, and enabling next-generation product and process requirements.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead day-to-day equipment sustaining activities, including troubleshooting, failure analysis, and resolution of equipment-related production issues.
• Drive equipment reliability improvement initiatives to enhance equipment uptime, reduce chronic failures, and improve overall operational stability.
• Develop, implement, and optimize preventive and predictive maintenance strategies to improve long-term equipment performance.
• Lead root cause analysis (RCA) for major equipment failures and implement effective corrective and preventive actions.
• Support equipment upgrades, hardware modifications, and machine conversion activities to meet product and technology roadmap requirements.
• Coordinate new equipment installation, commissioning, qualification, and acceptance to ensure systems meet operational and safety standards.
• Monitor and analyze equipment performance indicators such as OEE, MTBF, MTTR, and downtime trends to identify improvement opportunities.
• Collaborate closely with Process Engineering, Yield Engineering, Production, and Quality teams to improve process capability and manufacturing performance.
• Drive engineering projects related to equipment improvements, automation enhancement, and productivity optimization.
• Develop and maintain equipment documentation including SOPs, maintenance procedures, troubleshooting guides, and best practices.
• Work closely with OEM vendors and suppliers to resolve technical issues, implement upgrades, and support equipment technology development.
• Support cost reduction initiatives through engineering optimization, reliability improvements, and maintenance efficiency.
• Ensure all equipment operations comply with company safety policies, regulatory requirements, and industry standards.
• Participate in continuous improvement initiatives, including Lean manufacturing, automation deployment, and digitalization programs.
• Perform other duties and responsibilities as assigned by management.

Role is opened in Poland. 

Unit4 Global Cloud Operations Team is seeking a skilled Security Operations Engineer to join our international team. As part of this dynamic team, you will play a key role in maintaining the security and integrity of our cloud infrastructure and environments. You will monitor security systems, analyze threats, and manage security incidents from detection through resolution, ensuring a robust defense against emerging threats.

Key Responsibilities:

• Continuous Monitoring: Continuously monitor cloud environments for potential security threats.
• Threat Analysis: Analyze security alerts and logs to identify suspicious activities.
• Incident Response: Lead response efforts during security incidents, including containment, eradication, and recovery.
• Investigation: Investigate security breaches and identify root causes.
• Post-Incident Review: Conduct post-incident analysis to suggest improvements.
• Documentation: Document security incidents and maintain detailed records.
• Customer Incident Handling: Act on security incidents reported by customers or identified proactively.
• Policy Adherence: Follow established security policies and procedures.
• System Maintenance: Monitor and maintain security systems such as firewalls, intrusion detection and prevention systems, and SIEM systems.
• Preventative Measures: Implement security measures to prevent future incidents.
• Staying Current: Stay up-to-date with the latest security trends and technologies.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

• Design, develop, and maintain scalable mobile applications for both smartphones and tablets, ensuring a seamless user experience across devices.
• Build high-performance, reliable, and scalable applications by applying best practices in mobile architecture, state management, networking, caching, and offline support.
• Collaborate with product, design, and engineering teams to deliver high-quality features that align with business objectives.
• Integrate analytics and monitoring solutions to measure user behaviour, application performance, and key business metrics.
• Own the end-to-end application release process, including build, testing, deployment, and publication to app stores.
• Ensure software quality through Test-Driven Development (TDD), automated testing, code reviews, and continuous improvement of engineering standards.

• 3–5 years of experience in mobile or full-stack application development
• Strong proficiency in Flutter and Dart
• Hands-on experience with Firebase services such as:
• Authentication
• Firestore / Realtime Database
• Cloud Functions
• Firebase Messaging
• Analytics / Crashlytics
• Experience integrating AI tools into applications
• Strong understanding of software engineering best practices and clean architecture
• Experience with Test-Driven Development (TDD)
• Knowledge of REST APIs and third-party integrations
• Experience publishing and maintaining applications on:
• Apple App Store
• Google Play Store
• Strong awareness of:
• Mobile application security
• Data privacy
• Secure authentication
• Strong focus on user experience (UX) and user-friendly design principles
• Familiarity with Git and CI/CD workflows

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: 

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

• Attend to customer enquiries and provide advice on necessary/suggested services
• Scheduling customer appointments and providing quotations
• Coordinate with technicians to facilitate daily work flow
• Manage required stock/inventory
• Perform other ad-hoc duties assigned

Requirements:

• Candidates must possess at least GCE 'O' Level or NTC2
• Good command of English
• Relevant work experience will be an advantage
• Interest in cars and knowledge in repair works
• Possess initiative, responsible and willing to learn
• Able to multi-task and work in a fast-paced environment
• Strong coordination and communication skills
• Remuneration to commensurate with experience
• Class '3' driving license

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

A leading 3PL warehousing and freight forwarding Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Generate and process customer job instructions are in order and ensure that the job is carried out timely.
• Coordinate with warehouse operations team.
• Generate weekly and monthly Inventory, Stock & Billing reports.
• Interface with customers to answer queries.
• Proper verification, recording and documentation of all completed jobs.
• Any other duties as assigned.

Job Requirements

• At least 'O'Level or diploma and above.
• Preferably with at least 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

Kindly include:-

• Past Salary
• Expected Salary
• Reasons for leaving current/past Employer

*Salary will be offered based on experience and education.

Position Summary

The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.

The Service Desk Support will be the first point of contact for external institutional users and will be responsible for managing the service desk and providing crucial support in ensuring effective incident management, timely communication with participants and schemes owners, and efficient processing of service requests. The individual is responsible for ensuring round-the-clock support to maintain operational continuity for critical payment systems, coordinating release notifications and activities, and upholding service quality standards in alignment with organisational and regulatory requirements.

Key Responsibilities

Service Desk & Customer Experience

• Manage service desk operations, ensuring delivery of excellent and consistent customer service across all touch points, including emails and phone
• Serve as the primary point of contact for customer inquiries and requests, resolving issues efficiently and escalating as necessary
• Collaborate with IT and vendors to provide timely and accurate advice to customers
• Manage incident resolution, leveraging experience with ServiceNow ITSM and CSM platforms
• Ensure all incident root cause analysis and downtime resolutions are tracked and reported, providing updates to relevant stakeholders (e.g., SCHA)

Incident and Service Request Management

• Handle participants' service incidents and requests across CTS, FAST, IBG, PayNow, and Cross-Border services
• Ensure all incidents and enquiries are logged, tracked, and resolved within the agreed Service Level Agreements (SLAs)
• Ensure clear and timely communication of Root Cause Analysis (RCA) and resolution of incidents to participants and schemes

Release Notifications and Coordination

• Ensure timely notifications to participants on all upcoming UAT and production releases
• Coordinate release activities with all stakeholders to ensure smooth implementation

Requirements

Education and Experience

• Diploma or Bachelor’s degree in Operations Management, Business Administration, or any related field
• Minimum one year of experience in service desk management or IT operations, preferably within the payment or financial services industry
• Demonstrated success in handling incident management, root cause analysis, and service request fulfillment
• Prior experience working in 24/7 operational environments is preferred

Skills and Knowledge

• Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services
• Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners)
• Knowledge of regulatory and compliance requirements related to payment systems is an advantage

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.