Total 4,195 quality manager job vacancies

l  Why Join Our Leadership Team

At Entegris, we believe leaders exist at every level of theorganization. We leverage the diverse perspectives of our global team to driveinnovation in the semiconductor industry. As the Asia Quality EngineeringDirector, you will be a high-impact, high-visibility leader responsible forshaping quality excellence in one of our most critical regions.

We are a values-driven culture, and we expect our leaders tochampion our PACE values:

-         People & Teamwork: Build and mentorambitious, high-performing teams.

-         Accountability, Integrity & Trust: Ownregional performance and foster transparent relationships.

-         Creativity & Innovation: Find uniquesolutions to complex customer challenges.

-         Dedication to Excellence: Set the goldstandard for quality and operational success.

l  Job Overview

LeadershipExpectations (PACE + Great Leader Profile)

-  Customer centricity: Anticipate customerrequirements, translate Voice of Customer (VOC) into measurable quality plans,and lead crisp communication during escalations.

-  Data-driven decisions with speed: Userisk assessment and statistical methods to accelerate containment, root causeconfirmation, and permanent corrective/preventive actions.

-  Accountability: Establish clear ownershipacross sites and functions, deliver on commitments, and reinforce disciplinedexecution against KPIs.

-  Global partnership: Align prioritiesacross Asia plants and North America-based manufacturing/support teams toensure consistent standards and one-team execution.

-  Innovation: Modernize quality systems andreporting, standardize best-known methods, and scale improvements across sites.

-  Talent development: Build organizationalcapability by hiring, coaching, and developing CQE/QE leaders; createsuccession depth and strong knowledge transfer.

Theseexpectations align to Entegris’ PACE Values and the Great Leader Profile (GLP)characteristics used across the company to define and develop leadershipbehaviors.

TheAsia Quality Engineering Director is a dynamic, cross-functional leadershiprole responsible for developing and executing regional quality strategy alignedto global objectives—driving zero-defect performance and high-reliabilityoutcomes across Process and Product Management -related value chains. Based in Singaporeand reporting to global Quality leadership, this role leads multi-site teamsand partners with Sales, Manufacturing, Product, and Supply Chain to meetdemanding customer and corporate KPIs.

l  Primary Responsibilities

-         Strategic leadership: Develop and executeregional quality strategies aligned with global corporate objectives to achievezero-defect, high-reliability standards for wafers and assembly; translatestrategy into operating mechanisms, resourcing, and measurable outcomes.

-         Quality Management System (QMS): Leadquality assurance processes for regional plants, including qualification,change management, performance monitoring, audits, corrective action plans maintain,effective CAPA closure and continuously improve the QMS across Asiamanufacturing sites to ensure readiness and adherence to the requirements.

-         Customer quality interface: Serve as thekey quality liaison for strategic Asia customers; lead escalations for qualityexcursions and reliability failures, and drive robust corrective actions using sixsigma, 8D, RCA, and cross-functional containment/preventionplans.

-         Continuous improvement: Champion aquality-first culture by driving Lean Manufacturing and Six Sigma initiatives;strengthen process control and capability using data analytics to reduce defectdensity and improve customer satisfaction.

-         Team leadership: Lead, mentor, and scalea high-performing regional Quality organization across multiple Asia locations;set clear expectations, develop successors, and build strong engagement andretention.

l  Required Qualifications & Skills

-             Experience: 12–15+ years ofQuality experience in the semiconductor industry, including 10+ years ina senior leadership role.

-             Technical knowledge: working knowledge orexperience of front-end (wafer fabrication) and/or back-end(assembly, packaging, test) processes/ ecosystem of customer qualification andchange control expectations is strongly preferred.

-             Semiconductor quality toolkit:Expert-level application of 8D, RCA, CAPA/SCAR, FMEA, SPC/SQC, DOE, Six Sigma,and trend/statistical analysis to drive robust corrective and preventiveaction.

-             Problem-solving: Demonstrated ability tolead containment, failure analysis, root cause confirmation, and permanentfixes in time-sensitive, customer-facing situations.

-             Leadership: Strong cross-culturalleadership capability to lead teams across multiple Asia locations (e.g.,Singapore, Malaysia, Taiwan, China, Korea and Japan) and influence outcomesthrough a matrixed organization.

-             Education: Bachelor’s degree inEngineering, Physics, or Materials Science; Master’s degree is highly desired.

-             Communication: Excellent verbal andwritten English; proficiency in additional regional languages (includingMandarin) is a plus.

-             Location & travel: Based in Singaporeand willing to travel frequently within Asia and periodically to globalheadquarters/manufacturing support teams as needed.

Background

We are a manufacturer of medical devices, located in Bukit Merah Central. Our QC Inspector role is suitable for an enthusiastic and energetic person! This is a part-time position: 4 hours/day, 5 days/week.

Experience using measuring equipment is preferred. However we will provide training if you are willing to learn new skills. Our components are small, so good eyesight is critical. Part of the work is performed in the Cleanroom (Cleanroom rules apply).

Please WhatsApp Polly on 84481935 if you would like to know more.

JobScope

• Inspect incoming components against specifications
• Inspect production batches against specifications (some tasks are performed in the Cleanroom)
• Assist in the preparation of batch documentation
• Monitor and update stock levels
• Assist in preparation of reports for management review
• Support Quality and Production Managers in admin tasks
• Assist with staff orientation and training

Our client is a global MNC that manufactures and supplies specialty coatings, treatments, and chemicals. Due to business needs, they are now recruiting a Quality Control Technician to be part of their team for ongoing transformation projects. They are located in the West.

The Quality Control Technician will be responsible for:

Supporting the company's quality control operations by conducting product testing and inspection activities to ensure products meet established quality standards and manufacturing requirements.

• Perform daily quality control testing to support manufacturing operations, incoming inspections, and recurring inspections.
• Assist in product quality investigations, including root cause analysis of customer complaints and production rejects, by reviewing records and conducting stability studies.
• Support continuous improvement initiatives and quality assurance objectives, including First-Time Right and manufacturing performance targets.
• Assist in maintaining the ISO 9001 Quality Management System through documentation control, internal audits, and adherence to good laboratory practices.
• Maintain compliance with company quality, safety, and workplace health policies and procedures.
• Carry out other duties related to quality control and laboratory operations as assigned.

Job Requirements:

• NITEC, Diploma, or an equivalent qualification in Chemistry, Chemical Technology, or a related discipline.
• Relevant experience in a quality control or laboratory environment within the chemical manufacturing industry is preferred.
• Experience operating laboratory equipment such as Gas Chromatographs (GC), Differential Scanning Calorimeters (DSC), Autotitrators, and Karl Fischer Titrators is an advantage.
• Basic computer literacy and attention to detail are advantageous.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Review product and process indicator to ensure product conform to quality requirement 
• Trigger product containment when there is non conformity 
• Coordinate MRB for disposition of non conformance parts 
• Handle customer feedback and coordinate investigation/improvement activities 
• Coordinate regular review on process KPIV, KPOV control limits and reaction guides 
• Drive for process FMEA 
• Drive for quality improvement activities to address internal factory quality incidences and follow up with process team on root cause findings and improvement plan 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)

• Well Established Company
• Basic $3800 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8am to 5.30pm

Job Responsibilities:

• To participate in procedures for Supplier Management process such as supplier on-boarding, selection and approval process by assessing and evaluating supplier profile; visiting and auditing of supplier facility and process, initiating supplier quality agreement review, and establishing good partnership with suppliers
• To evaluate and monitor supplier performance and collaboration with suppliers to identify opportunities for enhancements and improvements
• To support new supplier/material qualification by ensuring that all supplier on-boarding related documentations and action are complete, and that quality of purchased material meets the required standards and expectations
• To communicate and work closely with external supplier sand internal stakeholders (Procurement, Warehouse and Manufacturing) on supplier/material qualification related projects, material quality related issues. To address on purchased material failures/defects and derive proper preventive and corrective action plans through SCAR system
• Implement quality inspection standards on incoming and outgoing inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA) , non-conformance investigation reports and customer complaints and publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms etc) to ensure system compliance and ready for Management Review
• Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits
• Review audit findings and develop action plans to drive continuous improvements
• Perform any other duties as assigned

Job Requirements:

• Possess minimum Diploma in Quality Management / Engineering / Manufacturing or related field with minimum 2 years of relevant working experience in handling audits and ISO documentation in manufacturing industries
• Knowledge in Supplier Management
• Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301
• Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)
• Familiar with 8D and 5W problem solving methodology

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

about the company

My client is a specialized manufacturer in the contract manufacturing space. They are a Singapore based company and with their innovative technology, this is a great brand to join at an exciting time in their development.

about the job

• Plan, coordinate and oversee all Quality Assurance activities in the Company
• Oversee the Documentation Control function for Quality Management System
• Act as the Quality Management Representative for the Company
• Develop and implement plans to collect quality data at in-process, final inspection, test and inspection stations
• Plan and execute annual Internal Audit to ensure all quality systems and procedures are effectively implemented and auditable at all times
• Manage first article inspections and sample evaluation activities
• Develop and implement system for receipt and processing of complaints and recall of products
• Participate in all new Projects, including giving inputs from quality perspectives, performing PFMEA etc
• Implement and maintain ISO 9001, ISO 13485 QMS, and ISO 14001 EMS compliance

job requirement

• Degree in Engineering or equivalent
• Manufacturing background from plastics injection medtech manufacturing environment
• High volume manufacturing environment
• Must possess ISO13485 certification

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Part A - Key Accountabilities and Responsibilities

• Perform internal audits and to ensure organization is in compliance to internal processes and airworthiness regulatory requirements.
• Improve / enhance internal processes through scheduled / unscheduled /surveillance audits.
• Maintain and keep up-to-date Quality manuals and training records.
• Assist and perform external supplier audits.
• Assist in external airworthiness authority and customer audits.
• Follow-up with process owners to ensure prompt and appropriate corrective actions are duly completed.
• Monitoring open audit findings, including monitoring the execution and the intended effectiveness of the actions and the monitoring of corrective action plans.
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality.
• Conduct internal briefing / training for certifying staff and technicians as necessary.
• Assist in maintaining the approved suppliers list.
• Processing and monitoring of company authorization renewal and applications.
• The maintenance of quality documents and systems such as QA Manuals and database management of the quality management system.
• Drive and promote Quality and Safety Culture and participate in QEHS and other shop initiatives as necessary.
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality.
• To carry-out other QA functions as required.

Part B. Required Experience, Competencies & Qualifications

• Minimum Diploma in Engineering from an accredited polytechnic (or equivalent).
• Minimum 2-3years’ experience in aerospace quality (management) systems or a quality assurance role.
• Knowledge of aviation regulation such as Part 145 EASA, FAA, CASA, SMS and AS9100.
• Knowledge of and experience with aircraft / component (parts) maintenance.
• Internal auditor trained with auditing experience is preferred. 
• Proficiency with PC tools and software.
• Good command of written and spoken English.
• Being able to work independently and good analytical skills.
• Able to communicate at all levels of the organization.

Responsibilities

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
• Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
• Perform other duties as requested by management .

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
• Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
• Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

SUMMARY:

The Training and Quality Assurance Officer is responsible for ensuring the company maintains and adheres to vehicle engineering maintenance policies, procedures & standards and effectively monitors adherence through regular audits to ensure compliance as well as providing an engineering training service to the Singapore engineering function and assisting in the specification of new vehicles and components, working with the manufacturers to ensure the correct product is delivered on time, to specification and is fit for purpose. The role requires close liaison with staff members at all levels across the business and with the Land Transport Authority (LTA) approved assessors and auditors.

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Support the business, particularly the Engineering Director, with engineering compliance, Health and Safety and vehicle maintenance audit requirements;
• Coordinate an on-going schedule of internal engineering maintenance audits centred on monitoring compliance with LTA requirements;
• Provide the senior executive with regular updates on engineering maintenance audit reports, and if issues exist adopt a supportive and coaching approach to ensure that issues are rectified and to prevent recurrence;
• Perform follow-up audits to ensure audit recommendations have been implemented;
• Work with purchasing staff to establish quality requirements from external suppliers;
• Ensure vehicle inspection and repair processes meet international and national standards;
• Identify ways to reduce waste and increase efficiency;
• Monitor performance by gathering relevant data and producing statistical reports;
• Generate and publish reports that summarise engineering maintenance compliance audit findings, safety issues and contractor performance as well as identify any key issues that need to be brought to management’s attention;
• Generate, develop and integrate preventative maintenance and servicing schedules;
• Identify technical issues arising from operational experience and generate solutions either internally or through the vehicle manufacturer;
• Conduct complete cost analysis investigations identifying and implementing improvements including (but not limited to) monitoring the life span of high value units and analysis of early life failures;
• Devise, review and continuously update vehicle diagnostic procedures, work systems and overhaul procedures;
• Identify training requirements covering new technology at both depot shop floor and management level. This will involve supporting the implementation and delivery of training across the business;
• Responsible for producing monthly management reports summarising breaches of engineering compliance, safety issues, and identifying key issues that need to be brought to management’s attention;
• Provide technical support and guidance to front-line engineering to resolve vehicle problems;
• Establish and maintain provision of correct tooling and diagnostic equipment best suited for the depot staff and technician use. Ensure provision of training in the use of the equipment and provide front-line support as required by users of the tools and equipment;
• Support the accreditation of the ISO standards within the business;

Specification and Parts Quality

• Understand the business requirements of Singapore specification buses;
• Liaise with vehicle manufacturers and suppliers on matters related to reliability and quality; and
• Work closely with the Engineering Manager to ensure that buses and their component parts are performing to specification at acceptable cost.

Quality Management Standards

• Have a working knowledge of quality management standards;
• Undertake audits at Tower Transit Singapore;
• Follow up on non-conformance and assist in providing compliance solutions; and
• Liaise with external qualification bodies and assist as necessary in their audits.

REQUIREMENTS:

• Degree in Mechanical Engineering or equivalent with at least 2 years of engineering audit experience in an automotive industry or a Diploma with at least 5 years experience.
• Flexibility in working hours to ensure commitments to operational requirements are fulfilled;
• Remain up to date with any new engineering or health and safety legislation, or policy that may affect the working environment or vehicle maintenance regime;
• Appropriate trades qualifications;
• Experience and thorough knowledge of bus maintenance;
• Qualified Auditor;
• Experience working at a senior compliance/audit level ideally within the transport industry with a demonstrated track record of results;
• Demonstrated leadership and motivation skills;
• Build strong working relationships both internally and externally;
• Strong communication skills, both written and oral, with ability and confidence to undertake group presentations;
• Computer literate with relevant experience in diagnostics and repair software;
• Understanding or a willingness to learn bus depot operational procedures and working practices; and
• Candidate with ACTA certification would preferred.

The Executive, Fleet Quality is a critical role focused on ensuring our fleet remains in peak condition through meticulous damage assessment and effective partner workshop management.

How You Will Make An Impact 

• Accident & Damage Claims Processing for the day-to-day of assigned accident and damage cases, including liability assessment, quotation generation, updating of case trackers and handover for billing.

• Support Workshop Management in oversight of vehicle repair progress and throughput across external and fleet partner workshops. Identify and flag anomalies or outliers in workshop delivery schedules or repair quality to maintain fleet availability.

• Workshop Repair Coordination in reviewing, negotiating and approving the quotation to facilitate timely repairs. Provide support in sourcing parts from alternative suppliers in the event of shortages or when more cost-effective options are available. Ensure the Rates Card is kept up to date for accurate usage tracking and billing purposes.

• Manage accident and claims matters by coordinating with insurers and fleet partners for cases of late/non-reporting or breach of policy conditions to facilitate accident reporting.

• Perform Damage Detection through an AI-driven system, including the review of damage images, verification of billable damage, and preparation of quotations for newly identified damages to support investigation and billing purposes.

• Provide Support for Mutual Settlement Processes by liaising with FLASH and updating case progress. Facilitate mutual settlements where possible, and assist with user correspondence, document execution, and notifications to insurers and fleet partners to ensure successful settlement outcomes.

• Invoice Record and Filing, to update, reconcile and file all invoices received from fleet partners and external workshops against the relevant case sheets, trackers and upload into the filing system.

What Makes You A Great Fit

• Intermediate vocational knowledge of motor insurance or automotive workshop environments (typically 2+ years of experience).

• Technical proficiency in assessing vehicle damage and preparing repair cost estimations.

• Clear and professional communication skills to influence and collaborate with both internal teams and external stakeholders.

• Detail-oriented mindset with the ability to identify discrepancies in technical reports or insurance claims.

• Adept at using MS Excel/Google Sheets for data tracking and reporting.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900