Total 160 Senior Executive quality manager job vacancies

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

Key Responsibilities

• Act as Plant Product Owner for assigned product families from manufacturing stage through end-of-life (EOL).
• Serve as the main interface between Plant and Development for all product-related HW/SW issues.
• Drive First Pass Yield (FPY) performance and implement continuous improvement actions to meet targets.
• Lead root cause analysis and problem-solving activities for production and quality issues (e.g., FOR, field returns, 0km defects).
• Take ownership as Task Force Leader for critical product or process issues, coordinating cross-functional resources.
• Support failure analysis (FA) activities and collaborate with teams to define effective diagnostic tools.
• Transfer product know-how from development to plant during industrialization and ensure smooth product ramp-up.
• Participate in new product development (NPD) phases to incorporate plant lessons learned and prevent recurring issues.
• Provide technical risk assessments and decision justification for quality-related concerns.
• Lead and support cost improvement initiatives (e.g., RPP, IDC) to achieve plant and corporate targets.
• Develop and implement engineering and automation solutions to improve efficiency and reduce scrap.
• Ensure manufacturing readiness through line buy-off, release, and validation activities.
• Conduct technical training for production technicians and engineers.
• Collaborate with internal teams, contract manufacturers (CM), and stakeholders to achieve operational goals.
• Support data analysis and reporting (e.g., SQL queries, technical presentations) for management and customers.
• Provide support in sample builds, testing, and evaluation activities during early product phases.
• Perform additional duties as assigned by management.

JobDescriptions:

• Maintain and continuously improve the QualityManagement System (QMS).
• Serve as the document controller for theQuality Manual, Standard Operating Procedures, Specifications, WorkInstructions, Forms, Charts, Records and Quality Reports.
• Ensure compliance with GMP, PIC/s, ICH, ASEANGuidelines, FDA, and other regulatory requirements.
• Prepare the annual Product Quality ReviewReport and Management Review Reports.
• Manage and follow up on change controls.
• Conduct process deviation investigations andfollow up on CAPA implementation for closure.
• Handle quality issues in manufacturingoperations.
• Manage customer complaints, product recalls,returns, and counterfeits cases.
• Review and control artwork anddrawings for packaging materials.
• Ensure machine testing, trial runs, qualifications, and validationmeet compliance requirements.
• Monitor accelerated and real-timestability programs.
• Ensure that Good Documentation Practices and traceability are in place.
• Undertake any additional tasks asassigned from time to time.

Job Requirements:

• Degree inPharmaceutical Science, Engineering, or a related field.
• At least 2 - 5 years of experience in quality assurancewithin the pharmaceuticals, manufacturing, or medical devices industries
• Strong knowledge of QMS (e.g. ISO 9001, cGMP) withhands-on experience in documentation control and implementation.
• Proven expertise in QA processes, includinginvestigations, change control, CAPA management, audits, and processvalidation.
• Excellent follow-up, communication, and interpersonal skills
• Meticulous and well-organised, and detail-oriented.
• Proficient in Microsoft Officeapplications.

We regretto inform you that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the implementation and management of food safety (HACCP & ISO 22000) and quality assurance programmes across the Central Kitchen and outlets (local and overseas).
• Conduct training for staff on Standard Operating Procedures (SOPs), food hygiene, and proper food handling practices.
• Support QA testing programmes and new product development initiatives.
• Perform regular inspections and audits to ensure compliance with food safety and quality standards.
• Investigate feedback from customers, outlets, and Central Kitchen, and recommend corrective actions.
• Ensure strict adherence to SOPs across all operational sites.
• Liaise with vendors and contractors on maintenance and compliance matters related to food safety and QA.
• Support continuous improvement initiatives to enhance food safety and quality standards.

Requirements:

• Diploma in Food Science & Technology or a related field.
• Minimum 3 years of relevant QA experience in the F&B industry (e.g., central kitchen, manufacturing, or inspection environments).
• Basic knowledge of food safety standards such as HACCP and ISO 22000.
• Good communication skills in English and Mandarin to liaise with Mandarin-speaking stakeholders.
• Detail-oriented, proactive, and self-motivated with a strong sense of initiative.

EA License No: 18C9123

EA Personnel: R25126753 (Samuel Tan Zihui)

QC Executive 

Location: Boon Lay

5 Days Monday to Friday - 9am to 6pm

$3000 to $3800 

Requirements

Diploma or Degree in Food Science, Food Technology, Quality Assurance or related field.

Minimum 2-3 years of working experience in F&B manufacturing, preferably in seafood processing.

Familiar with Food Safety Management Systems (e.g. HACCP, ISO 22000, BRC, GMP) is an advantage.

Willing to travel overseas for supplier visits or audits.

Job scope

Prepare, maintain and update technical documents related to salmon/seafood raw material processing and finished products.

Maintain documentation and records for Food Safety & Quality Management System (FSQMS), including SOPs, work instructions and quality records.

Monitor and ensure compliance with food safety standards, regulatory requirements and company quality policies.

Conduct quality checks and inspections for incoming raw materials, processing stages and finished goods.

Investigate customer complaints and quality issues, perform root cause analysis and follow up with corrective and preventive actions.

Work closely with production, warehouse and purchasing teams to ensure quality requirements are met.

Assist in internal audits, external audits and regulatory inspections.

Prepare quality reports and support continuous improvement initiatives in the factory.

Participate in overseas supplier visits or audits when required.

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Up till $2800 basic + Variable Bonus

• Established Local Food Producer

• Hands-On Quality & Food Safety Exposure

• Career Development Opportunities

• 5 days, Monday to Friday, 9am to 6pm

Our client, an established poultry and egg producer in Singapore, is inviting qualified candidates to join as a Quality Control Executive (Food).

RESPONSIBILITIES:

• Monitor and verify that food production activities adhere to food safety guidelines, product specifications, and applicable regulatory requirements.

• Assist in establishing, implementing, and maintaining food safety management systems such as ISO 22000, FSSC 22000, Halal, and relevant authority standards.

• Perform regular checks on production lines and processes to ensure standards are consistently met, including in-process product inspections.

• Support regulatory body reviews, customer audits, and site visits, including following up on corrective actions and documentation as needed.

• Report any deviations or non-compliance in products or processes promptly to supervisors or management.

• Carry out additional responsibilities and special tasks as assigned.

REQUIREMENTS:

• No prior experience needed; on-the-job training will be provided.

• Comfortable working in cold storage/production areas (10–15°C)

• Attention to detail, reliability, and willingness to learn.

• Preferably a Diploma in Food Science, Food Technology or equivalent.

• Preferably knowledgeable in local C international food safety standards.

OTHER INFORMATION:

• Location                                 : Buroh Lane

• Working Days/Hours           : 5 days, Monday to Friday, 9am to 6pm

• Salary                                      : Up till $2800 basic + Variable Bonus

The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.

Salary: Up to 4200
Location: Chai Chee (moving to Tai Seng in Q4)

Responsibilities:

• Manage incidents, feedback & complaints, ensure timely resolution
• Drive quality improvement, patient safety & risk management initiatives
• Support certifications (e.g. DPTM, Bizsafe) and regulatory compliance
• Review workflows, policies & procedures for quality standards
• Track quality indicators, prepare reports for management
• Maintain documentation control & liaise with MOH/AIC/MOM

Requirements:

• Min. Diploma
• Min. 3 years in healthcare quality / patient safety
• Experience in QA/QI, risk management or data protection
• Knowledge in RCA / FMEA is a plus
• Proficient in MS Office (Excel, PowerPoint)
• Familiar with healthcare regulations

If interested, please email me at alexgoh@recruitexpress.com.sg or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Develop customer proposals, commercial documents, and solution presentations tailored to project needs.
• Build and maintain strong working relationships with strategic customers across utilities, advanced manufacturing facilities, industrial operators, and project partners.
• Coordinate closely with internal specialists to align technical capabilities, service support, and customer expectations.

Requirements:

• Degree in Chemical engineering or equivalent
• At least 3 years of B2B sales experience in industrial or environmental solutions.
• Proactive mindset with a balance of strategic thinking and practical execution.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 5 years of experience in QMS, AS9100, NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field or diploma in chemical related field with 3 years relevant experience.
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

·        To Coordination of product registration (new andrenewal) in the designated countries including provision of documents fordossier preparation and certificates within the specified timeframe proactivelyto complete product registration.

·        Point of contact between factories and theregulatory team of designated countries.

·        To Provide regulatory assessment for newproduct/change introduction

·        To Provide advice to internal and external teamsin interpreting relevant guidance documents and standards.

·        To Support preparation of documents for tendersubmission.

·        Any other ad-hoc duties which the superior mayassign from time to time

Qualification

•             Degree inrelevant Discipline

•             Min 3years relevant experience

Interested candidates please send in your resume to:

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Precision Engineering or relevant
• Min 5 years of experience in Metal Machining industry with experience in QC/ Audit
• Extensive travelling is required

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900