Total 34 Manager quality control engineer job vacancies

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

Company's Profile
Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Responsibilities

• Review quality plans, inspection and test plans, and project quality procedures.
• Improve operational processes affecting project quality.
• Coordinate with suppliers, vendors, and internal teams on quality matters.
• Review welding procedures, qualifications, and technical documents.
• Conduct staged inspections for fabrication and installation works.
• Witness non-destructive testing activities, including Ultrasonic testing and magnetic particle testing.
• Ensure compliance with quality, safety, and health requirements.
• Lead QA/QC staff and maintain required quality records.

Requirements

• Diploma or Degree in Mechanical Engineering or equivalent.
• Certified Welding Inspector qualification, such as CWI, AWS QC-1, or CSWIP 3.1.
• Minimum 5 years of QA/QC experience, preferably in fabrication, construction, or engineering projects.

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Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

Job Description:

· Serve at the management level as the Pharmacovigilance (PV) and Quality Assurance (QA) Manager

· Act as liaison between Marketing Authorization Holder of Kowa products marketed in ASEAN countries (ASEAN MAH) and Kowa PV and QA departments in Japan (KCL PV and QA) to ensure smooth day-to-day and long-term operations for relevant PV and QA activities.

Job responsibilities:

· Collect the most current PV and QA related regulatory information in ASEAN countries and suggest necessary actions to ASEAN MAH and KCL PV and QA.

· Constantly evaluate and maintain PV/QA systems relevant with all Kowa products marketed in ASEAN countries.

· Assist in the development and implementation of SOPs related to the PV/QA activities in ASEAN countries.

· Assist in the preparation and review of new drug and post approval regulatory submissions for ASEAN countries.

· Oversee the case handling process of safety information collected from all sources within AESAN countries.

. Provide support to group companies in regulatory affairs, pharmacovigilance and quality assurance activities.

. Maintain and support Marketing Authorization Holder (MAH) responsibilities for company products in Singapore.

. Ensure complete and accurate completion of QA related documents including Product release, Change control, Deviation, Product complaint.

· Perform GMP/GDP audit of raw material, finished product manufacturing site, warehouse and distribution center.

· Report to the KPAP RX Chief Operating Officer, KCL PV and QA.

Education:

· Bachelors' Degree of Science, Pharmacy or equivalent is preferred.

Work experience:

· Minimum eight to ten years’ experience in Regulatory Affairs, Pharmacovigilance or Quality Assurance related work.

· Must have good track record of working experience with Japanese company.

Requirements:

· Demonstrated ability to manage multinational project to launch pharmaceutical products

· Conversant in GMP/GDP requirement, and medical/pharmacovigilance/regulatory terminology

· Must be fluent in Japanese (both writing and speaking JLPT N1 level) to liaise with our head office in Japan and business counterpart in business letter and contract in Japanese.

· Must be fluent in English at business level (both writing and speaking)

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Email Address: venus@kowa.com.sg

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

SUMMARY

We are looking for an experienced Operations Quality Project Manager to join our team. In this role, you will lead and drive medium to large-scale testing cycles, with direct impact on large-scale e-commerce platforms. You will work closely with cross-functional partners to ensure high-quality delivery across end-to-end customer journeys, while continuously improving testing processes and strategies.

DESCRIPTION

• Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems
• Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases
• Lead functional tracks within a centralized testing function
• Manage, plan, and organise activities across validation planning and execution phases
• Collaborate with multiple testing partner teams to ensure seamless execution
• Drive alignment across teams to deliver successful testing outcomes
• Lead test resources and ensure effective execution of deliverables
• Provide inputs to enhance testing processes and drive continuous improvement

KEY REQUIREMENTS

• 7+ years of professional experience in a Quality role leading projects and initiatives
• Strong UAT, QC, or Quality experience within e-commerce, mobile, or retail organizations
• Strong technical, analytical, and problem-solving skills
• Proven experience leading cross-functional teams and building stakeholder relationships
• Experience working with globally distributed teams

PREFERRED SKILLS

• 5+ years of experience working with complex, integrated systems
• Experience with AI-driven quality validation techniques and automation
• Ability to identify risks proactively and drive resolutions
• Strong facilitation, negotiation, and conflict resolution skills
• Passion for innovation and continuous improvement

EDUCATION & CERTIFICATIONS

• Bachelor’s degree or equivalent, preferably in a technical field
• PMP or Project Management certification is a plus
• Relevant quality certifications such as ISTQB are advantageous

We regret to inform that only shortlisted candidates will be notified.

EA Registration No.: Melvin Chua Han Wei, R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

Company Overview

TUSK INDUSTRIES PTE. LTD. is committed to maintaining high standards in product quality, service delivery, operational efficiency, and customer satisfaction. We focus on continuous improvement, compliance, and reliable operational practices to meet client and company requirements.

Job Title

Quality Assurance Manager

Job Summary

The Quality Assurance Manager will be responsible for overseeing quality control and quality assurance activities to ensure that products, services, and daily operations comply with company standards, client requirements, and regulatory guidelines. The role involves implementing quality procedures, conducting inspections, resolving quality issues, and supporting continuous improvement across the organisation.

Roles & Responsibilities

• Develop, implement, and maintain quality assurance policies, procedures, inspection standards, and compliance processes.

• Monitor daily operations to ensure adherence to company quality standards, client requirements, and approved work procedures.

• Conduct regular quality checks, audits, and inspections to identify defects, non-compliance issues, and areas for improvement.

• Prepare and review quality reports, inspection records, corrective action reports, audit documents, and compliance documentation.

• Coordinate with operations, production, warehouse, and management teams to resolve quality-related issues effectively.

• Investigate customer complaints, service issues, product defects, or operational quality concerns and recommend corrective and preventive actions.

• Train and guide staff on quality standards, inspection methods, safety procedures, hygiene requirements, and proper work practices.

• Ensure all materials, products, services, and completed works meet approved specifications before delivery or completion.

• Maintain accurate records and documentation for audits, inspections, internal reviews, and regulatory compliance purposes.

• Support continuous improvement initiatives to improve efficiency, reduce defects, minimise service issues, and maintain consistent quality.

• Liaise with suppliers, clients, and internal departments to communicate quality requirements, performance standards, and improvement actions.

• Enforce workplace safety, hygiene, and operational standards consistently across relevant work areas.

Requirements

• Diploma or Degree in Quality Management, Engineering, Business Management, Logistics, Operations Management, or a related field.

• Relevant experience in quality assurance, quality control, operations, production, logistics, warehouse, or service management.

• Knowledge of ISO standards, workplace safety procedures, audit practices, quality documentation, or compliance requirements will be an advantage.

• Strong leadership, problem-solving, communication, and coordination skills.

• Able to work independently and manage quality issues professionally.

• Good attention to detail and ability to maintain accurate records and reports.

• Able to coordinate with internal teams, suppliers, clients, and management to achieve quality objectives.

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

• Position : Project Manager (Protection & Control Systems)
• Location : Alexandra
• Working hours : 5 Days Work Week – Monday to Friday: 8AM to 5PM / 8.30AM to 5.30PM / 9AM to 6PM / 9.30AM to 6.30PM / 10AM to 7PM
• Salary (commensurate with experience) : Up to $9,000 Basic + Midnight Allowance + OT + AWS + Performance Bonus (Up to 3 Months) + Medical Benefits ($500/year) with Dependents Coverage + 18 - 21 Days Annual Leave + Company Activities + Company Trips
• Duration : Perm
• Industry : Automation

Responsibilities:

• Manage multiple HV/MV protection systems projects from contract award to final handover, ensuring delivery meets project scope, timeline, budget, safety and quality requirements.
• Coordinate with clients, consultants, OEMs, system integrators and internal teams for FAT, SAT, protection testing, relay configuration, commissioning, energisation and substation integration.
• Prepare and monitor project execution plans, milestone schedules and look-ahead plans across engineering, procurement, configuration, installation, testing and commissioning stages.
• Track project costs, progress claims, variation orders and subcontractor claims to support profitability, cash flow and cost-to-complete forecasting.
• Serve as the main point of contact for clients and stakeholders, leading coordination meetings, providing progress updates and managing project expectations.
• Support management in technical clarifications, contract discussions, issue resolution and dispute management.
• Identify, monitor and manage project risks, including relay coordination issues, IEC 61850 configuration, communication/network integration and interface mismatches.
• Ensure compliance with company WSH policies, Singapore safety regulations, client/utility site rules and project quality standards.
• Coordinate internal handover from Sales to Project Delivery and work closely with engineering, procurement, installation and testing teams.
• Ensure proper project closeout, including as-built drawings, relay settings files, SCL files, commissioning reports and O&M manuals.

Requirements:

• Diploma/Degree in Electrical Engineering, Electronics Engineering or related discipline.
• Relevant experience in HV/MV protection systems, substation automation, switchgear, power automation or related electrical projects.
• Strong knowledge of protection relays, relay settings, wiring/logic diagrams, IEC 61850, RTUs, IEDs and SCADA/SAS systems.
• Experience managing FAT, SAT, testing, commissioning and energisation activities will be advantageous.
• Strong project management, stakeholder coordination, problem-solving and communication skills.
• Able to manage multiple projects independently and work under tight deadlines.

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.

• People-centered Organisational Culture
• Teamwork
• Innovative and Energetic Workplace with a Growth Mindset

JOB DESCRIPTION

We are looking for a full-time deputy manager who is disciplined and meticulous on critical matters, so that records are relevant, accurate and properly kept. In addition, the candidate should have a systems improvement and a forward looking mindset. By focusing on the bigger picture, the deputy manager builds trust in the organisation across departments so process improvements are welcomed and implemented.

Prior experience in student records management, student admissions, and internal audit will be a strong advantage. Working in EduTrust schools is not necessary but will be a plus.

Responsibilities (Registrar) include:

1. Check and process student admissions and student contracts
2. Maintain accurate student records and database
3. Administer student pass-related matters

Responsibilities (Quality Assurance) include:

1. Oversee the record keeping by department heads related to critical documents
2. Assist the Principal to organise regular departmental reviews related to compliance and continual improvement
3. Assist the Principal to identify systematic issues and streamline work processes across the organisation as part of continual improvement
4. Oversee feedback management and complaints. Administer surveys

Other Supporting Responsibilities (Programme Operations) include:

1. Provide operations support to the running of classes
2. Coordinate student services and career and industry-related events

Requirements

• Possess at least a Degree or equivalent
• At least 5 Years of working experience in the related fields
• Attributes: Disciplined, meticulous, big picture, problem solver, high ethical integrity
• Required skills: Spreadsheets and formulas, data analysis, critical thinking, writing clearly and concisely

Quality Manager

We are seeking a Quality Manager to lead the company's Quality Management System (QMS) and ensure products, processes, and operations consistently meet customer, regulatory, and internal quality requirements. The role will oversee quality assurance and quality control activities, drive continuous improvement initiatives, and support customer and certification audits.

Key Responsibilities

• Manage and maintain the company's Quality Management System in accordance with ISO 9001 and ISO 13485 requirements.

• Lead the QA team and oversee incoming, in-process, and outgoing quality activities.

• Ensure products meet customer specifications, drawings, and quality standards.

• Investigate quality issues and drive effective corrective and preventive actions.

• Handle customer complaints, quality concerns, and audit requirements.

• Plan and conduct internal audits, management reviews, and continuous improvement initiatives.

• Work closely with Production, Engineering, and Project teams to improve process capability and product quality.

• Monitor quality performance metrics and implement actions to reduce defects and customer complaints.

• Manage calibration systems and ensure compliance of measuring equipment.

• Support supplier quality management and new product introduction activities.

Key Skills & Requirements

• Strong knowledge of ISO 9001 and ISO 13485 Quality Management Systems.

• Experience in quality management within a manufacturing environment, preferably plastic injection molding.

• Familiarity with quality tools such as 8D, FMEA, Root cause analysis etc.

• Strong leadership, communication, and problem-solving skills.

• Experience managing customer audits, certification audits, and quality documentation.

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

about the company

My client is a contract manufacturer. They’re looking for a Quality Assurance Manager to join their quality team. This role will be reporting to the GM.

about the job

• Direct daily QA operations for consumer products and assembly
• Manage the departmental budget and define quality objectives
• Train and develop Quality Engineers, Supervisors, and Inspectors
• Implement and maintain compliance with ISO 9001, ISO 13485 (QMS), and ISO 14001 (EMS).
• Review and approve risk management and quality planning documents (PFMEA, Control/Inspection Plans)
• Lead the investigation and resolution of internal defects and customer complaints
• Conduct supplier audits and support supplier quality improvement activities
• Manage First Article Inspections (FAI) and process validation with Engineering
• Monitor quality performance metrics and drive continuous improvement initiatives

job requirement

• Degree in quality / engineering or equivalent
• Min 8 years of experience in high volume manufacturing environment for medical devices
• Extensive knowledge in plastics injection molding
• Demonstrated capability in executing production line testing, planning incoming inspections, utilizing electronic QMS platforms, and managing CAPA investigations
• Proficient in advanced quality engineering methodologies, including SPC, FMEA, DOE, MSA, and GR&R
• Deep understanding and practical application of industry standards such as FDA 21 CFR Part 820, ISO 13485, IEC 60601-1, IEC 62304, Design Controls, and Risk Management

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913