Total 485 Manager procurement executive job vacancies

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Sales Manager
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + Commission + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage local sales and business development activities across air freight, ocean freight, warehousing, and cross-border logistics services.
• Identify and secure new direct customers, with primary business control and billing handled through Singapore.
• Develop and maintain agent partnerships in China and Taiwan, supporting overseas-controlled and routed business opportunities.
• Follow up on sales leads, coordinate with agents, and drive business growth through consistent customer engagement.
• Meet defined sales activity targets by conducting regular customer visits and appointments.
• Support the introduction of new logistics products and actively promote related sales initiatives.
• Prepare structured sales action plans and strategies for management review.
• Issue quotations, RFQs, and SOPs, while monitoring the execution and performance of new and existing accounts.
• Track, analyze, and report sales activities and performance on a regular basis.
• Handle ad-hoc assignments such as project cargo, cross-trade, or special shipment requirements as assigned by management.

APPLY NOW!!!

• At least 2-3 years of experience in sales or business development within logistics, freight forwarding, warehousing, or cross-border transportation.
• Solid understanding of air and ocean freight operations.
• Strong communication and relationship-building skills with customers and overseas partners.
• Capable of handling sales leads, preparing quotations and RFQs, and following through on both new and existing business opportunities.
• Self-motivated with a results-driven mindset, and able to meet sales activity targets.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82277 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

Facilities Management

• Manage the day-to-day operations and maintenance of hospital buildings, equipment, and infrastructure.
• Ensure the reliability and availability of critical systems, including electrical, mechanical, plumbing, HVAC, medical gas, fire protection, and security systems.
• Develop and implement preventive and corrective maintenance programs.
• Monitor facility performance through inspections, audits, and maintenance records.
• Ensure compliance with healthcare regulations, safety standards, infection control requirements, and statutory obligations.
• Coordinate emergency preparedness, business continuity, and disaster recovery plans related to facilities.
• Manage facility-related service contracts and vendor performance.
• Oversee energy management, sustainability initiatives, and utility consumption optimization.
• Lead workplace safety programs and risk assessments to maintain a safe environment for patients, staff, and visitors.
• Manage facilities budgets, operational expenditures, and cost-control initiatives.
• Investigate and resolve facility-related incidents, complaints, and service disruptions.

Facilities Development

• Lead facility planning, expansion, renovation, upgrading, and redevelopment projects.
• Collaborate with clinical departments and stakeholders to identify infrastructure and space requirements.
• Develop project scopes, technical specifications, budgets, and implementation schedules.
• Coordinate with architects, engineers, consultants, contractors, and regulatory authorities throughout project lifecycles.
• Ensure projects are delivered on time, within budget, and in compliance with healthcare design standards and regulations.
• Conduct feasibility studies, space planning, and infrastructure assessments.
• Manage project risk assessments and mitigation strategies.
• Oversee commissioning, testing, and handover of new facilities and systems.
• Support strategic master planning for future hospital growth and service expansion.
• Implement innovative technologies and smart-building solutions to improve

Stakeholder Management

• Ensure adherence to healthcare accreditation standards and regulatory requirements.
• Maintain documentation, policies, procedures, and asset records.
• Support internal and external audits related to facilities management and development.
• Establish key performance indicators (KPIs) and monitor service performance.
• Liaise with hospital leadership, clinical users, support services, contractors, and regulatory agencies.
• Provide technical advice and recommendations on facility-related matters.
• Lead and develop facilities management teams to achieve operational excellence.

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a well-established company in the logistics and freight forwarding industry, providing end-to-end transportation and distribution solutions across regional and international markets. Due to their current expansion plan, they are looking for a Sales Executive / Manager to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Drive business growth by acquiring new corporate accounts within freight forwarding and logistics sectors

• Manage and expand existing customer portfolios to increase revenue opportunities

• Prepare and manage pricing proposals, RFQs, and tender submissions for prospective clients

• Conduct market outreach activities to identify potential business opportunities across B2B and e-commerce segments

• Coordinate with operations and customer service teams to ensure smooth execution of client requirements

• Monitor customer accounts, pricing structures, and shipment requirements to support commercial objectives

• Maintain accurate sales activity records, pipeline updates, and account information within internal systems

• Review freight rates and commercial terms to support profitability targets

• Follow up on sales enquiries, quotations, and project discussions with customers

• Prepare periodic sales updates and business development reports for management review

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, Marketing, or related disciplines

• Minimum 2–3 years of sales experience within freight forwarding / 3PL

• Experience handling business development, account expansion, or customer acquisition activities

• Familiarity with quotation preparation, tender submissions, and freight pricing structures

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Duties:

1) Sourcing for new customer accounts

2) Maintain and service existing customer accounts

3) Review daily orders

4) Responsibility includes account receivable

5) Delivery of goods when required.

Requirements:

1) 1-2 years experience as sales executive in Horeca

2) O levels and above from recognised institutions

3) Positive & pleasant demeanour (speak to us if you love food!)

4) Company uniform to be provided

5) Possess of own transportation is a plus

6) 5.5 days work week

In the world of aviation, precision is everything. At ALG, our Sales Executives don’t just "sell", they build the workforce infrastructure that keeps the aerospace industry moving.

We are looking for a strategic thinker to join our Singapore team. Whether you are an up-and-coming "hunter" eager to prove yourself or a senior professional with a deep book of business, we provide the platform for you to dominate a high-value, technical niche.

What You’ll Do

You will be the face of ALG, identifying, creating, and expanding business opportunities across the region.

• Architect New Business: Identify and capture emerging market opportunities through active prospecting, site visits, and industry events.
• Consultative Account Management: Act as a primary advisor for our existing portfolio, managing contract renewals and ensuring we exceed service delivery standards.
• Strategic Market Intelligence: Conduct deep-dive research into industry trends and competitive landscapes to keep ALG and our clients ahead of the curve.
• High-Stakes Tendering: Collaborate with leadership to craft winning sales proposals and complex tenders that drive revenue growth.

Who You Are

We value initiative and the ability to work independently. We are looking for candidates who bring:

• 1–2 years (minimum) in B2B sales or 360-degree recruitment.
• You are a master of communication and can navigate complex discussions with key decision-makers and stakeholders.
• You can seamlessly switch between high-intensity new business prospecting and long-term relationship nurturing.
• An EA license is a plus, but if you don't have one, we will support your journey to becoming certified. We prioritize your drive and potential over a certificate.

Why Join ALG?

• Gain unparalleled experience in the aviation and aerospace sector—a high-barrier-to-entry industry that offers long-term stability and prestige.
• We are hiring across all seniorities; your role and rewards will scale with your impact.
• Work alongside a top-tier recruitment team to ensure the solutions you sell are delivered to the highest standard.

EA License Number: 11C4379 | Registration Number: R22105273

[Job ID: 1397625]

Job Summary:

Drive sales growth by managing key accounts, developing new business, and leading a team to achieve revenue targets.

Responsibilities:

• Promote and sell products and services within an assigned territory, product range, or customer portfolio to achieve sales targets.
• Identify and pursue new business opportunities through prospecting, networking, and market research.
• Manage relationships with existing customers, understand their needs, and recommend suitable solutions.
• Conduct client visits, deliver product presentations, and respond promptly to enquiries.
• Negotiate pricing and delivery terms within approved guidelines.
• Close sales and ensure timely order processing to meet revenue goals.
• Monitor market trends and competitor activities; share insights with internal stakeholders.
• Develop and execute sales plans (annual, monthly, weekly) and prioritize activities to meet targets.
• Lead and support team members, monitoring performance and driving continuous improvement in sales outcomes.

Requirements:

[Must]

• Minimum 5 years of sales experience.
• Japanese language proficiency required for effective communication with Japanese-speaking clients and stakeholders.
• Strong marketing and sales skills with a proven ability to meet or exceed targets.
• Good knowledge of the products being sold and ability to present solutions effectively.

[Advantage]

• Experience in team management is an added advantage.
• Experience in the Japanese food, Asian food, or beverage industry is an added advantage.

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://www.goodjobcreations.com.sg/privacy-policy/

EA Personnel Name:  Kota Baba

EA Personnel Reg. no.:  R22106801

EA License no.:  07C5771

Senior Executive / Assistant Manager - HR Operations & Talent Acquisition
1+1 Contract + Completion Bonus

Salary: $7,500 - $8,000
Working Hours: Mon-Fri, 9 am - 6 pm
Working Location: Esplanade Mall

Job Description:

Manage the end-to-end recruitment process for a diverse mix of roles spanning precinct management, corporate functions, operations and seasonal staffing.

Actively source talent through job portals, professional networks and career fairs

Partner closely with hiring managers to understand technical requirements, manage interview coordinates and guide candidates through the onboarding pipeline.

Ensure an efficient, professional and welcoming interview process that reflects the company’s core brand mission & values.

Design and execute a seamless onboarding checklist from background checks and equipment issuance to conducting first-day orientations.

Assist the Head of HR in drafting, implementing and documenting standard operating procedures (SOPs), company policies and employee handbooks.

Maintain and update employee records with high accuracy, support the implementation or optimization of HR Information Systems (HRIS).

Serve as the 1st point of contact for day-to-day employee queries regarding leave, benefits, HR policies and manage standard offboarding workflows.

Ensure all HR practices, employment contracts and statutory submissions align with local labour laws (e.g., Employment Act, CPF, TAFEP).

To apply, kindly send your updated resume via whatsapp to 91877866.

Thank you.

EA License No.: 96C4864

Reg.No.: R21101563 (HANNY NURDJAJA)

Company Overview

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create exceptional luxury experiences. The Ritz-Carlton, Millenia Singapore offers iconic views, a renowned art collection, Michelin-star dining, and Southeast Asia's first exclusive partnership with EPICUTIS®, pharmaceutical-grade, science-backed skincare in the spa.

Job Summary

The Club Manager oversees daily operations of The Ritz-Carlton Club Lounge, ensuring personalized luxury service, leading the team, managing food and beverage offerings, and driving operational excellence focused on service quality, guest recognition, and financial performance.

Responsibilities

• Lead daily Club Lounge operations to deliver The Ritz-Carlton Credo and Three Steps of Service standards consistently
• Build and maintain meaningful relationships with VIP and returning guests by recognizing preferences and anticipating needs to create memorable experiences
• Provide hands-on coaching and guidance to the team to uphold exceptional courtesy, efficiency, and service consistency
• Oversee all food and beverage services, including afternoon tea, evening hors d’oeuvres, and wine service, ensuring impeccable presentation, hygiene, and food safety
• Monitor and control food and beverage costs and inventory to achieve revenue targets and manage expenses without compromising quality
• Collaborate with the Culinary team on menu planning and presentation, and coordinate with Rooms Division for guest recognition, arrivals, and departures
• Address guest concerns promptly using effective problem-resolution techniques to ensure full satisfaction and recovery
• Maintain the Lounge’s ambiance, cleanliness, and appearance to reflect a refined, luxury residential environment
• Foster a positive work culture by supporting employee engagement, recognizing performance, and encouraging professional development

Preferred competencies and qualifications

• Leadership experience in luxury hospitality or guest-service-driven industries such as upscale restaurants, cruise lines, or airlines
• Strong knowledge of food and beverage operations, including confidence in wine service and etiquette
• Skilled at motivating and developing teams to achieve high service and performance standards
• Financially savvy in managing costs, streamlining operations, and improving efficiency
• Highly organized, detail-oriented, and proactive in anticipating guest and operational needs
• Exceptional interpersonal and communication skills in English; additional languages are an advantage for enhancing guest interactions
• Flexibility to work varied schedules including weekends, evenings, and peak periods
• Attributes including guest-focused passion, professionalism with warmth and confidence, calmness under pressure, collaborative leadership, and creativity in improving service delivery and operations

[Job Order ID:1498839]

Responsibilities:

• Partner Clinical Heads of Department and stakeholders to plan, develop and implement new care models and clinical services.
• Support day-to-day operations and continuous improvement of clinical programmes across inpatient and outpatient settings.
• Provide comprehensive clinical operations support including project and workflow management, system and IT requirements, financial assessments, data analysis and resource planning.
• Manage budgeting, procurement and resource allocation in alignment with organisational objectives.
• Translate and communicate organisational vision, strategic priorities and business plans to relevant stakeholders to ensure alignment.
• Identify and support initiatives to enhance service delivery and meet evolving healthcare needs.
• Foster effective communication and multidisciplinary collaboration across teams.
• Develop and implement strategies to enhance customer and patient satisfaction.
• Monitor key clinical, operational and service performance indicators to ensure quality outcomes.
• Establish programmes to promote continuous improvement, learning, auditing and service reviews.
• Coordinate events, logistics and administrative or secretariat support on an ad-hoc basis.

Requirements:

• Degree in hospital administration, healthcare management or a related discipline; postgraduate qualification is an added advantage.
• 3 to 5 years of relevant working experience in healthcare or a service-oriented environment.
• Strong interpersonal, communication and stakeholder management skills.
• Well-organised, analytical and able to manage multiple priorities effectively.
• Self-motivated and able to work independently with minimal supervision.
• Comfortable working in ambiguous or evolving environments and solving complex problems.
• Demonstrated mindset towards continuous improvement, innovation and change.
• Proficiency in SAP, EPIC and Microsoft Office applications (Word, Excel and PowerPoint) is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

• Administer training programmes, including coordinating with the team to publicise programmes and ensuring training sessions are conducted according to schedule.
• Collaborate with School Heads to draft publicity materials for local commercial attachment opportunities and consolidate expressions of interest.
• Prepare and draft submissions for overseas attachment programmes.
• Monitor and track budget utilisation based on monthly Finance General Ledger (GL) reports, ensuring timely and healthy claims submissions.
• Prepare and disseminate quarterly budget utilisation reports to divisions.
• Support managing the annual call for overseas trip requests and assist in the preparation of the consolidated ("mega") paper.
• Maintain and update training roadmaps, records, and the overseas conferences database in Portia.
• Coordinate with CSD to organise and facilitate orientation programmes for newly appointed officers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries

PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng) 

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Catering Sales Executive/ Assistant Sales Manager   to join our dynamic and fast- growing team. The Catering Sales Executive / Assistant Sales Manager  is  responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).

Location: Joo Koon

Duration: 1 year contract (renewable)

Working Hours: 8.00am to 5.00pm (Mondays to Fridays)

Salary: Up to $5500

Job Responsibilities:

• Perform routine inspection, maintenance, and minor repairs of building structures, fixtures, and facilities
• Maintain electrical, mechanical, HVAC, plumbing, and sanitary systems
• Carry out preventive maintenance according to scheduled plans
• Troubleshoot and respond to facility related issues and breakdowns
• Monitor facility equipment and report abnormal conditions
• Coordinate and supervise external contractors and service providers
• Support fire safety systems checks and general safety inspections
• Maintain accurate maintenance records, logs, and reports using maintenance systems
• Ensure compliance with safety, health, and regulatory standards
• Support office layout changes, furniture installation, and equipment relocation as required

Job Requirements:

• Minimum Diploma or Technical Certificate in Facilities Management, Engineering, or related field
• Minimum 1–3 years of experience in building or facility maintenance
• Basic knowledge of electrical, mechanical, HVAC, and plumbing systems
• Familiarity with preventive maintenance practices and safety procedures
• May require standby duty or support after office hours

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

*Seeking for a Senior Trade Finance Executive/Trade Finance Manager with minimum 5 years of Trade Finance operations experience in the Commodities or/with Banking industry*

THECOMPANY

Equipped with their rock-solid reputation and a progressive outlook, this firm seeks for a Senior Trade Finance Executive/Trade Finance Manager to be part of their team!

JOB RESPONSIBILITIES

• Lead and manage the company’s Trade Finance andbanking facilities/financing activities
• Ensure appropriate financing lines to optimizeworking liquidity and capital or business growth plans
• Negotiate with bankers on Trade Finance and banking facilities/financing lines
• Grow and maintain company’s relationship with bankers
• LC Management/ Review import and export LC terms
• Negotiate LC and payment terms with counterparties and banks  
• Provide backup and ensure smooth flow for trade finance operations  
• Work closely with traders, counterparties and other stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 5 years of Trade Finance/LC Management experience in the Commodities industry
• Handled negotiations with bankers on Trade Finance and banking facilities/financing activities
• Able to multitask, highly organized, keen eye for details and has good interpersonal skills

If you would like to explore this opportunity, please email your resume in Microsoft Word format to marie@resolutehunter.com

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA RegR1105305

iO3 is a fast-growing maritime technology company delivering advanced digital solutions and satellite connectivity to modern fleets worldwide. Operating at the intersection of shipping, IT, and next-generation connectivity, we support shipowners and operators in modernizing vessel operations, improving reliability, and staying ahead of regulatory and cyber requirements.

The Sales Department focuses on building strong customer relationships, identifying new business opportunities, and delivering tailored solutions across iO3's product and connectivity portfolio. The team works closely with internal stakeholders across technical, operations, and delivery functions to support the full sales cycle, from initial engagement through to close and account growth.

The Sales Manager / Sales Executive reports to the Sales Director and is responsible for driving revenue growth through proactive client engagement and effective account management. The role involves developing new business, maintaining existing relationships, preparing commercial proposals, and representing iO3 at customer meetings and industry events.

Candidates with prior experience in maritime, satellite communications, telecommunications, or technology sales are preferred. Candidates from adjacent industries with a strong sales track record and an interest in maritime technology are also welcome to apply.

1.    Sales & Business Development

•      Identify and develop new business opportunities with vessel operators, ship managers, fleet owners, and maritime companies.

•      Manage and grow assigned customer accounts, with a focus on retention and expansion.

•      Participate in customer meetings, vessel visits, and industry events to promote iO3's solutions and build relationships.

•      Monitor market developments and customer needs to support pipeline development and strategic positioning.

2.    Proposal & Commercial Support

•      Prepare and present quotations, proposals, and commercial presentations in coordination with the technical and delivery teams.

•      Translate customer requirements into clear commercial inputs for internal evaluation and solution design.

•      Ensure alignment between customer expectations, pricing, and internal delivery capabilities.

•      Support negotiation of commercial terms and assist in contract finalization.

3.    Account Management & Customer Engagement

•      Build and maintain strong working relationships with key contacts across assigned accounts.

•      Serve as the primary point of contact for customers, ensuring follow-through on commitments and timely resolution of issues.

•      Gather customer feedback and communicate relevant insights to internal teams for continuous improvement.

•      Respond promptly to customer enquiries and coordinate with internal stakeholders to maintain service quality.

4.    Sales Operations

•      Maintain accurate pipeline records, activity logs, and sales forecasts to support business planning.

•      Work with cross-functional teams including engineering, operations, finance, and support to ensure smooth execution of customer commitments.

•      Contribute to improving sales processes, proposal quality, and overall responsiveness.

Requirements

•      Minimum 1 to 2 years of experience in a sales orcustomer-facing role.

•      Prior experience in maritime, satellitecommunications, telecommunications, or technology sales is preferred.

•      Good communication and interpersonal skills,with the ability to engage customers at various levels.

•      Organised and able to manage multiple accountsand tasks concurrently.

•      Self-motivated with a proactive approach toidentifying and following up on opportunities.

•      Comfortable learning technical products andtranslating them into clear customer conversations.

•      Diploma or Degree in Business, Engineering,Maritime Studies, IT, or a related field.

•      Proficiency in English required; knowledge ofMandarin or Bahasa is an advantage.

•      Singaporeans or Singapore PR only

To apply online, please click the Apply button. Alternatively, please email your resume to hr@io3.sg

MISSION:

To increase revenue from existing customer base by increasing Coface BI solutions usage within the client organization and upselling new solutions - with the objective to increase client stickiness/retention and maximizing long term revenue.

MAIN RESPONSIBILITIES:

• Serve customers by providing product and service information and resolving product and service problems as indicated by clients or partners.
• Prepare account plans for outlining plans to meet short, medium & long term revenue objectives
• Provide monthly forecast for the portfolio split by accounts
• Engage with key client stakeholders to increase Coface solution usage and to upsell new Coface solutions
• Monitor the portfolio proactively, highlight any anomalies and prepare recovery plans to get usage/revenue back on track
• Identify new use cases/departments to expand the Coface solutions for clients
• Track and see to closure any customer queries including complaints by providing the best solution to solve the problem, following up to ensure resolution
• Track and manage SLAs as per contract to ensure they are within the agreed limits
• Deliver to clients and partners final Contracts, Endorsements, and invoices and handle any questions related to these documents
• Be responsible for negotiations with clients on renewal of contracts and pricing
• Responsible for derogation requests if required on products, contracts and pricing
• Conduct 6 monthly reviews with the client and client’s stakeholder, to clearly demonstrate Coface’s industry thought leadership and how Coface BI is an effective solution.
• Accuracy in forecasting of sales and revenue targets.
• Ensure client NPS scores meet or exceed global benchmarks.
• Support Senior Strategic Account managers on renewals, operations, and in preparation of quarterly business review.