Total 2,202 Manager pr assistant job vacancies

[Job Order ID:1498839]

Responsibilities:

• Partner Clinical Heads of Department and stakeholders to plan, develop and implement new care models and clinical services.
• Support day-to-day operations and continuous improvement of clinical programmes across inpatient and outpatient settings.
• Provide comprehensive clinical operations support including project and workflow management, system and IT requirements, financial assessments, data analysis and resource planning.
• Manage budgeting, procurement and resource allocation in alignment with organisational objectives.
• Translate and communicate organisational vision, strategic priorities and business plans to relevant stakeholders to ensure alignment.
• Identify and support initiatives to enhance service delivery and meet evolving healthcare needs.
• Foster effective communication and multidisciplinary collaboration across teams.
• Develop and implement strategies to enhance customer and patient satisfaction.
• Monitor key clinical, operational and service performance indicators to ensure quality outcomes.
• Establish programmes to promote continuous improvement, learning, auditing and service reviews.
• Coordinate events, logistics and administrative or secretariat support on an ad-hoc basis.

Requirements:

• Degree in hospital administration, healthcare management or a related discipline; postgraduate qualification is an added advantage.
• 3 to 5 years of relevant working experience in healthcare or a service-oriented environment.
• Strong interpersonal, communication and stakeholder management skills.
• Well-organised, analytical and able to manage multiple priorities effectively.
• Self-motivated and able to work independently with minimal supervision.
• Comfortable working in ambiguous or evolving environments and solving complex problems.
• Demonstrated mindset towards continuous improvement, innovation and change.
• Proficiency in SAP, EPIC and Microsoft Office applications (Word, Excel and PowerPoint) is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

[Job Order ID: 1480035]

Responsibilities:

• Plan, implement, and maintain horticultural and landscape works to promote healthy plant growth and optimal aesthetics.
• Develop and execute horticultural maintenance programmes for assigned sites.
• Conduct regular plant health assessments, diagnose diseases, pests, or nutrient deficiencies, and recommend appropriate treatments.
• Oversee daily operations of landscape maintenance teams and external contractors.
• Select suitable plant species based on soil conditions, climate, and design requirements.
• Prepare horticultural reports, maintenance schedules, and inventory records.
• Liaise with landscape contractors, consultants, and relevant authorities on horticultural matters.
• Ensure compliance with NParks regulations, environmental standards, and workplace safety requirements.
• Monitor and maintain irrigation systems and soil conditions to support sustainable plant health.
• Support landscaping improvement projects and sustainability initiatives.

Requirements:

• Recognised Degree in Horticulture, Contract Management, or a related field; experience in healthcare or hotel settings is an added advantage.
• Certified Practising Horticulturist (CPH) qualification is an added advantage.
• Demonstrated leadership and project management experience.
• Strong interpersonal, writing, and communication skills for effective stakeholder engagement.
• Analytical, meticulous, and able to work independently with a high level of initiative.
• Proven ability to work collaboratively as a team player.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

· Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing needs/preference.

· Champion high standards of Guest Relation services at all areas, and actively work to uphold such high standards by providing constant and honest feedback to all related team members/ and coaching them

· Establish rapport with guests, maintaining good relationship and handle all guest feedback, complains, service recovery in a timely manner.

· Be the key contact person to personally look after event organisers, in order to ensure that all operating departments involved, are following through the event requirements seamlessly; personally and frequently verifying that guests attending the events/patronising outlet are receiving the best possible service in a consistent fashion and to pre-empt/ spot possible shortfalls, providing solutions to remediate it in a timely manner.

· Drive and develop guest engagement and satisfaction programs, targeting customer’s loyalty/ repeat business, aiming high guest return ratio.

· Review, impellent and ensure effective and efficient service standards, with the aim to achieve service excellence and organizational goals.

· Be on the floor during meal periods, performing The Fullerton Ambassador role, to welcome, usher, bid farewell to VIPs and event’s organisers/ planners, building rapport, assessing satisfaction and ensuring repeat business from these stakeholders

· Drive Tripadvisor ranking in all outlets, keeping the team focused on targets.

· Maintain a good rapport and working relationship with all staff, not only within the F&B department but all other departments in both hotels and precinct.

· Maintain high standards of department, personal grooming at all times, being a role model to the team.

Requirements:

· Minimum Diploma in a related discipline with 3-5 years relevant experience, and/or training in similar capacity; or equivalent combination of education and experience.

· Passion for service excellence and high service standards

Job ID: 19768

• Location: Tanjong Pagar
• Working hours: 9am - 5.30pm
• Salary: up to $8,500 (Depending on experiences)

Job Description

• Liaising and communicating with Japanese clients/ contractors
• Preparation of sales proposal, quotation, tender documents and contracts based on project requirements.
• Monitoring of upcoming and ongoing projects for tendering.
• Attend to sales inquiries and build long-term partnership with current clients/ contractors.
• Follow up closely on projects process and completion to ensure it is within specified time, cost and in line with required quality and relevant regulatory.
• Coordinate with Technical and Operation departments to develop technical solutions and strategies for client application
• Require to interact with all levels to ensure that projects are being carried out and utilising the necessary resources.

Job Requirement

• Preferable to have Engineering education background (bachelor degree).
• Japanese language is required to liaise with Japanese speaking clients.
• Minimum 8 years’ relevant experience in sales, preferable in Construction industry.
• Willing to travel to various sites.
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "19768, Sales Assistant Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job Overview

The Assistant HR Manager (Payroll and HR Operations) is responsible for overseeing payroll processes and ensuring HR operations are efficient and compliant with regulatory standards. This role requires a thorough understanding of payroll systems, HR policies, and employee relations, providing support to the HR department in handling payroll processing, HR compliance, and operational tasks. The individual will play a key role in improving HR operations to enhance employee satisfaction and ensure accurate payroll administration.

Responsibilities:

• Managing the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for local and overseas payroll
• Handle monthly payroll processing, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees
• Liaising with statutory bodies – IRAS, MOM, CPF, etc., with regards to employees’ remuneration
• Handle employees‘ queries on payroll related matters promptly
• Administer staff benefits and claims in accordance with Company policies
• Participating in continuous change management and payroll process streamlining
• Conduct market compensation & benefit benchmarking to ensure the competitiveness of benefit package
• Responds to all EEOC and other employee legal claims
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Oversee application and renewal of company licenses
• Supervise, train and develop the HR & Admin Team
• Administering project preparation
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Manage WICA, Foreign Medical Insurance, and Public Liability Insurance
• Other ad-hoc duties as assigned.

Requirement:

• Degree in Human Resource or a related field
• Minimum of 3 years of hands-on payroll experience
• Good knowledge of the Employment Act, HR regulations, and payroll practices.
• Detail-oriented and problem solver
• Excellent communication and interpersonal skills.
• Able to work under pressure in a fast-paced environment

Role Summary

The Assistant Manager will oversee and manage the financial aspects of operational activities. This is a hands-on role suited for a high-volume environment, requiring comfort with ambiguity and change. The candidate must have a strong grasp of financial controls, compliance, and risk management to review existing processes and recommend improvements.

Key Responsibilities

• Supervise daily financial operations at an industrial site, ensuring alignment with company goals, policies, and budgetary guidelines.

• Ensure operational adherence to financial policies and procedures.

• Lead efforts to improve financial processes, particularly in accounts payable including invoice handling and payment processing.

• Manage cash flow for local entities (including a holding company), ensuring sufficient liquidity for operational needs while mitigating financial and interest risks.

• Collaborate with FP&A and general ledger teams to maintain accurate financial reporting.

• Coordinate with external auditors, tax advisors, and banking partners.

• Handle other ad-hoc projects as assigned.

Key Requirements

• Minimum 5 years of relevant experience in finance operations.

• Proven experience leading a team and working with shared service teams.

• Advanced proficiency in Microsoft Excel.

• Familiarity with SAP is an added advantage.

• Strong understanding of financial controls, compliance, and risk management.

• Excellent analytical, problem-solving, and communication skills.

• Ability to collaborate effectively across internal departments and with shared service teams (business partnering mindset).

Education

• Bachelor’s degree in Accountancy or Accounting.

Job Scope:

• Work with clinical departments and employees in providing value-adding advice, support and service to attract, retain, train, develop, reward, care and engage our talents
• Administer and execute HR functions and processes under his / her charge, e.g. recruitment, benefits, compensation, awards, manpower reporting, staff wellness, etc.
• Serve as an effective and neutral channel for employee feedback through regular engagement and dialogue sessions with employees to build an open and supportive culture
• Participate and support in projects and events, as and when assigned or appointed
• Support, promote and participate in innovation initiatives, including staff suggestion and process / work improvement review projects
• Undertake any other projects as assigned by the Head of Unit

Requirements:

• Bachelor Degree
• Minimum 1 year of Talent Acquisition experience
• IHRP Certification will be advantageous

Interested candidate, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

About the Role

We are looking for a data-driven and detail-oriented CRM and Lifecycle Assistant Manager / Manager to drive user lifecycle initiatives and optimize our CRM ecosystem. In this role, you will own lifecycle marketing execution, support CRM platform modernization, and work closely with Product, Growth, and Analytics teams to deliver scalable, personalized customer engagement programs that improve activation, retention, and long-term user value.

Key Responsibilities

• CRM Platform Management & Migration: Support the migration, integration, and optimization of our CRM platform (Braze), including requirements gathering, data validation, testing, go-live activities, and stakeholder coordination.
• Lifecycle Marketing Execution: Design, build, and manage lifecycle journeys across onboarding, activation, engagement, retention, and reactivation stages to improve key customer and business outcomes.
• Segmentation & Personalization: Develop audience segmentation, behavioral triggers, and personalized communication strategies across owned channels to enhance user experience and conversion performance.
• Performance Analysis & Experimentation: Monitor lifecycle funnel performance, maintain a structured A/B testing roadmap, and leverage analytics to optimize metrics such as KYC completion, activation, first-time deposit, first-time trade, MAU, and retention.
• Marketing Operations Excellence: Manage CRM campaigns, maintain data hygiene and event tracking accuracy, and identify opportunities to improve operational processes, scalability, and campaign effectiveness.

What We're Looking For

• 5–6 years of experience in CRM operations, lifecycle marketing, growth marketing, or marketing automation, with hands-on experience managing customer engagement programs at scale.
• Strong working knowledge of Braze, including campaign execution, Canvas journey design, audience segmentation, and CRM platform integrations involving customer data pipelines.
• Data-driven mindset with experience using analytics and BI tools to evaluate performance, generate insights, and drive experimentation and optimization initiatives.
• Excellent project management and stakeholder management skills, with the ability to coordinate multiple workstreams and collaborate effectively across Product, Analytics, Growth, and Marketing teams.
• Strong communication skills in English. Ability to communicate effectively in Chinese is required to support cross-border collaboration and marketing operations across Chinese-speaking markets.
• Experience in fintech, brokerage, trading platforms, CRM platforms, CDPs, or marketing technology ecosystems will be advantageous.

A1 main contractor in Singapore is seeking a Structural Manager / Assistant Manager (Structure) to support and manage structural engineering works across residential, commercial, and infrastructure projects. The role involves close coordination with consultants, subcontractors, and site teams to ensure safe, accurate, and timely execution of structural works.

Overview

The Structural Engineer / Assistant Manager (Structure) will be responsible for overseeing structural coordination, reviewing structural shop drawings, and supporting site execution to ensure compliance with design intent, statutory requirements, and project specifications. The role will also contribute to resolving technical and constructability issues on site.

• Coordinate and manage structural design and documentation throughout the project lifecycle

• Review and coordinate structural shop drawings, rebar drawings, and BBS submissions

• Liaise with structural consultants, architects, MEP teams, and subcontractors on design interfaces

• Support site teams in resolving structural design, construction, and sequencing issues

• Ensure structural works comply with project specifications, approved drawings, and local codes

• Manage RFIs, technical queries, design clarifications, and consultant responses

• Coordinate inspections, testing, and quality control for structural works

• Monitor structural progress and identify risks affecting safety, quality, or schedule

• Participate in coordination meetings and prepare technical coordination minutes

• Support temporary works coordination where required

• Provide technical guidance to junior engineers and coordinators

Requirements

• Diploma or Degree in Civil / Structural Engineering or related discipline

• Minimum 4–6 years of relevant experience in structural works within construction projects

• Familiar with local codes (e.g. SS, Eurocodes) and authorities’ requirements

• Proficient in AutoCAD, structural detailing, and MS Office

• Experience with rebar detailing, RC works, and high-rise structures is an advantage

How to Apply

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Senior Digital Marketing Executive/Digital Marketing Assistant Manager
• Working Location: Beach Rd (Near Bugis)
• Working Hours: 5 days, Monday to Friday (9am-5.45pm)
• Salary Package: Basic Salary $7,000 + VB
• Duration: Permanent

Key Responsibilities

• Manage and update company brand websites to ensure all information is current and accurate.
• Assess user experience (UX) and suggest improvements for website interaction.
• Create and review social media content, engage with the community, and address inquiries and comments.
• Prepare monthly reports on website and social media performance, offering insights and recommendations.
• Manage app content by creating relevant B2B materials, providing operational support, and monitoring communications.
• Create digital content like e-brochures, catalogs, presentations, and website or online platform content.
• Work with marketing and creative teams to produce engaging content for the target audience.
• Support regional marketing efforts.
• Perform additional duties as needed.

APPLY NOW!!!

• Bachelor's degree in marketing, communications, or related field.
• At least 7 years of experience in marketing, content creation, and website management.
• Expert in website development/revamping.
• Experience in managing social media platforms and customer engagement.
• Good understanding of SEO, Google Analytics, and website analytics tools.
• Excellent communication skills, both verbal and written.
• Creative thinker with innovative problem-solving skills.
• Good project management and organizational abilities.
• Experience in digital content creation in business, platform, or automotive sectors.
• Understanding of international business operations and prior experience in automotive or app/system solution companies.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74074 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction/ Ground Engineering
• Position Title: Assistant Contracts Manager
• Working Location: Central (Near MRT) – Office & Site Based
• Working Hours: 5 Days/ 5.5 Days, 44 hrs per week
• Salary Package: Basic Salary + Allowances + AWS + Variable bonus
• Duration: Permanent

Key Responsibilities

• Assist in overseeing contractual and commercial aspects of marine, coastal, and infrastructure projects throughout the project lifecycle, from tender stage to final account settlement.
• Support the development and evaluation of tender documents, commercial submissions, and contract-related qualifications.
• Administer and coordinate matters relating to main contracts, subcontract agreements, and supplier contracts.
• Handle contract variations, change requests, claims, progress payments, and final account reconciliation.
• Track project costs, cash flow projections, budgets, and overall commercial performance.
• Maintain comprehensive documentation to substantiate contractual claims, project delays, disruptions, and cost recovery matters.
• Coordinate with clients, consultants, subcontractors, and vendors on contract administration and commercial-related issues.
• Identify potential contractual and financial risks and assist in implementing appropriate risk mitigation strategies.
• Participate in commercial negotiations and discussions to protect the company's contractual and financial interests.

APPLY NOW!!!

• Degree in Civil Engineering, Quantity Surveying, Construction Management, or a related discipline.
• At least 5 years of relevant experience in contract administration and commercial management within marine, coastal, port, reclamation, offshore, or large-scale infrastructure projects.
• Proven experience in preparing and managing marine-related tenders is required.
• Prior exposure to projects involving government agencies such as HDB, JTC, PSA, MPA, or similar public sector organisations will be advantageous.
• Strong knowledge of contract management, variation assessment, claims administration, payment certification, and final account processes.
• Solid commercial acumen with excellent negotiation, communication, and stakeholder management capabilities.
• Able to work independently, prioritise effectively, and manage multiple assignments in a dynamic project environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83673 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

JOB DESCRIPTION: Assistant Manager

Job Summary

• To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds clients allocated to you and your team.
• Main person who is accountable, has ownership of deliverables.
• Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by their team
• Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting.
• Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors.
• To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran.
• To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran/Paxus).
• This entails assisting in the review and/or preparation of all/and complex reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables.
• Spends most of the time in driving results based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others) and optimizing the work performance of the team.
• To facilitate and assist various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures.
• As a supervisor, the Assistant Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to team members.

Core Responsibilities

• Responsible for review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for complex funds and/or corporate clients.
• Responsible for the preparation of complex reporting requirements, when necessary.
• Manages and ensures the timely and accurate deliverables of the team.
• Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
• Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements of the clients they handle.
• Provides guidance and coaching to the team in both technical and non-technical aspects of their role.
• Seeks knowledge and expertise for their own professional development.
• Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities.
• Directly liaises with the cluster counterparts of upcoming deliverables and the progress thereof, queries and other dependencies to carry out the work.
• To be able to effectively communicate and relate with the various stakeholders of the team.
• Submits cluster client requirements after thoroughly being reviewed.
• To act as an alternate for Managers based on business needs which may include cluster client responsibilities, administrative tasks, and team management.

Tasks & Duties

Cluster Client Delivery

• Acquires and shares specialized knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables.
• Confirms that the complete information, data and supporting documents are received for the review/preparation of the needed requirements, then escalates and requests from the cluster counterparts any missing information.
• Ensures the delivery of consistent and quality information within the agreed timeframes of the team.
• Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload within the team.  Facilitate the request for support from peers, as needed.
• Prepare (if needed), completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines.
• To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary.
• Reviews the reports generated by the team.
• To be able to review outputs and all other deliverables prepared.
• Monitors all review comments for all clients have been addressed.
• Monitors that their team takes full ownership and replies to cluster/Client/Investor’s queries within 24 hours. 
• Addresses any job-related issues and concerns in a timely manner and escalates to the appropriate authorities, as needed.
• Communicates review comments to the team and then follows up to address pending comments for preparers.
• Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Accountant.
• Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner.
• Gathers and organizes the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter.
• Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed.
• Decides on escalated recommendations and if necessary, escalate to SMEs/Manager or technical team.
• Standardizes and optimizes the efficiency of the process of their funds.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.
• Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their SA's).
• Reviews and pre-approves filed overtime of their team (SA's).
• Sets up, monitors and updates all deliverables via the workflow planner in a timely manner. 
• Oversees the accuracy and completeness of the workflow planner for the team.

Systems

• Understands and uses best practice on accounting platform/s.
• Understands and becomes knowledgeable on how to generate reports using reporting platform/s.

Risks

• Champions compliance by ensuring relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors.
• Report any breaches, complaints, or errors to appropriate authorities in a timely manner.
• Acquires knowledge of risk factors and potential breach.
• Monitors and oversees drafts reports and compliance cases with root cause information.  In the absence of a Senior Accountant, will draft the error reports/compliance cases, corrective actions and preventive measures based on collected root cause information in a timely manner.

Other

• May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function.
• Escalate any other work-related issues and concerns to the appropriate authorities in a timely manner.
• Participate in interviews, as needed.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Drives Results - Consistently achieving results, even under tough circumstances.
• Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Directs Work - Providing direction, delegating, and removing obstacles to get work done.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Resourcefulness - Securing and deploying resources effectively and efficiently.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Develops Talent - Developing people to meet both their career goals and the organisation's goals.
• Persuades - Using compelling arguments to gain the support and commitment of others.
• Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals.
• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation.
• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Decision Quality - Making good and timely decisions that keep the organisation moving forward.

Job Summary:

The Sales Manager / Assistant Sales Manager is responsible for driving hotel revenue through proactive sales activities, business development, and relationship management. The role focuses on identifying new business opportunities, maintaining strong client relationships, and executing sales strategies to achieve revenue targets across corporate, leisure, and group segments.

Key Responsibilities:

• Promote the hotel and Accor brand to existing, potential, and former clients within the assigned market segments
• Develop and maintain strong relationships with corporate accounts, travel agents, event planners, and other key business partners
• Identify new business opportunities through prospecting, networking, sales calls, and market research
• Conduct site inspections, sales presentations, and client meetings to showcase the hotel's facilities and services
• Achieve individual and departmental revenue targets, including room nights, meeting and event revenue, ADR, and occupancy objectives
• Monitor market trends, competitor activities, and industry developments to identify opportunities and maintain a competitive advantage
• Prepare proposals, contracts, and rate agreements while ensuring compliance with hotel policies
• Maintain accurate and up-to-date client records, account information, and sales activities within the hotel's systems
• Collaborate closely with Reservations, Front Office, Events, Revenue Management, and other operational departments to ensure seamless guest experiences
• Respond promptly to client enquiries, feedback, and complaints, ensuring appropriate follow-up and resolution
• Participate in sales missions, networking events, trade shows, and industry functions as required
• Prepare regular sales reports, forecasts, account production analyses, and market intelligence updates
• Support the onboarding, coaching, and development of junior sales team members where applicable
• Contribute to the implementation of the hotel's sales and marketing strategies to maximize revenue opportunities
• Perform any other duties assigned by the management team

Qualifications:

• Diploma or Degree in Hospitality Management, Business, Marketing, or a related field
• Minimum 3 years of sales experience for Assistant Sales Manager or 5 years for Sales Manager, preferably within the hospitality industry
• Proven track record in business development, account management, and achieving sales targets
• Strong networking, negotiation, presentation, and relationship-building skills
• Experience conducting sales calls, prospecting activities, client meetings, and site inspections
• Excellent verbal and written communication skills
• Strong organizational and time management abilities, with the capacity to manage multiple priorities simultaneously
• Willingness to travel and attend business events when required