Total 3,668 operations engineer job vacancies

Responsibilities

• Ensure all site activities are carried out in full compliance with client requirements, approved drawings, relevant building codes, and statutory regulations.

• Review construction drawings, specifications, and contract documents to ensure alignment with project requirements and regulatory standards.

• Provide overall supervision of contractors, ensuring strict adherence to approved method statements, safe work procedures, and quality standards.

• Verify that all works are executed in accordance with the Consultant’s instructions and approved submissions.

• Identify, report, and document any discrepancies, non-conformities, or potential risks, and recommend practical and timely solutions to mitigate delays.

• Conduct regular site inspections to monitor workmanship quality, identify defects, and ensure prompt implementation of corrective actions.

• Inspect materials delivered to site to confirm compliance with approved material submissions, specifications, and samples.

• Witness and oversee testing of materials (e.g., concrete, reinforcement steel, and finishes) to ensure compliance with project quality requirements.

• Monitor inspection, testing, and commissioning activities to ensure alignment with design intent and contract specifications.

• Maintain comprehensive and accurate site records, including daily reports, inspection checklists, and non-conformance reports.

• Ensure proper documentation and updating of as-built drawings, incorporating all approved changes.

• Prepare periodic progress reports detailing work status, delays, quality issues, and safety matters for submission to the Project QP/Consultant.

• Evaluate and verify contractors’ progress claims, including completed works and materials on-site, prior to recommending certification.

• Monitor project schedules, identify potential delays, and propose mitigation measures to ensure timely project completion.

• Act as the key liaison between contractors, consultants, and clients to facilitate effective communication and coordination.

• Promptly report all quality concerns, safety issues, and progress challenges to the Project QP or Consultant team.

Requirements

• Degree in Civil or Structural Engineering from a recognized university, with accreditation as a Registered Resident Engineer with the Institution of Engineers Singapore (IES).

• Minimum 5 years of relevant experience as a Resident Engineer, with proven exposure to private high-rise developments, industrial facilities (e.g., factories), HDB projects, and infrastructure works under CAG and LTA.

• Thorough knowledge of the Building Control Act, relevant regulations, and standard forms of contract.

• Demonstrated capability in contract administration, including maintaining proper site documentation and compliance with statutory reporting requirements.

• Strong leadership, coordination, and problem-solving skills, with the ability to manage multiple stakeholders effectively.

• Excellent interpersonal and communication skills, with a collaborative approach to working with clients, consultants, and contractors.

Role Purpose:

• Progressing all elements of design in-line with the Design Checklist;
• Prepare electrical tender packages including specification and drawings;
• Responsible for ensuring to remain familiar with current practices and engineering trends within the industry and to remain technically competent;
• Tendering and estimating of electrical works for projects prior to award;
• Compilation and Review of Operation and Maintenance Dossier for Projects

Job Responsibilities:

• Ensuring the System Supervisor is provided with the current shop and space management drawings, specifications, approved technical submittals and all approved changes in scope;
• Ensuring the System Supervisor is fully briefed on the awarded scope of work, the tender technical documents and all contractual revisions to tender documentation;
• Evaluating technical submittals for specification and client requirement compliance;
• Approving Test Packs at each step of construction through to completion;
• Forwarding testing and commission passing criteria to the System Supervisor.

Job Requirements:

• Degree in Electrical Engineering
• 3 to 5 years of design experience
• Advanced knowledge of Microsoft Office software like Word, Excel, Outlook, Power Point, PDF document generation and management.
• Knowledge of basic Electrical design concepts in at least one of the following areas:
• Lighting Design
• Cable Calculations
• Short Circuit Calculations
• Basic knowledge of local code of practice for design implementation.

Key Responsibilities

• Administer Microsoft 365 services, including Entra ID, Exchange Online, SharePoint Online, Teams, Intune, and Defender.

• Manage user onboarding/offboarding, licensing, access control, and basic security policies.

• Provide support for Windows devices, peripherals, and common enterprise applications.

• Support virtualization platforms and routine patching or upgrade activities.

• Troubleshoot basic LAN, WAN, Wi-Fi, VPN, DNS, DHCP, and firewall issues.

• Coordinate with external IT service providers and vendors for technical support, escalations, and service delivery.

• Perform basic Linux administration, user and permission management, service checks, and updates.

• Build simple automations and internal tools using MS Power Platform and Copilot Studio

Required Qualifications

• Diploma or Degree in IT, Computer Science, Information Systems, or a related field. Fresh graduates with relevant internship or project experience are encouraged to apply.

• Basic knowledge of Microsoft 365 administration and Windows OSs support.

• Fundamental networking knowledge, including TCP/IP, DNS, DHCP, VPN, firewall, Wi-Fi, switches, and routers.

• Basic understanding of virtualization and Linux systems.

• Strong troubleshooting, communication, teamwork, and customer service skills.

Preferred Qualifications

• Experience with Power Automate, Power Apps, Python, REST APIs, or Git.

• Exposure to AI tools, AI workflow automation, or agentic AI platforms.

• Interest in process improvement, automation, and emerging technologies.

Organisation Overview:

GWS Living Art is a pioneer in sustainable urban greenery, creating vibrant, nature-integrated solutions for cities across Asia. From vertical gardens and green roofs to innovative water-sensitive urban designs, our projects blend engineering, ecology, and art to bring nature back into the built environment.

Brief Description:

We are seeking a dedicated and technically competent Project Engineer to support the successful execution of our green infrastructure projects. This role involves hands-on site coordination, technical support, and collaboration with internal and external stakeholders to ensure our installations are delivered to the highest standards.

Job Description:

Project Execution

• Oversee the planning, coordination, and on-site implementation of urban greening projects (e.g., green walls, roof gardens, ecological water systems).
• Coordinate with internal teams such as Contract, Design and Development, and Operation teams to ensure smooth project delivery.
• Collaborate with suppliers, subcontractors, and consultants to ensure smooth site operations.
• Monitor project timelines, conduct site measurements, and ensure compliance with safety and quality standards.

Technical Drawing & Structural Support

• Prepare and develop technical drawings, construction details, and structural support schematics for greenery systems (including mounting structures, drainage layers, and brackets).
• Work closely with the design and engineering team to ensure feasibility and structural integrity of all installations.
• Revise and update drawings based on site conditions or project changes.
• Ensure drawings meet local regulations and project-specific requirements.

Documentation & Coordination

• Prepare method statements, progress reports, and technical documentation.
• Liaise with clients, consultants, and regulatory agencies where necessary.
• Support tender submissions and proposal designs with accurate technical drawings and calculations.

Job Requirements:

• Diploma or Degree in Civil, Structural, Mechanical, or Architectural Engineering.
• 2–4 years of relevant experience, ideally in green infrastructure, façade systems, or lightweight structures.
• Proficient in AutoCAD and/or Revit; knowledge of structural detailing is essential.
• Familiarity with Singapore building codes, BCA/NParks requirements, and safety standards.
• Strong communication and site coordination skills.
• Able to balance both on-site execution and technical drawing work.
• Experience with green building technologies or modular construction.
• Understanding of plant loading, wind loads, and structural safety for green façades and rooftop gardens.
• Knowledge of BIM, Rhino, or SketchUp.

WHY Join us?

At GWS Living Art, you’ll help transform the urban environment through living systems that are both technically robust and visually inspiring. You’ll work on meaningful projects that shape the future of sustainable cities - from luxury developments to public green infrastructure.

• Reports to the Construction Manager
• Manage and oversee construction activities near existing SPPG tunnel/GTP/PUB
• Coordination between client, consultant and sub-contractor(vendors)
• Ensure compliance with safety procedure and regulations
• Good interpersonal skills
• Carry-out regular inspections and regular checks of concerned construction activities
• Able to handle technical and engineering issue
• Ensure the activities comply with the quality, environment, health & safety requirements
• Ensure proper documentation and record-keeping of construction activities

Job Requirements

• Degree in Civil Engineering recognized by Singapore PE Board
• Registered Resident Engineer with IES/BCA with valid certification in Singapore
• Minimum of 5 years of Engineering experience with Degree in Civil Engineering recognized by the PE Board
• At least 3 years of experience in the construction and supervision for vehicular structures and road projects Progress oriented, team player
• Technical expertise and knowledge in Civil Engineering Construction especially in Piling/ RC Works Proficient in Microsoft Office and Auto CAD
• CSCPM/BCSS/Confined space/Work At Height
• Self-motivated and Good Leadership

Company Description

FCAP is a Singapore-based global investment firm focused on mid-market buyout and growth equity investments in technology-enabled businesses. The firm is backed by a global institutional investor base, including banks, insurance companies, pension funds, endowments, fund-of-funds, family offices and asset managers across Europe, the Americas, the Middle East and Asia.

Role Description

We are seeking a highly organized and proactive Private Equity Fund Operations & Administration Associate to join our Singapore team. The role will support fund operations, treasury, compliance, corporate administration and selected platform support matters.

The successful candidate will report to the Finance Director and work closely with the broader investment team, gaining broad exposure to private equity fund operations, investor processes and platform management in a lean team environment.

Key Responsibilities

1. Fund Operations and Finance Support

• Assist with fund operations, audit processes and service-provider management
• Support treasury and cash management activities, including payment and processing support
• Assist with capital calls, NAV reporting, capital account statements and other fund admin matters

2. Compliance and Corporate Administration

• Support investor onboarding, KYC, AML/CFT and other compliance processes
• Assist with corporate secretarial, governance and regulatory administration matters
• Coordinate statutory filings and related corporate administration requirements

3. Office, Team and Investor Logistics

• Coordinate internal and external meetings, conferences and other firm-related activities
• Support AGM preparation, investor logistics, reporting calendars and administrative follow-ups
• Maintain records, trackers, document control, filing and general office administration

Requirements

• Bachelor’s degree from a reputable university
• 1 to 5 years of relevant experience in fund administration, fund operations, financial services, private equity, corporate secretarial or professional services
• Strong organizational skills, attention to detail and a high sense of ownership
• Professional and responsive, with the ability to coordinate with senior stakeholders
• Good written and spoken English; Mandarin is an advantage
• Proficient in Microsoft Office, especially Outlook, Word, PowerPoint and Excel
• Prior exposure to fund operations, finance, compliance or corporate administration is advantageous

Position Overview

We’re looking for a Junior Software Developer to work on areal-world Access Control System that manages building security, door access, and hardware communication.

This role is ideal for fresh graduates who want hands-on experience with enterprise software, IoT devices, and applied AI, beyond pure application development.

What You’ll Do

• Enhance and maintain a C# .NET codebase
• Debug communication between controllers and card readers
• Develop access control features and workflows
• Work with databases and hardware integration
• Use and support AI-assisted tools or features for analysis, automation, or intelligent logic
• Write clean code and documentation

Technologies

• C# .NET, SQL Server, Entity Framework
• TCP/IP, serial communication
• JSON, REST APIs
• AI tools and services (exposure and learning)
• Visual Studio, Git
• Door access hardware and sensors

What We’re Looking For

• Degree in Computer Science or related field
• Strong C# fundamentals and problem-solving mindset
• Interest in AI and emerging technologies
• Bonus: exposure to databases, networking, or AI tools

Job Description:

• Responsible for New Product Introduction (NPI) reviewing of drawings and specifications provided by Customer
• Raise Supplier Problem Sheet (SPS) for any issue observe at the review for customer clarification and disposition for NPI parts
• Generate internal drawing for those part with incomplete details
• Generate 3D drawing for drawings with not clear and hidden dimensional information
• Create drawing for those parts need fixture for production
• Create Bill of Materials (BOM) and Routing for job travelers
• Responsible in decision making on which site location the part will be manufactured.
•  In-charge on which Vendor the part will be sub-out for some special processes as call out on drawing
• Provide Part Technical Information Sheet (PTIS) for Vendor on those parts for sub out process.
• Analyze and discuss with Finance on the part costing for new products
• Responsible for giving go signal to Planning for releasing the job order
• Update NPI parts tracking and  Process Development Sheet
• Review Engineering Change Order(ECO) and Engineering Specs Waiver (ESW) for any change on current / existing part and for implementation of changes
• Submit Supplier Problem Sheet(SPS) for issues encounter at production for existing parts related to drawing and specifications.
• Constant monitoring of SPS issue to close it with customer
• Download DMM BOM from Agile and compare with SAP material master before uploading to SAP
• Assist in all DMM BOM related issue
• Assist Technical advice related to IMT welding and fixture generation
• Provide assistance to Purchasing for any material or OEM buying parts related
• Provide technical knowledge to UMS Penang Engineering and Production related issues
• Assist Quality team on the analysis on quality issue related to First Article Inspection (FAI) submission, generation of Failure Mode Effects and Analysis (FMEA), customer 8D, Failure Analysis of Discrepant Material Report (DMR), Part Qualification Process (PQP).
• Prepare ISO 9001 and SSQA documentation for Engineering
• Closely working with Customer Service (CS) for Request for Quote (RFQ) for new project and secondary process and customer rework parts.
• Work with Customer for any design improvements

Additional Information

• Experience using CAD software such as SolidWorks, AutoCAD, or Autodesk Inventor
• ERP knowledge’s Vantage and Epicor, ex...
• Familiar with ISO norms and standards and with conventional drafting stations.
• Familiar with ASTM spec, ASME Y14.5M-1994 & ASME Y14.38-1999 and GD&T specification.
• Knowledgeable in DOS, MS Office software such as Word processing, Excel spreadsheets, PowerPoint presentation and other software related to drawings and management system.
• Familiar with all the special process ex. Anodize, EN-plating…
• Familiar with material types and purpose. 
• Familiar with welding AWS (clean room and non-clean room).
• Familiar with tubing, fittings and other OEM parts.
• Knowledge of semiconductor and equipment assembly process.
• Familiar with technical issues solving on the assemble parts.
• Familiar the semiconductors components process.
• Familiar the process improvement.
• Familiar the helium leak, hydrostatic leak test and load test.
• Familiar the OEM components specs.
• Writing skills for preparing manuals, parts lists, proposals and design documentation
• Time-management skills for meeting deadlines

JOB SCOPE:
1. supervision of construction on-site

2. ensure works are carried out according to approved drawings, specifications, and contract requirements.

3. monitor contractors' workmanship and construction methods.

4. quality control, safety & compliance, coordination.

REQUIREMENTS:

1.Diploma or Degree in Civil engineering , structural engineering or related field.
2. More than 5 years relevant experience

Responsibilities:

•       Develop and maintain TraneRental Chiller Services to customers and ensure maximum revenues throughaccounts penetration.

•       Establish new rental chillercustomers through phone calls and in-person visits to potential customers.

•       Present a full range ofturnkey services to potential customers.

•       Identify, evaluate, andpursue business opportunities, build customer relationships.

•       Drive the development ofprograms to create awareness and demand for Rental Chiller Services.

•       Function as a salesrepresentative and liaison between customers and the office.

•       Perform analysis oncustomer needs and ascertain current market opportunities.

•       Increase sales to existingaccounts and establish systematic customer contact to provide ongoinginformation.

•       Responsible for developinglong-term customer relationships and maximizing account penetration andcustomer retention.

•       Any other relevant jobassignment, duty and sales responsibility from time to time.

Requirements:

•       Diploma/ Degree inMechanical/ Electrical engineering or its equivalent

•       Knowledge of HVAC system,Chiller Plant, Airside, Energy Services and Building Services

•       3years of sales experience

•       Understandingof rental business and industries and knowledge of construction or relatedequipment is a plus

•       Possessstrong negotiation and selling skills, and excellent customer service skills

•       Strongpresentation and excellent interpersonal communication skills (verbal andwritten)

•       Strongplanning, organizational and problem-solving skills

•       Customerdriven and ability to work independently

•       Proficiencywith computer skills and MS Office (especially Words and Excel)

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Manufacturing Engineer in Singapore. The position is based in our GES site at Marsiling. 

As a Manufacturing Engineer, you will:

• Monitor, maintain and improve assembly/test first pass yield

• Perform first level production line/equipment fallout verification

• Work with Product Engineer to have effective RCCA and resolution to product quality issues

• Coordinate with cross-functional team to implement actions required to evaluate and qualify necessary manufacturing process, SW/FW, tester/equipment or product/component changes

• Provide training to line operators and technicians

• Keep shop floor MES up-to-date arising from changes

• In charge of equipment/tester preventive maintenance, calibration and repairs.

• Assist to/execute Prototype builds, Pilot Build and Engineering build during NPI

• Create and maintain Work/Manufacturing/Process Instruction

• New process development and qualification

Requirements

• Degree in Electrical / Electro-Mechanical Engineering.

• Minimum 5 years PCBA Box Build experience in a contract manufacturing environment

• Knowledge in computer programming & networking a must

• Ability to attend meetings on different time zones when necessary

• General awareness of Manufacturing Systems e.g. CAD, SAP, ERP etc.

• General awareness of the Lean Methodology & Good Manufacturing Practices

• Good presentation skills and good grasp of the MS Office (Word, Power Point and Excel)

• Independent, self-motivated, process oriented & analytical

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Kindly note that only shortlisted candidates will be contacted. If your profile is a strong match, you can expect to hear from us within two weeks. Otherwise, we thank you for your interest and will keep you in mind for future opportunities where you can make a meaningful impact.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: dat•••••••••••@venture.com.sg For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Venture Corporation is aware of scams involving fraudulent job offers; where individuals pose as staff representing our company and/or post fake job openings. Kindly note that the company does not make job offers until after a candidate has submitted a job application and participated in a face-to-face interview.

Please be advised that all legitimate job opportunities at Venture Corporation and our subsidiaries are listed exclusively on our official careers page and verified job portals. Any job offer that requires payment or solicits personal information in the early-stage recruitment process is likely a scam.

We urge all candidates to remain vigilant and exercise caution when approached with suspicious job offers. If you have questions about any open positions at Venture Corporation, please contact us by email: hr.•••••••••@venture.com.sg

We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba ClearPass Policy Manager (CPPM), and other related devices. You will play a critical role in ensuring the availability, performance, and security of our network services.

Key Responsibilities:

1. Network Maintenance and Support

• Perform routine maintenance tasks on LAN and WLAN network devices, including firmware updates, patches, and configurations.
• Troubleshoot and resolve network issues, ensuring minimal downtime.
• Monitor network performance and proactively address bottlenecks or anomalies.

2. Firewall Management

• Configure, manage, and maintain Palo Alto and Check Point firewalls to ensure network security.
• Implement and maintain firewall policies to control traffic and protect against threats.

3. Switch Management

• Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
• Troubleshoot and resolve LAN/WAN connectivity issues.

4. Access Control and Authentication

• Administer Aruba ClearPass Policy Manager (CPPM) for user authentication and access control.
• Ensure compliance with security policies and standards.

5. Documentation

• Maintain accurate and up-to-date network documentation, including diagrams, configurations, and asset inventory.

6. Collaboration

• Collaborate with other teams, including system administrators and security experts, to achieve common network goals.

7. Security Compliance

• Ensure that network configurations and policies comply with industry best practices and security standards.

Qualifications & Requirements:

• Experience: 3-8+ years of experience in network engineering or infrastructure operations.

• Technical Proficiency:

  • Firewalls: Proven hands-on experience with Palo Alto and Check Point platforms.

  • Switching: Strong working knowledge of Cisco routing and switching.

  • Access Control: Proficiency in managing Aruba ClearPass (CPPM) or similar NAC solutions.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

• Preferred certifications include CCNP, PCNSA/PCNSE (Palo Alto), CCSA/CCSE (Check Point), or Aruba Certified Mobility Professional (ACMP).

• Strong analytical thinking, excellent documentation habits, and a collaborative mindset for working within a cross-functional IT team.

Shape the Infrastructure Beneath Our Cities

Some engineers design buildings.

Others design the critical infrastructure that enables cities to thrive.

We are seeking exceptional Graduate Engineers who are eager to tackle some of the most challenging engineering problems in urban development, underground construction, transportation infrastructure, and geotechnical engineering.

From deep excavations and underground structures to major transportation and infrastructure projects, you will be part of a team delivering innovative engineering solutions that leave a lasting impact on the built environment.

If you are passionate about engineering excellence, analytical problem-solving, and learning from industry leaders, we invite you to begin your career with us.

Expand Your Horizons

Engineering is more than calculations and drawings—it is about solving challenges that shape communities, improve connectivity, and build the foundations of tomorrow's cities.

As a Graduate Engineer, you will embark on a rewarding career journey with opportunities to develop your technical expertise, contribute to meaningful projects, and learn from experienced professionals.

Areas of Exposure

You will have the opportunity to work on a diverse range of challenging projects, including:

• Deep excavations and earth-retaining systems
• Under ground structures and basement developments
• Transportation and infrastructure projects
• Geotechnical engineering and soil-structure interaction analyses
• Finite element modelling and advanced numerical analyses
• Site monitoring, instrumentation, and construction support
• Working alongside experienced engineers and technical specialists, you will be involved throughout the project lifecycle—from concept development and detailed design to construction support and project completion—gaining invaluable experience that will accelerate your professional growth.

Key Responsibilities

As a Graduate Engineer, you will:

• Perform engineering analysis and design calculations.
• Develop engineering models using industry-standard software.
• Prepare technical reports, design submissions, and engineering drawings.
• Review construction methodologies and temporary works proposals.
• Participate in site inspections and construction support activities
• Assist in the interpretation of instrumentation and monitoring data.
• Collaborate with clients, contractors, architects, and multidisciplinary project teams.
• Contribute to innovative engineering solutions for complex urban infrastructure projects.

Who We Are Looking For

• Bachelor's or Master's Degree in Civil or Structural Engineering.
• Strong academic performance.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Passion for structural, geotechnical, and infrastructure engineering.
• Curiosity, initiative, and a commitment to continuous learning.

Advantageous Skills

Experience or familiarity with:

• SAP2000
• MIDAS
• PLAXIS2D / 3D
• STAAD.Pro
• AutoCAD
• BIM workflows

What We Offer

• Professional Development
• Structured mentorship from experienced engineers and industry experts.
• Exposure to landmark infrastructure and underground engineering projects.
• Opportunities for continuous learning and career advancement.
• Support towards Professional Engineer (PE) registration.

Employee Benefits

• Flexible working arrangements
• Birthday leave
• Site allowance
• Dental and medical reimbursement
• Mobile phone allowance

Terms and conditions apply.

Build More Than Structures. Build Your Future.

Every tunnel, underground structure, retaining system, and transportation network begins with engineers who are willing to solve complex challenges and push the boundaries of innovation.

Join us and play a part in shaping the infrastructure that supports tomorrow's cities.

1. Design and coordinate (M&E) building services to meetproject standards.
2. Consult with regulatory authorities to obtain necessary approvals ensurefull compliance with statutory and project requirements.
3. Prepare detailed tender drawings and cost estimation.
4. Review shop drawings and technical specifications.
5. Monitor project progress and ensure smooth implementation of project.
6. Attend / conduct project meeting, site supervision and inspection carriedout to the systems by contractors.
7. Management contract administration.
8. Coordinate and attend site inspections with clients upon project completion.

Job Description

* To diagnose and resolve software and hardware-related incidents, including operating systems (Windows and MacOS) and across a range of standard software applications.
* To assist all our users with any logged IT-related incident.
* To take ownership of End User Computing issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible.
* To act as escalation level 2 support to the team and junior engineers.
* To escalate incidents to other support teams where necessary.
* To accurately record, update, and document requests using the ITSM system.
* To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
* To lead and manage team resources including scheduling and assignment where required.
* To maintain a high level of customer satisfaction at all times.
* To maintain a cordial and respectful relationship with the client's point of contact.

Job Requirement

* Minimum ITE/Diploma or equivalent education.
* Minimum 1-3 years experience with general desktop support.
* Relevant experience will be considered with training provided.

* Excellent verbal and written communication skills.