Total 835 Manager operations engineer job vacancies

Operations Manager

Reports To: Country Manager

Department: Merchant Operations / Sales Operations

Location: Malaysia (KL & JB oversight)

Role Summary

The Operations Manager is responsible for leading and managing the overall Merchant Operations and Collaborate closely with internal departments including Sales, Customer Support, Finance, Product, and Technical/Deployment teams, as well as external vendors and business partners to ensure smooth operational execution and alignment with business objectives. Support cross-functional coordination, project implementation timelines, issue resolution, and operational improvement initiatives while proactively escalating critical operational matters and driving corrective action plans when necessary.

Key Responsibilities:

1. Merchant Operations Management: Lead and oversee daily Merchant Operations activities across:

• Onboarding, Fulfillment, POS Operations, Project Support
• Ensure operational processes are executed accurately and within SLA timelines.
• Monitor merchant onboarding progress, deployment readiness, and issue resolution.
• Ensure smooth coordination between Sales, Support, Finance, Product, and technical teams when necessary.
• Drive operational consistency between KL and JB operations teams.
• Work closely with Sales Admin functions to ensure proper processing and documentation of sales-related activities.
• Identify process gaps, operational risks, and bottlenecks and improve SOPs.
• Track and analyze operations OKRs, merchant onboarding turnaround time, fulfillment timelines, deployment completion, productivity metrics, SLA performance.
• Prepare operational reports and business updates for Country Manager.

Key Requirements

• Bachelor’s Degree in Business Administration, Operations Management, or related field.
• Minimum 5–8 years of experience in Operations, Sales Operations, Merchant Operations, or related functions.
• Minimum 3 years in a managerial or team leadership role.
• Strong people management and stakeholder management skills.
• Experience managing sales administration and operational workflows.
• Strong analytical, reporting, and problem-solving capabilities.
• Ability to manage multiple operational functions in a fast-paced environment.
• Proficient in Microsoft Office, Google Workspace, and operational systems/CRM tools.

SanDisk is looking for a strategic and execution-focused Senior / Program Manager to lead high-impact initiatives across our global backend manufacturing operations. This role will drive transformation programs that optimize cost, enhance operational agility, and strengthen our external manufacturing partnerships, enabling SanDisk to deliver high-quality, high-volume flash storage solutions at scale.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive Strategic Initiatives:
  Lead and execute programs related to backend manufacturing transformation, including footprint optimization, regionalization, cost competitiveness, outsourced manufacturing strategy, and technology transitions.
• Cross-Functional Leadership:
  Coordinate with stakeholders across Operations, Engineering, Procurement, Finance, Quality, and Supply Chain to align program objectives, timelines, and deliverables.
• Operational Analysis & Business Cases:
  Develop data-driven business cases for initiatives such as make vs. buy, geographical shifts, and capacity expansion or consolidation. Support executive decision-making with robust analytics and scenario planning.
• Program Governance:
  Establish governance models and cadences for program execution, including milestone tracking, risk management, change control, and stakeholder updates.
• Performance Monitoring:
  Define KPIs and success metrics for operational programs. Track performance post-implementation to ensure sustainability and continuous improvement.
• Executive Reporting:
  Create and present program updates, strategic reviews, and executive-level presentations to senior leadership, with a focus on actionable insights and clear outcomes.

Get to Know the Team

The Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. We believe in insights from user behavior and data analysis to foster a positive experience for everyone involved with Grab, from driver and delivery-partners to merchant-partners and consumers. As a member of this team, you'll be collaborating across teams and contributing to the strategic advancement of the platform's quality and experience.

You will report to Manager, Platform Quality & Experience; this role is based Petaling Jaya.

Get to Know the Role

This is a high-impact role within Grab, focused on improving marketplace and operational efficiency across the platform, with a mandate to make that experience faster, more reliable, and more efficient for all parties involved.

You will use deep analytical rigor to diagnose inefficiencies and translate findings into concrete, actionable changes — while leading those changes end-to-end with cross-functional stakeholders.

If you are someone who is energized by complex, ambiguous problems, loves getting into the details of data, and can translate analysis into action, you will thrive in this role.

The Critical Tasks You Will Perform

• Data-Driven Insight Generation: Own the analytical workstream — independently build queries, construct dashboards, and conduct deep dives to surface insights that drive decision-making. You are expected to be hands-on with data, not just a consumer of reports.
• Policy Development & Optimization: Identify gaps and inefficiencies in existing platform policies through data analysis, and develop or iterate on policies that are fair, operationally sound, and improve outcomes for users on the platform.
• Project Leadership: Lead cross-functional projects from problem framing through to implementation and measurement. Align stakeholders across teams such as Strategy, Commercial, Operations, Product on problem definitions, proposed solutions, and success metrics.

Why Join Sodexo?

Sodexo is a global leader in integrated facilities management, food services, and workplace solutions, employing over 400,000 people worldwide and thousands across Australia.

At Sodexo, our people are at the heart of everything we do. Guided by our values of Service Spirit, Team Spirit, and Spirit of Progress, we create environments where our teams thrive and deliver exceptional experiences for our clients.

This is an exciting opportunity to join our high-performing Global Strategic Accounts (GSA) team supporting premium corporate clients across Sydney and NSW.

About the Role

We are seeking an experienced, hospitality-focused Account Operations Manager to oversee the operational delivery of a portfolio of Global Strategic Accounts across multiple sites.

This Sydney-based role will suit someone passionate about hospitality, culinary excellence, workplace experience, and leading teams to deliver exceptional service outcomes in premium corporate environments.

Key Responsibilities

• Lead multi-site operations to deliver safe, compliant, and high-quality services across all contracts
• Build strong client relationships and act as the key operational point of contact
• Drive hospitality, culinary, and workplace experience standards across all sites
• Support financial performance through budgeting, forecasting, cost control, and operational efficiencies
• Conduct regular site visits, audits, reporting, and continuous improvement initiatives
• Lead, coach, and develop diverse site-based teams while supporting mobilisation and growth opportunities

About You

To be successful in this role, you will bring:

• Proven leadership experience within multi-site outsourced services, hospitality, or corporate environments
• Strong hospitality and culinary operations experience, including catering, food services, or workplace hospitality
• A genuine passion for people leadership, customer service, and premium client experiences
• Strong commercial acumen with experience managing budgets, P&L, and operational performance
• Excellent communication, stakeholder management, and relationship-building skills
• Relevant qualifications or equivalent industry experience in hospitality, facilities management, culinary operations, or contract management

Why Choose Sodexo?

We offer:

• Competitive salary package
• Career development and progression opportunities
• Exposure to high-profile global corporate clients
• Flexible and dynamic work environment
• Employee benefits and recognition programs
• A collaborative and inclusive culture

Sodexo is a proud Equal Opportunity Employer and encourages applications from people of all backgrounds and experiences.

Apply Now

Ready to take the next step in your career?

Submit your resume outlining your experience and suitability for the role. Shortlisted candidates will be contacted by one of our recruitment team members for an initial discussion.

Join Sodexo and be part of something bigger.

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Job Summary:
Mgr, Program Management will oversee the development and execution of customer programs, ensuring they align with the company’s strategic goals. This role requires a strategic thinker with strong leadership skills and the ability to drive customer success. He/She will work closely with senior management, customers, and internal teams to deliver high-quality programs that enhance customer satisfaction and loyalty. He/She will also provide mentorship and guidance to junior team members and contribute to strategic decision-making processes.

Essential Duties and Responsibilities:

• A global process center of excellence owner to drive effective use of the identified documented process owner
• Identify and mitigate risks associated with program delivery.
• Owns product line/site revenue forecasts relative to hard POs and 26 week forecast
• Drives to have a hard PO for every forecasted order
• Has a copy of every applicable Customer contractual agreement
• Aligns and redlines UCT procedures/process documentation to comply with agreed upon Customer requirements (to remove and give to CS Analyst)
• Partners with Account Executives to redline Customer contractual agreements to reflect UCT interests
• Is a CFT (Cross Functional Team) Leader, responsible for all Customer or Product Line demand/commercial objectives. Details are:
• Single point of accountability for the performance of the demand and commercial activities for all existing business at the site for that Customer/product line
• Lead a cross-functional team with Order Management, Planning, Purchasing, Engineering, Quality, Operations functions – establish a regular cadence for the team to align on activities needed to meet or exceed goals and objectives
• The CFT Lead will be responsible for both production and NPI orders
  

Accountable for the following:

• All customer service level Agreements
• Quality, Delivery, Cost
• Provide a weekly 12 Month rolling PO/Forecast orders to ensure forecast will be met
• Customer/product line Profit & Loss statement
• Comparing quote vs. actual PO price to ensure revenue targets will be met
• Collecting on Customer claims per schedule committed to at 4B
• Inclusive of stranded materials on revision changes
• Identifying expedite fees (on inside lead-time orders; pull-ins; drop-ins…..)
• Coordinating & facilitating Customer business/performance reviews
• Quarterly reviews
• Customer meetings – internal & external pre-alignment
• All customer key process indicators
• Regular cadence of internal reviews to govern performance
• Setting of the priorities for the factory – based on Customer order priorities
• Blocking inside lead-time orders, pull-ins, drop-ins, à align with planning/site GM à negotiate re-slotting with Customer & fees
• Return Material Authorization management à follows the same rules as “order management”
• Use the 12 month rolling forecast to provide Capacity / capability planning to ensure ontime delivery goals are met
  

Knowledge, Skills and Abilities:

• Strong leadership and project management skills.
• Good communication skills and ability to interact with internal and external.
• Ability to manage multiple programs simultaneously.
• Analytical and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong influence-management, negotiation, leadership and assertiveness skills.
  

Educational/Certification Requirement:

• Bachelor’s Degree or equivalent in technical, business, or financial discipline
• Above 7 years of experience in program management or a related field.
  

Project & Client Representation

• Act as the client-side Project Manager for a Build‑to‑Lease procurement model, overseeing the full development lifecycle.
• Provide overall leadership and governance across design, procurement, construction, commissioning, and handover.
• Serve as the primary interface between client stakeholders, developers, consultants, contractors, and authorities.

Pre‑Contract & Commercial Management

• Lead and manage pre‑contract activities, including feasibility support, scope definition, programme development, cost planning, and risk management.
• Support procurement strategies, tender evaluations, and contract award processes.
• Ensure alignment to client technical, operational, and MRO requirements.

Post‑Contract & Construction Delivery

• Oversee post‑contract administration, including contractor performance, change control, payment certification, claims management, and schedule control.
• Ensure construction works comply with approved design, MRO standards, and safety regulations.
• Maintain strong on‑site presence during construction to manage delivery risks and stakeholder coordination.

Technical Oversight

• Provide technical oversight with a strong focus on MEP systems, particularly those relevant to aviation and turbine MRO facilities.
• Ensure MRO‑critical systems (utilities, workshops, hangar services, testing facilities, etc.) meet operational and regulatory expectations.
• Support commissioning, testing, and readiness for operations.

Reporting & Governance

• Provide regular progress reporting on cost, schedule, risk, and quality to client and leadership.
• Proactively identify issues and implement mitigation strategies.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a highly driven Online Operations Manager to lead EPOS’s online commerce growth across marketplaces and digital channels. This role will own day-to-day performance of platforms such as Shopee, Lazada, TikTok Shop and future online channels, while leveraging AI tools and automation to scale operations efficiently.

The ideal candidate comes from strong marketplace backgrounds such as Shopee, Lazada, TikTok Shop, or fast-growing eCommerce brands.

Key Responsibilities

Commercial Growth & Performance

• Own monthly revenue, traffic, conversion and profitability targets across online channels
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.)
• Improve AOV, repeat purchase and category growth

Marketplace Operations

• Ensure accurate listings, pricing, promotions and stock availability
• Manage platform health metrics, seller performance and customer ratings
• Optimize store merchandising and product discoverability

Data & Reporting

• Build daily / weekly dashboards for sales and channel performance
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions
• Provide insights and action plans to management

AI & Automation

• Introduce AI tools to improve operations productivity
• Automate reporting workflows and repetitive tasks
• Implement AI chat support / content generation / forecasting where relevant

Cross Functional Collaboration

• Work closely with supply chain, customer service, finance, marketing and product teams
• Ensure smooth execution of campaigns and fulfilment readiness

• 5+ years experience in eCommerce / Marketplace Operations
• Strong commercial mindset with proven sales growth track record
• Data-driven and comfortable with Excel / BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills

• Perform all tasks assigned by the immediate superior in accordance to the specifications and schedule.
• Plan and organize use of resources effectively to meet OEE, productivity, internal failure cost target.
• Work with all levels of the organization to improve quality levels, providing customer with “Zero Defect Product” and “100% On-Time Delivery”.
• To translate the company’s objective into department goals and ensure the goals are cascaded to Production line leader and operator levels.
• Create an environment that is culturally embedded in a “Quality First” mentality.
• To maintain records for all downtime and to clinically analyze the lost opportunity for improvement.
• To initiate project, evaluation and study for capacity and quality improvement.
• To follow up and summarize the entire pilot builds failure into “OPEN POINT LIST”.
• Instill a continuous improvement mentality to production line leader and operator level.
• Establish performance indicators and evaluate production line leader and operator level.
• To Lead “CIP” production daily management meeting.
• To liaise with TEF group for improvement.
• To perform the production line process confirmation.
• To provide support and guidance to line leaders, technicians and operators on their daily tasks.
• To ensure production line leaders, technicians and operators follow quality control procedure and all the BPS activities and procedures.
• Review line leaders, technicians and operators performance on quarterly basic and provide Guidance to improve his/her performance.
• Coordinate and follow up various departments to ensure smooth execution day to day activities.
• Responsible for year end physical inventory count.
• Enforce safety and 5’S activity assigned by superior.
• To evaluated and prepared year end GPD for subordinates.
• Any other duties assigned by the immediate superior from time to time.

About Capital One

Capital One Financial Corporation is a major American bank holding company specializing in credit cards, consumer banking, and commercial banking. Founded in 1994, it pioneered the mass marketing of credit cards using data analytics and has grown into one of the largest financial institutions in the U.S., with a significant presence in the UK and Canada.

What You’ll Do

• Responsible for planning, directing, and coordinating operations account executives within our Global Payment Network and ensuring support is provided to internal and external partners.
• Develops policies, manages operations, and plans the use of materials and resources.
• Ensuring smooth onboarding, offboarding and ongoing payment network operations for selected network partners in the Asia Pacific region. 
• Collaborate with internal stakeholders to devise strategies to motivate Discover network partners to comply with Discover’s network policy and, also adopt the latest products offered by Discover network. 
• Build working relationships with key operations and technology personnel at key network partners.
• Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

What we’re looking for

• Manages a team including, hiring, performance, and development decisions.
• Directs and coordinates operational activities to provide premier partner support and manage escalations.
• Plans and prepare team schedules and assigns projects, tasks, and assignments.
• Monitors team performance to ensure goals and deadlines are met, company policies are followed, company initiatives are supported.
• Monitors team’s adherence to follow documented procedures and controls and raise any foreseen risks and issues to relevant teams for mitigation & resolution
• Develops procedures, assess risks, and deploy controls to mitigate any financial or regulatory risks for any newly designed operational activities.
• Recommend, negotiate, and track incentive plans for network partners to adopt Capital One’s products and capabilities
• Flexibility to travel up to 25% of the time.

Basic Qualifications

• Bachelors in Business Administration and Management, Finance, or International or at least 8 years Payments experience, Information Technology, Communications or Marketing
• At least 6 years Payments, Technology, Operations, Customer Service, Marketing, Finance or Communications experience.

Preferred Qualifications

• Post Graduation in business or information technology
• 12+ years of experience in Financial Industry and
• 5+ years in the Cards industry
• 2+ years of experience as a people leader
• Experience of large program management and client management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

• Ensure all factory operations are carried out in an efficient and appropriate manner

• Check all operational processes adhere to safety measures and legal requirements

• Check all materials requisitions for project management and inventory planning

• Liaise with production supervisor to perform quality controls and monitor production/ work orders progress

• Oversee the supervision of workers and disciplinary

About the Role

Kopifellas® started in 2017 with a vision to preserve and promote Singapore’s food heritage through our innovative concepts. We are seeking a strategic and organized leader with a positive, growth-oriented mindset to join our team. You will play a vital role in transforming high-level business goals into operational reality, ensuring our operations remain seamless, scalable, and effective as we grow.

Key Responsibilities 

1. Strategic Management

• Ownership & Accountability: Act as the core decision-maker to resolve operational hurdles and align daily execution with the company’s objectives; supervise all operational teams to ensure every outlet meets its performance and growth targets 

• Strategic Planning: Proactively diagnose areas for improvement and develop long-term operational strategies and frameworks to boost productivity and scalability across all outlets

• Business Development: Work closely with marketing team to drive business growth, profitability, and brand reputation through attractive promotions, customer engagement, and lead the operational setup of new store openings and expansions, ensuring that project timelines, budgets, and staffing requirements are met

2. Financial & Operational Intelligence

• P&L Management: Own the bottom line by analyzing sales and utility reports to identify underperformance or "leaks"; implement cost-saving practices

• Standardization: Design and audit company-wide SOPs to ensure consistent brand excellence and operational safety

• Change Management: Identify and implement new approaches or workflow procedures, including digital solutions, to enhance operational flow and the customer experience

• Compliance: Manage all statutory requirements—including food safety, WSH standards, enforcing company policies, licensing renewals, and industry regulations—to mitigate high-level business risks

3. People & Performance

• Workforce Planning: Lead the company-wide manpower strategy by optimizing cost ratios, managing quota compliance, and overseeing strategic talent placement 

• Talent Development: Provide visionary leadership and coaching through structured training frameworks for Area Managers; spearhead succession planning to ensure a robust internal talent pipeline and a high-performance culture 

• Stakeholder Liaison: Act as the primary link between ground operations and Management Team, providing data-driven insights to support executive decision-making

Miscellaneous: Perform other strategic duties as required, contributing to the company’s overall success and sustainability 

You will be perfect for this role if you are:

• Proven Experience: Minimum 3-5 years of experience in F&B or hospitality industry, and at least 2 years in a managerial or supervisory role

• Strategic Mindset: Proven track record of strong financial acumen and strategic management skills

• Resilience: Proactivity and the capability to resolve complex challenges in a fast-paced environment

• Accountability: A deep sense of ownership over overall business operations and a high degree of flexibility (willing to work shifts, weekends, and public holidays)

• Communication Skills: Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization

• Tech Savvy: Proficiency in POS systems and digital workspace tools, with an aptitude for adopting modern technology solutions

• Integrity: The ability to handle private and confidential information with the utmost discretion

• Commitment: A dedicated professional looking to build a long-term career and grow alongside the brand
  

Remuneration

Salary Range: S$4500-6000 (Depending on experience)

About Us

Kopifellas® provides quality-made traditional Nanyang coffee and local dishes with a modern approach. Under its wing, its brand portfolio includes Kopifellas, Noodlefellas, and Fellascube, all sharing the same passion for preserving and promoting Singapore’s food heritage and offering it to the world. Its modern coffee shop concept has been well-received and the company has since expanded with several stores islandwide, including an overseas outlet in New York City.

Key Responsibilities

• Oversee daily operations, ensuring high efficiency, service quality and compliance with SOPs.
• Plan and manage effective staff rosters for all stalls, balancing manpower optimization and operational needs.
• Maintain team discipline, provide clear guidance and uphold performance standards.
• Act as a firm yet fair leader who makes tough decisions when necessary and confidently says “No” when required to uphold company standards, policies, and business interests, while fostering a collaborative and team-oriented work environment.
• Work closely with HR, Marketing, Finance and other departments to ensure aligned operational goals.
• Monitor KPIs, conduct regular outlet audits and implement continuous improvement initiatives.
• Ensure adherence to all regulatory requirements including food safety, hygiene and manpower policies.
• Support hiring, training and development of frontline staff.
• Prepare and analyse operational reports using Excel and other MS Office tools.
• Champion the use of digital systems including POS and HRIS platforms (experience with Infotech is a plus).
• Willingness to work on rotating shifts, including weekends and Public Holidays.
• Open to discussing specific shift arrangements during the interview.

Requirements

• At least 5 years of proven relevant working experience as an Operations Manager in the F&B industry.
• A proven track record in managing multiple outlets and driving operational success.
• Demonstrated ability in staff roster management, ensuring optimal manpower allocation and cost control.
• Strong leadership, communication and decision-making skills.
• Firm yet approachable, able to enforce standards while maintaining a collaborative team environment.
• Proficient in Microsoft Excel, email and other MS Office applications; IT-savvy and adaptable to new systems.
• Familiar with HRIS systems (Infotech experience is a plus).
• Bilingual in English and Chinese, to effectively communicate with Chinese-speaking employees.

• Operational needs include weekends and holidays; working patterns can be discussed during the interview.

• Self-motivated and results-driven, able to work independently with minimal supervision.
• A team player with the ability to collaborate with various departments.
• Strong network for talent acquisition and capable of identifying and engaging potential tenants.

Key Responsibilities

• Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's  capital equipment and systems, electronic, mechanical, electro-mechanical, and/or  components, subassemblies and subsystems.
• Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.
• Participates in operational meetings.  Supports the development and tracking of organization performance metrics.  Schedules and conducts milestone meetings.  Responsible for meeting or improving cycle time performance and other metrics.
• Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.
• Oversees the prevention of employee accidents and injuries.  Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training.  Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.
• Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching.  Manages the employee selection, hiring, reward and discipline processes.
• Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.
• Identifies process and quality changes designed to improve manufacturing or department capabilities.  Drives Lean, Safety and Quality.  Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family  and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines 

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issues

  May be required to interact with outside customers, vendors or suppliers

Looking for experienced Operations Manager for our new nursing home operating in 2026.

The incumbent shall assist the General Manager in pre-ops planning for the new branch and leading the Operations Department to ensure smooth daily operation of the nursing home.

This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements; as well as implementing measures to ensure that the physical integrity of the building structure, its appearance, and optimal functions meet the necessary standards.

• Manage and oversee the development of the nursing home in collaboration with health authorities and agencies.
• Ensure smooth delivery of the facilities, laundry, housekeeping, security, fire safety, and transportation services in the nursing home.
• Oversee Workplace Safety functions including pandemic preparedness, work with Fire Safety Manager in conducting fire drill etc.
• Ensure that adequate measures are taken to maintain and upkeep the building and environment so as to protect the health and safety of all residents, staff and visitors in the nursing home.
• Assess and submit both ongoing and emergent requests for the maintenance of environmental services and equipment.
• Engage and ensure service delivery of contracted vendors and services providers to meet business and operational requirements.
• Work with in-house kitchen leader in managing daily kitchen operations.
• Work with nursing leaders to ensure the logistical needs are met timely and efficiently.
• Develop and implement operations strategy for the nursing home, including but not limited to efficiency and productivity-related projects
• Maintain and upkeep operational SOP, conduct regular audits.
• Plan, communicate and implement policies, and ensure procedures meet operational excellence.
• Manage the streamlining of cross-department workflows and processes to maintain operational excellence.
• Manage and oversee the department's budgets and expenditures.
• Manage operations department manpower & duty roster.
• Timely reporting and analysis of KPIs.
• Other duties as assigned.

QUALIFICATIONS

• Diploma / Degree in Business/Building/Facilities Management/Engineering
• At least 2 years of relevant experience
• Excellent analytical and problem-solving skills
• Practical knowledge of Nursing Home’s operations would be an advantage
• Good coordination, interpersonal and people management skills
• Good communication skills

Job Description & Requirements

Job Description

• Manage driver schedules for driver to delivery customers in the specific time and follow the given route plan
• Verify the contents of inventory loads against shipping papers
• Load and unload trucks, or vans
• Obey traffic laws and follow established traffic and transportation procedures
• Good service to customers
• Update the ops team on daily out of stocks and provide daily feedback on pick-ups
• Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
• Report any mechanical problems encountered with vehicles
• Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations
• Read maps and follow written or verbal geographic directions
• Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios

Requirements

• Class 3 driving license with 2 years minimum prior license issuance
• 2 to 3 years’ experience in pick up, delivery. Pick up experience is an advantage
• Presentable looking to meet customers on a day to day basis
• Strong sense of pride and ownership in the work
• Able to work independently and be part of a team
• Self-motivated and thrives in a fast-growing and dynamic environment
• Ability to deliver under tight deadline
• Willingness to take on new challenges with a flexible, let's-give-it-a-try attitude
• Responsible, organized with a good work attitude
• Should be able to read and write English