Total 1,548 network engineer job vacancies

System Administrator / IT Infrastructure Engineer

Key Responsibilities:

• Provide Tier 2 technical support for hardware, software, network, and server-related issues.
• Manage Windows Server environments, Active Directory, DNS, DHCP, and Group Policies.
• Configure and maintain firewalls, VPNs, and network security policies.
• Support virtualization platforms, backup/recovery solutions, and endpoint security tools.
• Perform system patching, upgrades, user access management, and MFA administration.
• Document incidents, changes, and technical procedures.
• Participate in infrastructure projects, including cloud and system migrations.
• Travel to client sites as required to provide technical support.

Requirements:

• Hands-on experience with Windows Server Administration, networking, and firewall management.
• Knowledge of VMware/Hyper-V, backup solutions (Veeam/Acronis), and ITSM tools (ServiceNow/Jira).
• Strong troubleshooting skills across hardware, software, and network environments.
• Familiarity with Windows, macOS, and common business applications.
• Good communication skills, including the ability to support Chinese-speaking users.
• Ability to work independently and collaboratively.

Preferred Certifications:

• CompTIA Network+ / Security+
• Microsoft Azure Fundamentals
• Cisco CCNA
• Fortinet NSE
• ITIL Foundation

If you would like to know more aboutthis role, do drop me a message or you can alternatively drop me an emailstated below.

latha@dhc.com.sg

By submitting an application or yourresume, you are deemed to have consented to Dynamic Human Capital Pte Ltdcollecting, using and disclosing your personal data for the purposes stated inour privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge thatyou have read, understood, and agree with the terms in our privacy notice.

Under the revised EmploymentAgencies Licence Condition 5(b), employment agencies (EAs) are required tocollect the personal data (e.g., NRIC, FIN) of applicants referred to employersfor permanent or contract job positions of at least 6 months with a fixedmonthly salary of $3,300 and above. PDPA requirements on collection, use anddisclosure of personal data are not applicable to EAs that are collecting suchinformation, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that onlyshortlisted candidates will be notified. All applications will be treated withthe strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT HubSingapore 339407

EA License No: 12C6253 |RegistrationNo: R1987570

· Possess Good Experience for providing L1 Cloud Networking support and Maintenance of critical IT network Infrastructure

· Designing and maintaining the network architecture (in Cloud)

· Implementing and managing network security measures (Vulnerability Assessment, Firewall Review)

· Monitoring and optimizing network performance

· Maintaining documentation and producing reports

· Evaluating and implementing new network technologies (in Cloud)

· Coordinate and liaise with vendors/contractors for network support, implementation and
troubleshooting
Hands on experience of handling various network and security devices such as

· Firewall (Checkpoint and Palo Alto), F5 Load Balancer, Cisco Routers (2800 series), Cisco catalyst switches (3700, 4500 series), Alcatel-Lucent Omni Switch (6850, 9000 series), Aruba Clear Pass

· Responsible for day-to-day Operations and administration on network & security infrastructure

· Perform installation, configuration, and maintenance of network equipment and network operating System

· Responsible for network design and security particularly troubleshooting and/or debugging network-related problems.

· Good Knowledge of troubleshooting, problem identification, problem resolution, and/or resolution recommendation activities to first- and second-level teams

· Managing of Cisco Security devices; ASA appliance 5555-X and 5585-X, Juniper Net screen & (including virtual firewall contexts), Checkpoint Firewall

· Managing of Cisco Data & Security Devices; ASDM, CSM, and DCNM

· Managing of Servers; AAA, SNMP, Syslog, NTP, DHCP, FTP, DNS, IPS, VPN, AAA, DNS, DHCP, load balancers, F5 Load balancer

· Managing of Cisco Routers and Switches Catalyst 6500,4500,3750,2960 & 3560 Series

· Managing of Alcatel Switches Omni Switches 6850 & Omni Switch 9000

· Significant exposure to TACACS+, Radius, and Cisco Access Control System

· Network consulting for new projects.

· Implementation of new solutions and risk mitigation techniques

· Receipt, evaluation, and implementation of inbound Network Access user and device provisioning/de-provisioning service requests

· Experience in managing Wireless Environment with WLAN Controller.

· Experience in managing Network Access Control

· Assets risk measurement and Mitigation/Minimize risk

· Network security issue-resolving approach

· Alignment with the security governance team

· Perform maintenance of the network authorization infrastructure as well as network backup system.

· Maintains the inventory of equipment and parts as well as documentation of vendor activates.

· Develop and document systems standards for computer and network devices.

· Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.

· Strong networking background and experience, with the ability to do troubleshooting of both access control and network-related problems.

· Troubleshoot networks, systems, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users.

Looking to expand our network team with an experienced Network Engineer.

Senior Network Engineer should have worked with :

• Enterprise level Network Experience
• Network Architecture Experience
• Hands on L1, L2, and L3 work experience within data centers.
• Perform Troubleshooting activity with various customers, and at data centers. (also able to run cables to test network connectivity)
• networks hands on experience is a must.
• Project management skills required on managing timeline, and working with Operation Team on scheduling and deadlines, as well as customers on their requirements and their timeline.

Requirements.

• Degree holder welcome.
• Renumeration based on experience.
• Outdoor work and overtime work may be required when needed.
• all other network professional papers and certifications would be a bonus
• 8 to 10 years of working in network architecture environment.

The required managed services include, but are not limited to:

• Network Operations & Monitoring
  Continuous monitoring, proactive health checks, alerting, and backup verification.
• Incident & Problem Management
  End-to-end incident handling, root cause analysis (RCA), and timely resolution aligned with SLA commitments.
• Infrastructure Management & Lifecycle
  Management of network devices including routers, switches, firewalls, and load balancers, as well as upgrades and lifecycle activities.
• Security Management
  Firewall policy management, log monitoring, compliance checks (e.g., CIS benchmarks), and threat escalation.
• Patch & Vulnerability Management
  Vulnerability scanning, patch deployment, prioritization, and compliance reporting.
• Asset & Configuration Management
  CMDB updates, asset reconciliation, and configuration tracking.
• Change & Release Management
  Execution of changes in accordance with ITIL processes, including risk assessment and rollback planning.
• Capacity & Performance Management
  Monitoring, trend analysis, and capacity planning recommendations.
• Documentation & Reporting
  Maintenance of network documentation, SOPs, and delivery of operational and monthly performance reports.

Technology Environment

The environment includes (but is not limited to):

• Cisco (routers, switches, load balancing technologies)
• Palo Alto firewalls
• Check Point firewalls
• F5 Load Balancers

Deliverables

• Daily operational monitoring and reporting
• Monthly service reports covering SLA performance, incidents, patch compliance, security posture,asset reconciliation, and capacity planning

We are looking for a n IT infrastructure / support engineer with strong Windows-Linux systems knowledge, CCNP-level networking skills, and experience in server operations, virtualization, and enterprise IT support.

As this role will work closely with counterparts in China, fluency in Mandarin is required.

Responsibilities:

• Provide desktop IT support for company employees, including system installation, troubleshooting software and hardware issues, configuring office peripherals, and managing user accounts and access permissions.
• Operate and maintain Windows/Linux physical and virtual servers, including deployment, routine inspections, patch updates, data backup, and emergency incident handling.
• Troubleshootnetwork issues and perform basic configuration of routing and switching devices;requires NP-level networking knowledge.
• ManageIT assets and maintain operation logs and incident reports; implement standardizedIT operations procedures.
• SupportR&D teams in building development environments; familiar with mainstream virtualizationsetup, daily maintenance, and troubleshooting.
• Coordinate with internal teams and local vendors to ensure stable operation of IT systems.

Requirements:

• Bachelor's degree or above in Information Technology, Computer Science, or related fields.
• Solid hands-on experience in desktop support and server operations.
• Knowledgeof NP/CCNP-level networking, familiar with VLANs, routing & switching, and basicfirewall operations.
• Proficientin Windows and Linux systems; understanding of mainstream virtualization technologies.
• Experiencein cluster maintenance is an advantage.
• Goodcommunication skills, strong service mindset, and ability to independentlyhandle various IT issues

Job Description & Requirements

Position Summary

We are seeking a highly skilled Network Security Engineer with Subject Matter Expert (SME)–level expertise in AlgoSec Security Management solutions. The ideal candidate will have expert-level hands-on experience with AlgoSec firewall automation and integration with multiple firewall platforms including Palo Alto, Check Point, Cisco FTD, and FortiGate. This role also requires strong hands-on expertise with enterprise firewalls and will be responsible for firewall rule migrations, automation, and Day 2 operations support in the Network Security domain.

Key Responsibilities

- Serve as SME for AlgoSec, including design, implementation, customization, and ongoing optimization.
- Perform end-to-end firewall rule automation and policy management using AlgoSec.
- Integrate AlgoSec with multiple firewall platforms such as Palo Alto, Check Point, Cisco FTD, and FortiGate.
- Lead and execute firewall rule migrations between different firewall vendors.
- Provide Day 2 operational support for network security infrastructure with a primary focus on firewalls.
- Troubleshoot complex firewall and policy-related issues across heterogeneous environments.
- Collaborate with network, cloud, and application teams to support secure connectivity requirements.
- Ensure compliance with security policies, audit requirements, and industry best practices.
- Create and maintain technical documentation, SOPs, and operational runbooks.

Required Technical Skills

- Expert-level hands-on experience with AlgoSec Firewall Analyzer, Fire Flow, and AppViz (or equivalent modules).
- Strong hands-on expertise with Palo Alto and/or Check Point firewalls (SMElevel preferred).
- Experience working with Cisco FTD and FortiGate firewalls.
- Proven experience in firewall policy design, optimization, and cleanup.
- Strong understanding of network security concepts including ACLs, NAT, VPNs, and routing.
- Experience with firewall rule migration projects across multiple vendors.
- Familiarity with automation, APIs, and integration with ITSM tools is a plus.

Preferred Qualifications

- Industry certifications such as PCNSE,PCCSE, CCNP Security, Fortinet NSE, or AlgoSec certification.
- Experience supporting large enterprise or service provider environments.
- Exposure to cloud security platforms and hybrid network environments.
- Strong analytical, troubleshooting, and problem-solving skills.

Soft Skills

- Strong communication and stakeholder management skills.
- Ability to work independently and lead technical initiatives.
- Detail-oriented with a strong focus on operational excellence and security compliance.

Job Description & Requirements

Position Summary

We are seeking a highly skilled Network Reliability Engineer (NRE) with strong hands-on experience across hybrid and cloud network environments, including on‑premises data centers and AWS/Azure cloud platforms. The role focuses on reliability, availability, scalability, automation, and observability of network and security platforms using NRE/SRE principles, CI/CD practices, and deep API-driven integrations. Also has performed Network domain automation using Ansible Automation Platform

Key Responsibilities

• Own end‑to‑end reliability and performance of hybrid and cloud-connected network services.

• Apply Network Reliability Engineering(NRE) principles to reduce operational toil and improve service resilience.

• Design, implement, and continuously improve highly available hybrid and cloud network architectures.

• Perform deep technical troubleshooting and root cause analysis for complex network and security incidents.

• Build automation and self‑healing workflows supporting Day‑1, Day‑2, and Day‑N operations.

• Integrate infrastructure changes into CI/CD pipelines with proper testing, validation, and rollback.

• Define, monitor, and improve SLIs, SLOs, and error budgets for network services.

• Partner with cloud, security, application, and platform teams to meet business KPIs and KRAs.

Ansible :

· Develop, maintain, and optimize Ansible playbooks, roles, and inventories to automate network device configuration, deployment, and operational activities across multi-vendor environments. 

· Automate routine network tasks such as configuration management, backups, compliance checks, firmware upgrades, and provisioning to reduce manual effort and improve reliability. 

· Translate network SOPs, runbooks, and BAU activities into reusable Ansible-based automation workflows(Infrastructure-as-Code) for scalable and consistent execution. 

· Implement event-driven and self-healing automation by integrating Ansible playbooks with monitoring systems, APIs, and ITSM tools to enable automated remediation and faster incident resolution. 

· Ensure network consistency and compliance by using Ansible to validate device state, detect configuration drift, and enforce standardized configurations across network infrastructure. 

Hybrid, Cloud & Data Center Networking

• Hands‑on experience supporting Cisco ACI fabrics integrated with hybrid connectivity models.

• Strong working knowledge of Cisco IOS‑XE and Cisco NX‑OS in enterprise and data center environments.

• Experience managing Cisco Wireless LAN Controllers (WLC).

• Practical experience with AWS networking including VPC design, routing, security groups, NACLs, Transit Gateway, VPN, and Direct Connect.

• Practical experience with Azure networking including VNets, UDRs, NSGs, VPN Gateway, ExpressRoute, and Azure Firewall.

• Understanding of hybrid connectivity patterns such as internet, MPLS, site‑to‑site VPN, client VPN, and secure cloud access.

Network Security & Proxy Platforms

• Hands‑on experience with enterprise firewalls: Check Point, Palo Alto, and Cisco Firepower (FTD).

• Experience using Algo Sec for firewall policy lifecycle management and automation across hybrid and cloud environments.

• Strong expertise with proxy and secure web gateway solutions including Bluecoat ProxySG (SGOS), BMC, and CAS.

• Cloud‑delivered security experience with Zscaler ZIA, ZPA, and ZTNA supporting hybrid and remote access models.

Application Delivery & Traffic Management

• Hands‑on experience with F5 VELOSchassis.

• Strong expertise in F5 LTM, GTM, and APM modules.

• Experience designing resilient application delivery for on‑prem and cloud workloads.

Monitoring, Observability & Telemetry

• Hands‑on experience with Datadog for monitoring hybrid and cloud network services.

• Experience with Cisco DNA Center (DNAC)for assurance and network automation.

• Experience with Forescout for network visibility, device profiling, and compliance.

• Strong experience building dashboards and alerts using Prometheus and Grafana.

Automation, CI/CD & Engineering Skills

• Strong experience with Ansible for network and security automation.

• Hands‑on experience integrating GitHub for version control, peer reviews, and change traceability.

• Experience building CI/CD pipelines for infrastructure and network changes.

• Experience using REST APIs, SDKs, CLI tools, and GUIs to integrate network, security, and cloud platforms.

• Experience developing tools, services, or dashboards using Python and Django.

• Ability to implement Infrastructure as Code (IaC) and automated validation workflows.

Skills & Competencies

• Strong reliability engineering mindset with focus on automation and scalability.

• Proven experience operating production hybrid and cloud network environments.

• Excellent troubleshooting and analytical abilities.

• Ability to translate business KRAs into measurable technical reliability objectives.

• Strong documentation, collaboration, and communication skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

• 7–12 years of experience across Network Engineering, Network Security, Cloud Networking, or NRE/SRE roles.

• Relevant certifications (CCNP/CCIE,AWS/Azure Networking, PCNSE, CCSA/CCSE, F5) are a plus.

Work Environment

This role includes on‑call rotations, participation in major incident response, CI/CD-driven change management, and collaboration with global teams supporting enterprise hybrid and cloud network platforms.

Description

As a Network Engineer L1, you will be responsible for the following :-

• 24/7 network operations and monitoring of network infrastructure and UPS systems

• Incident handling and escalation

• Incident tracking and reporting

• Preventive maintenance support

• Corrective maintenance support

• Monthly preventive maintenance reporting

• Network configuration support

• Change support based on approved requirements

• Monthly SLA reporting, performance reporting, incident reporting

Manage infrastructure includes:

• Routers, switches and firewalls

• IPS / IDS / NAC systems

• Load balancers

• Wireless infrastructure

• Media converters

• Any other network devices

• UPS systems

Key Deliverables

• Fully managed 24/7 Network & UPS support

• Incident resolution within agreed SLA

• Preventive maintenance and monthly reporting

• Security and compliance assurance

Requirements

• Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
• Capable to understanding and implement procedures and instructions given in operations manual.

• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts: 1st Shift (22:00 - 10:00 hours) & 2nd Shift (10:00 - 22:00 hours).
• Successful applicants for this position should be ready to work primarily at Tuas Checkpoint. However, they may also be assigned to work at Woodlands checkpoint in the future on a rotational basis.

Benefits

• You will be trained to install, monitor, and troubleshoot network equipment.
• Shift Allowance
• Performance Bonus

Responsibilities

• Provide L3 Network and Security support.
• Support L2 Engineer to streamline incident calls and ensure service level agreements are met.
• Perform Support to L3 escalations of all network security across Fortinet,F5 Load Balancer,McAfee Proxies,Checkpoint.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.

Requirements

• 8 – 10 years of experience in network operations in related industries or equivalent.
• CCIE or other expert level technical certifications equivalent or desirable.
• ITIL®v4 Foundation certification would be an advantage.
• In-depth hands-on working experience with routers, switches, firewalls, ISEs, Load balancers, Web proxies, packet captures, DNS, wireless and etc not limiting to brands such as (Cisco, Checkpoint, F5, Arista,Fortinet, Juniper, Akamai, McAfee, Infoblox, Corvil, Riverbed,
• Good understanding of TCP/IP, DNS, DHCP, GTM, LTM VPN, MP-BGP, OSPF, MPLS, Cisco ACI,SDWAN, Wireless technology; DWDM (ADVA), Multicast, HSRP, Spanning tree, VRF and DDOS.
• Experience with network tools and technologies such as Splunk, NetFlow, packet captures, ServiceNow, JIRA, and SMARTs.
• Ability to work in a fast-paced operational environment.
• Strong interpersonal skills
• Excellent Team Player

Job Summary

TheNetwork and System Engineer is responsible for the design, implementation,administration, maintenance, security, and troubleshooting of ITinfrastructure, including servers, networks, firewalls, and related systems.The role supports both internal and customer-facing environments, ensuringsystem reliability, security compliance, and operational efficiency.

Key Responsibilities

Infrastructure & SystemsManagement

• Perform installation, migration, administration, maintenance, and troubleshooting of servers and IT systems.
• Design, install, configure, and maintain servers, network devices, and firewall systems.
• Proactively monitor and maintain system, network, and security infrastructure to ensure optimal performance and availability.
• Apply operating system updates, patches, security fixes, and configuration changes.
• Conduct system health checks, hardening activities, and remediation works.

Network & Security Administration

• Administer and support enterprise network and security environments, including data centre
• Maintain perimeter security systems such as firewalls and intrusion detection/prevention systems.
• Ensure compliance with cybersecurity and security hardening requirements.
• Manage and troubleshoot TCP/IP networking, VPN connectivity, switches, routing, and related network services.

Incident Management &Troubleshooting

• Analyse, troubleshoot, and resolve system, application, hardware, software, security, and network-related issues both remotely and on-site.
• Investigate incidents through system and network logs and identify root causes and preventive measures.
• Document incident reports and maintain records of system and network performance.
• Provide first and second-level technical support and coordinate issue resolution with vendors and internal stakeholders.

Project & Change Management

• Execute standard operational changes and project-related changes within approved maintenance and change windows.
• Participate in infrastructure projects, system enhancements, and new technology implementations.
• Support automation and scripting initiatives to improve operational efficiency.
• Assist in requirement gathering, solution design, implementation, and deployment of new systems and services.

Documentation & Vendor Management

• Maintain accurate technical documentation, including system architecture, configurations, operating procedures, process flows, and support guidelines.
• Liaise with vendors, service providers, and internal IT teams for issue resolution and project implementation.

Support & Operations

• Provide after-hours support for infrastructure incidents and scheduled maintenance activities.
• Participate in a 24x7 standby rotation roster.
• Travel to customer and project sites across Singapore when required.

Requirements

Education

• Degree or Diploma in Information Technology, Computer Science, or a related discipline.

Experience

• 3-5 years of relevant experience in systems, network, and security administration.
• Experience supporting enterprise infrastructure environments, including on-premises.
• Hands-on experience with Windows Server administration and Active Directory/LDAP user management.
• Experience with firewall, network, and security technologies.

Technical Skills

Strong knowledge of:

• Windows Server environments
• Active Directory / LDAP
• TCP/IP networking
• VPN technologies
• Network switches and routing
• Firewalls and security appliances
• Infrastructure monitoring and troubleshooting
• Scripting and automation tools
• Ability to diagnose and resolve hardware, software, system, middleware, and network issues.

Responsibilities:

• Experience in integrating IT networks with OT systems.
• Working knowledge with handling OT assets - HMIs, PLCs, Scada, Sensors, Inspection machines (CMM, CNCs), 3D printers etc.
• Experience in updating the required details in the PLC configuration, IP data
• Asset inventory data collection/Identify risks in advance and highlight.
• Familiarity with secure protocols (OPC-UA, Modbus TCP/IP, Ethernet/IP, SMB).
• Network design and implementation, including LAN/WAN, VLANs, and routing protocols.

Responsibilities:

• Deliver engineering, deployment, and support services for system and network infrastructure across security-focused projects ranging from small-scale implementations to large enterprise environments.
• Collaborate with solution architects to develop and execute optimal system and network designs in both physical and virtualized infrastructures.
• Serve as the technical escalation point and subject matter expert for system security, network architecture, implementation, and operational issues.
• Lead the deployment of new network and system solutions in partnership with project managers, while engaging and coordinating with customers, telecommunications providers, and technology partners.
• Conduct system and network hardening activities, validate security configurations, and maintain accurate baseline configuration and technical documentation.
• In charge ad-hoc maintenance activities, migrations or disaster recovery
• Involve in compliance and audit activities for enforcement of policies, standards and procedures

Requirements

• Diploma/Degree in Engineering/Information System/Information Security from a recognized institution with 5 or more years of relevant working experience
• Strong experience in Windows, Linux and Vmware/HyperV systems
• Strong experience in Next-Gen Firewalls, VPN, switching/routing, load balancers and proxies
• Experience in windows server domain environment such as active directory, group policies, DNS/DHCP and SCCM etc.
• Hands-on experience in system and network security-related tasks such as hardening, patching, capacity planning and design
• In-depth knowledge in network and systems security
• Experience in scripting, resource capacity planning and system design will be an added advantage

Jerlin Aw Bi Zhi (R1218675 | CSGROUP Pte. Ltd. (25C2702)

[Job ID: 1600983]

Responsibilities

• Deliver professional services, including deployment, implementation, and upgrades of cybersecurity products distributed by Netpoleon. This may occasionally involve customer coordination and project timeline management.
• Provide practical and effective technical solutions or alternatives based on customer requirements.
• Conduct product training for customers, partners, and internal teams.
• Perform installation, configuration, and basic troubleshooting independently using product documentation.
• Continuously upskill and obtain relevant technical certifications for assigned technologies.
• Develop into a subject matter expert over time and support knowledge transfer to internal teams for enhanced customer support.
• Provide technical support to sales and support teams, including product clarification, solution design input, tender compliance, and ad-hoc technical assistance.
• Perform any other duties as assigned.

Requirements

• 2 years of experience in IT, Information Security, or Cybersecurity preferred
• Strong knowledge of cybersecurity and IT infrastructure, including:
  Firewalls, VPN, DLP, IDS/IPS, Web Proxy, DNS, Email Security, SIEM, log management, virtualization, containers, cloud platforms (AWS, Azure, Google Cloud), DevOps/DevSecOps, IAM, PAM, endpoint security, CyberArk Conjur.
• Solid troubleshooting skills in networking and systems, including:
  TCP/IP, routing, NAT, VLAN, multicast, OSPF, BGP, Active Directory, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Strong interest in cybersecurity trends and attack techniques.
• Relevant certifications are an advantage:
  Cisco CCNA/CCNP, Check Point CCSE/CCSM, CyberArk CDE, CISSP, CREST, OSCP, and other security-related certifications.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Network Engineer (CISCO)

Our Esteemed and Reputable Client is looking for a Network Engineer.

Requirements:

• Proficient in handling Network Infrastructure.
• Good in Network LAN, WAN administration and configuration.
• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers and Enterprise Network Management.
• Experience in System and Network configuration and troubleshooting.
• Good in System,Windows, Server Configuration and Administration.
• Possess CISCO Certification (CCNA).
• Good in liaising with Stakeholders, Clients and Business Users.
• Min. 2 years of Network management (CISCO) experience.
• Min. Diploma/ Degree in any related discipline.
• Strong communication and persuasion skills
• Only Singaporeans.

We respect your privacy and all communication will be treated with confidentiality

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).

Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time.

You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans.

As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills.

You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed.

To thrive in this role, you need to have:

• Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools.

• At least one technical certification in the above-mentioned technologies.

• Strong planning skills, with the ability to anticipate and adapt to changing circumstances.

• Adaptability and resilience in a dynamic work environment.

• Ability to communicate and work effectively across different cultures and social groups.

• Proficiency in active listening and client-centric communication.

• A positive outlook and the ability to work well under pressure.

• A client-first attitude, always seeking to create positive client experiences.

• A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.