Claims (Insurance Operations)

You will serve as the functional SME for Claims operations, driving process improvement, system enhancement, and change management across the full claims lifecycle to achieve service excellence and regulatory compliance.

• Serve as the operational SME for claims processes across intake, assessment, adjudication, settlement, and payment for life, health, and/or general insurance products
• Map and re-engineer claims workflows to reduce cycle times, improve accuracy, and enhance customer experience; identify automation and STP opportunities across claims platforms and back-end systems
• Gather and validate requirements from claims, actuarial, compliance, legal, and IT stakeholders; support BRD sign-off, UAT execution, and post-go-live verification for system and process changes
• Assess the business and regulatory impact of changes to claims rules and systems; ensure alignment with MAS requirements, internal risk controls, and fraud management frameworks
• Support resolution of production errors and claims processing exceptions in liaison with IT and BA teams; contribute to root cause analysis and process remediation
• Provide operational training and guidance to claims staff and internal stakeholders on updated business rules, adjudication guidelines, and system enhancements

Requirements:

• Minimum 5 years of insurance operations experience with strong working knowledge of claims processes across life, health, or GI lines; experience in regulated environments; strong analytical and documentation skills
• Able to onboard in July 2026

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Security Officer

Salary : up to $3130 gross a month (5666days work arrangement)

////////////////////////////////////

1. Works in Commercial (Factory / Warehouse / Condo / Mall /Polytechnic) environment.

2. Good customer service skills; able to communicate with peopleof all levels

3. 12hrs-shift (Fixed shift)

4. PC literate

5. Job duties include issue visitors/ contractor passes, clocking,patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed 4 mandatory WSQmodule for PWM-SO

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew)

Job Advertisement: Sales Area Manager (Facilities Cleaning & Security Services)

Position: Sales Area Manager
Industry: Facilities Management, Cleaning & Security Services
Location: Singapore
Salary: SGD 4,500 – SGD 5,500 per month (commensurate with experience and qualifications)
Employment Type: Full-Time

About the Role

We are seeking a highly motivated and results-driven Sales Area Manager to join our growing Facilities Management team. The successful candidate will be responsible for driving sales growth, developing client relationships, securing new contracts, and expanding our market presence in the cleaning and security services sectors.

This role is ideal for an experienced sales professional with a strong network in facilities management, commercial cleaning, security services, property management, or related industries.

Key Responsibilities

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify, pursue, and secure new business opportunities in cleaning and security services.
• Build and maintain strong relationships with corporate clients, property management companies, MCSTs, government agencies, and commercial customers.
• Prepare and deliver professional sales presentations, proposals, and tender submissions.
• Conduct site surveys and collaborate with operations teams to develop competitive service solutions.
• Manage the full sales cycle from lead generation to contract award and account handover.
• Monitor market trends, competitor activities, and industry developments.
• Maintain accurate sales forecasts, pipeline reports, and CRM records.
• Achieve monthly and annual sales targets established by management.
• Support contract renewals and upselling opportunities with existing clients.

Requirements

Essential Qualifications & Experience

• Minimum 5 years of proven sales experience in facilities management, cleaning services, security services, environmental services, or a related industry.
• Demonstrated track record of achieving and exceeding sales targets.
• Strong understanding of the Singapore facilities management and security industry.
• Experience in government tenders, commercial contracts, and service-based sales will be advantageous.
• Excellent communication, negotiation, and presentation skills.
• Strong business development and relationship management capabilities.
• Proficient in Microsoft Office applications and CRM systems.

Preferred Certifications

Candidates should possess relevant WSQ certifications, such as:

• WSQ Certificate in Sales and Customer Service
• WSQ Higher Certificate in Facilities Management
• WSQ Security Industry-related certifications
• WSQ Environmental Cleaning-related certifications
• Other relevant Workforce Skills Qualifications (WSQ) certifications related to sales, facilities management, cleaning, or security operations

Personal Attributes

• Self-motivated and target-oriented.
• Strong leadership and stakeholder management skills.
• Excellent problem-solving and decision-making abilities.
• Professional, customer-focused, and proactive.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary package of SGD 4,500 – SGD 5,500 based on experience and qualifications.
• Performance-based incentives and commission scheme.
• Career advancement opportunities.
• Training and professional development support.
• Annual leave and medical benefits in accordance with company policies.

How to Apply

Interested applicants are invited to submit their updated resume, detailing their relevant experience, qualifications, certifications, current salary, expected salary, and availability.

Only shortlisted candidates will be contacted for an interview.

Equal Opportunity Employer
We are committed to building a diverse workforce and welcome applications from qualified candidates regardless of race, gender, age, religion, or nationality.

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Position: Full Time, Security Supervisor

Salary up to $3730 gross per month (5666days work arrangement)

Location of work:

SS > Tampines / Outram / Telok Ayer/ Hillview

***

1. Supervise a team ofsecurity personnel.   

2. Good leadershipskills and able to lead a security team to meet the client's requirements.

3. Day / Night dependson location; 12hr-shift (Fixed shift, no need to rotate)

4. Job duties includeleading the team, conduct daily briefing, patrolling, protecting clients’premise and access control, etc.

5. Possessed with PLRDlicense (SSS / SS rank), and completed CERT training.

6. Work with client’srepresentative closely and carry out instructions according to set SOP.

7. PC literate and canable to put up incident reports.

8. Conduct OJT for newstaff; guide, advise and orientate new staff for the job.

9. Attend managementmeetings.

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

Please email the updated resume to hr@reachfield.com

Should focus on day-2-day operations, incident, change management, and user centric trouble shooting.

Operate andcontinuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

Keyresponsibilities (Operational / BAU)

• Runday-to-day operations for ZIA (web gateway, SSL inspection, URL filtering,cloud app control, sandbox, DLP , DNS security).

• Runday-to-day operations for ZPA (App Segments, Access Policies, Connectormanagement, posture requirements, policy troubleshooting).

• Monitorservice health and user experience; proactively identify trends and recurringissues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSLinspection issues.

• Performpolicy administration: create/update rules, exceptions, and change deploymentsfollowing CAB/ITSM change controls.

• Maintainforwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PACfiles, forwarding profiles, location configuration, traffic steering.

• Manageintegrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Executeroutine operational tasks: connector upgrades, certificate updates, locationupdates, application onboarding to ZPA, user/group updates.

• Work withvendors/TAC; drive cases to closure and implement corrective actions.

• Maintaindocumentation: runbooks, SOPs, troubleshooting guides, policy standards,onboarding checklists.

• Supportaudits and compliance: policy reviews, recertification evidence,logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist forapproved URLs/domains based on business justification and securityrequirements.

• Manageexception lifecycle: approvals, expiry dates, periodic review/cleanup, andrecertification evidence.

• Ensureisolation policies align with ZIA policies and do not create conflicting userexperience (e.g., bypass vs isolate logic) Site not loading in isolation,rendering issues, broken web apps, file download/upload restrictions,clipboard/printing controls (as applicable)

Coreskills:

• Strongworking knowledge of ZIA (SSL inspection, URL filtering, CASB/app control,sandbox, forwarding methods).

• Strongworking knowledge of ZPA (connectors, app segments, access policies, posture,authentication flows).

• Troubleshootingacross endpoint + network + identity (DNS, TLS cert chains, proxy behavior,SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits.Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

JOB SUMMARY:

The Infrastructure Support SecurityEngineer perform routine infrastructure operations and maintenance activities, monitoring and maintenance of cyber security systems and applications. He/She assists with monitoring infrastructure performance,security alerts and events. He checks for problems in existing systems andmodifies work processes by following defined procedures, processes and qualitystandards. He assists with the analysis of security-related information andevents, escalation of incidents for validation and remediation. He is required to be on standby (offsite) with on-call availability with varied duty rosterincluding nights, weekends and holidays.

He works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation. He is also familiar with the relevant softwareplatforms on which the database is deployed. He is familiar with cyber securitystandards, protocols and frameworks, and is required to act in accordance withthe Cyber Security Act 2018. He is knowledgeable in using various cybersecurity tools and techniques to monitor and resolve incidents.

The Infrastructure Support Security Engineer is alert and vigilant in performing monitoring activities and isable to analyse and resolve security related issues critically. He is able to methodically identify the cause of the issue, evaluate it and develop asolution in collaboration with the team. He communicates clearly in his interactions with others and coordinates effectively with his team to perform infrastructure support and security operations.
RESPONSIBILITIES:

Overseeinfrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware,systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Performminor infrastructure repairs in accordance with design or installation specifications

Maintaininfrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolveinfrastructure-related problems and issues

• Act asthe first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Overseeservice level agreements and service improvements

• Assist indeveloping service-level objectives and targets
• Maintainlogs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Monitorcyber security systems

• Perform cyber security monitoring activities on IT systems and applications
• Categorise security incidents and breaches that occur
• Track and react to security monitoring alerts
• Compile reports on the performance of security operations for management reporting

Maintaincyber security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist in the implementation of new cyber security programs
• Assist with conducting vulnerability and penetration assessments
• Assist in aligning cyber security systems with established service agreement standards
• Maintain documentation of all maintenance procedures and tests on cyber security systems

Respondto cyber security queries

• Assist inresponding to cyber security issues
• Assist inforensic threat investigations
• Assist with resolution of security-related issues
• Assist with simulation of user problems to identify drawbacks of cyber security systems
• Recommend modifications to cyber security systems to address issues
• Maintainlogs of cyber security incidents

Facilitatecyber security compliance

• Assist with the implementation security policies, standards and procedures
• Educate users on cyber security policies, standards and practices
• Identify improvement areas to existing security policies and procedures
• Monitor third party compliance with organisational cyber security policies, standards and procedures
• Monitor users’ adherence to cyber security policies, standards and procedures

Optimisecyber security system performance

• Assist with piloting of new cyber security tools, technologies, and processes
• Assist with installation of new cyber security related hardware and software
• Assist with security system testing and ongoing optimisation or changes such as scheduled upgrades and updates
• Maintain documentation of all optimisation activities
• Recommend security products, services and/or procedures
• Propose improvements to IT operational processes, procedure manuals, and documentation

QUALIFICATION& EXPERIENCE:

• Diploma/Degreein Computer Science or IT, or with at least 2-3 years of experience indeploying and maintaining Server, Storage and Backup solution in Windows &Linux environment.
• Experiencein administration of Microsoft Server, SQL Server, Reporting Server.
• Experiencein administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experiencein administration of AD, RDS and System Troubleshooting.
• Experiencein administration of Email System (Microsoft 365) and Troubleshooting.
• Experiencein administration of End User Computing (EUC) and Troubleshooting.
• Experiencein administration of networking / perimeter network security / WANconnectivity.
• Experiencein Cyber Security such as discovering vulnerabilities and risk in theenvironment, monitoring network performance and ensuring hardware and software applicationsare updated.

SKILLS ANDATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivatedwith a strong drive to succeed.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

We are seeking an Application Security Consultant to assess and validate the security posture of applications and supporting infrastructure. The role focuses on reviewing security testing activities, identifying vulnerabilities, and ensuring compliance with internal security standards and regulatory requirements.

Key Responsibilities

• Review and validate results from security testing tools such as SAST and DAST
• Perform vulnerability assessments across applications, systems, and databases
• Analyse security scan outputs and validate findings, including identifying false positives
• Assess system hardening and configuration compliance with security standards
• Collaborate with development, infrastructure, and DevOps teams to support remediation efforts
• Maintain documentation on vulnerabilities, risk assessments, and remediation tracking
• Support internal and external audits related to application and infrastructure security
• Prepare reports summarising findings, risk ratings, and recommended actions
• Monitor emerging threats and security best practices

Requirements

• Degree in Computer Science, Cybersecurity, or a related field
• Minimum 4 years of experience in cybersecurity, application security, or security auditing
• Hands-on experience with security tools such as Burp Suite, OWASP ZAP, or similar
• Understanding of vulnerability management and security testing concepts
• Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) is advantageous
• Knowledge of security frameworks such as ISO 27001 or similar is preferred

Key Skills

• Strong analytical and problem-solving skills
• Ability to interpret security findings and priorities remediation
• Good communication and stakeholder management skills
• Ability to work independently and collaboratively in a team

Interested applicants please send your resume in MS Words format toprasant.sirohi@ambition.com.sg and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Dataprovided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Summary

We are seeking a dedicated Operations Area Manager to lead cleaning and security service operations across multiple sites in Singapore, ensuring service excellence, regulatory compliance, efficient manpower deployment, and strong client relationships.

Responsibilities

Operations Management

• Oversee operational performance of multiple cleaning and security service contracts to meet contractual KPIs and client expectations.
• Conduct regular site inspections, audits, and performance reviews to monitor service quality.
• Implement continuous improvement initiatives based on audit findings and client feedback.
• Manage incident reporting, lead investigations, and coordinate corrective actions to resolve operational issues.

Manpower Management

• Plan and coordinate workforce deployment to maintain adequate staffing levels across sites.
• Supervise Operations Executives, Site Supervisors, Team Leaders, Security Officers, and Cleaning Personnel to ensure productivity and discipline.
• Manage employee attendance, conduct coaching, training, and performance evaluations to enhance team effectiveness.
• Assist in recruitment, onboarding, and retention strategies for operational personnel.

Client Management

• Act as the primary point of contact for assigned clients, building and maintaining strong relationships.
• Address client concerns promptly and resolve operational issues to ensure client satisfaction.
• Conduct regular client meetings and service reviews to support contract renewals and identify service enhancement opportunities.

Compliance & Safety

• Ensure compliance with relevant regulations including Employment Act, Workplace Safety and Health (WSH) requirements, Progressive Wage Model (PWM), Security Industry Regulations, and Environmental Public Health requirements.
• Enforce adherence to company SOPs, quality standards, and workplace safety policies.
• Maintain accurate documentation, reports, and operational records to support compliance and audits.

Reporting & Administration

• Prepare operational, manpower, incident, and client update reports to inform stakeholders.
• Monitor operational budgets and resource utilization for cost-effective service delivery.
• Coordinate with sales, HR, and finance departments to support overall business operations.

Preferred competencies and qualifications

• Possession of relevant WSQ certifications such as WSQ Higher Certificate in Facilities Management, Environmental Cleaning Supervision or Management, Security Supervision or Management, Workplace Safety and Health (WSH), Leadership and People Management, or other related Workforce Skills Qualifications.

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Security Officer, with Class 3 licence

Salary : up to $3130 gross a month (5666days work arrangement), ++ Buggy allowance
Woodlands

////////////////////////////////////

1. Works in Commercial (Factory / Warehouse / Condo / Mall /Polytechnic) environment.

2. Good customer service skills; able to communicate with peopleof all levels

3. 12hrs-shift (Fixed shift)

4. PC literate

5. Job duties include issue visitors/ contractor passes, clocking,patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed 4 mandatory WSQmodule for PWM-SO

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew)

Presentation & Communication Support

• Develop and maintain high‑quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions
• Help structure slides to clearly present financials, analysis, progress, and key messages
• Draft clear and concise written materials such as summaries, trackers, meeting notes, and follow‑ups
• Support senior team members in preparing materials for steering committees and senior stakeholders

Financial & Analytical Support

• Support quantitative analysis, including:
• ROI and cost‑benefit calculations
• Basic financial modelling and scenario analysis
• Tracking of key financial metrics, project value case metrics and project success KPIs
• Assist in validating numbers, assumptions, and calculations used in presentations and reports
• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, finance, and vendors to gather inputs and clarifications
• Support coordination of meetings, agendas, actions, and follow‑ups
• Help ensure alignment by tracking decisions, dependencies, and action items

Project & Program Support

• Support day‑to‑day project activities such as:
• Maintaining trackers and timelines
• Monitoring risks, issues, and dependencies
• Preparing status updates and reports
• Work closely with both technical teams and business users to support delivery activities
• Escalate issues or gaps to senior team members where needed

Required Skills & Experience

Experience Level

• Typically 5–10 years of experience
• Prior experience in financial services, consulting, analytics, or enterprise environments is a plus but not mandatory

Core Skills

• Strong PowerPoint skills, with ability to build clear, structured, and professional decks
• Background in mathematics, finance, economics, engineering, data, or a related quantitative field
• Hands‑on experience working with:
• Financial numbers
• ROI or cost‑benefit calculations
• Assumptions, baselines, and simple financial models
• Strong numerical accuracy and logical reasoning

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

MUST HAVE Requirements / Sourcing On Behalf of Banking Sector Client In Singapore (Kindly apply directly or reach out to our recruiters - Edwin Teo; EA Personnel No. R24123520; Whatsapp +65 8833 0192)

1. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

2. Good Exposure To Database Development (Hadoop, Hive & Python Scripting)

3. Functional Aspect In AML/KYC Compliance Technology (Good To Have, But Mandatory To Have Relevant Technical Skill Set)

4. Functional Aspect: Given a business requirement to bring in data, candidate must under business users requirements to source for the data and design data mapping for the AML/KYC Compliance models.

5. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

6. Domain: Machine Learning & Dynamic Customer Risk Score (KYC Compliance) - EDA process, Stratified sampling, Standard machine learning process, Feature engineering

7. This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application.

8. This role is a not a System integrators/System Engineer/Application Infra Engineer

9. This role is not a Pure project managers/scrum masters. The person has to be hands on technically

Job Objectives:

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Responsibilities:

Participate in end-to-end projects for system implementation of MLS system

Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Liaise with application teams across group and countries build the enhancements according to the technical solution plan

Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Perform data mapping and process mapping with interfacing applications

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

Test, maintain and recommend software improvements to ensure strong functionality and optimization

Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

Manage project change request approval windows and deployment schedule

Facilitate and provide technical and testing support before and after production deployment

Liaise with other units across IT and Business in the organization

Manage external vendors for project delivery within schedule

Requirements:

More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

At least 8 years of experience in application and process design

Ability to multitask effectively and handle large amounts of data

Moderate SQL skills are required

Highly driven, pro-active and a strong team player

Excellent interpersonal skills and written and verbal communication skills in English

Good to have:

Experience in Hadoop ecosystem and technologies

Experience in NoSQL database or Big Data

Experience in Git, Jenkins, JIRA

Experience in SharePoint and Confluence

Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Key domain/skills:

Experience in Banking Compliance

Experience in AI Machine Learning

Experience in Application Development, System Implementation and Integration

Raffles Place

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Key Responsibilities

Presentation & Communication Support

• Develop and maintain high‑quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions
• Help structure slides to clearly present financials, analysis, progress, and key messages
• Draft clear and concise written materials such as summaries, trackers, meeting notes, and follow‑ups
• Support senior team members in preparing materials for steering committees and senior stakeholders

Financial & Analytical Support

• Support quantitative analysis, including:

• ROI and cost‑benefit calculations
• Basic financial modelling and scenario analysis
• Tracking of key financial metrics, project value case metrics and project success KPIs

• Assist in validating numbers, assumptions, and calculations used in presentations and reports
• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, finance, and vendors to gather inputs and clarifications
• Support coordination of meetings, agendas, actions, and follow‑ups
• Help ensure alignment by tracking decisions, dependencies, and action items

Project & Program Support

• Support day‑to‑day project activities such as:

• Maintaining trackers and timelines
• Monitoring risks, issues, and dependencies
• Preparing status updates and reports

• Work closely with both technical teams and business users to support delivery activities
• Escalate issues or gaps to senior team members where needed

Requirements

• Minimum 5–10 years of experience

• Degree in mathematics, finance, economics, engineering, data, or a related quantitative field
• Strong PowerPoint, project finance, ROI analysis and stakeholder management experience, preferably from banking, consulting or large scale transformation environments.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.