Total 3,253 Others information security analyst job vacancies

· Degree in a relevant IT field with 4+ years of experience in IT business analysis, solution design, and testing.

· Experience in at least one full software/product development cycle (Agile preferred).

· Strong analytical, problem-solving, and influencing skills.

· Strong stakeholder management skills with ability to engage users at all levels andfacilitate discussions

· Proactive, motivated, and inquisitive mindset.

·  Ability to code and iterate during planning sessions and conduct workshops.

We are hiring a Business Analyst (80%) with Scrum Master responsibilities (20%) to support large-scale Singapore Government IT systems.

This is not a passive documentation role. We are looking for someone structured, decisive, and delivery-focused — able to operate confidently within strict governance, audit, and compliance environments.

Key Responsibilities

Business Analysis (Primary)

• Lead requirements gathering with business users, government officers, and vendors

• Produce BRD/FRD, user stories, process flows, interface specs

• Ensure traceability, governance compliance, and change control discipline

• Bridge business, technical, and SI/vendor teams

• Support SIT/UAT, integration, and production rollout

Scrum Master (Secondary)

• Facilitate Scrum ceremonies and ensure backlog readiness

• Drive sprint predictability and delivery discipline

• Remove impediments and highlight risks early

Requirements

• 5–8 years IT delivery experience

• 3+ years as Business Analyst in large-scale systems

• Experience in Singapore Government / Public Sector IT

• Strong Agile + SDLC (Waterfall/Hybrid) knowledge

• Experience with multi-vendor environments

• Hands-on Jira / Confluence / Azure DevOps

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

• Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.
• Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence
• Investigate technical issues and support resolution of production incidents impacting payment processing.
• Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.
• Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly
• Ensure all investigations are completed within defined timelines and in line with service level agreements
• Maintain accurate records of investigations, resolutions, and audit trails
• Support reconciliation processes and ensure alignment between payment systems and records
• Escalate critical issues and risks in a timely manner to relevant stakeholders
• Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines
• Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

• Bachelor’s degree or diploma in Computer Science or a related field.
• 3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.
• Fresh graduates are welcome to apply.
• Ability to analyze application logs and troubleshoot transaction processing issues.
• Basic understanding of APIs, system integrations, databases, and transaction processing workflows.
• Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.
• Exposure to production support, incident management, or technical troubleshooting environments is preferred.
• Strong communication skills and ability to work with cross-functional teams.

• Work closely with business users, operations, finance, technology, and other stakeholders to gather and analyze requirements.

• Understand banking business processes and map them effectively to SAP functional capabilities.
• Prepare and maintain business requirement documents, functional specifications, process flows, user stories, test scenarios, and other project documentation.
• Act as a bridge between business users and technical / SAP development teams.
• Support SAP functional configuration discussions, impact assessments, gap analysis, and solution validation.
• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
• Perform around 20% project management activities, including planning, tracking, status reporting, risk / issue management, and stakeholder follow-ups.
• Take ownership of assigned deliverables and ensure completion within agreed timelines and quality standards.
• Support SIT, UAT, defect triage, user clarification, deployment, and post-implementation support.
• Ensure proper documentation, traceability, approvals, and governance throughout the project lifecycle.
• Proactively identify risks, dependencies, gaps, and improvement opportunities.
• Drive accountability across teams and ensure open items are followed through to closure.

Required Skills and Experience

• 6 to 9 years of experience as a SAP Functional BA / Functional Consultant / Business Analyst.
• Strong experience working in the Banking or Financial Services domain.
• Good understanding of SAP functional modules relevant to banking / finance operations.
• Experience in requirement gathering, functional documentation, process mapping, gap analysis, and solution validation.
• Exposure to project management activities such as status reporting, milestone tracking, risk and issue management.
• Strong stakeholder management and communication skills.
• Ability to work independently and take end-to-end ownership of assigned tasks.
• Experience working with Agile, Waterfall, or hybrid delivery models.
• Hands-on experience with tools such as Jira, Confluence, MS Project, Excel, PowerPoint, or similar tools.
• Strong analytical, problem-solving, and documentation skills.

Preferred Skills

• Experience in SAP Finance, Treasury, Payments, Loans, Trade Finance, Risk, Compliance, or Banking Operations.
• Prior experience working with banks or financial institutions on SAP implementation, enhancement, migration, or support projects.
• Knowledge of regulatory, finance, accounting, or operational processes in banking.
• Experience coordinating with offshore / onsite teams.
• Certification in SAP, Business Analysis, Agile, Scrum, or Project Management would be an advantage.

Ensure the accuracy, completeness, and consistency of customer data within the system by performing regular data cleansing, and validation checks. Ensure proper data entry protocols, duplication control, and timely updates, to support reliable reporting and effective decision-making.

Assist and optimize end-to-end customer service and sales workflows to improve efficiency, responsiveness, and overall customer experience. Assist sales manager to identify gaps and implement best practices, standard operating procedures (SOPs).

Assist and coordinate customer engagement by ensuring timely, accurate, and communication throughout the sales cycle. Support quotation process by standardizing templates, improving turnaround time, and ensuring pricing accuracy in agreement and alignment with customer requirements.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Information Technology team - Singapore

IT Service Management Support provides A&O Shearman (AOS) with an initial point of contact for providing first and second line resolution for IT support calls, requests and reporting. The team manages requests for new services and liaises with other areas of IT to resolve issues with existing systems and hardware.

What you will do

The Senior IT Analyst acts as an ambassador for IT, is responsible for handling requests and incidents as well as providing operational technical support along with occasional training to all customers within A&O Shearman, but predominantly for the Singapore office. The Senior IT Officer is also responsible for driving technological adoption, challenging the status quo, engaging with customers, and is expected to contribute in a positive manner to the success of the firm.

Customer Relationship Management

• Engage frequently with customers to educate and advise on their technological requirements
• Identify areas for innovation in line with the firm’s IT strategy
• Offer solutions to technical and non-technical problems
• Be proactive and innovative with technological advancements and changes

Service Support

• Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximise customer service and call resolution
• End to end ownership of incidents and requests monitoring tickets passed to other support teams
• Ensure accurate and timely updates are maintained in the Incident Management System, no ticket should be more than 5 days old without a regular update
• Receive and handle requests for support following agreed procedures
• Promptly allocate tickets/requests as appropriate
• Maintain relevant records and documentation

Infrastructure & Application Support

• Assist in the investigation and resolution of incidents and problems relating to application, infrastructure and/or, operating and network systems
• Carry out agreed operational and specified maintenance procedures of a routine nature
• Monitor routine operations and initiates corrective action if processes fail

Service Delivery

• Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs
• Meet all OLA Service activity targets in line with performance targets defined for the technology service
• Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Manage all calls accurately using the BMC Helix (Service Desk) ticket logging system
• Flexible with hours in order to fully support the team and to ensure the effective running of the operation outside of working hours as required

Supplier Management

• Work with suppliers to deliver services in line with agreed SLAs

Risk Management

• Appropriate escalation of incidents and requests to the Senior IT Manager in line with A&O Shearman’s processes

Quality, Methods & Tools

• Follow processes to ensure an exceptional level of service is provided to both internal and external customers

Key Relationships:

• Work with internal customers and external clients to deliver a professional, customer focused service; prioritising accordingly
• Work closely with IT Manager to deliver an efficient and effective service
• Work with the wider Asia Pacific team to ensure a seamless approach to support and security across applications and infrastructure

What you will have

Experience & Competencies

• Proven experience in a customer facing role within an IT Support / Service Desk environment
• Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service
• Experience with Microsoft products (Office/OS), BMC Helix ticketing system
• Knowledge and experience with Video Conferencing and Audio Visual technology
• A proactive and solution-driven mindset with ability to demonstrate initiative by contributing new ideas through creative thinking
• Clear verbal and written communication skills in Thai and English, with the ability to explain technical instructions in a non-technical way
• An enthusiasm to engage with people and a passion for exceptional customer service and technology innovation
• Ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits
• Ability to work in a team environment to achieve service levels as a group and individually
• Prioritise and manage workload effectively, often under pressure
• Take personal responsibility to keep up to date with new technologies, systems and solutions and to facilitate technological innovation
• Ability to think logically, analyse situations and solve problems in a timely manner
• Awareness of business-critical incidents, and their potential implications for the business
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work
• Self motivated, self-starter, who will undertake all activities to the highest professional standards

Qualifications

• Accreditation in relevant technologies (Microsoft/Cisco etc.) and ITIL V.3 Foundation is desirable

Working Hours

• Work outside normal office hours, including on call, weekend/evening work will be expected as required by individual projects and activities
• This job description indicates the general nature and level of work expected. It is not designed to provide a comprehensive listing of the activities, duties, responsibilities or skills and competencies required of the staff member. The staff member may be asked to perform other duties as required.

Responsibilities

• Gather citizen and business requirements through service journey mapping and build business cases using rapid prototyping techniques.
• Produce user stories, functional specifications, and acceptance criteria, and construct prototypes to validate requirements and measure delivered value.
• Research and recommend suitable technologies, including AI tools, ensuring alignment with central technology directions and whole-of-government solutions through hands-on experimentation.
• Assess and apply appropriate development methodologies, including Agile and Waterfall, across varying project environments.
• Oversee system readiness ahead of deployment and conduct impact assessments for proposed changes.
• Support the Chief Information Officer in surfacing digital transformation opportunities across the agency.
• Establish product vision, roadmap, and objectives that are anchored to overarching business strategy.
• Translate product strategies into actionable plans and leverage data analytics to guide product decisions.
• Facilitate workshops, focus group sessions, and sprint reviews to drive alignment across cross-functional stakeholder groups.
• Collaborate with technical and business teams to iterate on solutions using tools such as Figma, Miro, JIRA, GitHub, GitLab, and rapid application development platforms including OutSystems.

Requirements

• Degree in Information Technology or a related discipline.
• Minimum 4 years of experience in IT business analysis, solution design, and testing, with exposure to at least one full software or product development lifecycle.
• Proficiency in working with modern web technologies (e.g., React, JavaScript, Python, Java, .NET/C#), government development tools and CI/CD concepts including SHIP/HATS, and content management systems such as Sitefinity or SharePoint Online; a Business Analysis certification (e.g., CBAP), Scrum Master, or Product Owner certification is advantageous.
• Strong analytical and problem-solving abilities, with excellent stakeholder management skills and the capacity to facilitate discussions across all levels of the organisation; a proactive, inquisitive mindset with the ability to code and iterate during planning sessions is essential.

Clarence Khoh
R1552376

Responsibilities

• Conduct discovery sessions, interviews, workshops, and workflow mapping with business teams to identify AI opportunities.
• Translate business pain points into AI-ready problem statements, hypotheses, success metrics, requirements, user stories, and acceptance criteria.
• Lead the scoping and coordination of AI POCs and MVPs, from opportunity framing to prototype validation and pilot recommendation.
• Partner with technical teams, vendors, and business users to design AI-enabled workflows and solutions.
• Coordinate UAT, pilot feedback, test scripts, evaluation rubrics, and validation reports.
• Analyze results from POCs/MVPs and recommend whether solutions should be scaled, refined, paused, or discontinued.
• Prepare business cases, PRDs, process maps, delivery plans, risk logs, decision papers, and stakeholder updates.
• Support responsible AI adoption by ensuring appropriate human oversight, data handling, disclosure, quality checks, and policy compliance.
• Develop user guides, SOPs, training materials, and change management support for AI-enabled workflows.
• Stay updated on AI tools, media industry use cases, and emerging best practices, and translate these into practical recommendations for Mediacorp.

Requirements

• 5 years of experience in business analysis, product analysis, digital transformation, AI/data projects, consulting, or technology-enabled process improvement.
• Strong experience in stakeholder engagement, requirements gathering, workshop facilitation, process mapping, and documentation.
• Experience supporting POCs, MVPs, pilots, UAT, Agile delivery, or product development.
• Ability to structure ambiguous business problems and translate them into clear solution requirements and testable success criteria.
• Good understanding of generative AI, LLMs, AI agents, automation, chatbots, analytics, or enterprise AI tools.
• Strong communication skills, with the ability to explain AI and technology concepts to non-technical stakeholders.
• Comfort working across business, product, engineering, data, vendor, governance, and leadership teams.
• Experience in media, broadcast, digital content, newsroom operations, creative production, marketing, advertising, or commercial workflows.
• Hands-on experience with ChatGPT, Claude, Gemini, Copilot, and other commonly used AI tools, as well as AI prototyping tools, prompt engineering, low-code automation, dashboards, or agentic workflows.

Airbus is looking for a Corporate Security Manager Asia Pacific (APAC) for the Airbus Corporate Security department in Asia.

We are a multifunctional team with a comprehensive security portfolio. We protect our employees, our property, and our products through the application of technical, personnel, and organizational security measures. Furthermore, we act as the interface to various external government and government-related organizations for Airbus.

We are organizationally linked to Corporate Security and report into both, the regional Airbus HQ in Singapore and into Corporate Security, headquartered in Toulouse, France.

Corporate Security APAC is responsible for the entire Asia Pacific region which covers 11 countries in which Airbus and its affiliates are represented.

Your Role

• Our mission - Guide, Protect and Strengthen Airbus

• This is our core mission. It requires us to focus inward to protect all Airbus assets using a risk-based approach, but also to guide, together with Divisions and Airbus’ functions, when it comes to Security compliance, business opportunities or in times of crisis. We must always focus first on protecting Airbus’ employees, workplaces, information systems, data, industrial assets, supply chain, and of course our products and services, especially where Security impacts people's safety. To do so, our federated model needs to be strengthened and priorities need to be adapted to the capabilities of federated functions.

• We are looking for a strategic and proactive Corporate Security Manager to oversee our regional security posture. This isn't just about "locks and badges"—we need a leader who can weave security into the very fabric of our corporate culture. You will be responsible for defining the long-term security strategy, governing risk, and leading high-impact projects that protect our people, assets, and reputation.

• The ideal candidate balances a "big picture" mindset with the tactical ability to execute complex projects and influence behaviour at every level of the organization.

• As a Corporate Security Manager you will be responsible and accountable for the following:

Primary Responsibilities
 

1. Strategic Governance & Regulatory Compliance

• Ensure the organization meets or exceeds standards set by national authorities (e.g., Part IS (Information Security), NIS2 Directive (Directive (EU) 2022/2555), General Data Protection Regulation (GDPR), etc.) and ensure that Airbus internal requirements and baselines are implemented and rolled out. Furthermore to evaluate local regulations to ensure continued compliance.

• Represent the company in security forums and maintain active liaisons with an external security network and (where possible) intelligence agencies.

• Govern the Airbus International Security Operating Model (ISOM), ensuring that security is treated with the same rigor as safety.

• Develop and execute a multi-year APAC Corporate Security Strategy aligned with business objectives.

• Identify emerging threats and trends to ensure the organization remains resilient in a shifting global landscape.

• Advise senior leadership on security risks, providing data-driven insights to support executive decision-making.

• Establish and maintain a robust Security Governance Framework, ensuring compliance with local and international regulations.

• Lead comprehensive risk assessments and business impact analyses to prioritize resource allocation.

2. Security Projects & Innovation

• Lead the implementation of advanced screening technologies related to the Airbus Trusted Workforce Project, identify use cases for new technology in the security perimeter to increase efficiency and establish a strong network with Airbus cross divisional corporate stakeholders.

• In relation to the Airbus BPRO (Business Project Registration Office) culture ensure security by design for any new corporate application

• Oversee the end-to-end lifecycle of Airbus security infrastructure projects (e.g., crisis management software, travel security applications etc).

• Manage project budgets, vendor relationships, and cross-functional teams to deliver solutions on time and within scope.

• Evaluate and integrate emerging security technologies (AI-driven monitoring, biometrics, etc.) to modernize the physical and procedural security stack.

3. Security Awareness & "Informed Culture"

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

• Act as the primary ambassador for security, conducting workshops, simulations, and internal communications.

• Build a network of "Security Champions" across different departments to decentralize vigilance.

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

4. Crisis Management & Response
4.1. Crisis Framework & Readiness

• Business Continuity Planning (BCP): Develop and maintain the security components of the corporate BCP, ensuring the Airbus Security Teams are enabled to maintain "minimum viable operations" during a security-related disruption.

• Crisis Management Organization: Serve as a primary coordinator within the regional and local Singapore Crisis Management Team (CMT), coordinating all the Airbus CMT response between HQ stakeholder, regional management team and Airbus CMT functions, and external authorities.

4.2. Tactical Incident Response

• Threat Assessment: Lead the immediate evaluation of natural disasters, insider threats, terror / amok escalations, or "Cyber-Physical" attacks on Airbus systems.

• In case of major events / disaster, lead the emergency and contingency first response operations.

• Outstation Evacuations: Design and execute emergency extraction and evacuation plans for staff and assets in high-risk regions during sudden geopolitical shifts or civil unrest.

4.3. Simulation & Training

• Tabletop Exercises

• After-Action Reviews

Other Duties

• You are very familiar with the assets, industrial processes, Airbus business models, logistics and supply chain of Airbus and develop a strong relationship with the country management teams, country & site security teams, procurement, HR, Legal and Compliance and many other functions.

• You work closely with third party suppliers and other users of Airbus sites to ensure they act in accordance with the Airbus security policies and practices

• Threat Management, establish and maintain an intense network with all related Corporate Security Functions, national and international security bodies (NGO & GO)

• Investigation, loss prevention and anti fraud management. Establish and maintain a network and processes to protect, detect and react.

• Promote a security culture throughout all Airbus APAC based organizations and shape a business oriented operational model for all security teams.

• You promote, operate, and continue to improve the Performance Culture within Airbus APAC Security based on Airbus Operating System (AOS)

• Strong stakeholder management among all Airbus Affiliates in the Asia Pacific Region

Personal & Interpersonal Skills

• Availability: Must be able to participate in a 24/7 on-call rotation for global emergency response.

• Good understanding of needs and requirements of an industrial production, maintenance, training, sales and customer service organization.

• Crisis management experience

• Excellent communication and organisational skills with an ability to analyse and assess complex issues.

• Complementary skills in risk management and emergency planning is essential.

• Language: Fluent in English

Qualification & Professional skills

• Master or Bachelor Degree in a security relevant sector (i.e. degree in Information security or related field)

• Experience: 3+ years in security, with at least 2 years specifically within Aviation or Aerospace.

• Experience: Proven experience in Incident Command Systems (ICS) or similar emergency management frameworks.

• Deep familiarity with the National Aviation Security Program (NASP) and international civil aviation conventions.

• Expertise in Security Governance Programs, Risk Management / Risk Mitigation, Crisis and Emergency Response Management, Project Management.

• High emotional intelligence and the ability to maintain "calm under pressure" while making split-second, high-stakes decisions.

• A strong background in Security Management with experience in Corporate Security of the commercial or industrial sector is essential.

Join the team at The Duxton Reserve Singapore as a Security Officer, where you'll play an essential role in ensuring the safety, security, and well-being of our guests, associates, and property.

In this role, you'll be responsible for maintaining a secure and welcoming environment while delivering attentive and professional service. You will monitor hotel premises, respond to security incidents, conduct regular patrols, and work closely with various departments to uphold the highest standards of safety and guest experience.  If you're vigilant, service-oriented, and committed to creating a safe and comfortable environment for everyone, this could be the perfect opportunity for you.

Key Responsibilities:

• Monitor and patrol hotel premises to ensure the safety and security of guests, associates, visitors, and assets.
• Conduct regular inspections of hotel facilities, equipment, and security systems.
• Respond promptly and professionally to emergencies, incidents, alarms, and guest assistance requests.
• Investigate and document security incidents, accidents, and unusual occurrences.
• Control access to restricted areas and manage visitor and contractor entry procedures.
• Assist in implementing emergency response and evacuation procedures when required.
• Coordinate with hotel departments and external authorities on security-related matters.
• Ensure compliance with hotel policies, safety regulations, and security protocols.
• Provide excellent customer service while maintaining a visible and approachable security presence.

Your Profile:

• Shift will be Friday & Saturday only.
• Work Hours: 10pm - 7am
• Minimum 1 year of relevant experience in security, hospitality, or a related field.
• Possess a valid Security Officer licence issued by the relevant authorities in Singapore.
• Strong observation, problem-solving, communication, and interpersonal skills.
• Able to remain calm and respond effectively in emergency situations.
• Customer-focused with a professional appearance and positive attitude.
• Basic computer literacy in MS Office applications and incident reporting systems.
• Prior experience in the hotel or hospitality industry will be an advantage.
• WSQ security certifications and relevant safety training will be preferred

•You will be responsible for end-to-end delivery of enterprise data and analytics solutions leveraging traditional and modern Data architecture. Experience with Financial Crime Analytics, Finance & Credit Risk Analytics, Credit Scoring & Decision systems, Retail & Wholesale Datamarts will of advantage

•The role spans requirements analysis, solution design, testing, implementation, and production support ensuring high-quality, scalable, and compliant data platforms that support advanced analytics and AI initiatives.

Key Responsibilities

•Lead end-to-end solution delivery for data and analytics across the full SDLC.

•Analyze business and regulatory requirements, translate them into scalable solution designs & provide estimations.

•Communicate complex technical and architectural concepts to business and senior stakeholders in a clear, simplified manner.

•Review and approve test strategies, functional test cases, and data validation approaches.

•Manage risks and issues related to scope, data quality, regulatory commitments, and delivery timelines.

•Participate in product and platform evaluations (RFPs, PoCs) for data, analytics, and AI tooling.

•Partner with production support team to conduct root cause analysis, resolution, and preventive controls.

•Lead innovation and modernization initiatives, including data discovery, cataloguing, governance, and AI enablement.

•Drive productivity, efficiency & quality improvements across delivery and operational processes.

•Ability to design data architectures supporting NLP and AI-driven analytics.

FUNCTIONAL SKILLSETS

Analytics Domains

•Financial Crime Analytics Transaction Monitoring, Customer Due Diligence, Sanctions & Payments Screening

•Finance & Credit Risk Analytics Financial reconciliation, Allocation, Performance management, Regulatory and Management reporting, Credit risk exposure, NPL, Counterparty risk, Basel & IFRS9 input variables

Enterprise Data, Analytics & Unstructured Data Enablement

•Proven experience delivering large-scale analytics platforms within financial services spanning structured, semi-structured, and unstructured data

•Strong capability in requirements analysis and functional design for analytics use cases involving Transactional data, Investigator narratives, Case notes and alerts, Policy & Customer communications documents

•Experience defining data quality, governance, lineage, and reconciliation controls for both structured and NLP-derived datasets.

Unstructured Data & NLP-Enabled Analytics

•Ability to define data architectures and data flows that ingest, curate, and govern unstructured and semi-structured data within enterprise data platforms.

•Experience translating business requirements into NLP-enabled analytical use cases, such as Text classification and categorization, Entity & relationship extraction, Risk indicator identification, Summarization of alerts, cases, or documents

Knowledge Graph & Relationship Based Analytics

•Ability to design and govern an enterprise knowledge layer defining relationship taxonomies, entity resolution rules, and linkage logic

•Ability to translate use cases into relationship driven analytical designs, such as Network based risk identification, Hidden association and indirect exposure analysis, Related party and concentric risk detection

Requirements

Data Platforms & Architecture

•Open table formats: Apache Iceberg, Delta Lake, Apache Hudi

•Distributed processing & query engines: Spark, Trino/Presto, Hive

•Cost optimization strategies: tiered storage, lifecycle management, workload governance

Programming & Analytics

•SQL, BTEQ, GCFR

•Python (Pandas, NumPy)

•BI & visualization tools: Power BI, QlikSense

Data Integration & Quality

•Informatica suite: PowerCenter, BDM, IDQ, Enterprise Data Catalogue

•Data ingestion patterns: batch, CDC, streaming

•Data validation, quality controls, and reconciliation frameworks within environments

Governance, Risk & Compliance

•Data modelling, critical data elements, regulatory reporting

•Fine-grained data access controls (row-level, column-level, masking)

•Metadata management, lineage, and impact analysis

•Compliance with BCBS 239, MAS, AML/CFT, and internal data standards

Big Data Platforms

•Cloudera Hadoop distribution: Hive, Impala, Spark, Iceberg, Trino

As a Digital Business Analyst, you will support the Chief Information Officer (CIO) and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

What You Will Be Working On

· Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

· Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

· Evaluate and recommend technologies (including AI tools), aligning with government's technology directions and WOG central solutions, through hands-on experimentation.

· Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

· Ensure system readiness for deployment and analyse the impact of changes.

· Assist the CIO in identifying digital transformation opportunities.

· Define product vision, roadmap, and objectives aligned with business strategy.

· Communicate product strategies and use data to inform decisions.

What We Are Looking For

· Degree in a relevant IT field with 4+ years of experience in IT business analysis, solution design, and testing.

· Experience in at least one full software/product development cycle (Agile preferred).

· Strong analytical, problem-solving, and influencing skills.

· Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

· Proactive, motivated, and inquisitive mindset.

· Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

· Business Analysis certification (e.g., CBAP).

· Past development or consulting experience.

· Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

· Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#) will be an advantage.

· Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

· Experience working with Agile tools such as Figma, Miro, or JIRA

· Experience facilitating workshops, focus groups, and sprint reviews

· Knowledge of data analytics and product metrics

· Certification such as Scrum Master or Product Owner is a plus

· Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration

· Experience to rapid application development platforms such as OutSystems

· Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms

· Singaporean only

Overview

Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.

This role supports a 24x5 low-latency electronic FX trading platform used by global banks, buy-side institutions, corporates, liquidity providers, and prime brokers. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.

This is an excellent opportunity for someone with experience in an electronic trading environment who is looking to deepen their knowledge of FX markets, FIX connectivity, Linux, and low-latency trading systems.

Responsibilities

• Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
• Provide real-time support across trading activity, platform connectivity, APIs, and market data.
• Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
• Use Linux and command-line tools to review logs, investigate incidents, and support issue resolution.
• Monitor trading, market data, client connectivity, and system dashboards throughout the trading session.
• Perform daily and weekly pre-market system health checks to ensure platform readiness.
• Identify, triage, document, and escalate operational or technical issues promptly.
• Monitor market integrity, including crossed or off-market pricing and value-date issues.
• Liaise with liquidity providers, institutional clients, sales, technology, and operations teams to resolve trading-related issues.
• Support new client onboarding, FIX certification testing, connectivity checks, and production-readiness activities.
• Maintain clear and accurate incident records, client communications, and regional handovers.
• Contribute to process improvements, operational documentation, and platform resilience initiatives.
• Participate in holiday and weekend coverage rotations when required.

Requirements

• Bachelor’s degree or equivalent educational background.
• Approximately 2–3 years of experience in an electronic trading, financial markets, trade support, application support, or technical support environment.
• Experience working within a trading environment, with a good understanding of both market activity and trading systems.
• Hands-on experience with FIX protocol is required.
• Hands-on experience with Linux and command-line tools is required.
• Basic understanding of electronic trading, FX markets, market data, liquidity, or exchange-traded products.
• Strong troubleshooting and problem-solving skills in a fast-paced, time-sensitive environment.
• Excellent written and verbal English communication skills.
• Confidence communicating with institutional clients and internal technical stakeholders.
• Ability to document issues clearly and manage multiple priorities during live trading hours.
• Smart, proactive, composed, and eager to develop into a subject matter expert.

Working Arrangement

• Hybrid arrangement: four days onsite and one day working from home.
• Standard coverage is aligned to the Asia trading session, typically 7:00 PM–3:00 AM ET.
• The role also participates in Sunday market-start coverage, which may require an earlier start than the usual shift.
• Flexibility may be required during major incidents, heightened market activity, public holidays, or weekend coverage rotations.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role for our client in Singapore which is a leading global investment bank. The Data Centre Capacity Engineer is responsible for capacity planning and management across data centres and network equipment rooms.

This role ensures sufficient space, power, and cooling are available to support current operations and future growth, while maintaining resilience, compliance, and cost efficiency.

Key Responsibilities

Capacity Planning & Management

• Plan and manage data centre and network room capacity covering space, power, and cooling.
• Develop short‑, medium‑, and long‑term capacity forecasts based on IT demand and growth projections.
• Support phased load planning (e.g. IT load ramp‑up by phase).

Infrastructure Assessment

• Evaluate electrical infrastructure including UPS, transformers, PDUs, generators, and redundancy (N, N+1).
• Assess cooling infrastructure such as CRAH/CRAC units, chillers, and cooling towers to support projected IT loads.
• Identify capacity constraints, single points of failure, and mitigation options.

Design & Setup

• Support data centre and network room design, layout, and rack planning.
• Review and validate load calculations for electrical and cooling systems.
• Ensure new deployments align with data centre standards and best practices.

Tools & Inventory

• Maintain accurate capacity data in DCIM and asset management tools (e.g. Nlyte, Remedy).
• Validate inventory accuracy and ensure alignment between physical assets and system records.

Governance & Operations

• Support Method of Procedure (MOP) reviews related to capacity upgrades and changes.
• Work closely with Operations, Facilities, Network, Hosting, and Governance teams.
• Provide input to vendor designs, tenders, and technical reviews.

Reporting & Stakeholder Management

• Produce regular capacity reports and dashboards for management.
• Communicate risks, constraints, and recommendations clearly to stakeholders.

Required Skills & Experience

• Strong understanding of data centre power and cooling infrastructure.
• Experience in capacity planning for data centres and network rooms.
• Familiarity with redundancy concepts and resilience standards.
• Experience with DCIM and asset management tools.
• Ability to work across IT, facilities, and vendor teams.

Preferred Qualifications

• Background in data centre operations, facilities engineering, or infrastructure planning.
• Experience supporting large‑scale or regulated enterprise environments (e.g. financial institutions).