General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As a property leader, you are responsible for all aspects of the operations, including guest and employee satisfaction, financial performance, and sales and revenue generation for the hotel.

Responsibilities

• Monitor guest feedback on Revinate and TripAdvisor to benchmark hotel performance and identify improvement opportunities
• Handle escalated guest complaints and lead service recovery processes to maintain high satisfaction levels
• Conduct weekly and monthly property inspections to ensure operational standards and maintenance progress
• Oversee preventative maintenance activities to ensure timely completion and minimize disruptions
• Implement and enforce best practices in guest service to enhance customer experience consistently
• Manage completion of key property initiatives, including capital projects and refurbishments, ensuring quality and timeliness
• Lead the annual business planning process, aligning operational goals with financial targets
• Prepare, present, and drive achievement of the hotel’s annual Operating Budget, Sales and Marketing Plan, and Capital Budget
• Support key corporate client management and participate in new client acquisition alongside the sales team
• Assist sales efforts for key contracts and prospects as needed to support revenue growth
• Ensure accurate financial record-keeping through collaboration with the finance team and timely reporting
• Enforce full compliance with Standard Operating Procedures (SOPs), policies, procedures, and service standards
• Facilitate effective and timely communication regarding hotel policies and procedures across teams
• Build owner loyalty by proactively managing expectations and delivering consistent business results

Required competencies and certifications

• Diploma or Degree from an accredited university in hospitality, tourism management, or a related field
• Minimum 4-5 years’ experience in a management role such as Executive Assistant Manager, Rooms Division Manager, Operations Manager, or Director of Sales

General Manager | Waste Management

• Office Location: Jurong East Singapore
• Working Hours: Mon – Fri 8am – 5pm, Sat 8am - 12pm
• Monthly Salary: Base up to $12000 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a provider of engineering and maintenance, repair, and overhaul (MRO) solutions. It supports industries such as offshore, marine, and energy by delivering fabrication, repair, and engineering services. The organization is recognized for its capabilities in structural work, precision manufacturing, and its commitment to safety and sustainable practices.

Responsibility

• Oversee daily operations of the waste management facility, ensuring efficiency across collection, transportation, processing, and disposal.

• Develop and implement strategic plans, policies, and procedures to drive long-term improvements in waste management and recycling.

• Manage budgets and financial performance, preparing reports and forecasts while identifying opportunities for growth, cost reduction, and revenue generation.

• Establish and track KPIs to monitor operational progress and staff performance.

• Ensure regulatory compliance, safety standards, and sustainability best practices through audits, inspections, and corrective actions.

• Lead and manage a multidisciplinary team, fostering a positive work culture, setting performance goals, and promoting continuous improvement through feedback and process optimization.

Requirement

• Minimum Degree in in environmental science, Engineering, Business Administration, or a related field
• Minimum 5 year of experience in waste treatment or industrial plant operations, with at least 2 years in a management role.
• Strong knowledge of environmental regulations, waste management methods, and recycling practices.
• Proven proficiency in budgeting, financial planning, and resource management.
• Excellent leadership abilities with strong communication and interpersonal skills to foster collaboration.
• Skilled in data analysis, decision‑making, and adapting effectively to dynamic operational needs.
• Possess a valid certification in waste management or related fields is an added advantage
• Possess a valid Singapore class 3 driving license with own transport
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

General Manager (Hazardous Waste System)

• Office Location: Jurong East Singapore
• Working Hours: Mon – Fri 8am – 5pm, Sat 8am - 12pm
• Monthly Salary: Base up to $12000 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a provider of engineering and maintenance, repair, and overhaul (MRO) solutions. It supports industries such as offshore, marine, and energy by delivering fabrication, repair, and engineering services. The organization is recognized for its capabilities in structural work, precision manufacturing, and its commitment to safety and sustainable practices.

Responsibility

• Oversee daily operations of the waste management facility, ensuring efficiency across collection, transportation, processing, and disposal.

• Develop and implement strategic plans, policies, and procedures to drive long-term improvements in waste management and recycling.

• Manage budgets and financial performance, preparing reports and forecasts while identifying opportunities for growth, cost reduction, and revenue generation.

• Establish and track KPIs to monitor operational progress and staff performance.

• Ensure regulatory compliance, safety standards, and sustainability best practices through audits, inspections, and corrective actions.

• Lead and manage a multidisciplinary team, fostering a positive work culture, setting performance goals, and promoting continuous improvement through feedback and process optimization.

Requirement

• Minimum Degree in in environmental science, Engineering, Business Administration, or a related field
• Minimum 5 year of experience in waste treatment or industrial plant operations, with at least 2 years in a management role.
• Strong knowledge of environmental regulations, waste management methods, and recycling practices.
• Proven proficiency in budgeting, financial planning, and resource management.
• Excellent leadership abilities with strong communication and interpersonal skills to foster collaboration.
• Skilled in data analysis, decision‑making, and adapting effectively to dynamic operational needs.
• Possess a valid certification in waste management or related fields is an added advantage
• Possess a valid Singapore class 3 driving license with own transport
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

Roles and Responsibilities -

• Assist in formulating the regional annual business objectives (revenue, profit, number of stores) , decompose and implement them, conduct reviews and optimizations, and promote the achievement of performance goals.
• Oversee store expansion and operations, optimize inventory turnover and service quality, and improve store efficiency; adjust the product portfolio according to local needs.
• Build and manage the local team, be responsible for staff recruitment, training and motivation, and promote cross-departmental collaboration.
• Carry out localized brand promotion and IP cooperation, maintain cooperative partnerships, and enhance brand influence.
• Strictly comply with local laws and regulations in Singapore, control operational risks, and optimize cost and budget management.
• Coordinate with the group headquarters, implement work instructions, report business progress, and handle major regional operational issues.

Requirements

• Bachelor's degree or above, with majors in business administration, retail management, etc.; along with familiarity with the Singapore retail market.
• More than 8 years of experience in retail/fast-moving consumer goods, with more than 3 years of senior management experience in overseas regions along with Singapore Retail Market
• Have successful cases in store operation, team management and performance growth, with the fast-moving consumer goods industry.
• Strong strategic thinking, execution ability and risk compliance awareness.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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• Location: West

• 5.5 days

• Basic salary up to $12k (Open to discuss based on experience)

• VB

Role Overview

As the General Manager, you will be responsible for the end-to-end management of waste treatment operations, including collection, processing, disposal, and recycling activities. You will drive operational efficiency, ensure compliance with environmental standards, and lead initiatives that enhance both performance and profitability.

Key Responsibilities

• Lead daily operations across waste treatment facilities, ensuring smooth, efficient, and compliant processes

• Develop and execute strategies to improve operational performance, reduce costs, and drive business growth

• Oversee waste collection, transportation, processing, and disposal workflows to ensure optimal efficiency

• Manage financial performance, including budgeting, forecasting, and cost control initiatives

• Establish and track KPIs to monitor operational and commercial success

• Ensure full compliance with environmental regulations and industry standards

• Drive sustainability initiatives, including waste reduction and recycling improvements

• Build and maintain strong client relationships, ensuring high levels of customer satisfaction

• Champion a strong safety culture, ensuring adherence to all workplace health and safety protocols

• Lead, mentor, and develop a high-performing team across multiple functions

• Collaborate with internal stakeholders to align operational strategies with business objectives
  

Requirements

• Bachelor’s degree in Engineering, Environmental Science, Business, or a related discipline (Master’s preferred)

• Minimum 5 years of experience in waste management or related industries

• Transport is required as this role required frequently heading outdoor for meeting.

• Strong understanding of waste treatment processes, environmental regulations, and sustainability practices

• Proven track record in managing operations, budgets, and team performance

• Solid analytical and problem-solving skills with the ability to make data-driven decisions

• Excellent leadership, communication, and stakeholder management capabilities

• Relevant certifications in waste management or environmental practices will be an advantage
  

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

-Responsible for pre and post contract documentation.

-Responsible for taking off measurement and preparation of tender submission.

-Responsible for handling running project.

-Assist and perform all tasks assigned by respective superior.

-Prepare materials take off for procurement and production

-Evaluation and certification of subcontractor's progress payments and variation claims (include any deduction to be made).

-Involve in project budgeting, finalisation of account with subcontractors and client

-Preparation of monthly progress claim to Consultant.

-Preparation of variation orders for submission

-Able to work independently & Systematic

-Willing to learn attitude with good communication skills

-Proactive, meticulous and able to meet tight deadlines

• Diploma/Degree in Quantitative Surveying or related area

• Total work experience: 2+ years for experience in quantity surveying

• Total relevant experience: 2+ years for experience in quantity surveying

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Reports to the Project Manager.

Handle progress claims, VO and finalization of project accounts.

Liaise and establish rapport with consultants, quantity surveyors, architects and developers Certification of claims for sub-contractors and suppliers for progress payment and finalization of accounts.

Handle purchasing including but not limited to calling for quotations, negotiations, etc.

Any ad-hoic duties as assigned.

Requirements

Degree / Diploma in Building / Quantity Surveying / Civil / Structural Engineering.

3 to 5 years’ relevant experience with the contractors.

Candidate with experience in Civil Engineering works will also be considered.

Good Pay + Good allowance + Good Bonus

• Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Authorize and organize the establishment of major departments and associated senior staff positions
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Manage finances or budget
• Develop, implement and analyze budgets
• Lead and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models
• Human resource planning and development

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

Company Overview

At Shinya Izakaya, we offer a cozy setting to enjoy authentic Japanese dishes like sushi, sashimi, and sizzling skewers. With fresh ingredients and bold flavors, we bring the true essence of izakaya dining to your table.

Job Summary

Ensure operational excellence to drive local and global business growth aligned with company expansion plans, leveraging extensive overseas experience, especially in China, for new partnerships in Singapore.

Responsibilities

• Collaborate with the Group CEO to develop and execute strategic plans that meet organizational goals within budget and timelines
• Set KPIs and design expansion and operational improvement strategies to support business growth
• Assist in evolving existing brands or developing new dining concepts to maintain market relevance
• Identify and evaluate strategic business opportunities including joint ventures, mergers, acquisitions, and partnerships for company expansion
• Deliver timely, accurate, and comprehensive reports on company operational performance
• Lead and motivate a high-performance management team to achieve sales, profitability, and business objectives
• Provide daily leadership to ensure service operations align with the company’s mission and core values
• Recruit, develop, and retain motivated food and beverage professionals to support aggressive expansion plans
• Oversee all restaurant operations to ensure smooth and efficient functioning
• Define and implement processes and monitoring systems to maintain high standards of food quality and service
• Measure and evaluate the effectiveness of internal and external operational processes to drive continuous improvement

We are seeking a high-energy, experienced to oversee the operations of our three Thai restaurant outlets. You will be responsible for maintaining the authenticity of our brand, ensuring consistent food quality across all locations, and driving profitability. The ideal candidate balances a "boots-on-the-ground" leadership style with high-level strategic planning.

Key Responsibilities

1. Operational Excellence & Quality Control

• Conduct regular site visits to all three locations to ensure brand standards, service speed, and Thai hospitality are consistent.

• Enforce strict food safety and sanitation protocols (HACCP/Local Health Dept standards).

• Coordinate with Head Chefs to ensure recipe adherence and ingredient consistency.

2. Financial Management

• Oversee P&L for all outlets; manage labor costs, COGS (Cost of Goods Sold), and wastage.

• Develop and implement local marketing strategies to drive foot traffic and delivery sales.

• Monitor inventory levels and negotiate with suppliers for bulk-buy discounts across the group.

3. People & Leadership

• Recruit, train, and mentor Restaurant Managers for each outlet.

• Foster a positive work culture that celebrates Thai culture and excellent customer service.

• Manage scheduling and performance reviews for senior staff.

4. Customer Experience

• Monitor online reviews and guest feedback, implementing corrective actions when necessary.

• Ensure the physical environment (decor, music, lighting) reflects our brand identity at every location.

Requirements

• Experience: 2+ years in a Multi-Unit Manager or Area Manager role within the F&B industry.

• Cuisine Knowledge: Strong familiarity with Thai cuisine and service culture is highly preferred.

• Business Acumen: Deep understanding of restaurant financial reporting and KPI tracking.

• Logistics: Ability to travel frequently between the three outlets.

• Soft Skills: Excellent conflict resolution skills and the ability to lead diverse teams.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend and public holiday

Job Summary

The Managing Director / General Manager will be responsible for defining and driving AdvanzIT’s overall business strategy, growth roadmap, profitability, and operational excellence across Singapore and the wider APAC region. This role will lead company building across strategic partnerships, customer acquisition, team expansion, business planning, service delivery oversight, and project execution.

The position requires a hands-on business leader who can scale a young but ambitious organization into a trusted, profitable, and high-growth regional systems integrator focused on Data Center, Enterprise IT, and Audio-Video & Collaboration solutions. The role will be accountable for year-on-year revenue growth, margin improvement, customer trust, organizational capability, and building Singapore as the regional headquarters for Southeast Asia expansion.

Key Responsibilities

1. Business Strategy and Regional Growth

• Define and drive AdvanzIT’s short-term and long-term business strategy for Singapore and Southeast Asia.
• Build and execute annual and multi-year business plans aligned to revenue growth, profitability, market expansion, and capability development.
• Identify new market opportunities, industry verticals, strategic accounts, and expansion priorities across Southeast Asia.
• Position AdvanzIT as a trusted regional systems integrator with strong differentiation in Data Center, Enterprise IT, and AV solutions.
• Lead the company toward sustainable year-on-year business growth while maintaining financial discipline and operational control.

2. Revenue Growth and Customer Acquisition

• Drive new customer acquisition across enterprise, hyperscale, commercial, industrial, and channel-driven opportunities.
• Develop and nurture executive relationships with key customers, consultants, project stakeholders, and strategic accounts.
• Own business growth targets including revenue, gross margin, net profitability, pipeline conversion, and account penetration.
• Personally lead strategic sales pursuits, large opportunities, and key customer negotiations.
• Ensure a strong sales engine with consistent pipeline generation, opportunity qualification, solution positioning, and closure discipline.

3. Partnerships and Ecosystem Development

• Develop strategic partnerships with OEMs, distributors, technology vendors, service partners, and regional delivery partners.
• Strengthen AdvanzIT’s presence and credibility with global and regional partners across Singapore and Southeast Asia.
• Identify partnership-led growth models including subcontracting, services partnerships, market access partnerships, and regional capability alliances.
• Negotiate and maintain commercially sound, scalable, and high-trust partner relationships that support growth and profitability.

4. Business Goal Setting and Execution

• Set clear annual, quarterly, and functional goals for sales, delivery, operations, partnerships, finance alignment, and team growth.
• Translate strategic objectives into measurable execution plans for the leadership and operational teams.
• Establish performance accountability across business functions through structured reviews, dashboards, and operating rhythm.
• Drive a high-performance culture focused on ownership, execution speed, customer success, and profitable growth.

5. Hiring and Organization Building

• Build AdvanzIT Singapore into a strong regional headquarters by hiring and developing high-quality talent.
• Lead workforce planning to expand technical, sales, project, services, and operations teams in line with business growth.
• Recruit key leaders and high-potential professionals who align with company culture, growth ambition, and customer focus.
• Strengthen organization structure, roles, reporting lines, and talent capability to support Southeast Asia expansion.
• Create a culture of accountability, teamwork, business ethics, technical excellence, and customer-first thinking.

6. Operations Management

• Oversee day-to-day business operations to ensure efficiency, responsiveness, governance, and scalability.
• Drive cross-functional coordination across sales, procurement, finance, projects, services, and customer support.
• Ensure business operations support profitable delivery, cash flow discipline, customer satisfaction, and risk control.
• Continuously improve internal processes, business systems, controls, and reporting mechanisms to enable scale.

7. Services and Project Team Leadership

• Provide leadership oversight to services, implementation, and project delivery teams.
• Ensure projects are delivered with quality, accountability, commercial discipline, and customer satisfaction.
• Build a delivery organization capable of executing projects across multiple countries in Southeast Asia.
• Review project risks, resource planning, customer escalations, milestone tracking, and delivery performance.
• Ensure services and project teams are aligned with company growth objectives, customer expectations, and margin goals.

8. Profitability and Financial Discipline

• Own the company’s growth with profitability, not just topline expansion.
• Monitor revenue, gross margins, project margins, cost controls, overhead planning, and overall business health.
• Work closely with finance and operations teams to improve forecasting, collection discipline, payment planning, and cash flow management.
• Ensure that scale-up plans are financially responsible and aligned with sustainable business outcomes.

9. Market Presence and Brand Leadership

• Represent AdvanzIT in front of customers, partners, OEMs, consultants, and industry stakeholders.
• Build the company’s market credibility as a futuristic, innovative, and dependable regional technology partner.
• Support branding, thought leadership, and strategic visibility initiatives that strengthen regional market presence.
• Champion AdvanzIT’s reputation as a high-value systems integrator delivering end-to-end solutions and lifecycle support.

Key Performance Indicators

• Year-on-year revenue growth
• Gross profit and net profitability improvement
• New customer acquisition and strategic account wins
• Regional expansion progress across Southeast Asia
• OEM and partner relationship growth
• Headcount growth and talent quality in Singapore
• Project delivery performance and customer satisfaction
• Cash flow discipline and operational efficiency
• Pipeline strength, conversion ratio, and order bookings
• Organizational maturity and execution capability

Candidate Profile

• Proven leadership experience in Systems Integration, Data Center, Enterprise IT, AV, or related technology services industries
• Strong track record in business growth, P&L ownership, and profitable scaling of operations
• Deep experience in strategic partnerships, customer acquisition, and regional business development
• Strong ability to build and lead cross-functional teams including sales, operations, projects, and services
• Experience managing complex customer relationships and high-value business opportunities
• Strong commercial, financial, and operational decision-making capability
• Entrepreneurial mindset with the ability to build, scale, and lead in a high-growth environment
• Strong understanding of Southeast Asia markets, especially Singapore-led regional operations
• Excellent leadership, negotiation, communication, and stakeholder management skills

Preferred Experience

• 20+ years of experience in technology, infrastructure, systems integration, or project-led services businesses
• Experience leading multi-country business expansion in APAC
• Strong OEM, distributor, and enterprise customer network
• Prior experience in Data Center, Enterprise IT, AV/Collaboration, or critical infrastructure environments
• Experience building a company or business unit from growth stage to scale

Leadership Expectations

• Lead with vision and execution discipline
• Build a profitable, scalable, and respected regional business
• Create trust with customers, partners, and employees
• Drive business growth while strengthening operational maturity
• Build AdvanZIT Singapore into a strong Southeast Asia-focused company with long-term market presence

About the Role
Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion’s layered past. Each room tells its own story of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong - where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration.

Every gathering is a weave of moments, places, and people.

At the heart of this house of hospitality, every detail – from service flow to guest experience – is carefully orchestrated to create something seamless and memorable.

As an Assistant General Manager, you are a key driver behind this rhythm, supporting the General Manager of the Bar & Studio in overseeing daily operations while ensuring excellence across service, team performance, and overall ambiance. You lead with both presence and purpose – guiding the team, anticipating needs, and upholding the highest standards at every touchpoint. Balancing operational oversight with a strong focus on people, you play an integral role in shaping a positive culture, strengthening guest relationships, and ensuring the venue continues to evolve with consistency and care.

This role is suited for those who are hands-on, commercially aware, and confident in leading from the floor and bringing together team, service, and experience into one cohesive whole.

This position as an Assistant General Manager will report to General Manager (Bar).

Responsibilities

Operations Management

• Oversee day-to-day bar operations to ensure smooth and efficient service

• Maintain the highest standards for cleanliness, ambiance, and service quality

• Ensure compliance with health, safety, and alcohol regulations

• Manage opening and closing procedures

Team Leadership & Development

• Supervise, rain, and motivate service staff and bartenders

• Assist in recruitment, onboarding, and scheduling of staff

• Conduct regular briefings and performance feedback sessions

• Foster a positive, professional, and high-performing team culture

Guest Experience

• Deliver and uphold exceptional customer service standards

• Handle guest feedback, complaints, and special requests professionally

• Build relationships with regular guests and VIPs

Financial & Inventory Management

• Assist in managing budgets, costs, and revenue targets

• Monitor daily sales, labour costs, and operational expenses

• Minimize wastage and prevent stock discrepancies

Administrative Duties

• Assist with reporting, documentation, and compliance requirements

• Coordinate with suppliers and external partners

• Step in as acting GM in the absence of the General Manager

Requirements

• 3–5 years of experience in bar or hospitality management

• Strong knowledge of cocktails, spirits, and bar operations

• Proven leadership and team management skills

• Excellent communication and problem-solving abilities

• Financial acumen and experience with cost control

• Experience in a premium or high-volume cocktail bar

• Certification in hospitality or bar management

• Wine & spirits knowledge (e.g., WSET Cert or equivalent is an advantage)

• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.