Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

Location: Tuas, Singapore

Job Purpose:

To support shift operations in the Solution Preparation team, including buffer/solution preparation, equipment cleaning (parts washer), sterilization (autoclave), and assemblies preparation, ensuring compliance with GMP, safety, and production requirements.

Key Responsibilities:

Solution Preparation:

• Execute buffer/solution preparation activities per SOPs and batch records
• Perform dispensing, mixing, filtration, and transfer

Equipment Cleaning (Parts Washer):

• Operate washer cycles and monitor performance
• Ensure cleaning verification and clean hold time (CHT) control

Sterilization (Autoclave):

• Operate autoclave and ensure sterile hold time (SHT) compliance
• Record and review sterilization cycle data

Assemblies Preparation:

• Prepare tubing, filters, and components
• Ensure proper labeling and readiness

General Operations:

• Maintain GDP documentation
• Perform line clearance and report deviations

Shift Pattern:

• 8am to 5pm (Mon-Fri) or
• 12-hour rotating shift including weekends/public holidays

Qualifications:

• ITE/Diploma in Biotechnology, Chemical Engineering, or related field

Skills:

• Basic GMP knowledge, attention to detail, teamwork, ability to work in cleanroom

Key Expectations:

• Strong compliance mindset, accuracy, reliability

Brief Summary:
We are seeking an IT Systems Engineer to oversee both cloud and on-premise systems, ensuring seamless operations and robust security compliance. Join us in maintaining and enhancing our internal IT infrastructure.

Responsibilities:

• Manage and monitor internal IT systems, encompassing cloud environments (Microsoft 365/Azure) and on-premises servers.
• Perform hands-on server administration, including installation, configuration, patching, and performance monitoring.
• Act as the administrator for Microsoft 365 and on-premise Exchange systems.
• Support daily IT operations while ensuring system availability, security, and compliance with ISO 27001 standards.
• Maintain accurate, up-to-date documentation of systems, configurations, and procedures.
• Participate in IT projects as assigned.
• Undertake any additional tasks as directed by the supervisor.

Requirements:

• Diploma in Computer Science or a related field.
• Proven experience in managing and supporting Microsoft 365 systems and Microsoft Windows Server.
• Strong ability to diagnose, troubleshoot, and resolve server and internal IT system issues.
• Capable of collaborating with users at various levels.
• Good working attitude and disposition, with the ability to think creatively and work under pressure.
• Competent in working both independently and effectively within teams.
• Office-based work environment.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

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Duty：

• Responsible for end-to-end quality assurance of IPTV/OTT software products (such as set-top box applications, backend services, etc.), including developing and implementing comprehensive testing strategies and plans.

• Deeply understand product requirements and designs, independently design, write, review, and execute efficient and comprehensive test cases covering functional, interface, performance, and compatibility aspects.

• Conduct front-end and back-end testing (including UI/UX, API interfaces, and core business logic), accurately identify, document, track, and verify software defects.

• Design and execute interface testing, proficient in using relevant interface testing tools.

• Proficient in using Android Debug Bridge (ADB) for device connection, log capture, file operations, performance monitoring, and other testing support tasks.

• Capable of log analysis and network packet capturing (e.g., Wireshark), enabling quick identification and diagnosis of complex issues.

• Design, execute, and monitor performance testing, analyze performance bottlenecks, and evaluate system stability and reliability under high load.

• Maintain close communication with domestic and international clients, development teams, and product teams, and clearly report on testing progress, risks, and quality status.

• Participate in testing process optimization to improve testing efficiency and product quality.

• Able to accept short-term, frequent business trips both domestically and internationally (especially in project-related regions) to support on-site testing, client communication, and issue resolution.

Requirements：

• Bachelor's degree or higher, preferably in Computer Science, Software Engineering, Communication Engineering, or a related field.

• At least 3 years of software testing experience, with mandatory experience in the IPTV/OTT industry or similar audio/video streaming domains.

• Proficient in software testing theories, processes, and methodologies; familiar with agile development practices.

• Good ability in test case design and execution, capable of independently testing complex modules.

• Solid experience in front-end (Web/App UI interaction) and back-end (service logic, data) testing.

• Extensive interface testing experience, proficient in using at least one mainstream tool such as Postman, JMeter, or SoapUI.

• Proficient in common Android ADB commands, able to effectively apply them for testing support and troubleshooting.

• Skilled in log analysis techniques (e.g., Android Logcat) and network packet capture tools (e.g., Wireshark) for issue diagnosis.

• Experience in performance testing, familiar with performance testing concepts, tools (e.g., JMeter, LoadRunner), and result analysis methods.

• Familiar with common Linux command-line operations.

• Familiarity with defect management tools (e.g., JIRA, Zentao) and test case management tools (e.g., TestLink, Xray, qTest).

• Knowledge of common network protocols (e.g., HTTP/HTTPS, TCP/IP, UDP, RTSP, RTP) and streaming protocols (HLS, DASH).

• Basic understanding of database operations (SQL).

• Candidates with foundational knowledge in front-end technologies (HTML, CSS, JS) or back-end programming (e.g., Java, Python) are required.

• Clear and professional verbal communication with overseas clients and writing technical documentation and test reports.

• Good logical thinking and analytical skills, able to quickly learn complex systems.

• Excellent communication, coordination, teamwork, and sense of responsibility.

• Proactive, resilient under pressure, and skilled at resolving unexpected issues during testing.

• Candidates with experience in overseas project collaboration or customer support are required.

• Familiarity with specific IPTV/OTT middleware or platforms (e.g., Mediaroom, Android TV, RDK) is a plus.

• Experience in automation testing (UI/interface) is a plus.

• Able to accommodate domestic and international business travel requirements.

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Solutions Engineer
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Analyse project specifications, drawings, and client requirements to design compliant HVAC and building system solutions.
• Perform system sizing, equipment selection, and prepare Bills of Materials (BOM).
• Conduct site surveys and technical assessments to gather necessary design data.
• Support pre-sales activities by working closely with Sales teams on technical clarifications and solution proposals.
• Prepare and submit technical proposals, compliance documents, and supporting materials for tenders.
• Review tender requirements and ensure all technical submissions meet project and regulatory standards.
• Coordinate with internal teams to validate solution feasibility and technical assumptions.
• Support system testing, commissioning, and performance verification activities.
• Troubleshoot and resolve technical issues related to HVAC / building systems (hardware and software), providing both on-site and remote support when required.
• Prepare technical documentation, deliver training, and contribute to knowledge sharing and continuous improvement initiatives.
• Support cross-functional collaboration between Sales, Engineering, Project Management and After-Sales teams.
• Participate in technical meetings, design reviews, and client presentations.

APPLY NOW!!!

• Diploma/ Degree in Mechanical Engineering, Electrical Engineering, or a related discipline.
• Understanding of HVAC systems and building services systems is an added advantage.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiar with AutoCAD and/or BIM tools for design review and interpretation.
• Knowledge of testing, commissioning, and system performance validation is a plus.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83560 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Position Summary

The Electrical Simulation Engineer is responsible for product package electrical simulation. 

Candidates with semiconductor packaging experience are encouraged to apply for this position. 

Responsibilities 

• Conduct simulation on SiPi and High speed digital area in component & system level 

• Conduct simulation on RF, EMI, EMC, in component & system level 

• Provide comments and recommendation to product design and process optimization 

• Provide electrical input to mechanical simulation for thermal and stress analysis. 

• Prepare the simulation reports with data analysis and recommendation. 

• Other ad-hoc activities assigned by the reporting manager. 
  

Requirements

• Minimum Master's Degree in electrical engineering or similar discipline.
• Prior experience in electrical simulation within semiconductor industry is preferable.
• Experience in handling internal and customer projects.

• Hands-on skills on EDA tools:

1. ANSYS: Siwave, Q3D, HFSS, Circuit, etc.
2. Cadense: PowerSi, PowerDC, ExtractIM, Clarity, etc.
3. Keysight: ADS, etc.

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.

Job Description & Requirements

Are you curious about the advancement of technology that enable millions of devices to be created on a single silicon chip the size of your finger? Are you pursuing to become a wafer fabrication expert in a fully integrated process chain? Look no further as UMC Process Integration Engineer position is the perfect fit for you.

UMC Singapore is expanding its production capacity and will build the first 22-nanometer production line in 'Garden City' Singapore. We are looking for Process Integration Engineer to maintain customer production by ensuring stable wafer quality and on-time wafer delivery through process integration and daily management. This position provides excellent opportunities for growth and development.

Responsibilities

• Introduce customer's new product to FAB and support in new product's tape out procedures to ensure pilot success.
• Improve new Product yield and ensure mass production inline, WAT and CP yield stable
• Define standard operation procedure for daily job
• Co-work with module engineers to solve production related issues. (inline, WAT, yield and reliability...)
• Co-work with module engineers to develop customized process to meet customer special requirement

Qualifications

• Possess at least a bachelor's degree in Electronic Engineering, Electrical Electronic Engineering, Physics, Material Science
• Study in specialized in wafer chip or related semiconductor course
• Possess good communication skills
• Possess good time management skills as well as a strong sense of commitment
• Semiconductor device process engineer background is preferred
• Semiconductor foundry experiences is preferred

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates.
• Installing/de-installing/extending/relocating/testing all carrier circuits to the network hardware.
• Installing/de-installing/relocating all patch cabling for systems and network hardware.
• Installing/de-installing/relocating all Data Center hardware.
• Assist with the coordination of cabinet power, circuit and patch infrastructure installations with various facilities, electrical and communications vendors.

Skills/Requirement

• Experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments.
• In-depth knowledge of complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol is a must.
• Excellent communication and writing skills are a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem-solving techniques and associated experience in system, data center facilities and telecommunications.
• Experience with project management.
• Financial Services industry knowledge is a plus.

Responsibilities

• Execute patching activities across RHEL and Windows Server environments.
• Deploy security patches and ensure compliance with organizational standards.
• Manage patch schedules, baselines, and maintenance windows.
• Support physical, virtual, clustered, and cloud-based server infrastructure.
• Utilize tools such as Tanium and BMC True Sight for patch deployment and automation.
• Troubleshoot patching issues and coordinate with infrastructure, engineering, and application teams.
• Manage change, incident, and problem records via ServiceNow.
• Maintain patching documentation, runbooks, and operational procedures.
• Support weekend maintenance and patching activities when required

RequiredSkills & Experience

• Experience with Red Hat Enterprise Linux (RHEL) and/or Windows Server administration.
• Strong understanding of patch management processes and best practices.
• Experience in enterprise-scale server environments.
• Hands-on experience with ServiceNow and ITSM processes.
• Strong troubleshooting, analytical, and communication skills.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

We are currently hiring for Network Engineer who can manage wired and wireless network access infrastructure; and support Data Centre network operations

1. Administer and support network infrastructure including network routers, switches, wireless access points, LAN controllers, AAA servers and encryptors
2. Respond and diagnose tickets related to network access and performance issues
a. Service and close support tickets to relocate or add client endpoints wired network access
b. Service and close support tickets to resolve client endpoints' wireless access
3. Troubleshoot, triage and resolve client endpoints' 802.1Xauthentication/authorization access issues and escalate, if necessary, L2 andL3 issues
4. Monitor availability of network access and provide immediate response and/or investigation to system alerts
5. Troubleshoot and assist with root cause analysis of incidents replacing failed network components
6. Support and perform routine automation tasks to ensure compliance for secure configuration, configuration backup management and routine firmware upgrades/updates
7. Manage operational activities and implement changes
8. Track network equipment support lifecycle, procure and support refresh activities to project closure and payment
9. Track equipment maintenance support agreements and telco circuits contracts, procure contract renewal and make payment
10. Support project teams in the delivery of wider IT services.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Mechanical Engineer (Construction & Manufacturing)

Job Summary

The Mechanical Engineer is responsible for designing, developing, installing, and maintaining mechanical systems and equipment used in construction projects and manufacturing operations. This role ensures efficiency, safety, reliability, and compliance with industry standards while supporting project execution and production performance.

Key Responsibilities

Design & Engineering

• Design mechanical systems such as HVAC, piping, pumping systems, and industrial machinery.
• Prepare engineering drawings, layouts, and technical specifications.
• Perform calculations for load, stress, and material selection.
• Select appropriate equipment and materials based on project or production requirements.

Project Management (Construction)

• Oversee installation of mechanical systems at construction sites.
• Coordinate with civil, electrical, and project teams to ensure proper integration.
• Monitor project timelines, budgets, and contractor performance.
• Review and approve contractor drawings and work plans.

Manufacturing & Plant Operations

• Maintain and troubleshoot mechanical equipment such as compressors, conveyors, gearboxes, pumps, and turbines.
• Support production teams to improve machine efficiency and minimize downtime.
• Implement preventive and predictive maintenance programs.

Installation & Commissioning

• Supervise installation, testing, and commissioning of mechanical systems.
• Ensure systems are functioning as designed before handover.
• Identify and resolve defects during commissioning.

Maintenance & Reliability

• Develop maintenance schedules and SOPs for machinery and equipment.
• Conduct root cause analysis for equipment failures.
• Recommend upgrades or modifications to enhance performance and lifespan.

Health, Safety & Compliance

• Ensure all mechanical systems comply with safety standards and codes (e.g., ASME, ISO, local regulations).
• Conduct risk assessments and implement safety measures.
• Participate in audits, safety inspections, and incident investigations.

Cost Control & Efficiency

• Optimize mechanical systems to reduce operational costs and energy usage.
• Support budgeting and cost estimation for projects and maintenance activities.
• Identify opportunities for process improvement and cost savings.

Documentation & Reporting

• Maintain technical documentation including drawings, manuals, and maintenance records.
• Prepare reports on project progress, system performance, and maintenance activities.

Qualifications

Education

• Bachelor’s degree in Mechanical Engineering or a related field.

Experience

• 2–7 years of experience in mechanical engineering within construction or manufacturing industries.
• Experience with industrial equipment and project execution is preferred.

Technical Skills

• Knowledge of mechanical systems (HVAC, piping, rotating equipment, etc.).
• Proficiency in design software (AutoCAD, SolidWorks, or similar).
• Understanding of thermodynamics, fluid mechanics, and materials engineering.
• Experience with maintenance strategies and reliability engineering.
• Familiarity with industry standards and codes.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Good project management and organizational skills.
• Attention to detail and commitment to safety and quality.

Key Performance Indicators (KPIs)

• Equipment uptime and reliability
• Project completion within budget and schedule
• Reduction in mechanical failures and downtime
• Maintenance cost efficiency
• Safety compliance and incident reduction

Working Conditions

• Combination of office (design/planning) and fieldwork (construction sites or manufacturing plants).
• Exposure to noise, heat, heavy machinery, and industrial environments.
• May require travel, shift work, or extended hours depending on project or production needs.

Job Description:

o Cybersecurity System Maintenance

- Regularly monitor and maintain security tools, firewalls, antivirus software, and intrusion detection/prevention systems (IDS/IPS)

o Incident Response Support

- Assist in identifying, investigating, and responding to security incidents, providing first-level troubleshooting and documentation

o Liaise with technology vendors for escalation where required

o Vulnerability Management

- Conduct regular vulnerability assessments and patch management to ensure systems remain secure

o Security Audits

- Support security audits by gathering and preparing necessary logs and reports. Ensure compliance with security best practices and regulatory standards

o Collaboration

- Work closely with IT teams, network engineers, and other stakeholders to implement security measures and support operational needs

o Documentation

- Maintain detailed documentation on security procedures, incidents, and the overall state of cybersecurity environment

Skill Sets:

o Able to lead a team of engineers to fulfil Day 1 and Day 2 functions

o Strong analytical skills and attention to detail

o Ability to work independently and manage multiple tasks simultaneously

o Excellent communication skills, both written and verbal

o Team-oriented with a strong customer service mindset

o Experience in either one of the multiple cyber security domain eg. (Endpoint protection, Network Security, IAM)

o Certifications in CISSP or equivalent would be advantageous

o Operational experience in Container Security and Key Management is a plus

· At least 3 years relevant working experience

· MRT/LTA project experience is an advantage

· Assist Project Manager on project matters.

· Coordinate with subcontractors, supervisors and clients on site matters.

· Execute, monitor and ensure the project completed on time.

· Maintain work quality according to specification and requirement.

· Check drawing for accuracy and completeness for construction.

· Maintain inspection records of works, materials and all completed works.

· Implement cost control measures to meet project budget.

Ensure the site operations comply with project quality plan, environmental and occupational safety and health.

Company Overview

Vinova is an award-winning development company specializing in mobile, web, and enterprise applications. Since 2010, it has served global clients in IoT, blockchain, fintech, and ecommerce, delivering quality products through passionate collaboration and cutting-edge technology.

Job Summary

We are seeking a DevOps professional passionate about end-to-end software delivery and exploring new technologies. Join a cross-functional team focused on quality, automation, and enhancing user experience in software delivery.

Responsibilities

• Design and implement secure, reliable, and scalable systems to support software delivery
• Build, maintain, and monitor development pipelines to ensure quality, security, and rapid deployment
• Automate deployment, monitoring, and operational processes to streamline development operations
• Collaborate effectively within cross-functional agile development teams to deliver software solutions
• Provision and manage multiple application environments to enable efficient application deployments
• Drive continuous improvement in software delivery through build automation, test automation, and CI/CD practices
• Set up application monitoring and actionable alerts to support development team operations
• Automate system operations processes including backup, recovery, and patching

Required competencies and certifications

• Experience working with modern web application technologies such as Node.js and ReactJS
• Proficient in software version control workflows using Git
• Experience working with cloud platforms such as Amazon AWS
• Solid understanding of Continuous Integration and Continuous Delivery (CI/CD) concepts
• Skilled in DevOps tools including Jenkins, Atlassian Bamboo, Terraform, Ansible, Chef, Puppet, and shell scripting
• Familiarity with Agile methodologies such as Scrum and Extreme Programming

Preferred competencies and qualifications

• Familiarity with container technologies such as Docker
• Knowledge of network administration including VLAN, subnets, routing, proxies, load balancers, and DNS configuration
• Working knowledge of complex web hosting components including firewalls, load balancers, web servers, application servers, and database servers
• 3 to 5 years of relevant working experience preferred
• Personal traits: independent, self-driven, curious, and open to new ideas