Total 17,413 Full-time customer experience manager job vacancies

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities :-

• Manage the full spectrum of project execution in terms of cost, schedule and quality
• Responsible for project cost control, project planning and implementation
• -Identity priorities and tasks and develop the organization structure to assure executions of tasks, by providing clear direction on methods, time frame and schedule to achieve the stated goals
• Ensuring project quality and identity risk management and develop mitigation plan
• Regular updating and reporting of project performance, progress and analysis
• Monitor performance indications and client contractual requirements
• Deeply involved in improving engineering and procurement to enhance competency
• Communicate with the client's representatives continuously regarding project progress and areas of concerns
• Establish beneficial partnership with customers, sub-contractors and vendor

Requirements :-

• Degree in Engineering (Civil) or equivalent.
• At least 10 Years of management experience of project management
• Experienced in ground treatment works Prefabricated Vertical Drain (PVD), bridge works and others Infra works.
• Experience in ground slab construction process & piling works.
• Experience in Building Information Modeling (BIM) process it is an advantage
• Good knowledge and understanding of project accounting
• Dynamic, resourceful, committed and result oriented
• Familiar with Microsoft Project, Microsoft Excel, Autocad.

Perks & Benefits

• Open culture
• Personal development opportunities

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
• Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
• Proficient in English (written & verbal) and Mandarin is preferred.
• Strong analytical thinking, commercial sense, and structured planning skills.
• Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

• Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
• Develop long-term partnerships with major clients, while identifying new business opportunities.
• Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
• Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
• Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
• Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
• Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
• International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Dental and Spectacle benefits
• Product Gift
• Birthday Leave

Finance Manager

Job Summary

We are looking for a Finance Manager to manage and oversee the daily finance operations of the company. This role is responsible for supervising the finance team, especially Accounts Payable and Accounts Receivable, ensuring accurate accounting records, timely month-end closing, proper reconciliations, cashflow monitoring, and compliance with internal controls.

The Finance Manager will report to the Finance Controller and act as the key person managing the execution of finance operations.

Key Responsibilities

Finance Operations

• Manage the daily finance operations of the company.
• Supervise and guide the Accounts Payable and Accounts Receivable team.
• Ensure accounting transactions are recorded accurately, completely, and on time.
• Review payment requests, supplier invoices, customer invoices, receipts, credit notes, and accounting entries.
• Ensure proper supporting documents and approvals are obtained before processing transactions.
• Monitor AP, AR, bank, cash, accruals, prepayments, and general ledger activities.
• Ensure finance operations follow company policies, SOPs, approval matrix, and internal controls.

Accounts Payable and Accounts Receivable

• Review supplier statement reconciliations and AP ageing.
• Monitor payment schedules and ensure payments are properly prepared.
• Review customer aging, collection status, and overdue accounts.
• Ensure customer receipts are properly recorded and allocated.
• Follow up on unmatched receipts, billing issues, credit note requests, and e-invoice related issues.
• Support intercompany billing, reconciliation, and related company transactions.

Bank, Cashflow and Reconciliation

• Review bank reconciliations and ensure reconciling items are resolved promptly.
• Monitor daily or weekly cash position.
• Prepare and monitor short-term cashflow forecast.
• Highlight cashflow concerns, large upcoming payments, overdue collections, or abnormal transactions.
• Ensure cheque receipts and bank-in matters are handled promptly.

Month-End Closing and Reporting

• Coordinate monthly closing activities and ensure deadlines are met.
• Review monthly account schedules and reconciliations.
• Review accruals, prepayments, AP, AR, bank, intercompany, and other balance sheet schedules.
• Assist in preparing monthly management reports and supporting schedules.
• Analyze major variances, unusual balances, and financial trends.
• Support year-end audit preparation and liaise with auditors when required.

Compliance and Internal Control

• Support SST, e-invoice, tax, audit, and statutory compliance matters.
• Ensure proper documentation and filing of accounting records.
• Identify control gaps, process weaknesses, or recurring errors.
• Recommend improvements to finance processes, workflows, and reporting.
• Escalate major issues, risks, or non-compliance matters to the Finance Controller.

Team Management

• Assign tasks and monitor the performance of finance team members.
• Provide guidance, coaching, and training to AP and AR staff.
• Ensure finance team members complete their daily, weekly, and monthly tasks on time.
• Build a disciplined, accurate, and accountable finance operations culture.
• Ensure proper backup arrangements within the finance team.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Accounting, Finance, or related field.
• Professional qualification such as ACCA, CPA, CIMA, MICPA, or equivalent will be an added advantage.
• Minimum 5 years of relevant finance/accounting experience, preferably with experience supervising a finance team.
• Experience in managing AP, AR, bank reconciliation, month-end closing, and financial reporting.
• Good understanding of accounting standards, internal controls, SST, and basic tax compliance.
• Experience with ERP/accounting systems. Experience with Odoo will be an added advantage.
• Good leadership, communication, problem-solving, and analytical skills.
• Able to work independently, meet deadlines, and manage multiple priorities.
• Detail-oriented, responsible, and hands-on.

Preferred Qualities

• Strong ownership of finance operations.
• Able to identify problems and follow through until they are resolved.
• Comfortable working with both senior management and operational team members.
• Willing to improve processes and reduce manual or repetitive work.
• Practical, organized, and disciplined in documentation and follow-up.
• Good team leader who can guide junior finance staff.

Why Join Us

• Opportunity to be part of a growing technology company.
• Exposure to regional finance operations and group-level reporting.
• Opportunity to improve finance processes, systems, and controls.
• Work closely with the Finance Controller and management team.
• Supportive environment for professional growth and continuous improvement.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

職位描述

生產協調員

• 確保生產部門能夠按時向客戶交付產品。
• 為Ham先生製定生產計劃，每日記錄各生產部門的產量。

購買者

• 隨時注意生產部門的物料（油墨、底板、紙箱、膠水、輸送帶、包裝材料等），在缺貨前及時訂購，以確保生產順利進行。
• 訂購新材料/備品前，請先製作供應商比較表。只有獲得Ham先生的批准才能下單。
• 準備好發給供應商的採購訂單，並請Ham先生/Ashton先生簽名。跟進採購訂單，確保物料準時到貨。

行政

• 每週/每月為Ham先生和銷售團隊準備報告。 （每週銷售報告、每月實際銷售報告、每月合約報告、每月庫存報告、Aeon發貨報告…等等）
• 收到客戶採購訂單後，準備銷售訂單，以便 Evon 建立生產作業單。
• 在 SQL 中準備出貨單和發票。
• 每次出貨後，更新共享文件中的庫存餘額。
• 每次收到已完成的作業單時，都要將庫存資訊輸入到 SQL 系統中。
• 隨時監控庫存餘額，確保有足夠的庫存進行出貨；如果庫存不足，則必須進行生產。
• 獲取客戶/供應商詳細資訊以開設新帳戶。 （請客戶/供應商填寫新的申請表，並附上表格9或商業文件）
• 收到新品牌訂單時，在 SQL 中建立新的庫存代碼。
• 管控零用現金。

物流協調員

• 安排準時送貨。
• 透過永旺系統接收永旺採購訂單，並透過B2B系統預訂永旺配送中心出貨。 （每月2-3次）
• 請確保運費低於我們的運費成本。

福利待遇：

• 遵守雪蘭莪州所有公共假期。
• 5天工作
• 門診福利（全科醫生和牙科）
• 員工保險（GHS 和 GTL）
• 年假
• 喪假和喪親補償
• 提供在職訓練
• 員工購買

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

職位描述

職責：

• 負責辦理與海關及其他相關部門有關清關的所有手續。
• 管理貨運代理活動，確保進出口貨物及時清關。
• 每日前往港口處理自訂文件提交。 （如有需要）
• 透過連接埠系統監控和更新容器
• 監控倉庫和港口的裝卸情況（如有需要）
• 辦理進出口手續（例如報關所需的K1/K2/K4/K8/K9/ZB1/ZB2許可證）
• 熟悉 EDI、大港網和港口 VGM 提交
• 與客戶和代理商溝通，提供正確的HS編碼，並根據詢問提供關稅/稅額建議。
• 及時提供報告和適當的分析
• 確保正確填寫文件並更新系統

教育/經驗/技能需求：

• 應徵者至少需持有SPM、文憑或高級/高等/交通運輸或同等學歷。
• 至少有 2-3 年貨運業務工作經驗，並精通皇家海關程序。
• 必備技能：較強的口頭溝通和表達能力、自律性、電腦操作能力、簡報準備和報告撰寫能力。
• 英語和馬來語聽說讀寫能力俱佳
• 願意在充滿挑戰的環境中工作
• KEK憑證是一項額外優勢

要求

• 至少1-2年貨運代理、物流、報關或其他類似行業的相關工作經驗。
• 我們鼓勵有強烈學習意願的候選人申請。
• 具備良好的問題解決能力和工作動機。
• 願意出差拜訪客戶/供應商。

任務與職責：

• 建立、維護和加強與現有/潛在客戶的關係。
• 協調和監控出貨活動，確保及時向客戶提供出貨狀態更新資訊。
• 處理提單/空運單等運輸單據。
• 推廣公司物流服務和解決方案，以增強業務成長機會。
• 與內部和外部利害關係人（包括客戶、運輸公司、貨運代理、船公司等）密切合作，以確保順利完成貨物運輸。
• 履行管理層不時分配的其他職責。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療索賠
• 法定福利，如公積金、社保、年假等

職位：客戶服務（進出口）

地點：巴生港總部

薪資：每月2500至3500令吉

職責：

• 始終以客戶為中心，並按照標準指南迴答客戶的詢問。
• 確保貨運預訂和貨物運輸計劃符合客戶要求並遵循既定流程。
• 能夠處理空運/海運出境拼箱/整箱/指定貨運。
• 與承運商聯絡，確保貨運資料的準確性，並及時向承運商提交貨運單。
• 能夠與內部和外部客戶建立富有成效的工作關係。
• 能夠預見並識別問題。系統地分析問題，並提出有效的解決方案或替代方案來解決問題。
• 支持並與團隊成員緊密合作，以確保客戶供應鏈的順利進行和及時執行。
• 安排和協調運輸/貨運/運輸事宜。
• 跟進代理商和收貨人對到貨貨物的處理情況，確保貨物順利運輸。
• 處理和準備運輸單據（例如：提貨單/提貨單、稅務發票、到貨通知）。

教育/經驗/技能需求：

• 候選人必須至少擁有SPM、文憑或高級/高等/應屆畢業生學歷，市場行銷、物流/運輸或同等專業的文憑。
• 至少有 2-3 年航運和貨運代理行業的工作經驗，尤其是貨運代理經驗。
• 必備技能：較強的口頭溝通和表達能力、自律性、電腦操作能力、簡報準備和報告撰寫能力。
• 英語、國語和馬來語聽說讀寫能力俱佳。

好處 ： -

• 年終獎金
• 年度增量
• 委員會
• 醫療的
• 停車處

Are you someone who enjoys building relationships, opening doors and creating business opportunities?

AZEO is looking for a commercially driven Business Development Manager to help expand our Learning & Development (L&D) and Talent Development Solutions business across SMEs and growing organisations.

This role is ideal for someone who thrives on networking, partnerships, business growth and pipeline building — someone who naturally connects people, opportunities and growth.

What You’ll Be Driving:

• Build and grow a strong pipeline of qualified business opportunities
• Open doors with business owners, HR leaders and decision-makers
• Build strategic partnerships and referral channels
• Generate leads through networking, referrals, LinkedIn and business engagement
• Represent AZEO at networking sessions, business events and client engagements
• Identify market opportunities and growth segments
• Collaborate with our consulting team to turn opportunities into impactful business solutions

You’ll Thrive Here If You:

• Love networking and relationship building
• Enjoy creating opportunities instead of waiting for them
• Are commercially minded and growth-driven
• Enjoy strategic business development more than hard selling
• Thrive in a young, fast-paced and entrepreneurial environment

What We’re Looking For:

• Minimum 5 years of experience in Business Development, B2B Sales, Partnerships or Client Relationship Management
• Experience in corporate training, HR consulting, professional services, HR tech or related industries is an added advantage
• Strong networking and stakeholder engagement skills
• Comfortable engaging business owners and decision-makers
• Possess own transport and willing to travel for business engagements

Why Join AZEO?

At AZEO, we partner organisations to strengthen people capability, leadership development, team effectiveness and organisational growth through practical, business-driven solutions.

Think Big. Start Small. Learn Fast. Do Better.

Perks & Benefits

• Incentives/Performance Bonus
• Flexible working hours
• Teambuilding/Company trip

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave

工作職責

1）日常採購活動管理：

• 根據專案進度和需求，為現場訂單提供支援。
• 根據標準作業規程和ISO品質管理系統要求準備採購訂單。
• 與專案團隊協作，解決專案訂單、材料和機械相關問題。

2）供應商關係與談判：

• 管理與供應商、承包商和廠商的關係。
• 協商價格、交貨時間以及條款和條件。
• 依照標準作業規程 (SOP) 和品質、環境、安全和健康文件的要求，維護供應商資料庫和記錄。

3）協調與合作：

• 與專案人員協調，確定並滿足專案特定的採購需求。
• 與合約部門合作，索取投標報價，並取得必要的材料詳情、數量和圖紙。

4）品質保證和預算管理：

• 確保所有採購的物品均符合所需的品質標準和規格。
• 編製成本估算並管理與採購活動相關的預算。

5）流程改善和合規性：

• 不斷努力改進採購系統和流程。
• 依照品質、環境、安全、健康與安全管理系統的要求，執行各項政策、程序與指令。
• 根據 ISO 標準，基於風險和機會評估，制定並執行行動計劃。
• 在組織內部推廣流程方法、以風險為基礎的思考方式和生命週期觀點。
• 確保遵守法律及其他適用要求。

6) 執行直屬上級指派的其他任何職務。

工作要求：-

• 最低學歷要求為SPM/商業管理、管理或相關領域的文憑。
• 至少3年採購/供應經驗，最好是在建築業。
• 能夠有效地尋找、評估供應商並與之談判。
• 了解建築材料和施工工藝者優先考慮。
• 具備電腦操作能力，精通微軟辦公室軟體及SQL系統。
• 具備較強的談判、溝通和人際交往能力，並擁有高度的誠信。
• 能夠獨立工作並有效率地管理採購活動。

福利待遇

• 開放文化
• 個人發展機會

職責：

• 透過電話、電子郵件、WhatsApp 和現場諮詢等方式處理客戶詢問。
• 聯繫潛在買家並安排銷售洽談
• 根據需要協調展廳參觀和現場預約。
• 準備報價單、預訂表格和銷售文件
• 追蹤預訂、貸款審批和SPA簽署進度
• 管理銷售工具包
• 支援行銷活動、產品發布和銷售活動
• 在內部系統中維護準確的客戶和銷售記錄
• 協調內部團隊和外部各方的文件工作
• 根據安排履行一般行政和臨時性職責

要求：

• 行銷、商業或相關領域的文憑/學位
• 歡迎應屆畢業生申請
• 具備銷售、行銷和房地產銷售流程的基本知識
• 熟悉數位行銷和市場趨勢
• 良好的溝通、談判和客戶服務技巧
• 分析能力強，做事有條理，注重細節
• 具備團隊合作精神，態度靈活正面。

福利待遇

• 佣金和獎金
• 開放文化
• 個人發展機會

客戶關係經理（RM）在管理與商家的關係中起著至關重要的作用。

該職位需要與包括營運、財務和IT在內的各個部門合作，以…

為商家提供無縫體驗。

工作職責

銷售及經銷商招募

 直接商家拓展：直接與商家洽談、談判並簽約，以滿足個人化需求。

銷售額和交易量目標。

 拓展經銷商網路：尋找、招募與引進獨立經銷商、銷售代理，

並與通路夥伴共同擴大市場覆蓋範圍。

 推動銷售執行：管理並激勵您的經銷商網絡，使其持續交付成果

他們的商家註冊量和交易量KPI。

關係管理與投資組合成長

 與商家、經銷商和合作夥伴保持強大、值得信賴的關係，以防止客戶流失。

 與主要商家和合作銀行建立並維持牢固的關係，確保

滿意度和忠誠度。

投資組合成長、產品推廣及追加銷售

 協助向商家交叉銷售和向上銷售其他產品和服務。

 鼓勵商家註冊更多產品與服務

支援、協調和培訓

 提供專業的支持，解決商家和銀行的問詢，並確保快速提供解決方案。

影響商家流暢體驗的問題。

 與內部和外部利害關係人合作，推動終端應用、標籤流程等工作，

以及問題解決——包括終端故障、付款差異、重複收費等。

帳戶變更、帳單問題、搬遷、MDR 修訂和每月帳單

請求。

 為商家和經銷商提供培訓，確保他們熟練終端的使用方法，並且

了解新產品資訊。

 處理商家提出的終止合作請求，對無法聯繫的商家進行現場走訪，

並收取未付款項及相關費用。要求提供證明文件。

需要。

 檢查、提供發票，並收取商家維護費和利潤分成金額。

臨時任務和持續學習

 執行管理階層分配的特殊策略項目、市場分析和其他任務。

 透過持續培訓，了解最新的產業趨勢。

福利待遇

• 醫療保險
• 牙科保險