Total 17,377 customer experience manager job vacancies

We are seeking a proactive and technically strong Cloud Engineers with hands-on experience in designing, deploying, and managing cloud infrastructure. The ideal candidate should have solid knowledge of cloud platforms (AWS, Azure, or GCP), networking fundamentals, virtualization, and security best practices.

Key Responsibilities

• Design, implement, and manage cloud infrastructure solutions across public and hybrid cloud environments (e.g., AWS, Azure, GCP).
• Plan, execute, monitor, and deliver cloud migration, deployment, and infrastructure upgrade projects.
• Provision and maintain cloud resources using Infrastructure as Code (IaC) tools.
• Ensure high availability, scalability, security, and performance of cloud-based systems.
• Monitor cloud environments and ensure compliance with contractual Service Level Agreements (SLAs).
• Perform routine maintenance, patching, backup management, and disaster recovery planning.
• Implement and manage virtual networks, VPNs, firewalls, and security configurations in cloud environments.
• Collaborate with DevOps and application teams to support CI/CD pipelines and containerized workloads.
• Troubleshoot, diagnose, and resolve cloud infrastructure and network-related issues.
• Prepare technical documentation, architecture diagrams, and project reports.

Job Requirements

• Min 0 to 2 years of working experience required.
  Strong knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Experience with virtualization, hypervisors, and cloud-native services.
• Hands-on experience with Infrastructure as Code tools (e.g., Terraform, CloudFormation, ARM).
• Familiarity with containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of networking concepts including VPC, VPN, firewalls, load balancers, and routing.
• Understanding of security best practices in cloud infrastructure.
• Strong analytical and problem-solving skills with a proactive mindset.
• Excellent communication skills to engage both technical and non-technical stakeholders.
• Ability to work independently as well as collaboratively in a fast-paced environment.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

“You don’t have to be great to start, but you have to start to be great.”

– Zig Ziglar

Royal Organisation is looking for individuals from any background who is hungry to learn, creative and driven.

You will be supported, coached from scratch, and be given opportunities to reward yourself for what you have worked hard for.

YOU WILL GET

• Personalised mentorship

• Personal development workshops and skillsets

• Vibrant and closely-knitted team environment

YOU MUST BE

• A keen and humble learner

• Comfortable in promoting and communicating verbally

• Ambitious but possess strong interpersonal skills

• Creative combined with persistence and perseverance

YOU WILL BE

• Conveying the value of our client's product/services to prospective customers

• Partnering closely with the sales team to refine and deliver presentations

• Learning to handle and lead your sales team

PERKS

• Travelling opportunities

• Strive in a fully performance-based industry

Join us now to advance and become a better version of yourself!

Location: Singapore

About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key Responsibilities

• Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
• Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
• AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.

Minimum Qualifications

• Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling)
• Experience working with hyperscaler ecosystem or Cybersecurity vendors
• Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
• Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
• Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.

Strongly Preferred Qualifications (The "Good-to-Haves")

• Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
• Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
• Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
• Certifications: AWS/Azure/GCP/ Palo Alto/ISC2/ ISACA/Other Cybersecurity vendors

Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

Management Trainee — Job Scope

Purpose

• Build future frontline and mid-level managers by giving structured, rotational exposure to core business functions and leadership fundamentals.

Program Structure

• Rotations: 3–6 placements across key functions (e.g., operations, sales, customer service, marketing, finance), typically over 6–24 months.
• Learning modes: on-the-job shadowing, stretch projects, classroom/e-learning, mentorship with senior managers, regular performance check-ins.
• Outcomes: readiness to step into assistant manager/shift lead/department supervisor roles upon completion.

Core Responsibilities

• Operations: learn day-to-day workflows, KPIs, SOPs; assist with scheduling, inventory, process compliance, and continuous improvement.
• Customer excellence: handle customer interactions, resolve escalations, capture feedback, and implement service recovery.
• Sales and marketing support: participate in local sales efforts, lead-gen activities, promotions, basic CRM hygiene, and reporting.
• Financial basics: support budgeting/forecast inputs, cost control initiatives, variance checks, and profitability analysis at the unit/branch level.
• People and leadership: assist with onboarding, shift coordination, task delegation, coaching peers, and supporting engagement and safety initiatives.
• Analysis and reporting: track KPIs, prepare weekly/monthly reports, present insights and recommendations to managers.
• Projects: deliver rotation-specific projects (e.g., reduce turnaround time, improve NPS, optimize inventory), including problem definition, data analysis, implementation, and measurement.
• Compliance: learn and uphold company policies, risk, quality, and regulatory requirements relevant to each function.

Success Metrics

• Operational KPIs: service levels, cycle/turnaround time, utilization, shrink/waste, asset/fleet health where applicable.
• Customer metrics: CSAT/NPS, complaint resolution time, repeat rate.
• Financial: contribution to cost savings, margin improvement, revenue lift from assigned initiatives.
• People/leadership: team feedback, reliability in shift coverage, quality of delegation and coaching.
• Learning milestones: completion of rotation objectives, assessments, certifications, and manager evaluations.
• Project impact: quantified improvements delivered and sustainability of changes.

Skills Developed

• Business literacy: P&L basics, KPIs, workflow design, capacity planning.
• Leadership: communication, situational leadership, conflict resolution, decision-making under time/ambiguity.
• Analytical capability: Excel/Sheets, basic data analysis/visualization, problem-structuring.
• Customer orientation: needs discovery, empathy, service recovery, upsell/cross-sell.
• Adaptability and execution: prioritization, ownership, follow-through across diverse functions and environments.

Eligibility and Experience

• Education: typically bachelor’s degree (business, operations, finance, marketing, or related fields).
• Experience: internships or part-time operational/customer-facing roles preferred; fresh grads considered.
• Attributes: learning agility, initiative, teamwork, integrity, and willingness to be hands-on.

Career Path Post-Program

• Typical landing roles: Assistant Manager, Shift/Team Lead, Department Supervisor, Junior Operations/Sales Manager.
• Longer-term progression: Branch/Unit Manager, Function Manager, Area/Regional roles depending on performance and business needs.

Governance and Support

• Assigned mentor and rotation manager for each placement.
• Clear rotation charters with objectives, deliverables, and evaluation criteria.
• Midpoint and end-of-rotation reviews; capstone project and final panel assessment.

Optional Add-ons (to tailor by industry)

Fleet/asset management exposure (mobility/logistics).
Store/branch P&L ownership sprints (retail/hospitality).
Basic safety, quality, or regulatory certifications (e.g., ISO, food safety, HSSE).
Digital tools stack training (POS/ERP/CRM/BI dashboards).

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to Del•••••••@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd
Tel: 69•• •754
EA Registration Number: R24124723
EA License number: 02C4944
EA Personnel: Delwin Lim Junjie