Total 6 Director/C-Level call center job vacancies

Roles &Responsibilities

1. Build and operate the AMS overseas sales system.

2. Establish an international sales network and localized management framework.

3. Support domestic clients' global expansion initiatives.

4. Drive scalable growth of AMS international advertising business.

Skills Required
1. Proven track record in building and scaling international sales organizations from the ground up (0-to-1 experience essential).

2. Deep understanding of the global advertising technology landscape; familiarity with AMS or similar ad platform businesses strongly preferred.

3. Extensive experience in cross-border go-to-market strategy and localized sales operations across APAC and/or European markets.

4. Hands-on experience with post-merger integration, particularly in cross-cultural and multi-regional settings.

5. Strong executive presence with the ability to lead front-line teams and drive alignment across HQ and regional stakeholders.

6. Fluency in English and Mandarin to align with China HQ while leading local teams and engaging regional partners.

Overview

A global advisory firm is looking to appoint a senior commercial leader to drive its data center advisory and digital infrastructure practice across Asia-Pacific.

This role focuses on working closely with hyperscalers, colocation operators, developers, and infrastructure investors, providing strategic guidance on data center network expansion, resilience, and operational strategy.

You will play a key role in shaping how clients approach mission-critical infrastructure risk, connectivity, and long-term scalability across multiple markets.

Key Responsibilities

Data Center Advisory & Network Strategy

• Lead advisory engagements focused on data center network planning, redundancy, and performance optimisation
• Provide guidance across the full lifecycle of data center assets, from development through operations
• Support clients in aligning technical infrastructure with commercial and operational objectives
• Advise on uptime, resilience, and service continuity across multi-site platforms

Client Leadership & Industry Engagement

• Act as a trusted advisor to senior stakeholders across hyperscalers, colocation providers, and infrastructure funds
• Build and expand relationships within the data center ecosystem across APAC
• Represent the business at industry events, client meetings, and strategic discussions
• Identify and drive new opportunities within emerging digital infrastructure markets

Infrastructure Risk & Advisory

• Provide insights on risk exposure across design, construction, and operations of data center assets
• Advise clients on risk mitigation strategies linked to power, cooling, and network architecture
• Support complex projects requiring coordination across multiple stakeholders, geographies, and delivery partners
• Work closely with technical teams to bridge engineering considerations with business strategy

Commercial Strategy & Solution Development

• Lead high-value client engagements, including regional pursuits and complex solution structuring
• Develop tailored advisory strategies that integrate technical, commercial, and operational factors
• Collaborate across internal functions to deliver integrated, multi-disciplinary solutions
• Stay ahead of market trends across digital infrastructure, data center design, and network innovation

Requirements

Experience

• 8+ years within data centers, digital infrastructure, or mission-critical environments
• Strong background in client-facing advisory, consulting, or strategic business development roles
• Proven experience working with regional or multi-country projects
• Prior engagement with hyperscalers, operators, or infrastructure investors is highly advantageous

Technical & Industry Understanding

• Strong knowledge of data center operations, network design, and infrastructure systems (power & cooling)
• Understanding of service level expectations, uptime requirements, and operational reliability
• Familiarity with risk frameworks and resilience planning for mission-critical environments
• Exposure to infrastructure investment and stakeholder structures is a plus

Profile

• Commercially strong with experience leading complex client engagements or strategic initiatives
• Able to translate technical detail into clear, actionable advisory insights
• Strong stakeholder management skills across technical and executive audiences
• Entrepreneurial mindset with the ability to build and scale a regional practice

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

Director, Data Center Platform Delivery (Lifecycle | Process | Systems)

Role Focus: Process, Workflow & Playbooks

Location: Dubai (preferred, remote can be discussed)

Relocation: Open to global candidates

Seniority: Director - Senior Director

Role Overview

A global data center developer is seeking a senior leader to codify and standardize the end‑to‑end data center development and operations lifecycle. This role focuses on turning complex new‑build delivery into a repeatable playbook - defining processes, workflows, governance, and systems from early planning through design, construction, commissioning, and steady‑state operations to support scalable growth.

Key Responsibilities

1) Day Zero - Planning & Strategy

• Standardize processes for site selection, feasibility, and early‑stage decision‑making
• Integrate commercial, regulatory, sustainability, and risk inputs into structured workflows

2) Day One - Design & Construction Enablement

• Establish design and construction governance, stage gates, and delivery workflows
• Ensure builds are optimized for operability, modularity, and long‑term scalability

3) Day Two - Operating Model & Readiness

• Define operational processes, KPIs, and governance for reliability, maintenance, and capacity
• Enable data‑driven and analytics‑led operations

4) Lifecycle Playbooks & Workflow Integration

• Map and streamline workflows across planning, procurement, build, commissioning, and handover
• Create repeatable playbooks and operating models for multi‑site deployment

5) Systems & Digital Enablement

• Define and implement lifecycle systems (project controls, asset/facilities, capacity, commissioning)
• Drive integration between design, build, and operations platforms

6) Governance & Scale

• Embed risk management, compliance, and change control into workflows
• Drive continuous improvement as the platform expands

Candidate Profile

• Strong background in data centers, mission‑critical infrastructure, or large‑scale platforms
• Proven experience building processes, workflows, and operating playbooks
• Exposure across planning, design, build, commissioning, and operations
• Systems‑oriented, structured, and comfortable operating across technical and executive stakeholders
• Successfully expanded new build data center to new region/territory
• Current/Prior working experience in a data center developer / operator (core requirement)

Working Model

• Preferred: Based in Dubai
• Alternatives: Remote or Thailand‑based
• Relocation support available

If you are interested, kindly apply with your updated English CV, detailing your relevant Data Center experience. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

Senior Director - Data Center Commissioning (Cx)

Location: Thailand, Open to Relocation | Employment Type: Full-Time | Level: Senior Director

Role Overview

A global digital infrastructure organization is seeking a Senior Director - Data Center Commissioning (Cx) to lead end-to-end commissioning for large-scale data centers. This role ensures all MEP, electrical, cooling, automation, and IT systems meet design intent, global standards, and operational readiness before go‑live.

Key Responsibilities

Commissioning Leadership

• Lead strategy, planning, and execution of commissioning activities across all project phases.
• Manage pre-functional tests, functional tests, IST, FAT, and SAT for all critical systems.
• Drive system integration, sequencing, and performance verification.

Quality, Compliance & Handover

• Ensure compliance with Uptime, TIA‑942, ASHRAE, NFPA, and mission‑critical standards.
• Oversee documentation, QA processes, and client handover packages.
• Coordinate with operations to ensure a smooth transition into live environments.

Risk & Reliability Management

• Identify system risks, design gaps, and reliability issues early.
• Lead redundancy checks, failover tests, load bank testing, and thermal validation.
• Conduct root cause analysis and implement corrective actions.

Digitalization & Continuous Improvement

• Implement BIM-supported workflows, digital twins, and analytics-driven tools.
• Enhance commissioning processes through automation, metrics, and best practices.
• Drive lessons-learned programs for continuous improvement.

Qualifications

• 20+ years in commissioning for data centers or mission-critical facilities.
• Proven leadership and hands-on experience delivering complex, large-scale commissioning programs.
• Deep technical knowledge of MEP, power distribution, cooling, and automation systems.
• Strong understanding of global data center standards and compliance frameworks.
• Experience with BIM, digital twins, real-time dashboards, and analytics.
• Exceptional communication, stakeholder management, and cross-functional leadership.

Ideal Candidate

A decisive commissioning leader with technical depth, exceptional execution capability, and a passion for reliability, quality, and innovation.

If you are interested, please apply with your latest English CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

As an Associate Director in Project Management, you will lead the successful delivery of complex construction and workplace projects from inception to completion. You will be responsible for strategic planning, stakeholder management, governance, and execution, ensuring projects meet client expectations, quality standards, and budgetary targets. This role also includes portfolio oversight, team development, contributing to business growth and innovation, and overseeing invoicing processes through D-365 to ensure financial accuracy and compliance.

Key Responsibilities

Team Leadership & Development

• Mentor and develop junior project managers and team members through structured guidance, feedback, and performance reviews.
• Foster a collaborative and high-performing team culture that supports continuous learning and professional growth.
• Demonstrate inclusive leadership by recognizing diverse perspectives and encouraging open dialogue.
• Promote accountability, ownership, and ethical behavior across the team.
• Adapt coaching style to suit individual team members’ strengths, development areas, and working styles.
• Lead by example in demonstrating resilience, integrity, and a growth mindset.
• Client & Stakeholder Engagement
• Lead multidisciplinary project teams including clients, consultants, contractors, and suppliers. Serve as the primary point of contact for clients throughout all project phases.
• Facilitate effective communication and collaboration across all stakeholders through structured meetings, reporting, and documentation.
• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and successful project outcomes.

Project Strategy & Planning

• Develop and lead the overall project execution strategy, defining critical success factors and key performance indicators (KPIs).
• Drive strategic alignment of project goals with broader business objectives.
• Establish robust project governance frameworks, reporting structures, and control mechanisms for quality, safety, compliance, risk, and environmental management.

Project Oversight & Governance

• Drive executive-level reporting and performance dashboards to support strategic decision-making across leadership.
• Lead the implementation of robust project controls covering schedule, cost, risk, and change management, ensuring alignment with organizational goals.
• Provide strategic direction for design development, ensuring compliance with client requirements, regulatory standards, and corporate objectives.
• Lead end-to-end procurement processes—from tender strategy to vendor selection—ensuring transparency, governance compliance, and value creation.
• Cultivate strong partnerships with consultants and vendors to drive accountability, performance, and continuous improvement.

Financial Oversight

• Monitor project budgets and financial performance in collaboration with cost management team.
• Analyze cost drivers, manage variations, and report financial progress against budget.
• Support commercial negotiations and contract administration.
• Manage invoicing processes using D-365, including:
  • Reviewing and validating invoice data for accuracy and completeness.
  • Coordinating with finance teams to ensure timely submission and approval.
  • Tracking invoice status and resolving discrepancies.
  • Ensuring compliance with client billing requirements and internal financial controls.

Construction Oversight

• • Conduct regular site inspections to monitor safety, quality, and progress, ensuring alignment with design intent, statutory requirements, and project milestones.
  • Collaborate closely with contractors, consultants, and site teams to proactively identify and resolve construction issues.
  • Manage permitting processes and statutory submissions to ensure timely approvals.

Business Development

• • Contribute to business development initiatives, including proposal writing, client presentations, and market engagement to support growth and positioning.
  • Collaborate with internal teams to identify new opportunities, develop tailored solutions, and respond to client needs with agility and insight.
  • Demonstrate strategic thinking and commercial awareness in identifying trends, client priorities, and competitive differentiators.
  • Capture and share lessons learned, benchmarking data, and best practices to drive continuous improvement across projects and teams.

Resource Planning & Management

• Lead effective resource planning across projects to ensure timely delivery, cost efficiency, and alignment with business priorities.
• Collaborate with cross-functional teams to forecast resource needs, address skill gaps, and support team development and workload balancing.

This role will serve as a key link between Impact Forecasting’s R&D teams, Aon’s catastrophe management and broking teams, and our clients, ensuring that our technical capabilities remain closely aligned with client needs and evolving market developments.

Responsibilities

• Lead the design, development, and calibration of flood models across APAC, including fluvial, pluvial, coastal flooding and tropical cyclone related flooding.
• Develop and maintain robust, scalable modelling pipelines using scripting (primarily Python) and appropriate modelling tools.
• Work closely with Impact Forecasting R&D teams worldwide on the development, validation, and implementation of flood models, helping to drive model adoption and effective use.
• Partner with other R&D teams, analytics teams, catastrophe management teams, brokers, and clients across Asia-Pacific, the US, and Europe as needed.
• Serve as a technical point of contact for APAC flood modelling, clearly explaining model methodologies, assumptions, and outputs to both technical and non-technical stakeholders. Provide technical support and guidance to Aon broking and advisory teams on the use of Impact Forecasting models in client engagements.
• Lead and manage project teams, including planning, prioritising, and delivering modelling projects within agreed timelines and quality standards.

Requirements

• PhD or equivalent advanced degree in a relevant discipline (e.g., Hydrology, Hydroinformatics, Water Resources Engineering, Coastal Engineering, Physical Geography, Atmospheric Sciences, Statistics, Mathematics, or related fields).
• Strong foundation in hydrology and/or meteorology, with the ability to apply this knowledge to quantitative modelling; experience with large-scale climate data processing and integrating climate science into catastrophe models is an advantage.
• 3–5years of experience in technical project management and people management for country-scale catastrophe modelling initiatives.
• Advanced geospatial scripting skills, preferably in Python, with a strong focus on raster data processing.
• Working knowledge of MS SQL databases; experience with additional scripting/programming languages (e.g., R, MATLAB, C#, C++, VBA) is a strong advantage.
• Proficiency with the MS Office suite (Access, Excel, Word, PowerPoint, and Outlook).
• Strong interpersonal skills and the ability to work effectively with stakeholders at all levels across different business units.
• Excellent analytical thinking and problem-solving skills, with a strong appetite for continuous learning.
• Proven ability to work collaboratively as part of a team while also being capable of independently driving workstreams.
• Strong written and verbal communication skills in English, including the ability to clearly present complex technical concepts.