Total 2,242 Manager administration assistant job vacancies

Location: West Singapore
Industry: Manufacturing

This role is suitable for candidates who are hands-on operationally, commercially aware, and comfortable managing full-spectrum finance reporting within a manufacturing environment.

Key Responsibilities

• Lead month-end closing and financial reporting activities to ensure timely and accurate reporting

• Prepare and review journal entries, accruals, prepayments, reconciliations, and supporting schedules

• Perform financial analysis and explain key variances against budget and forecast

• Support bi-annual budgeting and periodic forecasting exercises

• Analyse business performance and provide operational finance insights to management

• Oversee daily finance operations including AP, GL, and internal finance processes

• Ensure compliance with internal controls, accounting standards, and company policies

• Coordinate and manage external audit process, including audit schedules, supporting documents, and auditor liaison

• Ensure accounts remain audit-ready and resolve audit findings proactively

• Drive process improvements, workflow optimisation, and finance digitalisation initiatives

• Support continuous enhancement of finance controls and operational efficiency

Requirements

• Degree in Accounting / Finance or equivalent

• ACCA / CPA / CA qualification preferred

• Minimum 4 years of relevant finance experience within the manufacturing industry

• Strong hands-on experience in: Budgeting & forecasting, Financial reporting, Auditing experience

• Finance operations :
  • Prior experience with SAP S/4 HANA is a must
  • Strong understanding of internal controls and compliance processes
  • Analytical, detail-oriented, and able to work independently in a fast-paced environment
  • Candidates who are operationally hands-on and commercially driven will be highly preferred

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.”

JobDescription

The Wholesale Bank function operates adynamic business model that provides financial services and solutions to helpour clients achieve their strategic business objectives. Our mission is tobecome the premier-provider of banking services and solutions for Asia-basedcommercial banking companies (small medium enterprises), large corporations,financial institutions as well as multinational corporations. Our coverageteams work in full alignment with specialised teams across Transaction Banking,Investment Banking, Global Markets and Group Retail to deliver seamlesssolutions to our clients.

JobOverview:

We are seeking ahighly motivated and detail-oriented professional to join the Group WholesaleBanking (GWB) – AFC & BRCM team. The successful candidate will support theteam head in strengthening risk governance and ensuring compliance withanti-financial crime regulations across Singapore and overseas locations.

KeyResponsibilities:

RiskGovernance & Compliance

• Assist in strengthening governance on all risk frameworks, policy, framework, ensuring that GWB comply with all applicable legislations, particularly in relation to anti-financial crimes.
• Assist in ensuring that potential risk issues highlighted by various Bank’s risk functions, such as Group Operational Risk, Group Compliance and Group Audit, are properly communicated and/or addressed within GWB.

RiskIdentification & Mitigation

• Assist in identifying emerging risks within GWB and the broader industry; propose and implement appropriate risk mitigation strategies.
• Collaborate with internal stakeholders to prioritize risk reviews based on control criticality, regulatory focus, and emerging threats.

ControlEffectiveness & Advisory

• Provide independent challenge to business units on the adequacy of existing controls.
• Review and advise on business unit policies and guidelines to ensure alignment with risk management standards.
• Support business and support units in risk identification, escalation, and remediation efforts.

StakeholderEngagement & Collaboration

• Work cross-functionally with internal stakeholders, including Group Compliance and other risk departments, to ensure coordinated and effective risk management.
• Partner with GWB Data Analytics to drive risk initiatives that enhance operational efficiency and proactive risk detection.

Monitoring &Reporting

• Monitor the effectiveness of controls through dashboards, and scorecards (e.g., AFC, risk culture, operational risk, fair dealing etc.).
• Prepare risk management reports for senior management.

ProjectManagement

• Assist in the planning and execution of projects from initiation to closure.

Oversight &Training

• Assist in providing oversight and guidance to BRCM teams in overseas locations.
• Conduct training sessions to promote risk awareness and compliance culture across the organization.

GovernanceSupport

• Secretariat support Management.

JobRequirements

Education

• Degree holder in Banking, Finance or Accounting
• Certification in anti-financial crimes, programming, data management and data analytics is preferred

Experienceand Skills

• Degree or professional qualification in business or banking/financial services related areas.
• Possesses 3 to 5 years of relevant experience, preferably in audit, regulatory compliance, or a Line 1 Risk and Control function within corporate or wholesale banking at a full-service bank. Experience in retail banking may also be considered.
• Having compliance background and good knowledge/understanding of banking and financial services laws & regulations, compliance best practices and understanding of financial products & systems would be an added advantage.
• Knowledge of local financial crime regulatory framework of South East Asia region and data analytics would be a clear advantage.
• Team player, self-driven with strong interpersonal and communication skills and able to perform well in a fast-paced and dynamic environment.
• Prior experience in stakeholder management experience.
• Resourceful, meticulous, analytical and able to work independently with excellent verbal and report-writing skills.
• Strong project management skills.
• Growth mindset
• Possess creativity and self-motivation to find solutions in an ever-evolving regulatory environment.
• Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions and resolve conflicts effectively
• Process-oriented and possesses a strategic mindset with the ability to have a holistic view

Our client is a Chemical Manufacturing MNC. Due to business needs, they are now recruiting a Assistant Finance Manager to be part of their Team for ongoing transformation projects. They are located in the West - With company transport provided

Job Description:

Budgeting & Forecasting

• Support the preparation of bi-annual budgets and periodic forecasts
• Consolidate inputs from stakeholders and validate underlying assumptions
• Analyse actual performance against budget and provide variance explanations

Financial Closing & Reporting

• Assist and coordinate month-end closing activities to ensure all deadlines are achieved
• Prepare and review journal entries (e.g. accruals, prepayments, and adjustments), trial balance, and related supporting schedules
• Ensure financial reports are complete, accurate, and properly maintained

External Audit & Compliance

• Support the external audit process, including preparation of audit schedules and supporting documentation
• Liaise with external auditors and respond to audit queries in a timely manner
• Ensure accounts are maintained in an audit-ready state throughout the year

Operations Oversight

• Support the Finance Manager in managing day-to-day finance operations (AP, GL, etc.)
• Review financial transactions to ensure accuracy, completeness, and compliance with internal policies and controls
• Proactively identify, investigate, and resolve discrepancies
• Provide guidance and support to junior team members as needed

Process Improvement & Digitalisation

• Identify process inefficiencies and drive continuous improvement initiatives
• Support finance transformation and digitalisation projects

Requirements:

• Diploma/ Degree in Accounting / Finance or equivalent
• Minimum 5 years of relevant experience in Full Set Finance
• Well versed in SAP Hana S4
• Experience in the manufacturing industry is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng

Responsibilities

• Partner with the Head of Internal Audit to shape and execute the regional IT audit plan, focusing on key technology and security risks.
• Perform risk assessments across IT infrastructure, systems, and applications to identify priority audit areas.
• Lead and conduct end-to-end IT audits, covering infrastructure, cybersecurity, access controls, and system configurations.
• Mentor and guide junior auditors, supporting knowledge development in IT audit and strengthening team capabilities.
• Evaluate the design and effectiveness of internal controls within technology environments, ensuring alignment with policies and regulatory standards.
• Identify control gaps and risk exposures, and drive follow-up actions to ensure timely remediation.
• Prepare comprehensive and well-structured audit reports, providing actionable recommendations to management.
• Coordinate and oversee audit activities across regional offices, ensuring consistency in methodology and reporting standards.
• Engage with internal stakeholders including IT, Risk, and Compliance teams, as well as external auditors and regulators where required.
• Contribute to continuous improvement initiatives, including enhancing audit methodologies, leveraging data analytics, and adopting automation tools.

Requirements

• Degree in Accounting, Finance, Information Systems, or a related field, with relevant certification (e.g. CISA or equivalent preferred).
• At least 7 years of experience in IT audit / technology risk, with strong exposure to infrastructure and IT security environments.
• Familiarity with regulatory frameworks in a financial services or MAS-regulated environment is advantageous.
• Strong stakeholder management skills with the ability to handle regional responsibilities and travel when required.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Responsibilities

• Develop and execute SEO initiatives to improve website visibility, search rankings, and organic traffic growth.
• Plan, manage, and optimise digital marketing campaigns across variousonline channels, including social media, email marketing, and paid media.
• Leverage AI-powered tools and technologies to enhance keyword research,content performance, campaign effectiveness, and marketing insights.
• Analyse website traffic, campaign performance, and user behaviour toidentify opportunities for continuous improvement.
• Work closely with content and marketing teams to ensure digital assets are aligned with SEO best practices and audience engagement goals.
• Support market-specific digital marketing activities across multiple countries, adapting strategies to suit local audiences and business objectives.
• Track industry developments, search engine algorithm updates, and emerging digital trends to maintain a competitive advantage.
• Collaborate with cross-functional stakeholders to ensure digital marketing initiatives support overall business growth and brand objectives.

Requirements:

• Proven experience in SEO, digital marketing, or performance marketing with a track record of delivering measurable results.
• Strong understanding of SEO tools, web analytics platforms, and AI-driven marketing solutions.
• Excellent analytical, problem-solving, and communication skills with the ability to interpret data and translate insights into action.
• Comfortable working in a fast-paced environment and managing campaigns across multiple markets or regions.
• Prior exposure to property, real estate, investment holding, or related industries will be advantageous.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

PostingPersonnel: Ng Jwee Ken

Ref: JOB-00423

Responsibilities:

• Assisting the Finance Manager to oversee the full finance functions.
• Develop, review and implement accounting and financial procedures and policies to ensure compliance with accounting standards and financial policies.
• Implements policies and procedures to comply with statutory requirements
• Strategically plan and monitor budget utilization and ensure compliance with accounting, tax and legislative requirements.
• Preparation of timely, complete and accurate monthly financial reports and analysis to the management
• Monitor and review credit control
• Assist in the review of financial performance
• Collaborate with auditors/inspectors from government agencies and co-ordinate audit preparations on all financial audits

.

Requirements:

• Possess a Degree in Accountancy/Finance
• Min 5 years of experience in a similar capacity
• Proficient in Microsoft Excel.
• Good interpersonal and communication skills.
• Good leadership skills.
• Strong analytical skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg

• Mon to Fri, from 8.30am to 5.15pm
• Salary is $7,000 to $8,000
• Office at: CHANGI BUSINESS PARK {Expo MRT}

Requirements:

1. Bachelor’s degree in quantity surveying or related field.

2. Minimum 10 years’ experience in quantity surveying work including coordination roles, with a proven track record of success.

Duties & Responsibilities

• Involve in the tender/project reviews for all major projects . The cost reports for these projects are to be closely reviewed and discussed with the tender/project teams to ensure accurate and complete forecasting and reporting.

• Focus on uniformity of cost reporting practices.

• Review specifications and contract conditions and propose formulated procurement strategies and contract legal strategies for the tender/pre-contract phase of all major projects

• Audit projects as requested by senior management and provide feedback 

• Assist with project commercial/legal matters

• Assist and collaborate with Financial Planning & Performance, Corporate Planning, Legal (Corporate) and Governance as needed and requested.

• Liaise with all Group Companies about meeting scheduling related to Tender submission review and meeting material submission

• Coordinate meeting schedule for project profit and loss (P/L) reviews (including project P/L feedback/analysis meeting) with all Group Companies.

• Assist to analyse the cause of gain or loss 

• Learn the new cost control system and assist with training all Group Companies’ related staffs.

• Provide guidance and mentoring to QS teams (HQ and Jobsite) to formulate strategies for procurement, head contract management, subcontract management and general administration.

• Provide training and mentoring to project teams in standard procedures, 

• Manage the development of the companies’ project controls system in line with project requirements, with an eye to always improving our reporting capabilities. This will also involve maximizing the efficiency of our project administration practices.

• Participate in Industry forums, training sessions and workshop to keep abreast of the current legislation, codes and contractual trends.

• Comply with all Group Companies’ HSE policies and processes, including innovate and participate in review of corporate policies and processes.

• Communicate and liaise with project teams to ensure all HSE responsibilities are undertaken.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Job Order ID: 1607428]

Responsibilities:

• Oversee daily operations of assigned procedural service points, including front counter services and administrative workflows.
• Partner with clinical leaders and nurse managers to resolve operational, system, and process issues in line with SOPs.
• Manage annual budgeting, financial reviews, and service development initiatives for assigned areas.
• Identify and mitigate safety risks to ensure a safe, clean, and patient-friendly environment.
• Plan and execute CAPEX and OPEX procurement to ensure operational readiness of service points.
• Drive service improvement initiatives to enhance patient experience and achieve departmental KPIs.
• Develop and implement clinical service plans to meet volume and financial targets in collaboration with clinical stakeholders.
• Coordinate licensing renewals, regulatory compliance, and audit readiness for procedural areas.
• Maintain licensing records, manage corrective action plans, and support staff compliance training.
• Manage renovation projects from planning to completion, ensuring minimal service disruption.
• Coordinate contractor handovers, quality checks, and operational readiness post-renovation.
• Support business continuity planning, SOP reviews, staff training, and downtime preparedness.
• Collaborate with transformation teams on quality improvement and operational excellence projects.

Requirements:

• Degree in any discipline.
• Minimum 3 years’ experience in the healthcare industry.
• Healthcare operations experience is an added advantage.
• Strong analytical, organisational, and problem-solving skills.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Ability to manage multiple priorities and work effectively under tight timelines.
• Proficient in Microsoft Word, Excel, and PowerPoint.

To Apply, please kindly email your updated resume to cv_Marcus@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As an Assistant Manager/Manager for the Strategic Procurement - Medical Technology department, you will be based in ALPS HQ office. This is a strategic procurement role that goes beyond transactional buying to shape long-term value creation, drive innovation, and influence how medical equipment is sourced and managed nationally. The role requires a strategic thinker who can balance clinical needs, financial sustainability, and operational excellence whilst managing complex stakeholder relationships across multiple healthcare institutions.

Key Responsibilities

Strategic Sourcing

• Develop and implement comprehensive category strategies for medical equipment across Singapore's healthcare system.

Vendor Management

• Collaborate with vendors to optimize performance in terms of cost, quality, and delivery.

Market Analysis

• Conduct horizon scanning and benchmarking of the medical technology landscape to identify trends, innovations, and cost-saving opportunities.

Stakeholder Engagement

• Actively engage with clinical and nursing champions, biomedical engineers, and other stakeholders to gather technical requirements, provide product information, and support the evaluation of products and services.

RFP Process

• Preparation and execution of Request for Proposal (RFP) processes, including supplier evaluation and selection, to achieve cost-effective procurement outcomes.

Supplier Negotiation and Selection

• Analyse total cost of ownership, identify, evaluate and drive negotiation with supplier negotiation to ensure the best value for the organization.

Compliance and Policy Adherence

• Ensure all procurement activities comply with the ALPS Procurement Manual and other relevant policies and procedures.

Coordination and Communication

• Facilitate meetings and discussions with internal and external stakeholders to ensure alignment and effective collaboration in procurement activities.

Contract Negotiation

• Lead and support contract negotiation efforts with suppliers to secure favourable terms and conditions, ensuring alignment with organizational policies, compliance requirements, and procurement objectives.

Requirements

• Diploma or Degree in logistics, supply chain management, business administration, or a related field is often preferred.

• Good verbal and written communication skills

• Proficient in MS office and Excel

• Advanced analytical and negotiation skills

• Familiarization with SAP will be an added advantage

• Positive working attitude, willingness to learn and thrives in a team environment

• Strong technical knowledge of medical equipment; backgrounds in medical equipment sales and applications, clinical engineering, biomedical technology management, or healthcare procurement will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaningful career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Job Summary:
We are seeking a detail-oriented, people-focused and results-driven Assistant Manager, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for driving service excellence and learning initiatives across Hotels and Food & Beverage operations, ensuring consistent service standards, quality delivery, and impactful training programs. You’ll play a key role in cultivating a strong service culture, enhancing guest experience, and building organizational capability through effective learning and development strategies.

Key Responsibilities:

1. Service Audits & Compliance

• Partner with operational departments to plan and facilitate service audits across Hospitality operations (Hotels and F&B).
• Analyze audit findings to identify service gaps, compliance risks, and improvement opportunities.
• Establish corrective action plans, service standards, and targeted training programs to support service quality and performance improvement.
• Ensure compliance with safety and hygiene standards across all training activities and operational processes.

2. Guest Experience & Service Excellence

• Review and analyze guest feedback from multiple platforms, including surveys, online reviews, and internal feedback channels.
• Develop and implement service improvement initiatives and action plans to enhance guest satisfaction and experience.
• Identify service-related training needs and collaborate with operational leads to deliver targeted soft skills and service workshops.

3. Learning & Development Delivery

• Partner with departments to design, review, and enhance ongoing training programs aligned with operational and business needs.
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.
• Guide and coach operational leaders in developing effective on-the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.     
• Guide and coach operational leaders in developing effective on the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).

Required Qualifications:

• Degree or Diploma holder, preferably in Hospitality, Hotel Management, or a related field.
• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred.
• Minimum 3 years of experience in service excellence or learning & development within hotels or reputable F&B establishments.
• Proven experience in designing and delivering stand-up training programs tailored to business needs.

Cyber Response is one of five pillars in KPMG’s cyber security business, the others being Strategy & Governance, Transformation, Cyber Defence (Ethical Hacking) and Education (Training). The Cyber Response team primarily assists clients who have experienced a cyber security incident such as ransomware, business e-mail compromise or other kinds of network intrusion.

We investigate the root cause of the incident and the extent of the breach - what systems were affected and if data was exfiltrated. We also help clients to recover from the incident – help restore systems and expel intruders from the network as well as provide practical recommendations on how to prevent further incidents. The typical output of our work is a report which is used by client’s management or sent to regulators such as Singapore’s Personal Data Protection Commission (PDPC). Other activities include preparing clients for incidents by improving the processes, writing playbooks simulating incidents through war games and providing bespoke training.

You will work with an experienced team of forensic professionals, cyber incident coordinators, security professionals, attorneys, and corporate partners. As your experience grows, you will have opportunity to work in other pillars, but your first few years will be directed to become proficient in cyber response.

This role involves:

• Your tasks could include computer imaging, log file analysis, investigating computer artefacts, analysis of malware, briefing your colleagues and clients, and writing parts of reports.
• Day to day, you will be working in project teams, independent, but supervised by more experienced colleagues – Managers, and Associate Directors.
• You will also supervise and advise more junior colleagues on their day-to-day tasks.

Cybersecurity incidents can occur at inconvenient times such as on a Friday afternoon You will have to be flexible to accommodate the need to work outside of regular office hours. We value your wellbeing and are committed to being mindful of your personal and family needs. Through KPMG’s “Take Charge” program, we provide you with the flexibility to set your working hours.  We encourage to make best of use of your time by working from office and home as appropriate. ⠀

What are we looking for:

• Hunger for knowledge. Cyber security is a rapidly expanding knowledge. You will have to continuously learn both on the job and on your own. KPMG will provide time and access to industry leading learning materials, but it will be up to you to make full use of these.
• 3-4 years of experience in a technology related field including at least 2 years in a technical role in cybersecurity with exposure to incident response and digital forensics.
• Good understanding of networking, how Internet works, computers, and basic familiarity with any one of big cloud providers such as Azure, Amazon Web Services or Google Compute Platform, and, of course, Cyber Security.
• Understanding of Microsoft Windows and Linux operating systems (OS). You should be able to understand the OS permission and security model, perform basic system maintenance tasks such as install the operating system, apply configuration from a guide, add/remove users and review system security logs against a checklist.
• Good understanding of digital forensics and experience (or hands-on training) applying these skills.
• Computer troubleshooting skills – ability to troubleshoot using common network and system tools.
• Comfortable with command line especially on Linux and able to write simple scripts that use a loop to iterate over files.
• Ability to program in any popular language and troubleshoot programs. Most of bespoke cyber security tools in KPMG are written in Python. If you have previous experience programming in other languages, you should be able to translate the concepts after a brief training time. The expected programming proficiency is to be able to write a program that reads a log file line by line, parses it into fields using regular expressions, enriches data by issuing requests to a web API and writes to a file the result.

Interpersonal/other skills:

• Time management. It is not uncommon to work on two projects at the same time. You should be able to understand priorities, be confident enough to clarify the priorities from senior team members and raise concerns if these are not achievable.
• Presentation skills. You should be comfortable presenting your conclusions to your colleagues and answer questions.  KPMG will provide further presentation skills training.
• Ability to write in plain English. Most projects end with a report presented to the client; you will be expected to write sections of the report on the areas you have worked on in plain (business) English.
• Leading self. You should be able to work by yourself towards your mid-term and long-term career goals. Your senior peers will provide coaching and mentoring.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage all the administrative and logistical matters related to the smooth offering and execution of training programs (both online and offline) offered by the team.
• Responsible for trainer management, partner management, course ware, assessment, feedback and other required duties/documentation.
• Assist in coordinating/setting up client meetings for the team and drafting of minutes or other relevant documentation.
• Responsible for general office administration.
• Assist in marketing and sales preparation/activities and system updates.
• Assist in all audit matters.
• Other duties as assigned.

• Degree with a minimum of 5 years of relevant work experience.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.
• Meticulous with numerical figures and details.
• Proficient in MS Office software, SAP, Zoom and other IT tools.
• Strong people management skills and team player.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.