Total 2,292 Manager admin assistant job vacancies

In the role of Assistant / Restaurant Manager, you will lead the outlet under your charge to deliver excellent customer service and dining experience.

Job Scope

• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs

Job Information

• Working Hours: 5 days/week (2 off days per week, no split shift)
• At least 2 years experience in F&B, preferably with managerial experience
• Possess high standard of customer service and willingness to learn
• Salary will commensurate with experience
• Staff meal provided
• Company is expanding with good growth opportunities

Welfare & Benefits

• Annual Salary Increment
• Quarterly Sales Incentive
• Performance Bonus
• Annual Leave
• Medical Leave
• Medical Benefits
• Staff Dining Privilege
• Career Advancement Opportunities
• Outlet Teambuilding Activities

Available Work Locations (All locations near MRT)

• Heartbeat Bedok (Bedok MRT)
• Pasir Ris Mall (Pasir Ris MRT)
• Eastpoint Mall (Simei MRT)
• Heartland Mall (Kovan MRT)
• Waterway Point (Punggol MRT)
• Djitsun Mall (Ang Mo Kio MRT)
• Bukit Timah Shopping Centre (Beauty World MRT)
• Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)

Whatsapp us at 8126 8194 for more information!

Assistant Manager, Regional Human Capital Management

Job Purpose

The Assistant Manager, Regional Human Capital Management (HCM), plays a critical role in supporting and driving regional HR initiatives across Company Group subsidiaries in Southeast Asia and Oceania (SEAO). Working in close partnership with the Senior Manager, HCM, this role contributes to the development and implementation of strategic HR frameworks, strengthens regional HR operations, and supports the delivery of key talent management programmes.
The incumbent will be responsible for supporting day-to-day regional HR activities, leading cross-subsidiary initiatives, ensuring robust HR data governance, and providing guidance to regional HR focal points to promote alignment and operational excellence across the region. The ideal candidate is a proactive and analytical HR professional with strong stakeholder management and communication capabilities, demonstrating the ability to drive continuous improvement and contribute effectively to regional HR excellence.

Duties and Responsibilities

1. Regional HR Operations & Process Optimization (30%)
• Coordinate and facilitate quarterly Regional HR focal point meetings, including agenda preparation, logistics, and documentation of key outcomes.
• Maintain and enhance regional HR communication channels and contact databases to ensure effective information flow.
• Provide high-level administrative and project support to the HCM team, including complex scheduling, stakeholder coordination, and handling of sensitive communications.
• Act as the primary liaison for Regional HR focal points, providing operational guidance and resolving escalated matters.
• Drive the development, standardization, and continuous improvement of regional HR processes, templates, and workflows to enhance efficiency and consistency.

2. Strategic Data Management & Analytics (20%)
• Lead the consolidation and validation of regional HR data, including headcount reporting, organizational structures, and key HR metrics.
• Manage and optimize HR data systems and databases, ensuring data accuracy, integrity, and accessibility.
• Prepare and deliver monthly, quarterly, and annual HR reports and presentations for senior management, providing insights on trends and workforce analytics.
• Responsible 1st draft of compensation and benefits initiatives, including benchmarking (with a focus on Singapore) and ongoing review of salary structures and reward strategies.
• Provide data-driven insights and analytical support to support business decision-making and continuous process improvement.

3. Regional HR Initiatives & Project Management (30%)
• Lead and execute regional HR initiatives aligned with the HCM strategic roadmap.
• Coordinate and manage participation in regional talent development programmes, including tracking progress and outcomes.
• Oversee planning and execution of regional training programmes, including logistics, monitoring, and risk management.
• Drive post-programme evaluation, feedback collection, and sharing of best practices across subsidiaries.
• Support succession planning initiatives through data consolidation and talent insights.
• Facilitate knowledge-sharing and capability-building initiatives for Regional HR focal points.
• Support the optimization and adoption of HR systems (e.g., SuccessFactors, Udemy) across the region.
• Any other ad-hoc may assign by Direct Superior/ Management.

4. Performance Management & Employee Relations (10%)
• Support the implementation of performance management frameworks to enhance organizational effectiveness.
• Provide guidance on employee relations matters, including conflict resolution and disciplinary processes.
• Promote a positive, inclusive, and high-performance work culture across the region.

5. Compliance, Governance & Policy Development (10%)
• Develop and maintain regional HR policies and procedures in alignment with corporate standards and local regulatory requirements.
• Ensure compliance with employment laws and HR governance standards across all SEAO jurisdictions.
• Maintain accurate and up-to-date HR governance documentation and frameworks.

Job Requirements

Required Qualifications & Experience
• Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 5-8 years of relevant HR experience, preferably within a regional or multinational organization.
• Proven experience in full-spectrum HR operations and regional coordination.
• Strong analytical capabilities with solid experience in data management and reporting.
• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, data analysis) and PowerPoint.
• Working knowledge of HR compliance requirements and employment regulations.
• Excellent stakeholder management and communication skills, with the ability to engage effectively across all levels.
• Strong organizational skills with high attention to detail and data accuracy.
• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
• Proactive, adaptable, and solution-oriented mindset.
• Proficiency in one or more regional languages will be an advantage.

Core Competencies (Soft Skills)
• Strong analytical thinking and problem-solving abilities.
• Excellent written and verbal communication and presentation skills.
• High attention to detail with a strong focus on accuracy and quality of work.
• Collaborative team player with a proactive attitude and willingness to learn and grow.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 20265 Assistant Manager, Regional Human Capital Management SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Job Description

• Industry/ Organization Type: Construction/ Ground Engineering
• Position Title: Assistant Contracts Manager
• Working Location: Central (Near MRT) – Office & Site Based
• Working Hours: 5 Days/ 5.5 Days, 44 hrs per week
• Salary Package: Basic Salary + Allowances + AWS + Variable bonus
• Duration: Permanent

Key Responsibilities

• Assist in overseeing contractual and commercial aspects of marine, coastal, and infrastructure projects throughout the project lifecycle, from tender stage to final account settlement.
• Support the development and evaluation of tender documents, commercial submissions, and contract-related qualifications.
• Administer and coordinate matters relating to main contracts, subcontract agreements, and supplier contracts.
• Handle contract variations, change requests, claims, progress payments, and final account reconciliation.
• Track project costs, cash flow projections, budgets, and overall commercial performance.
• Maintain comprehensive documentation to substantiate contractual claims, project delays, disruptions, and cost recovery matters.
• Coordinate with clients, consultants, subcontractors, and vendors on contract administration and commercial-related issues.
• Identify potential contractual and financial risks and assist in implementing appropriate risk mitigation strategies.
• Participate in commercial negotiations and discussions to protect the company's contractual and financial interests.

APPLY NOW!!!

• Degree in Civil Engineering, Quantity Surveying, Construction Management, or a related discipline.
• At least 5 years of relevant experience in contract administration and commercial management within marine, coastal, port, reclamation, offshore, or large-scale infrastructure projects.
• Proven experience in preparing and managing marine-related tenders is required.
• Prior exposure to projects involving government agencies such as HDB, JTC, PSA, MPA, or similar public sector organisations will be advantageous.
• Strong knowledge of contract management, variation assessment, claims administration, payment certification, and final account processes.
• Solid commercial acumen with excellent negotiation, communication, and stakeholder management capabilities.
• Able to work independently, prioritise effectively, and manage multiple assignments in a dynamic project environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83673 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

PrimePartners Corporate Finance is a leading boutique corporate finance firm providing financial advisory, capital-raising, M&A and sponsorship services. We have completed over 70 listings on the Singapore Exchange and over270 advisory engagements. With a strong deal pipeline, we are looking for motivated and experienced professionals to join our corporate finance teams.

As part of our Corporate Finance team, the responsibilities will include:

• Pro-actively manage day-to-day execution for advisory and capital-raising deal.
• Project management due diligence with auditors, lawyers and other professionals.
• Manage communications and expectations between clients, professionalsand regulators.
• Manage workflow with associates and assist in deal origination.
• Perform in-depth financial analysis and develop valuation models.
• Prepare client presentation materials and pitchbooks.

What we look for:

• A degree in Accounting/Business/Economics/Finance.

• Team players with strong interpersonal and project management skills.

• Analytical thinking and creative problem-solving skills.

• Self-motivated, results-driven and demonstrated ability to multi-task and deliver results under pressure.

• Excellent written and verbal proficiency in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients

• Track record of completed transactions and/or with at least 1-2 years of relevant experience.

Responsibilities

• Develop and execute SEO initiatives to improve website visibility, search rankings, and organic traffic growth.
• Plan, manage, and optimise digital marketing campaigns across variousonline channels, including social media, email marketing, and paid media.
• Leverage AI-powered tools and technologies to enhance keyword research,content performance, campaign effectiveness, and marketing insights.
• Analyse website traffic, campaign performance, and user behaviour toidentify opportunities for continuous improvement.
• Work closely with content and marketing teams to ensure digital assets are aligned with SEO best practices and audience engagement goals.
• Support market-specific digital marketing activities across multiple countries, adapting strategies to suit local audiences and business objectives.
• Track industry developments, search engine algorithm updates, and emerging digital trends to maintain a competitive advantage.
• Collaborate with cross-functional stakeholders to ensure digital marketing initiatives support overall business growth and brand objectives.

Requirements:

• Proven experience in SEO, digital marketing, or performance marketing with a track record of delivering measurable results.
• Strong understanding of SEO tools, web analytics platforms, and AI-driven marketing solutions.
• Excellent analytical, problem-solving, and communication skills with the ability to interpret data and translate insights into action.
• Comfortable working in a fast-paced environment and managing campaigns across multiple markets or regions.
• Prior exposure to property, real estate, investment holding, or related industries will be advantageous.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

PostingPersonnel: Ng Jwee Ken

Ref: JOB-00423

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Senior Digital Marketing Executive/Digital Marketing Assistant Manager
• Working Location: Beach Rd (Near Bugis)
• Working Hours: 5 days, Monday to Friday (9am-5.45pm)
• Salary Package: Basic Salary $7,000 + VB
• Duration: Permanent

Key Responsibilities

• Manage and update company brand websites to ensure all information is current and accurate.
• Assess user experience (UX) and suggest improvements for website interaction.
• Create and review social media content, engage with the community, and address inquiries and comments.
• Prepare monthly reports on website and social media performance, offering insights and recommendations.
• Manage app content by creating relevant B2B materials, providing operational support, and monitoring communications.
• Create digital content like e-brochures, catalogs, presentations, and website or online platform content.
• Work with marketing and creative teams to produce engaging content for the target audience.
• Support regional marketing efforts.
• Perform additional duties as needed.

APPLY NOW!!!

• Bachelor's degree in marketing, communications, or related field.
• At least 7 years of experience in marketing, content creation, and website management.
• Expert in website development/revamping.
• Experience in managing social media platforms and customer engagement.
• Good understanding of SEO, Google Analytics, and website analytics tools.
• Excellent communication skills, both verbal and written.
• Creative thinker with innovative problem-solving skills.
• Good project management and organizational abilities.
• Experience in digital content creation in business, platform, or automotive sectors.
• Understanding of international business operations and prior experience in automotive or app/system solution companies.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74074 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Manage assigned finance functions and ensure timely, accurate, and complete processing of financial transactions and records.

• Perform accounting activities across Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash & Bank, GST, and financial reporting.

• Execute month-end and year-end closing activities, ensuring compliance with reporting timelines and accounting standards.

• Prepare financial reports, reconciliations, schedules, and supporting documentation, including balance sheet and general ledger reconciliations.

• Maintain fixed asset records, bank reconciliations, and other accounting schedules.

• Prepare and support GST submissions, ensuring compliance with regulatory requirements.

• Ensure adherence to internal controls, accounting policies, and proper documentation of financial transactions.

• Investigate and resolve accounting discrepancies and liaise with internal and external stakeholders where required.

• Support internal and external audits, including preparation of audit schedules and supporting documents.

• Contribute to process improvements, system enhancements, and initiatives to improve operational efficiency.

• Assist with finance-related projects, reporting requirements, and other duties as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/ManagerAssistant-Senior-Manager-%28Experiential-Learning%29%2C-MBA-Programmes-Office/33498-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Manager/Assistant Senior Manager plays a key role in managing experiential learning courses within the MBA curriculum, including Launch Your Transformation and the MBA Consulting Project, while driving corporate outreach to source high-quality, real-world projects for students. This position focuses on building strong relationships with industry partners, collaborating with faculty and internal stakeholders, and ensuring that experiential learning courses and initiatives provide high-quality, relevant, and career-enhancing learning experiences aligned with the MBA programme’s objectives.

1. Corporate Outreach & Project Sourcing

• Identify and secure MBA Consulting Projects aligned to student’s learning objectives
• Build and maintain strong industry relationships to support consulting projects, MBA Clubs, and other experiential learning initiatives
• Explore potential collaborations with corporate partners for student engagement

2. Course Management

MBA Consulting Project

• Manage the MBA Consulting Project lifecycle from sourcing to completion
• Define project scope with project sponsors, deliverables, and expectations with companies
• Oversee student applications, team assignments, project supervision, and milestone tracking
• Facilitate briefings and align expectations among companies, supervisors, and student teams
• Monitor project progress, address challenges, and ensure timely delivery of outcomes

Other MBA Experiential Learning Course Management

• Manage end-to-end experiential learning course management that include courses planning and offerings, student’s enrolment and grading
• Liaise with teaching faculty on teaching requirements and planning
• Liaise with cross-faculty on course(s) offerings

3. Inter-School & Faculty Collaborations

• Manage and maintain relationships with cross-faculty collaborations on course offerings
• Identify potential partnership opportunities within the NUS ecosystem

4. Stakeholder Engagement & Performance Monitoring

• Serve as primary contact for student and corporate partner queries
• Support student performance and learning outcomes through guidance and feedback
• Measure project impact and stakeholder satisfaction; identify areas for improvement and implement enhancements

Additional scope for the Assistant Senior Manager grade: The incumbent will take on strategic leadership in continuously reviewing, designing, and expanding experiential learning opportunities and initiatives that enhance the MBA student learning experience, and will contribute to longer-term programme strategy and team succession planning.

Others

• Continuously explore possible process improvement, automation initiatives, and other functional areas as needed
• Assist in ad-hoc projects and initiatives assigned by the Head of Experiential Learning
• Provide support to the team in other functions when needed

Qualifications

• Bachelor’s Degree from a recognised university
• At least 5 years’ relevant experience in outreach, business development, stakeholder engagement, or a related field; candidates for the Assistant Senior Manager grade should have at least 8 years’ relevant experience, including some experience in programme design or team leadership
• Strong track record in corporate engagement and relationship management
• Experience in education, training needs analysis, or experiential learning is preferred
• Able to work independently, manage multiple priorities, and collaborate across teams
• Confident engaging with senior executives, faculty, and a diverse student body
• Excellent communication, interpersonal, and problem-solving skills
• A proactive self-starter who is resourceful, adaptable, and a fast learner in a dynamic, fast-paced environment
• Familiar with social media platforms (Facebook, Instagram, LinkedIn)
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and educational IT systems

(Appointment job grade will commensurate with the selected candidate's experience)

Project Management & Execution

• Oversee full project lifecycle from design, tender, and construction to handover.
• Ensure compliance with quality assurance (QA) and health & safety (HSE) requirements.
• Conduct design and site coordination meetings with clients, consultants, and site teams.
• Review design drawings for constructability and value engineering opportunities.
• Monitor site progress, schedule adherence, and cost performance.
• Lead project reviews, manage variations, and resolve site issues promptly.

Requirements:

• Degree / Diploma in Construction, Civil Engineering, Quantity Surveying, or Architecture.
• Minimum 5 years of experience in building or construction project management.

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Scope:

1. Internship Programme Administration

• Manage the end-to-end administration of internship programme.

• Collate internship applications from various recruitment platforms and disseminate relevant applications to hiring supervisors.

• Coordinate calls for internship project submissions for scholarship and award schemes.

• Execute end-to-end processing of internship requests and internal approval workflows within the ERP system.

• Prepare Certificates of Completion and coordinate distribution with respective General Admins.

• Administer internship feedback forms and maintain proper records.

• Handle enquiries from hiring supervisors and interns on internship-related processes and enquiries, including ERP submissions, stipends, onboarding timelines, laptop requests, temporary passes, leave application.

2. Training Coordination & Operations Support

• Training Coordination: Liaise with departments to consolidate schedules and manage the SharePoint training repository.

• Enrolment & Tracking: Monitor sign-ups, provide stakeholders status updates.

• Partnership: Manage agreements, pre-enrolment documentation, and onboarding processes as the primary point of contact.

• Program Administration: Support training logistics, including participant briefings, room setup, and attendance tracking.

• Finance & Reporting: Oversee end-to-end billing and process invoices accurately.

• Undertake any other duties or projects as assigned to support the department’s strategic objectives.

Requirements

• Diploma or Degree in Business Administration, Human Resource, or related disciplines.

• Prior experience in administrative, operations, HR, training coordination, or internship management roles would be advantageous.

• Strong coordination and communication skills with ability to manage all internal and external stakeholders

• Meticulous and organised, with good follow-through on operational matters, complex administrative tasks, financial documentation
• Proficient in Microsoft Office application (SharePoint/Forms)

Contract Duration: 12-month contract starting from approx. July 2026.

Working Arrangement:

• Mondays to Fridays: 8.30 am to 6.00pm

Location: Fusionopolis

Salary: $3000

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

About the Role

We are looking for a results-driven and proactive B2B Sales professional to manage project-based air conditioning sales. This role involves working closely with contractors, consultants, and dealers to drive project conversions and expand LG’s presence in the market.

Key Responsibilities
B2B Sales

• Provide Aircon quotation for projects.
• Contact contractors for constant follow up from quotation to sales conversion.
• To develop key aircon contractors to meet assign sales target.
• Dealing with each ES retail buyers and shop managers.
• Prudent AR collection within specific credit limit & days.
• To cover main contractor to ensure submission of LG brand to most projects.

Inventories

• To attend weekly PSI meeting to update and forecast equipment ordering for confirmed projects.
• Have foresight to forecast based on quotation pattern for stocks for A&A projects

Seminar

• Conduct NPI for new & existing dealers to ensure they are constantly using LG as their priority brands for project submission.

Education level and/or relevant experience(s)

• Diploma/Degree in Business, Engineering, or related field
• Minimum of 2 years of experience in sales operation (Prefer B2B sector)

Knowledge and skills (general and technical)

• Strong sales coordination and schedule management skills
• Proficient in Microsoft Office application, especially Excel and PowerPoint
• Good organizational and time management abilities
• Strong communication and interpersonal skills

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

STRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.

Team Benefits

• 5 Days per week (including weekends & PH)
• Commissions!Group Medical Insurance Benefits
• F&B and Beauty Perks & Discounts!
• Training Provided
• Completion Bonus
• Referral Program

Job Description:

1. Build and maintain a strong and efficient team.
2. Supervise and oversee the administration of the outlets and the work performance of subordinates.
3. Provide guidance and direction to employees with regards to all operational and procedural matters.
4. Assign responsibilities to subordinates.
5. Demonstrate thorough knowledge on products, services and equipment.
6. Respond to complaints promptly - taking appropriate courses of action to turn unhappy patrons into return guests.
7. Responsible for the daily operations of the outlets, training of staff
8. To ensure outlets’ cleanliness and maintenance is in keeping with the company’s general policy on services.

Requirements:
- At least 3 to 5 years of relevant working experience.
- Strong communication skills and love delivering exceptional customer service.
- Results-oriented, focused on customers, and passionate about continuous improvement.

Overview 

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

Leadership and Strategic Planning

• Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.
• Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:adequate planning of project phases and bed closures to minimize disruption to inpatient operations, user requirements are adequately captured in project specifications,site works are carried out in compliance to hospital standards e.g. infection control,projects are completed on time and within budget. 
• Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and procedures as needed.

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
• Perform any other duties as assigned by Reporting Officer.

Requirements

• Qualification Required and Area of Discipline
• Recognised Degree in any discipline
• Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• Healthcare experience will be advantageous.
• Min two years working experience for Assistant Manager and above.
• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• Positive, pro-active, motivated with “can-do” attitude
• Ability to multi-task and work independently and as a team
• Service oriented and customer focused 
• Fresh graduates are welcome to apply.