Total 20 job vacancies by Smiths Group

Purpose of role: 

This role is a full fledge Service Engineer, support the business in Bintulu for MRP contracts and transactional sale. This role will be based in Bintulu.

Key Responsibilities:

·Technical Expertise: Perform seal refurbishment work, provide inspection report, and handle full workflow process. Withdraw the stock from inventory and maintain and manage inventory.

·Field Service & Support: Perform on-site installation, removal, troubleshooting, repair, and commissioning of mechanical seals and support systems.

·Customer Interaction: Build rapport, provide training on product usage, and assist the sales team with technical discussions.

·Maintenance & Repair: Maintain service center building and equipment in a clean and efficient state, ensuring repair jobs meet quality standards.

·Safety Compliance: Adhere to all Health, Safety, and Environmental (QHSE) procedures and company policies. 

Key Accountabilities:

•Cares for the environmental, health and safety of self and others.

•Achieving service operations KPI’s

•Follows workplace procedures, workflow and instructions at all time.

•Maintains 5S in workplace, tools, equipment, and facilities to be safe condition and always aware working with safe action.

•Identifies and reports unsafe, unhealthy or hazardous working conditions.

•Use personal protective equipment as required.

•Does not engage in practical jokes that could harm the health or safety of another person.

Must be punctual and full of discipline.

Key Metrics:

•Ontime Training completion.

•Urgency dateline.

•Report accuracy and dateline.

• Manage offices matters and keep main office and remote office running smoothly.
• Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
• Produce travel itineraries for staff’s requirement and employee events.
• Manages correspondence by answering emails and sorting mail.
• Assists in planning and arranging events, including organizing catering.
• Handles office expenses and billing cycles
• Manages reception area and looks after visitors.
• Answers phone calls and transfers them as necessary.
• Drafts, formats, and prints relevant documents.
• Photocopies and files appropriate documents as needed.
• Cope with contract reviewing and annual internal/external audits.
• Maintains stock & office equipment lists and orders office supplies as needed.
• Manages staff expense requests.
• Interacts with management team and carries out their requests.
• Creates agendas and takes meeting notes.
• Assists in purchase orders and invoicing.
• Liaise with function team in the region and HQ for tasks implementation.
• Manages outgoing post and records data on special deliveries.
• Adhoc, flexible to face any contingency plan and activity organized.
• Attention to details, ownership, strong prioritization and organizational skills.
• Ability to work without supervision, excellent time management, multitasking and presentation skills.
• Exceptional communication, customer service and technical skills
• Proficiency in Microsoft Office Programs.
• Strong record keeping skills.

Office Management

• Managing office correspondence, including exercising initiative in responding to day to day emails/office requests independently.
• Being a point of contact for visitors (organising hotels and ground transportation)
• Managing security clearance for visitors and ensuring the necessary processes are followed.
• Responding to email enquiries, resolving where possible and re-directing where necessary.
• Managing the room booking process and ensuring meeting rooms are well functioning including reporting any technical faults to IT.
• Processing and managing any catering requests, courier services and stationary orders ensuring necessary approval is obtained, and budget is tracked.
• Liaising with site management regarding office space, health and safety etc.
• Managing the day-to-day office duties such as, health and safety checks, notice boards, tea point areas are well stocked, meeting rooms are clean and tidy ready for next meeting.
• Office Management tasks as required, including facilities request; to be a point of contact for facilities issues for staff and resolving in a timely manner.
• Maintain the office condition and arrange the necessary repairs.
• Managing office contracts; sourcing new suppliers, managing office budget.
• Recording and processing expense claim.
• Manage relationship with vendors, processing invoices, raising PR’s,.
• Planning multi-trip travel itineraries, and co-ordinating business travel and accommodation.
• Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning.
• Produce travel itineraries for staff’s requirement and employee events.
• Assists in planning and arranging events, including organizing catering.
• Handles office expenses and billing cycles
• Cope with contract reviewing and annual internal/external audits.
• Maintains stock & office equipment lists and orders office supplies as needed.
• Assists in purchase orders and invoicing.
• Liaise with function team in the region and HQ for tasks implementation.
• Ability to work without supervision, excellent time management, multitasking and presentation skills.
• Exceptional communication, customer service and technical skills
• Proficiency in Microsoft Office Programs.
• Strong record keeping skills.

Business Development

• Promote and sell John Crane products and solutions within a designated territory to achieve individual and team budgets.
• Achieve monthly and yearly orders and sales budgets.
• Develop and grow John Crane’s existing client base.
• Promote JCA quality products, superior service levels, and a professional image to the market place.
• Set and achieve new sales and client account management strategies and strategic plans in line with company philosophies, guidelines, budgets and time frames.
• Development of budget plans and values.
• Establish and maintain customer call cycles as appropriate and in conjunction with the Sales Manager
• Follow up of customer visits and quotations in a timely and professional manner with the view to gaining business and closing orders in favour of John Crane Australia.
• Ensure that industry knowledge, product knowledge and competitor knowledge is continuously researched, maintained and trends are freely communicated to all internal clients. 
• Meet and exceed KPI’s as set and agreed to with the Sales Manager

Relationship Management

• Effective utilisation of SAP C4C for quotations, logging customer contact information, sales activities, key account plans and other critical information on a daily basis.
• Provide real-time sale support to all key accounts.
• Provide all customers with real-time progress reports and information on all orders and sales.
• Research industry, supplier, product trends and client requirements to identify potential solutions for customers and opportunities for further new product development.

Key Responsibilities:

• Lead a teams of 2 to 6 Engineers for Dry Gas Seal Support System Post Order Engineering. Required Skills and experience
• Accountable for overall Engineering KPI ‘s and focus on OTD and Quality metrices
• Subject Matter expert in GSS Design activities. Able to lead all regions design activities while complying to global standards & KPIs. Lead training of Junior Design Engineers.
• Working directly with all internal stakeholders and align with them on Engineering Service Level to meet their expectation.
• I‐ Project – job management tool for Gas seal system engineering as a global tool, Support for migration from I Project to any alternative Engineering project / job management software as directed by Engineering Solutions management.
• Job Planning in DOSE & MS project, Distribution of the work among the team member and drive quality output well within the promise date
• Provide promise date to stakeholders based accurate estimation of man hours, resource planning and priority of the project.
• Accountable for on time submission of. Engineering deliverables, technical clarifications, Comments and Deviations, value added engineering solutions, technical clarification during customer approval cycle, working with Operation / Contract Manager / Project Manager and manufacturing site leaders.
• Distil best practices for achieving growth and help replicate best practices on a worldwide basis

Key Accountabilities:

• 100% Compliance to processes & procedures laid down by organization e.g. iprojects, DOSE, TC, SAP, etc.
• Contribute to safety measures and company policies.
• Good communication skills.
• Quick Learner with sound technical and analytical skills.
• Good in understanding and reading drawing capabilities.
• Liaise with respective Stake holder and drawing offices.
• Support safe workplace cultures and compliance with Smiths EH&S.

Key Metrices:

• On Time Deliveries: Shall always thrive to meet OTD and communicate in advance if there are any roadblocks
• Lesser Quality Issues: Shall practice First Time Right approach.
• SES Initiatives

Key Activities:

• Review of technical/project specifications from customer.
• Review / processing of Application Requests with proposal generation
• Technical support to operations.
• Selection of, predominantly, wet seals / systems and couplings and other JC products as needed – closely working with regional customers, peers and global product managers.
• Generation of engineering proposals / specifications for standard or special products, including determining cost-effective materials for production
• Engineering includes review of Seal GA drawings, fitment checks and carryout design calculations.
• Detailed failure analysis activities, including full investigation / RCA / reporting / resolution with customer with necessary commercial awareness
• Produce complete and informative Drawing Office requests and provide applications guidance to CAD Engineers to complete layout (GA) and detail drawings
• Deliver basic technical training internally and externally to customers as required

Key Accountabilities:

• Ensure project is executed to company’s quality standards and customers’ expectations.
• Monitor & control project schedules and prepare project activity reports & required project documentation.
• Maintain excellent service and build good rapport with the front-end team and stakeholders

**Responsibilities**

• Process Aftermarket sales orders (including eCommerce) through the complete order-to-invoice cycle in accordance with company guidelines and policies
• Manage order input, delivery notes, factory liaison, invoicing, and advance order confirmations to ensure timely on-time delivery
• Liaise with internal and external stakeholders to resolve order processing issues and maintain efficient backlog management with no past due orders
• Prepare and validate documentation for letters of credit and ensure all necessary shipping documentation (customs invoices, packing lists, inspection certificates) complies with foreign trade regulations
• Maintain system and operational transactions in compliance with legal, regulatory, taxation, and corporate requirements
• Organise and update order information on SharePoint/MS Teams, and manage internal reporting and data dashboards
• Attend weekly and monthly meetings and participate in cross-functional initiatives as required
• Undertake ad-hoc tasks as assigned by management

We are seeking an experienced Regional Program Sourcing Specialist to lead and manage program-level sourcing activities across the APAC region. This role serves as the key focal point for program sourcing, partnering closely with Program Managers and cross-functional stakeholders to ensure timely, cost-effective, and compliant sourcing of equipment and services.

The position supports multiple programs across Southeast Asia, Hong Kong, Japan, South Korea, Australia, New Zealand, and the Middle East, playing a critical role in driving value, supplier performance, and regional growth.

Key Responsibilities

• Lead sourcing activities for equipment and services to support multiple programs across the APAC region.
• Develop and execute program sourcing strategies aligned with business goals, profitability, cash flow, and continuous improvement initiatives.
• Partner with Program Managers to create sourcing plans, define deliverables, and ensure on-time execution.
• Manage end-to-end RFQ processes, including commercial evaluations, supplier selection, and award recommendations.
• Oversee procurement activities to ensure compliance with program schedules, specifications, budgets, and company policies.
• Build and maintain strong Supplier Relationship Management (SRM) to optimize and synergize the regional supplier base.
• Continuously evaluate and manage critical supplier performance in collaboration with program teams.
• Ensure sourcing activities adhere to international trade compliance, tariffs, and local regulatory requirements.
• Collaborate with Indirect Category Managers on group-managed categories (e.g., freight).

We are looking for a Regional Sourcing Specialist to support our Johor manufacturing operations and play a key role within the APAC Global Sourcing team. Based in Johor Bahru Malaysia, this position works closely with cross‑functional and regional stakeholders to execute sourcing strategies that deliver cost, quality, and supply continuity improvements.

This is a great opportunity for a sourcing professional who enjoys a fast‑paced manufacturing environment, supplier engagement, and driving value through strategic sourcing initiatives.

Key Responsibilities

• Coordinate sourcing projects, including RFQs, source packs, project transfers, NPIs, and ECNs
• Support material qualification and localization / best‑cost‑country initiatives
• Identify and deliver cost savings and value‑creation opportunities through negotiation and re‑sourcing
• Build strong supplier relationships, assessing capabilities, risks, and improvement opportunities
• Lead RFQ processes and supplier negotiations to secure competitive commercial terms
• Partner with Category Managers to implement regional sourcing strategies
• Proactively manage supply chain and supplier risks through dual sourcing and contingency planning
• Ensure compliance with company policies and support internal and supplier audits

1.Develop and maintain strong relationships with existing customers and potential prospects to ensure business growth.
2. Study and understand product catalogs thoroughly to identify and target key customers effectively.
3. Drive pipeline creation and manage leads to generate opportunities.
4. Identify, qualify, and develop opportunities to build a robust sales funnel.
5. Collaborate as a team player to ensure seamless delivery of customer commitments.
6. Prepare and submit proposals, advance sales opportunities, negotiate terms, and successfully close deals.
7. Partner with the post-sales team to ensure smooth implementation and support collections.
8. Work closely with technical and operations teams to address customer requirements and provide tailored solutions.

9. Travel required to customer sites

10. Participate in events & expos

About the Role

This position plays a critical role in ensuring full compliance with Malaysian and international trade regulations, with a strong focus on Licensed Manufacturing Warehouse (LMW) compliance and Authorized Economic Operator (AEO) program management. You will also oversee end-to-end logistics operations, contributing to efficiency, cost optimization, and operational excellence.

Key Responsibilities

Trade Compliance Leadership

• Act as the company representative with Malaysian Customs, MITI, and regulatory bodies
• Manage import/export permits, HS classification, export licensing, and Certificates of Origin
• Conduct compliance audits, maintain accurate records, and monitor regulatory updates
• Develop and deliver internal compliance training programs

LMW & AEO Oversight

• Ensure full adherence to LMW requirements and customs duty regulations
• Lead implementation and continuous improvement of AEO standards
• Maintain accurate product classification databases in ERP systems (e.g., SAP)

Logistics Operations

• Oversee inbound/outbound logistics, including freight forwarders and 3PL coordination
• Ensure timely and accurate shipping documentation
• Drive warehouse efficiency, inventory accuracy, and KPI performance
• Lead Quarterly Business Reviews with logistics partners

Continuous Improvement

• Identify and implement process improvements in logistics and compliance
• Support cost optimization initiatives and reporting
• Promote best practices across logistics and compliance functions

Key Activities

General Accounting and Reporting

•Full suite of monthly financial reporting and

•Balance review and reconciliation for AR, AP, other receivables, payables, inventory, fixed assets and others

•Month end reporting: CORE report

•weekly actual reporting of Orders and Sales

•Monthly Causal report for John Crane Malaysia

•Maintain checklist of provisions, accruals, prepayments, inventory obsolescence

•Advising Shared Service team on GL postings and approvals for payment upload

•Collaborate with other functions for inventory count, fixed asset maintenance, annual physical count,

•Review quarterly GST returns done by Accounts Executive

•Review Customers’ credit limits and credit terms

•Lead on Income tax, transfer pricing assessment, TDS, Withholding tax, Advance tax

•Audit lead for statutory audit, internal audit and transfer pricing

•Lead the various compliance requirements and support the establishment of effective internal controls

•Lead SAP or other reporting tool testing/implementation

Key Accountabilities 

•Internal controls and Compliance

•Treasury management and Cashflow position

•Management reporting

•Audit, Tax and Compliance

•Financial Planning & Analysis

Duties:

• Solve highly complex technical problems and deliver innovative, scalable, and maintainable solutions with minimal supervision.
• Implement architectural patterns and design standards, collaborating closely with key stakeholders to ensure adherence to defined architecture and best practices.
• Champion efficient and effective software development methodologies aligned with Agile and Lean principles, fostering continuous learning, collaboration, and iterative improvement.
• Contribute hands-on to development by designing, coding, reviewing, and optimizing critical software components and services.
• Drive adoption of DevOps practices and toolchains with a strong emphasis on automation, continuous integration, continuous deployment, and proactive operational monitoring.
• Embed security, reliability, scalability, and performance considerations into architecture, design, and development processes as non-negotiable quality attributes.
• Demonstrate deep expertise in modern platforms, frameworks, and tools, leveraging open-source technologies and open standards where appropriate to optimize cost and flexibility.
• Promote and enforce secure coding practices and the integration of security controls throughout the Software Development Life Cycle (SDLC).
• Serve as a technical bridge between engineering, QA, and other teams to design efficient testing strategies and enable high-quality, innovative delivery outcomes.

Duties:

• Solve highly complex technical problems and deliver innovative, scalable, and maintainable solutions with minimal supervision.
• Implement architectural patterns and design standards, collaborating closely with key stakeholders to ensure adherence to defined architecture and best practices.
• Champion efficient and effective software development methodologies aligned with Agile and Lean principles, fostering continuous learning, collaboration, and iterative improvement.
• Contribute hands-on to development by designing, coding, reviewing, and optimizing critical software components and services.
• Drive adoption of DevOps practices and toolchains with a strong emphasis on automation, continuous integration, continuous deployment, and proactive operational monitoring.
• Embed security, reliability, scalability, and performance considerations into architecture, design, and development processes as non-negotiable quality attributes.
• Demonstrate deep expertise in modern platforms, frameworks, and tools, leveraging open-source technologies and open standards where appropriate to optimize cost and flexibility.
• Promote and enforce secure coding practices and the integration of security controls throughout the Software Development Life Cycle (SDLC).
• Serve as a technical bridge between engineering, QA, and other teams to design efficient testing strategies and enable high-quality, innovative delivery outcomes.

As part of our expanding data governance journey, Smiths Group is looking for an early-career MDM Analyst who is eager to learn how enterprise data supports real business outcomes.

This role is ideal for someone at the start of their career who wants hands-on exposure to master data, business processes, and SAP systems, while developing strong analytical and problem-solving skills. You don’t need to be an expert—we value curiosity, ownership, and a willingness to learn.

What you’ll do

• Support day-to-day SAP master data activities, including data entry, validation, and basic maintenance 
• Assist with testing SAP processes end-to-end 
• Learn how master data fits into real business workflows 
• Help create and maintain documentation such as process flows and test scripts 
• Participate in identifying data quality issues 
• Support testing cycles and issue tracking 
• Work across operational tasks and small project initiatives 
• Follow data standards and governance practices 

Purpose of role:

This role will be responsible for developing, implementing and managing marketing programmes in the Asia Pacific region, supporting the regional marketing manager in delivering relevant and timely marketing and communications activities.

Key activities:

•Support the development and execution of targeted, defined and measurable regional marketing plans

•Create regional content, including customer testimonials and case studies that support the regional marketing plan

•Ensure local compliance with brand guidelines; train regional teams and sites to ensure appropriate brand deployment

•Support country Agents and Distributors with Channel Marketing resources

•Support planning, execution and reporting of approved regional trade shows and other customer events, ensuring alignment with Global Marketing

•Provide market intelligence from the regional perspective, including analysis and Voice of Customer input

•Participate in ad hoc requests for various initiatives, including new product launches, site openings and M&A, etc.

•Consolidate regional feedback, assess campaign performance and demand generation, and provide regional market insights back to Global Marketing.

Key accountabilities:

•In this position, you will collaborate with the Regional Marketing Manager APAC to customise, develop and execute John Crane’s marketing strategy for the region. You will be part of the global marketing team and have a direct reporting line to the Regional Marketing Manager APAC.

•You will act as the first point of contact for any marketing-related questions from the APAC sales team, providing marketing leadership for regional markets, including demand generation programmes, new product launches and vertical marketing, to drive market share growth.

•You will be required to work across Marketing Communications, Product Marketing, Vertical Marketing and Sales Enablement functions to ensure that top-down initiatives are deployed and that regional requirements resonate with global decision-makers.

•Collaboration examples may include: (a) Support the Global Marcomms team as needed on communication plans, inbound and outbound tactics, and localised content for global initiatives (b) Work with Vertical Business Directors to identify gaps in the John Crane portfolio in each regional market (c) Work with Marcomms and Product Marketing to develop required white papers, case studies and sales tools

•You will partner closely with regional sales leadership to deploy regional marketing plans and provide market intelligence from the regional perspective back to Global Marketing. You will drive global programmes into the assigned region and coordinate deployments across multiple Marketing functions.

•You will have the opportunity to locally execute marketing programmes, campaigns and brand building (including local content development) that are part of the global or regional business strategy in line with global brand guidelines. Regional tactics such as supporting local trade shows and events, post-show lead nurturing and management coordination, creating content with appropriate approvals and developing retention/referral programmes may be required, as part of that regional plan and aligned with global initiatives.

•You will oversee the education and deployment of our brand in APAC and ensure compliance with global guidelines

•You’ll be joining a team of experts who are focused on adding real value to every aspect of our operations. You will have many opportunities to get involved and forge collaborative relationships with global stakeholders.